Pros: The cheapest rate I could find. Easy pick up and drop off.
Cons: Had a car that was 3-5 years old. Audio/navigation system was in some Asian language and could not be used. Backup camera didn't work.
Cons: There was no gas in the car
Pros: The staff was helpful and drop off was good.
Cons: The vehicle was outdated and not cleaned. There was no windshield washer fluid to even clean the windshield. I was not impressed with the standard of the vehicle and I washed it prior to using. Whilst driving I also realized the vehicle is in need of shocks and a general service.
Cons: There was no car when I got there. I was forced to get another company and pay more. This seem to be because of the festivities in the island. They knew they could get more then the price I reserved for the car.
Pros: Have a new management service on entire revamping of the entire staff unit. They were rude all of them you observe how they speak to other customers. They were no help at all whatever is the issue they do not try to help resolve it at all.
Cons: Have a new management service on entire revamping of the entire staff unit. They were rude all of them you observe how they speak to other customers. They were no help at all whatever is the issue they do not try to help resolve it at all.
Pros: The service was stellar! They upgraded us to an SUV due to the car we were meant to be picking up not having been properly cleaned prior to our arrival.
Cons: The car was very old and appeared to need some engine maintenance.
Pros: Nothing to like
Cons: Car had over 50,000 hard miles. Numerous dents, dings and scratches. Badly worn tires. Filthy, obviously returned and not cleaned prior to rental. Insurance did not cover tires at all. Worst car rental experience I have ever had. Don’t know if this is unique to Antigua but will not be using Dollar for future car rental. By the time insurance and second driver was added it doubled the cost of on line reservation.
Great customer service
Pros: I’ve rented the car from dollar car rental twice in turks &caicos and had a great service. This time I rented in Antigua and was very pleased. Manley at the register was so helpful! He answered all our questions and gave great recommendations for the beaches to see. Can’t wait to come back
Piece of Junk
Pros: Car was filthy, bad breaks ans suspension. Our hotel concierge had them bring us a new car which was better but that says very little. I would recommned having your resort book a car for you- they seem to get better cars.
Pros: The car was a good deal and was fine for the roads in Antigua. There are very few nice or decent cars on the island because the roads are rough. This rental was appropriate for what we needed it for and would recommend it for others.
Dollar has 4 rental locations in St. John's. Take a look at our Dollar rental location map to find the best rental cars near you.