Pros: Nothing. I was called the day of my reservation and told that there were no cars available.
Cons: Everything. I was called the day of my reservation and told that there were no cars available
Pros: Excellent customer service and easy drop off
Pros: Great staff
Cons: Due to airport construction the car was a good hike from the counter
Cons: Awesome customer service and very affordable. Only thing was that vehicle was not clean or sanitized. It was a little uncomfortable driving home. Once I was home I sprayed it with lysol. Other than that it was an awesome experience. Thanks
Pros: Easy drop off. The pick up was not as smooth, but it seems airport is doing renovations so the lot is not in its usual space.
Pros: The vehicle and promptness in and out service.
Cons: Long time customer of enterprise for 20 years in dallas location. Overcharged fuel which I saw by looking at details of bill. Was fixed after calling which should not have been necessary.
Pros: Staff was friendly but vehicles were not available.
Cons: Vehicle had dirty windows (inside). Vehicle selected via Kayak was not available.
Cons: After making reservations and arriving at location, Enterprise did not have any vehicles besides a SUV and a large van. I asked why did websites allow rentals to be reserved, and they stated it was out of their hand.
Variety of vehicles; customer focused staff; rapid check-in & drop-off
Pros: Staff was very customer focused and offered choices on vehicles and coverage with just the right amount of sales pressure. Staff working at their desks saw me at the counter and jumped to their feet to help me.
Pros: They upgraded me for free which was a huge help especially since I was doing a 5 hour drive. The drop off and pick up was a breeze and the car was very nice.
Cons: They urged me to prepay fuel even tho i didn't want to, that was annoying.
Decent car - good customer service - excessive drop off charges
Pros: Quick drop off. Nice people.
Cons: Excessive fee to drop off car in different city.
Enterprise has 2 rental locations in Brownsville. Take a look at our Enterprise rental location map to find the best rental cars near you.