Pros: Drop off was drop and go
Cons: Upfront with “managers choice” special the car just ended up being the smallest compact car they had. Also we asked for a ride to the airport and it was a hard no.
Pros: Staff was very nice. Drop off was fine and it was easier to get to in the early morning hours.
Cons: The tank was not totally full when I got it. My fault for not noticing or calling in. I still haven’t gotten a receipt via email.
Cons: Apparently I booked with Hertz in Brownsville instead of at the Brownsville airport. The two behaved like separate entities. Not enough space here to go into detail, but they could've handled this much better.
Pros: They didn’t have a minivan though upgraded me to a suburban for free. My experience in the past is to get the next cheapest option.
Cons: Drop off
Cons: Did not give me the car I thought I was renting. After I dropped it off they wanted me to sign a damage waiver
because all tires were 3-5 pounds low in air pressure. It had gotten cool the night before. Rude girl at terminal location. I refused to
sign. Talked with manager who wasn't at work. Told them they were crazy if they thought I was going to pay for tires. The tires were 2-3 pounds low when I picked it up. l'll never rent a car from Hertz again.
Vacation in Brownsville
Pros: The ocean view in South Padre
Cons: I did not know it was the beginning of spring break.
Hertz has 2 rental locations in Brownsville. Take a look at our Hertz rental location map to find the best rental cars near you.