Book Enterprise car rentals in Charleston

Charleston, WV, United States
24 Aug — 31 Aug
Same drop-off
Charleston, WV, United States
Wed 24.08
Noon
Wed 31.08
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" & helpful."(in 3572 reviews)
" and very helpful."(in 3572 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"The ."(in 4134 reviews)

Reviews for Enterprise in Charleston

Overall Rating6.7 GoodBased on 33 reviews
Cleanliness
7.0
Comfort
7.2
Overall
6.7
Pick-up/Drop-off
6.3
Value for money
6.4

Recent reviews

Traveler rating
6
3
2
7
1
Find reviews that mention:
2.0
They didn’t have my carReviewed 2022 Mar 14
review fromkayak
2.0
I rented a Chrysler Pacifica. I drove three hours to pick it up. Upon arrival, the previous renters had all tested positive for COVID, when they returned the vehicle the day before I was to pick it up. I never received a phone call from Enterprise letting me know it was not available. Upon arriving to the town in which I was to pick the van up, I made a call to see if it was ready. It was then the agent informed me it wasn’t available and there was nothing that would accommodate the five passengers I was to pick up. Enterprise ruined my Christmas! I was going to travel and bring back my daughter and grandchildren, whom I hadn’t seen in three years.Reviewed 2021 Dec 12
review fromkayak
1.9
There were NO cars. I did not receive a vehicle.Reviewed 2021 Jun 25
review fromkayak
8.0
Pros:Very friendly staff.Cons:Only wish there was an airport shuttle.Reviewed 2021 Jun 07
review fromkayak
2.0
Pros:NothingCons:Enterprise customer service was awfulReviewed 2021 Apr 25
review fromkayak
5.6
Pros:Staff was nice.Cons:They did not have any vehicles available at my pickup time. An hour afterwards they had a smaller than requested vehicle available. The staff did call an hour before pickup to tell me they did not have the car available at the reserved time.Reviewed 2020 Jul 09
review fromkayak
10.0
Pros:Friendly staff, easy pickup and drop off.Cons:Nothing.Reviewed 2020 Feb 15
review fromkayak
9.6
Pros:Courteous staff.Cons:The front sensor was broken, so an indicator light was on the whole trip. Not a big deal, but it would've been nice for everything to be working properly.Reviewed 2019 Jul 30
review fromkayak
9.2
Pros:Erin, the girl working the counter was AMAZING!Cons:The price of a compact car especially since when you’re under 25 you cannot rent an SUV at a cheaper price.Reviewed 2019 May 01
review fromkayak
10.0
Pros:The representative was very informative. We were told our options and was given good advice. I called on two occasions and was given correct information. I will recommend them to anyone that is in need of a vehicle.Cons:NothingReviewed 2018 Jul 23
review fromkayak
10.0
Pros:Very good deal for the amount of time we had the vanReviewed 2018 Jun 09
review fromkayak
2.0
No car available!Cons:I never actually got a car through the Enterprise at the Charleston WV airport. I showed up at 8:30 p.m. and they told me they were out of cars and I should call back in the morning. I did that - twice, leaving messages - and never got a call back or a follow-up. Thankfully there was another Enterprise rental in the town of Charleston who had a 4wd vehicle available. I was able to rent through them, though they wouldn't match the price that I booked online. Overall a poor experience.Reviewed 2018 Jan 29
review fromkayak

Other suppliers in Charleston scored

Where can I find Enterprise car rentals in Charleston?

171 Airport Road, Enterprise car rentals

Address

171 Airport Road

Hours

Wednesday08:00 - 23:00
Saturday11:30 - 23:00
Tuesday08:00 - 23:00
Friday08:00 - 23:00
Monday08:00 - 23:00
Thursday08:00 - 23:00
Sunday08:00 - 23:00

Phone

+1 304 352 3743

Address

1115 Smith Street

Hours

Wednesday08:00 - 23:00
Saturday09:00 - 12:00
Tuesday08:00 - 23:00
Friday08:00 - 23:00
Monday08:00 - 23:00
Thursday08:00 - 23:00
Sunday00:00 - 00:00

Phone

+1 304 344 2600

Address

1614 2nd Ave

Hours

Wednesday08:00 - 23:00
Saturday00:00 - 00:00
Tuesday08:00 - 23:00
Friday08:00 - 23:00
Monday08:00 - 23:00
Thursday08:00 - 23:00
Sunday00:00 - 00:00

Phone

+1 304 343 8403

Address

5201 Maccorkle Ave Se

Hours

Wednesday08:00 - 23:00
Saturday00:00 - 00:00
Tuesday08:00 - 23:00
Friday08:00 - 23:00
Monday08:00 - 23:00
Thursday08:00 - 23:00
Sunday00:00 - 00:00

Phone

+1 304 926 8900

Good to know

Most popular location

171 Airport Road

Most popular car type

Mini

Top tips for renting a car from Enterprise in Charleston

  • Mini rental cars from Enterprise in Charleston are around -81% cheaper than other car types, on average

FAQs about renting a car from Enterprise in Charleston