Book Enterprise Rent-A-Car car rentals in Charleston

Reviews for Enterprise Rent-A-Car in Charleston

Recent reviews

Traveler rating

Wonderful

0

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

4

1.9

There were NO cars. I did not receive a vehicle.Reviewed 2021 Jun 25

review from

2.0

Pros:NothingCons:Enterprise customer service was awfulReviewed 2021 Apr 25

review from

5.6

Pros:Staff was nice.Cons:They did not have any vehicles available at my pickup time. An hour afterwards they had a smaller than requested vehicle available. The staff did call an hour before pickup to tell me they did not have the car available at the reserved time.Reviewed 2020 Jul 09

review from

10.0

Pros:Friendly staff, easy pickup and drop off.Cons:Nothing.Reviewed 2020 Feb 15

review from

9.6

Pros:Courteous staff.Cons:The front sensor was broken, so an indicator light was on the whole trip. Not a big deal, but it would've been nice for everything to be working properly.Reviewed 2019 Jul 30

review from

9.2

Pros:Erin, the girl working the counter was AMAZING!Cons:The price of a compact car especially since when you’re under 25 you cannot rent an SUV at a cheaper price.Reviewed 2019 May 01

review from

10.0

Pros:The representative was very informative. We were told our options and was given good advice. I called on two occasions and was given correct information. I will recommend them to anyone that is in need of a vehicle.Cons:NothingReviewed 2018 Jul 23

review from

10.0

Pros:Very good deal for the amount of time we had the vanReviewed 2018 Jun 09

review from

2.0

No car available!Cons:I never actually got a car through the Enterprise at the Charleston WV airport. I showed up at 8:30 p.m. and they told me they were out of cars and I should call back in the morning. I did that - twice, leaving messages - and never got a call back or a follow-up. Thankfully there was another Enterprise rental in the town of Charleston who had a 4wd vehicle available. I was able to rent through them, though they wouldn't match the price that I booked online. Overall a poor experience.Reviewed 2018 Jan 29

review from

2.0

Refused2Rent! Out of Cars!Pros:Nothing!Cons:Despite my having a confirmation number! And showing up to the airport in person! Enterprise refused to rent to me – because they were out of cars! They had no explanation for why the website was still allowing cars to be booked!Reviewed 2018 Jan 27

review from

2.0

Wrong locationCons:My reservation was made for the downtown location. Not the airport as my search requestedReviewed 2017 Aug 29

review from

5.6

Wrong locationPros:Vehicle was fineCons:I ordered car on kayak from Charleston WV Airport. When I got there, they told me I was supposed to be downtown. How would I know the address s for a different location? I'm from NY. My rental went from 150 to $220 because no small cars were available at the airport. I feel I should get $70 refund. Plus, gas was way more expensive for large SUVReviewed 2017 Jun 02

review from

More

• 8.0 /10Dollar Car Rentals at Charleston
• 10 /10Hertz Car Rentals at Charleston
• 10 /10Alamo Car Rentals at Charleston

• What is the most popular rental car from Enterprise Rent-A-Car in Charleston?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Charleston.

• How many car rental locations does Enterprise Rent-A-Car have in Charleston?

  Enterprise Rent-A-Car has 4 rental locations in Charleston. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Yeager airport (CRW)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Yeager airport (CRW)?

  Yes