Guest reviews
Overall rating
7.7
Good
Based on 22 reviews
Cleanliness
8.0
Comfort
8.2
Pick-up/Drop-off
7.8
Value for money
8.0
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Pros
"Staff was friendly and informative"
(in 3572 reviews)
"Great car - thank you!"
(in 5305 reviews)
""Great Staff, easy pickup dropoff.""
(in 2248 reviews)
Cons
"They had no cars available."
(in 4241 reviews)
"Car was not clean inside."
(in 4134 reviews)
"Difficult to pick up cars."
(in 4202 reviews)
Recent reviews
Traveler rating
4
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Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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6.0
Pros: I liked that there was another rental company nearby.
Cons: Place was closed at the hour booked. They had changed their hours and didn't update the website or Google maps. There was just a printed message with the new hours. Luckily was able to rent from a different company.
review from
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8.0
Pros: Staff was awesome, vehicle was used previously by a heavy smoker and truck reeked of smoke. This is not a reflection of the local enterprise, it’s a smell that is very difficult to get out of the vehicle.
review from
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10.0
La Crosse vacation
Cons: When your flight comes in after 5pm you have to come back the next day to pick up the car - that is the only negative. The gentleman and lady took excellent care of me!
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6.0
Pros: Staff friendly, given free upgrade mostly because only vehicle available.
Cons: Airplane arrived on time 9:28 pm, car rental closed at 9:00 pm even though we had a car reserved no one there. Had difficult time getting to hotel from airport & back in morning.
review from
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6.0
Door rubber loose on back doors
Cons: Dirty windows inside and out. Dirty around media controls.
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10.0
Great service and helpful information!
Pros: Great service, nice car (free upgrade), full tank of gas, and helpful information. Got a rental snarled by another company, went online and got an Enterprise reservation. It was terrific! And, they have good hours at the small airport. Someone waits until you get your buggy. A definite place to rent again!!
Cons: They don't always have cars, not their fault! Gotta make sure to reserve a car ahead, then you're set.
review from
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6.8
Pros: Nice, new car
Cons: Stains in interior. Priced way too high.
review from
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3.2
Wrong vehicle
Cons: We reserved a minivan to transport 7 people, 3 of them in car seats, from Lacrosse to Minneapolis for a family wedding. When we went to pick it up they did not have a van. Gave us an explorer with 7 seats but no room for anything else. Had to have two people and most bags get a ride with someone else. Enterprise said we could switch out the vehicle in Minneapolis. I spent and hour on the phone trying to work that out. They would not bring us the vehicle so we had to drive 40 minutes to the airport and wait 45 minutes to get that switch done and then 40 minutes back.
review from
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7.6
Full Size SUV - GMC Yukon
Pros: Space, 20 MPG, fold down 3rd row seats, and legroom.
Cons: Visibility around vehicle, seats do not contour to body, poor radio reception, and no satellite radio.
review from
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10.0
5 star all around!
Pros: Friendly, awesome service! Needed pickup truck with little notice. Willing to move truck to location that I needed for pick up and drop off! Awesome! Will definitely use again!
review from
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8.0
Pros: Çar was clean. Checkout was fairly quick and easy.
Cons: Bought insurance thru Kayak but then again thru enterprise because desk clerk suggested it might not be enough. Feel a little deceived.
review from
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3.6
Worst rental yet
Cons: Pick up was supposed to be at one location and had to leave to another to actually pick it up. Car had no cruise control, that should be disclosed first.
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