Book Enterprise car rentals in London

Reviews for Enterprise in London

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Traveler rating

Excellent

23

Good

8

Okay

2

Mediocre

3

Poor

0

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car was greatpick up and drop

get the carairport location

staff was very helpfulgreat customer

car availablecustomer service

great servicegreat experience

great price

7.2

Car MaintenancePros:great on gas nice customer service team at the deskCons:Car was less than 1/2 full at pick up Car indicated code 82 - oil change soon at pick-up Car tires - tire indicator came on 1st day of trip and I had to fill up the tires. Had to travel some distance to find a gas station. One of the tires was missing a value cap. I had to go to 3 different shops to try and find a value cap. Luckily Canadian Tire service was very nice and gave me one. I am a women travelling on my own. I rent vehicles so I can be worry free. Wasn't the case with this rental.Reviewed 2016 Oct 04

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7.2

Pros:Even though I had requested car be dropped off at private terminal, it had not been and I had to go to main terminal for car!Cons:Car had problems, low tire and engine light came on, had to exchange vehicle!Reviewed 2020 May 17

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3.6

Cons:"They do not apply Enterprise procedures in offering Customers the free Pickup and Dropoff service for their clients. I find that this Enterprise has a very condescending way in talking to its customers. When asked why the website and answering service offers pickup and/or delivery to customers they blamed it on being short staffed and this service is for only customers that reserve cars for many days. I was asked if I could take public transportation. The employees starting with the manager is very condescending."Reviewed 2020 Jul 11

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9.2

Good Value & Convenient LicationPros:The vehicle was clean, price was competitive, lication was very convenient for me. Staff was friendly and helpful, making for an overall very positive experienceCons:1 - I received a curtesy follow-up call very shortly after picking up the vehicle for a two week rental, before I could figure out if “everything is to my satisfaction” 1 - staff didn’t know the vehicle well enough to even know how the roof rack worked, thus giving me wrong info about it. The Dodge Caravan has roof rails that have the cross bars flattened and integrated into the rails. If you want to use the rack then you have to remove the cross bars from the rails and install them across them. Staff didn’t even know that the bars were up there. Staff needs more technical trainingReviewed 2018 Jul 19

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9.6

Upgraded for FreePros:Our advisor was extremely helpful, he explained everything. When we told him we were going on a long trip, he checked the oil change schedule for the car and found it needed one shortly so offered us an upgrade for free, we were able to get a bigger more comfortable car. The drop off was easy as well.Cons:Although we were given a free upgrade for a premium car, it was an Impala. The care does not have heated steering, air conditioned seats, self adjusting/tinting mirrors and bad blind spots. Having a different "premium" car in their fleet would be better option.Reviewed 2017 Aug 15

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6.0

0k .... but for one thingPros:Friendly service and nice truck.Cons:Small thing but I went 23 kilometers and it cost $10 to fill to the top. Clearly they didn't give me a full tank. I know a can gets Bethere mileage. When I pointed this out they said "oh sorry."Reviewed 2017 Mar 05

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2.0

Cons:I went into enterprise and they told me I wasn't allowed to rent from them because I was only 22. Luckily, I went to Hertz just up the street who had no issue renting me a car.Reviewed 2017 May 29

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10.0

Pros:The carCons:Communication about when it should be returned was unclear closing time 3pm too earlyReviewed 2016 Sep 17

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8.0

Cons:I recommend to anyoneReviewed 2019 Feb 27

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10.0

Awesome experiencePros:Staff are great and cooperative. Cars are great and price is reasonableReviewed 2017 Apr 06

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6.0

Scheduling pickup and dropoff on holidays doesn't workPros:Once I got to the airport (the only location open at my scheduled pickup time 4 n a Sunday afternoon) the one person there was very helpful.Cons:I scheduled a pickup for 4 PM at the downtown London ON office (3 blocks from the train station) When I called it was closed by 4. It required a 30 minute cab ride $32 CN to get to the airport to get a car.Reviewed 2018 May 23

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10.0

Pros:Everything was excellent. No complaints.Reviewed 2016 Aug 11

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More

• 7.4 /10Hertz Car Rentals at London

• What is the most popular rental car from Enterprise in London?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Enterprise in London.

• How many car rental locations does Enterprise have in London?

  Enterprise has 8 rental locations in London. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: London airport (YXU)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from London airport (YXU)?

  Yes