Guest reviews
Overall rating
7.3
Good
Based on 34 reviews
Cleanliness
7.5
Comfort
7.4
Pick-up/Drop-off
7.0
Value for money
7.4
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Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveler rating
11
3
3
1
3
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10.0
Pros: Rental price was very cheap, and I've got a free upgrade.
Cons: They should offer Japanese or German cars.
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10.0review from
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10.0
Pros: Staff is very friendly. I got an upgrade for the same price.
Cons: If they had diesel cars.
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10.0
Cons: Thank you very much Omar, Great customer service and a good person to deal with!
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10.0
Pros: Quick pickup & dropoff
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8.8
Pros: Omar is very friendly and helpful! thanks again!
Cons: N/a
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10.0
Omar is the best
Pros: Omar is very friendly and helpful! God bless!
Cons: Extra fees at online check out.
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6.0
Nice car
Pros: I loved the car. It was very clean and sleek. And my license had 007 in it so I was a Bond girl for a week! They were ever so polite and gave me a ride to the train station. This was a lifesaver as my luggage was very heavy.
Cons: There was no record on their computer of my reservation. Just lucky I had it on my phone. Car was not full of gas when I got it and they could not adjust the cost to give me a rebate because I had done it online and their computer wouldn’t let them. They did suggest I return it only three quarters full but that is difficult to do. I was certainly less than impressed with the computer program they are using.
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10.0
Pros: Vehicle rent is affordable
Cons: Insurance is tooo high..If it is less,Hertz would be outstanding
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3.6
Pros: Nothing
Cons: Just what 3 hours for car
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2.0
Terrible customer service and demeaning staff
Cons: The location is in a bad part of town. The two employees I dealt with were extremely rude, acted as if my renting a car from them was an extreme inconvenience ( rolling their eyes when I asked questions, laughing at me). I will never rent with hertz again.
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10.0
Dunvegan Skullcrushers review
Pros: The overall price was amazing! Especially with unlimited mileage. Perfect!
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