Pros: The staff was friendly on both ends
Cons: They could have had the car that I reserved available. I chose an Enterprise location that was more convenient to get to, and they had ample time to get a premium car from the airport which was not that far away. They did not have one available and I was forced to rent a lesser care that I would not have chosen to rent.
Pros: Great staff, car gas tank "Full" and excellent drive on car
Cons: Glitter was on back seat carpet
Pros: Friendly staff, convenient service (car pick up and drop off), nice car at a great price. Highly recommend.
Pros: Pickup and drop off was good. Staff kept trying to up sale the insurance. Even after I declined he wouldn't let it go. Had another option been nearby I would have declined their service.
Cons: The vehicle smelled like mildew.
Cons: Enterprise could not find the reservation. We had to rent a car on our own. Enterprise was fine. Kayak was not
Pros: Everything was great!!
Cons: I was a bit confused on the exact time I had to return the vehicle. I was told at 11pm then 1pm next day. just confusing that is all.
Cons: That if they actually had a CAR available - got all the way there and was told "No Car".. :(
Pros: No they DEMANDED I produce a passport as I am using a UK drivers license however Avis then matched the price with no problems .
Cons: Enterprise to re examine its policies with foreign documentation.
Pros: I always get wonderful service from the staff.
Cons: I think the need to carry a credit card to book a car in McAllen is a serious flaw with the company's policy. I personally detest credit cards and their exorbitant interest rates, policies and their lure of easy credit. The fact that rental companies now require a credit card in the RGV is terrible.
Pros: It was quick, efficient very helpful transition.
Pros: Simple process and friendly service
Cons: Nothing wrong
Enterprise has 2 rental locations in McAllen. Take a look at our Enterprise rental location map to find the best rental cars near you.