2.0
They did not let me rent the car. Despite I had a credit card, my dirver licence and my pasport were valid. The image of kayak was not correct at all with the car, the kayak image was 3m interior space for the transporter, the actual was just 1.4mReviewed 2023 Feb 04
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2.0
We had a reservation. When we showered up at 9am they weren’t open yet. We called Enterprise and they told us they weren’t opening because they ran out of cars. Then when I asked what we should do, the woman hung up on me. So we were stranded in a foreign country.Reviewed 2022 Apr 20
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10.0
Pros:Staff were friendly.Cons:Car had a bit of an alignment problem, veered to the right. So I told the receptionist on return.Reviewed 2021 May 18
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2.0
Cons:Having the category i purchased would have been better. Having staff that can give discounts, would have helped. Very bad experienceReviewed 2021 Feb 15
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8.0
Cons:GoodReviewed 2020 Sep 01
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10.0
Pros:The staff was very friendly and helpful.Reviewed 2020 Aug 08
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10.0
Pros:Very friendly staff!!!Reviewed 2020 Jul 25
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9.2
Cons:Renter beware: there is no up-front warrning about the cost of insurance, and the agents give a high-pressure sales pitch at pick-up, attempting to pressure the customer into taking a package that doubles the cost of the rental. Otherwise, everything was fine!Reviewed 2020 Jun 29
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9.6
Cons:A little delay at pickup that’s all.Reviewed 2020 Jun 09
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4.8
Cons:I was told at the counter that I HAD TO subscribe to your insurance, thus increasing the rent fee from €120 to €200.Reviewed 2020 Jun 06
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6.4
Pros:The car itself was fine. It was just what we needed and the value was very good.Cons:The office was difficult to find. The website says its at the train station but once in the station, there are very few signs to direct you to the office. Also, the representative forgot to give us a ticket to get out of the garage so we left with the car and couldn't get out so my husband had to go back to the office and get the ticket.Reviewed 2020 May 25
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2.4
Cons:There was no vehicle ready for pick-up. Waited a few hours for another customer to turn car in, and it was immediately rolled over to us. Had “standard” form to sign, vehicle unseen, plus additional security deposit. Went to vehicle and vehicle was filthy. Gas was was not quite full, key in ignition, and staff showed how to use GPS. Asked other questions about using, controls, etc. Fast forward, filled up with gas from nearby station, returned vehicle full to location instructed. Was a day earlier than reserved when dropped off - stuck in heavy traffic and missed closing time, but had instructions for after hours. Parked car in appropriate area, locked up, dropped key off in lock box, different floor. Next morning contacted about when car would be returned. They found car. Next they contacted because they couldn’t find the key. Found key. Then they contacted again looking for some secondary manual key that was supposedly inside the other key. They are attempting to trump up additional charges. Damage deposit still has not been refunded, and they have added high costs to the credit card used for vehicle. Dealing with this car rental place has been terrible right from the beginning. Situation is still under dispute and has not been settled.Reviewed 2020 Jan 02
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