"Excellent , support and service."(in 101 reviews)
"The "(in 101 reviews)
Cons
" at pick-up."(in 231 reviews)
"Worst rental of my life."(in 28 reviews)
" here again!"(in 22 reviews)
Reviews for Europcar in Marseille
Overall Rating7.3 GoodBased on 3 reviews
Cleanliness
7.9
Comfort
8.6
Overall
7.3
Pick-up/Drop-off
6.6
Value for money
8.6
Recent reviews
Traveler rating
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Find reviews that mention:
1.9
Agent at the rental office was not willing to help or find solutions to assist us. Because we made the reservation through a car rental website and not directly she seemed annoyed and looking for reasons not to honour it. Very poor customer experience.Reviewed 2021 Sep 20
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10.0
Pros:The staff were very friendly and helpful (specially Julie)Cons:Waiting time at drop offReviewed 2021 Apr 06
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5.6
DeceptionCons:Was charged 40 euros in Marseille for misinformation (noninformation) by their reservations agent.Reviewed 2016 Nov 05
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2.0
Cons:they called me the morning of the rental to tell me they did not have any cars for me in the cityReviewed 2016 Nov 01
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10.0
Great car great service!Pros:Car and seeviceReviewed 2016 Sep 11
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8.4
Nice car in MarseillesPros:1. We appreciated being able to rent at one facility and drop off after hours at another nearby site. 2. The quality of the car. 3. The value for the money.Cons:1. The person where we rented was not as pleasant as at other Europcar sites we visited. 2. The drop off was not clearly indicated other than it was at the nearby train station, although once we got to the station it was easy to see where it was. 3. There are no gas stations to fill up that we could find near to the drop off.Reviewed 2016 Aug 29