Guest reviews
Overall rating
6.1
Good
Based on 13 reviews
Cleanliness
6.6
Comfort
6.0
Pick-up/Drop-off
5.6
Value for money
6.1
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Pros
""Yes, staff was very friendly.""
(in 29 reviews)
"The car was nice."
(in 26 reviews)
""Car was great, staff are friendly.""
(in 26 reviews)
Cons
"It was a horrible experience!"
(in 16 reviews)
"Can you say HIDDEN FEES!"
(in 6 reviews)
"There have absolutely bad customer service."
(in 8 reviews)
Recent reviews
Traveler rating
2
1
1
0
3
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8.0
Cons: GPS we rented did Not work at all and when we returned the car we told the agent about and he didn’t even say anything at all.
review from
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2.0
Pros: Their staff seems to be nice while they rip you off under the table. Should have read the reviews before I booked. What people say about it being a scam is completely true.
Cons: - They charge arms and legs for insurance deposit and damages that weren't even done by you (lots of Google reviews from multiple people about this). - Pickup in my experience took 3 hours. Multiple people had to wait with me for several hours.
review from
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2.0
Pros: Nothing.
Cons: They could have had our car we reserved. Instead they didn't have anything so we were forced to rent else where.
review from
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10.0
Pros: Staff were friendly and helpful
Cons: Nothing
review from
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6.0
Generally good - but could easily be improved
Pros: Slick car pick up / drop off Good, friendly staff
Cons: Transport at the airport - the pickup bus was later arriving and no obvious signage on where to get picked up / meet My car had some damage on pick up - all noted fine, but the headlights were affected by the damage. Should have been fixed before re-hiring.
review from
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10.0
Absolutely hassle free
Pros: Very friendly and helpful staff. I had my own insurance cover and they didn't even try to sell their own insurance. They gave me a free map, coupons for fuel discounts, and some good advice on my travel itinerary. The pick-up and drop-off was seamless with virtually no waiting time. The car was new and very well cleaned. Overall, I am very happy with the service I received and will definitely use them again on my next trip to Iceland
Cons: none really
review from
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2.0
AVOID. An abysmal service. Extortionate profiteeri
Pros: They gave me a car for 6 days I suppose
Cons: Picked up late from Keflavik in a dangerously overloaded van. Rude and unpleasant staff. Charged £650 for replacement of a damaged windscreen that was present on collection (over double the rental cost). Go somewhere else to rent a car in Iceland.
review from
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