Car rental at Hamburg Airport

Car rental at Hamburg Airport

Search hundreds of travel sites at once for airport car rental deals at Hamburg Airport (HAM)

Hamburg, Germany - Hamburg
13 Dec — 20 Dec
Same drop-off
Hamburg, Germany - Hamburg
Mon 13.12
Noon
Mon 20.12
Noon
Driver's age:

Hamburg Airport car rental reviews and directory

Rated #1
keddy by Europcar
Best rated
10 Excellent (1 review)
1 location in Hamburg Airport
keddy by Europcar
Locations in Hamburg Airport
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
Rated #2
Thrifty
9.4 Excellent (3 reviews)
1 location in Hamburg Airport
Thrifty
Locations in Hamburg Airport
  • 10
  • 10
  • 9.3
  • 8
  • 10
Recent reviews
10.0 Excellent2019 Jul 18
Brand new car, easy rent and return
Rated #3
National
8.8 Excellent (1 review)
1 location in Hamburg Airport
National
Locations in Hamburg Airport
  • 8
  • 8
  • 10
  • 10
  • 8
Recent reviews
Rated #4
Hertz
8.2 Excellent (3 reviews)
1 location in Hamburg Airport
Hertz
Locations in Hamburg Airport
  • 8
  • 8.6
  • 8
  • 8.6
  • 8
Recent reviews
8.4 Excellent2017 Aug 08
Great dealBooked months in advance and got a great deal. Easy to pick up and drop off. Comfortable carWe contemplated dropping the car in a different country from pick up, but that would have been a lot more expensive.
Rated #5
Europcar
7.9 Good (1 review)
1 location in Hamburg Airport
Europcar
Locations in Hamburg Airport
  • 7.9
  • 10
  • 7.9
  • 5.9
  • 7.9
Recent reviews
7.9 Good2021 Oct 05
I had a reservation for a compact car at 16:00. Flight was delayed so arrived 20:00 at the counter and was told they only hold cars for 1 hour past reservation time(at an airport rental office where flight delays are not uncommon?). Had to take a larger vehicle and was charged for the difference...
Rated #6
Sixt
7.9 Good (4 reviews)
1 location in Hamburg Airport
Sixt
Locations in Hamburg Airport
  • 8
  • 7.5
  • 8
  • 8
  • 8
Recent reviews
10.0 Excellent2018 Oct 04
Quick returnNo waiting timeI would have liked to receive an ok that the car was ok so no surprises later.
4.0 Okay2018 Sep 13
No SIXT representative to return the car to on Monday morning at 8:30SIXT had no attendant present at the drop off, it was a general drop off with other agents present, but nobody from SIXT. on top of that I was accused of damaging the car, yet it sat their unattended, because I had to leave it in line, to make it to my flight. I never had any in person experience at the drop off.
Rated #7
Enterprise
7.9 Good (15 reviews)
1 location in Hamburg Airport
Enterprise
Locations in Hamburg Airport
  • 8.2
  • 8.2
  • 7.5
  • 7.8
  • 7.5
Recent reviews
10.0 Excellent2021 Jul 24
I hope next time is as good
1.9 Horrible2021 Jul 20
Hi, My complaints are as follows: 1. When your own technician decided the car is not drivable and should be changed: you put me in danger and made me drive 48km in the opposite direction to my destination, Berlin. 2. 13.00 I did call you and nobody were able to to talk English to help me. 13.30, I was forced to get help of a friend to talk your language. I stopped in a parking place without access even to drinking water. Different people from your company called me few times and every time promised the help will arrive in 5-10 minutes. You technician arrived around 18.30. 3. You changed the car with an smaller car and after I drrived it, I discovered the AC is not working. PS. Complains are more, but I start with these 3 points now! Any answer from you should be in written and I’ll use them as the evidences! Regards Nick Pendari Berlin/ Germany
10.0 Excellent2020 Jan 02
Very friendly staff at the airport pick up location and very easy to drop off the car right at the terminal.
6.4 Good2018 Dec 19
We were told when we arrived at Enterprise that Our reservation that we made on November 10 and confirmed on December 15 had been cancelled. They did find a very small car, not the VW Golf that we had reserved and charged us for insurance and roadside assistance that I told them that I did not want because my credit card covered us!!! I even refused to sign for the insurance but they still charged us!! Reserved price $113. New [rice $192. We had to be in Flensburg by 4:15 Pm so I didn't have time or any way to contact the booking company to see if they DID cancel and why!!!since they were closed in the US. I need a phone number for Enterprise to contact them.
7.2 Good2017 Jun 15
Very inflexibleCar was good, clean. Drop off dry quick and friendlyAbsolutely inflexible as to changing dates and drop off. This is unusual
2.0 Mediocre2017 Apr 27
We rented a car from EnterpriseEven though we book a specific car in advance and even called different locations asking them to make sure they have the car available, when we go there to pickup they told us that they don't have that type of car and then when we showed our confirmation then they said they gave the car away to someone else.We had to wait 4 hours so they the n at drivwr returns a car so we could get it, and even though we asked for another car they refused to have it to us saying that someone else might be coming for it. I will never rent from Enterprise ever again as they wasted my entire day for a car I rented in advance. Very bad service.
10.0 Excellent2017 Apr 06
Friendly and knowledgeable customer service employees, brand new car, rental office easy to find within the airport
9.2 Excellent2016 Dec 10
Barely a hiccoughThe staff was lovely, despite the late hour, helpful, and pleasant. Any issues were resolved [and apologized for] and they were few to begin with. The car itself was excellent, and performed well for the most part, which is good as we put rather a lot of mileage on it.We were a bit blindsided by having to add insurance. The gentleman at the desk was very friendly and helpful, but I'm a bit peeved that there was absolutely nothing on the website noting that it's mandatory to have something so we could have gotten a rider on our own insurance for the duration. I'm also not... entirely certain the 'upgrade' to a larger vehicle with automatic transmission was helpful as it made parking more difficult to find and lowered our fuel efficiency. I will also never get used to the engine turning itself off when we came to a stop. It was disconcerting and I didn't like it at all.
9.2 Excellent2016 Dec 07
Simple, Easy Rental.Car was fairly new, and ran well. Pickup and drop off were easy.The car lacked many ordinary conveniences. No automatic headlights, manual everything.
8.8 Excellent2016 Dec 01
Prepaid Allianz insurance through KAYAK was not readily accepted because I only brought the cover sheet. Luckily Allianz was able to email the whole 12 page contract to the Enterprise desk while I was waiting. W/o Internet at German airport at 8 am nothing is easy.
Rated #8
Budget
7.6 Good (4 reviews)
1 location in Hamburg Airport
Budget
Locations in Hamburg Airport
  • 8
  • 8
  • 7.5
  • 7
  • 7.5
Recent reviews
6.0 Good2016 Dec 06
The type of the car The mileage limitations
Rated #9
Avis
7.2 Good (2 reviews)
1 location in Hamburg Airport
Avis
Locations in Hamburg Airport
  • 10
  • 9
  • 5
  • 4
  • 8
Recent reviews
8.4 Excellent2017 Jun 10
HamburgCar (Skoda) seemed to be an upgrade from VW Golf; car was roomy & fairly fuel-efficient.I arrived at the airport at 0800; AVIS did not open until 0900. Found no "Parkschein" in the car. Automatic engine turn-off/on was annoying (that's Skoda's problem, not Avis') Drop-off was terribly slow and seemingly disorganized
Rated #10
BUCHBINDER
6.4 Good (2 reviews)
1 location in Hamburg Airport
BUCHBINDER
Locations in Hamburg Airport
  • 5
  • 6
  • 7
  • 7
  • 7
Recent reviews
4.4 Okay2019 Mar 06
Buchbinders service at Hamburg airport was very poor
Rated #11
Alamo
6.3 Good (10 reviews)
1 location in Hamburg Airport
Alamo
Locations in Hamburg Airport
  • 7.3
  • 6.5
  • 5.7
  • 6.7
  • 5.9
Recent reviews
1.9 Horrible2021 Aug 15
The staff there need to get trained. The AC wasn’t working, the car was too old. Wasting of my money
9.6 Excellent2019 Oct 08
There was no line when we got to the counter, staff spoke perfect English.The agent asked if we needed a GPS. We said no, but there was a GPS in the car. What I we did yes. Would we have been given a GPS and charged?
8.0 Excellent2019 Aug 19
Car was good and experience was good.The car was out of windshield washer fluid so there was no way to clean the windshield. A small detail that was overlooked by Alamo.
2.0 Mediocre2018 Dec 27
Customer care was not interested with us. He just instructed to put the car in the deignated area and he didnt help. Most schocking was, after drop off the car in the indicated location and area, I was exytra charged on my credit card without my consent 23 euro for not known reasons.
5.6 Okay2017 Jun 29
pickup first my car was not available. I was offered to upgrade to higher class for extra payment which i did. when i got to the car it turned out that it was a different car from what i had upgraded to. i took the keys back they explained that the car is mislisted in their computer system. The next car was fine but when I turned the portable GPS on, which I had also rented, the screen was badly broken. Due to the fact that they were understaffed and could not accompany me to the car I had to walk back and forth from the parking lot to the rental desk a few times and wasted half an hour until all their mistakes were corrected.
Sunnycars
2 locations in Hamburg Airport
Sunnycars
Locations in Hamburg Airport
Recent reviews
AutoEurope
1 location in Hamburg Airport
AutoEurope
Locations in Hamburg Airport
Recent reviews
CARO
1 location in Hamburg Airport
CARO
Locations in Hamburg Airport
Recent reviews
Dollar
1 location in Hamburg Airport
Dollar
Locations in Hamburg Airport
Recent reviews
FLIZZR
1 location in Hamburg Airport
FLIZZR
Locations in Hamburg Airport
Recent reviews
Global Rent A Car
1 location in Hamburg Airport
Global Rent A Car
Locations in Hamburg Airport
Recent reviews
GLOBALDRIVE
1 location in Hamburg Airport
GLOBALDRIVE
Locations in Hamburg Airport
Recent reviews
INTERRENT
1 location in Hamburg Airport
INTERRENT
Locations in Hamburg Airport
Recent reviews
Ofran Holiday Autos
1 location in Hamburg Airport
Ofran Holiday Autos
Locations in Hamburg Airport
Recent reviews
Star Car
1 location in Hamburg Airport
Star Car
Locations in Hamburg Airport
Recent reviews
YourRent
1 location in Hamburg Airport
YourRent
Locations in Hamburg Airport
Recent reviews
46 travelers who rented a car in Hamburg Airport gave the car agency they used an average rating of 7.6

Car rental locations at Hamburg Airport

Good to know

Most popular car type

Compact

Top tips for renting a car at Hamburg Airport

  • Car hire at Hamburg Airport (HAM) is a great way to complete your journey in an efficient manner. As it is only about a 25min journey, you might find it a better alternative than other modes of transport, such as buses, which you have to wait for. It is also only about a 15min drive away from motorway 7, which runs the whole length of Germany, from north to south. This means you can get to other regions with ease as well.
  • Not only does a car hire at Hamburg Airport provide you with great flexibility to continue your journey at your own pace, but it also gives you flexibility in other ways. For example, some agencies such as Europcar or Flizzr provide you with the option of free cancellation, providing you do so a minimum of 48h prior to collecting your vehicle. This is great for anyone who might have a change of plans at the last minute.
  • It is always advised to check the returns policy of each individual agency before you hire from them, as they tend to vary from company to company. For example, at Hamburg Airport, Europcar does not provide an out of office service, so make sure you do not need to return your vehicle after they are closed. However, if you need to return your vehicle at an inconvenient time, then SIXT have an around the clock returns policy. All you need to do is drop the car off in the return zone and then put the keys in the drop box near the exit.
  • If you want to make sure you have the best options available for your car hire at Hamburg Airport, then it is advised that you collect your car on a weekday rather than a weekend. During the weekend, you might find that some agencies, such as Thrifty, operate within reduced hours, so you will have less vehicles to choose from. If you collect your car during a weekday though, the majority of agencies will be available throughout the day and into the early evening.
  • Book your rental car at Hamburg Airport at least 2 weeks before your trip in order to get a below-average price

FAQs about renting a car at Hamburg Airport