Book Hertz car rentals in Lake Charles

Reviews for Hertz in Lake Charles

Recent reviews

Traveler rating

Wonderful

1

Very good

0

Good

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Okay

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Fair

0

Mediocre

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Poor

1

2.0

Pros:No staff at the office. The office was closed due to weather. But the weather was great that day. I took a $30 uber to Hertz be stranded. Worst experience ever!Cons:Anything would have been better. Employees present would have been a great luxuryReviewed 2021 Feb 27

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10.0

Pros:Great experience. Amazing custumer service.Reviewed 2018 May 15

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6.0

Cons:This location seems to be chronically understaffed.Reviewed 2018 Mar 08

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5.2

Vehicle was smoked in and charged extra dayPros:Good value Hyundai Sonata was nice vehicle Comfortable to drive Easy to reserve using KayakCons:Charged and extra day when I was about 30 minutes past return time. Picked up vehicle and you could tell they tried to cover up a smoking smell. Especially bad in trunk.Reviewed 2017 Jul 10

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10.0

great experiencePros:car was an upgrade from what I originally ordered and I had to add a day to the rental...I was allowed to do that at the same discounted rate as original order! Great to hear!Cons:Fortunately, I had a corporate # code because I only had a debit card to use.. Would be great if debit card was acceptable once credit check is passed.Reviewed 2017 Mar 02

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2.0

Did not inform me the age limitCons:I paid for the car reservation online where it asked me my age multiple times. I went to pick it up weeks later. They let me pay for it online but I was under 25 so they couldn't accept my payment for the deposit and if I did pay cash it would more than double the price of the car. There was no age limit on the site. The only thing it said was had to be 21. I was late for my trip, have no money to use on vacation be cause I had to find an alternate was to get there, and have to wait 10 days for a refund!!Reviewed 2017 Feb 28

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8.4

Pros:Car was real nice!Cons:Overcharged us! Paid for a full size and they gave us a compactReviewed 2016 Dec 06

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10.0

Pros:Everything was wonderful! The employee was also great! Thanks and I will be using you guys for now on!Reviewed 2016 Sep 05

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More

• What is the most popular rental car from Hertz in Lake Charles?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Hertz in Lake Charles.

• How many car rental locations does Hertz have in Lake Charles?

  Hertz has 2 rental locations in Lake Charles. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Lake Charles airport (LCH)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Lake Charles airport (LCH)?

  Yes