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Cons:Very expensive vehicle.
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Pros:convenient location, good rates, good vehicles (3rd time renting here).
Cons:waited 30 minutes for customer service to answer the phone and gave up. Fuel option is cryptic at best. There was an additional 12GBP charge that was not included on my Kayak rental, that only showed up when I picked up the car. Terminal was closed when I dropped off the car and security let me in to drop the keys.
8.0 Very good
Pros:I didn’t enjoy my experience with Green motion and will never ever again go with them. In the morning I was refuse the rental because my printed paperless bank statement was without stamp. And when returned later I was told they are closed, but if I pay extra £36 they will give me a car
Cons:The staff at the London city airport office are so rude, unprofessional and unpolite.
Pros:Car don’t have head light no add blue no fuel to even reach fuel station and was late 1 day late my schedule waste service
Pros:Brand new car
Cons:Ordered a hybrid but got a full petrol variant instead.
Pros:Staff member was really friendly and helpful. Car was great. Really good experience overall
Cons:The waiting time to pick up the car was ridiculous. We set off an hour and a half later than planned. I'm just glad it wasn't too cold or raining as there wasn't room for everyone to wait inside.
Cons:This is a a hire I had to cancel at the pick-up desk along with several people alongside me which nearly ruined all my families New Year's plans. I had read the statement on several emails as to what documentation was required for hire & was satisfied that I had covered criteria. However when I was told I had to produce a passport I was guided to about 5 pages down on an extra link within the agreement. This page even stipulates you must have proof of National Insurance with you.Two people next to me had passports, & even this was not being excepted without bank statements to support. This means I am not even due any refund. I also noticed only just before arriving that the excess on the vehicle was £1205 which is £5 over my credit card limit which means even though I had covered myself with 3rd party cover I would have been forced to reduce the excess with green motion at a rate of £26pd which on a 6 day rental would have been £156.
Cons:I have not been given the car and got a very rude reply from customer care when i asked them to refund the money. Who ever is attending this review please arrange for refund of my money. reference number GB999989600