Car rental at Louisville Standiford Field Airport

Car rental at Louisville Standiford Field Airport

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Louisville, KY, United States - Standiford Field
25 May — 1 Jun
Same drop-off
Louisville, KY, United States - Standiford Field
Wed 25.05
Noon
Wed 01.06
Noon
Driver's age:

Search hundreds of travel sites at once for car rental deals at Louisville Standiford Field Airport (SDF)

Louisville Standiford Field Airport car rental reviews and directory

Rated #1
Alamo
Best rated
8.8 Excellent (182 reviews)
1 location in Louisville Standiford Field Airport
Alamo
Locations in Louisville Standiford Field Airport
600 Terminal Dr Ste 8+1 844 887 8408
Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
  • 8.8
  • 8.9
  • 8.7
  • 8.8
  • 8.6
Recent reviews
2.0 Mediocre2021 Nov 03
Hi The Truck had an issue when I loaded the back of it on the Highway the left front tire was acting up was very unsafe driving almost had an accident
10.0 Excellent2021 Sep 20
Only downside: the car said "maintenance required" from the moment we drove out of the lot: and that was a little worrisome. Otherwise all good.
10.0 Excellent2021 Aug 17
They didnt get the price i got, AND they honored the price in the email confirmation!! Thankfully!! And I had the email w me.
7.9 Good2021 Jul 26
Well I just want to say, that the pick up and drop off is too far to walk with all luggage and kids. Price was higher that what I expected, but I have no choice.
8.0 Excellent2021 Jan 04
Staff great easy drop of ffLower prices of one way drop off
8.0 Excellent2021 Jan 04
Staff was greatLower prices for one way drop off
2.0 Mediocre2020 Dec 30
Nothing. They will let you book a car without having any cars!Actually had cars available.
2.0 Mediocre2020 Dec 27
The car was nice/cleanI reserved a car for 12pm ET. Upon arrival, I was told there were no available cars and would need to wait a few hours until other drivers return their vehicles. I was stuck at the airport with nowhere to go, finally got a car around 2:30pm but didn't arrive in the evening until late Saturday evening. When I originally inquired about how there were no cars available despite confirming a reservation the week before, the front desk employees got a bit defensive. In the end, I made it to my destination. But it was a pretty bad experience overall.
3.2 Mediocre2020 Oct 05
Had to wait an hour in the cold standing in the lot waiting for the car. The attendant just came once and said we have your car in a few and the. Disappeared back in his booth and just ignored when ever I asked how long do I have to wait.Have my car ready and provide a discount, communication about the vehicle. Better customer service
10.0 Excellent2020 Sep 14
The lady on phone was nice the airport people where nice it was clean in airport and easy to rent carNothing at all wpsh I could get capr apt airport without online reservation
Rated #2
Thrifty
7.4 Good (108 reviews)
1 location in Louisville Standiford Field Airport
Thrifty
Locations in Louisville Standiford Field Airport
600 Terminal Dr+1 502 375 0681
Monday08:00 - 23:00
Tuesday08:00 - 23:00
Wednesday08:00 - 23:00
Thursday08:00 - 23:00
Friday08:00 - 23:00
Saturday08:00 - 23:00
Sunday08:00 - 23:00
  • 8.1
  • 7.8
  • 7.2
  • 7.2
  • 7.4
Recent reviews
2.0 Mediocre2022 May 17
Pick up lady was difficult
2.0 Mediocre2022 Apr 24
No cars available. Would recommend using another car rental service.
2.0 Mediocre2022 Jan 30
The staff was friendly but there seems to have been a miscommunication about adding insurance which I had waived upon reserving the car online. I did pay for gas up front in order not to refill it before returning it but I ended up with extra fees which we’re not explained to me totaling $164 in addition to the $96 I paid to book. I feel cheated and deceived.
8.0 Excellent2021 Dec 30
Pleasant experience.
6.0 Good2021 Dec 23
The guy at the desk was really really nice but there was only one of him and he was in charge of two separate car rental companies which required separate computers. He also had really really nice customers who loved talking to him. This made each interaction last between 20-40 minutes. We were 4th in line, got there at 445 because we needed to leave town at 7, and we didnt get the rental car til almost 7, which pushed our schedule back quite a bit.
10.0 Excellent2021 May 24
Returning the car was a snap.nothing
2.0 Mediocre2021 May 23
Staff was great, experience was dreadful. It shouldn't take 1 hour to checkout and pickupThe airport location nis the worst experience I've ever had and Louisville airport
2.0 Mediocre2021 Mar 03
After waiting in line for 45 minutes they tell me they’re out of cars and cannot honor my reservation, made the previous day.
2.0 Mediocre2021 Feb 28
Staff was friendly but was placed in a vw golf during a snow storm. Had to cancel trip bad return wasn't open.Better communication for returns, better cars and safety issues.
7.2 Good2020 Nov 16
Agent at desk was friendlyI was assigned a car but it was not in it's location. I had to find an employee to find another car for me, which took about 15 minutes. The car I received was dirty and definitely wasn't cleaned beyond pre-covid standards. I'm not a germ freak, but greasy fingerprints on the screen and doors and a greasy feeling steering wheel are just nasty.
Rated #3
Dollar
6.4 Good (112 reviews)
1 location in Louisville Standiford Field Airport
Dollar
Locations in Louisville Standiford Field Airport
600 Terminal Drive+1 502 375 0681
Monday08:00 - 23:00
Tuesday08:00 - 23:00
Wednesday08:00 - 23:00
Thursday08:00 - 23:00
Friday08:00 - 23:00
Saturday08:00 - 23:00
Sunday08:00 - 23:00
  • 6.9
  • 7
  • 6.2
  • 6.1
  • 6.3
Recent reviews
6.0 Good2022 Apr 25
Took exactly an hour to get car @ Louisville airport. Drop off was great though.
2.0 Mediocre2022 Apr 02
Zero flexibility with booking times and changes. Thrown between 2 companies on support lines both saying the other party needed to help. Would not recommend booking through a 3rd party again.
2.0 Mediocre2022 Jan 12
Personnel was great. Waited 3.5 hours because there were no cars. Missed our whole first night of the trip for sitting in the airport.
6.0 Good2021 Dec 06
I could not understand the service lady at the rental car pick up desk & felt deceived about the total cost for the rental. Maybe car rental rates have sky rocketed during the pandemic, but I don’t think I got a good deal through Dollar. The vehicle was clean though, which I appreciated.
4.0 Okay2021 Oct 19
Car was good. Pick up process took nearly a half hour to get through and it was just me. By far the slowest pick up process, and I had pre paid and made a reservation.
1.9 Horrible2021 Oct 03
I paid the lowest rate possible by accepting Dollar's vehicle choice. When I went to the Dollar counter in Louisville airport, I was told that I could upgrade for $15. Being in a hurry and not wanting to argue, I accepted the $15 upcharge. Receipt indicated fuel was full, but it had less than 1/4 fuel in tank. I caught it and mentioned it to supervisor before driving. He asked the three guys there if one of them would fill it up. One guy indicated he just lit his cigarette and the other 2 sitting down, looked at each other and neither responded or stood up. The situation was ignored. After several minutes, one of the 4 entered the vehicle and started to take us, then he stopped and went back to the others. After 4-5 minutes of waiting, I walked over to them, asked what was going on, and then they indicated that they couldn't fuel it up with us in the car. Then another manager came up and told them to give us an upgraded vehicle that was ready to go. It was not as new as the initial Impala offered, but a Malibu is a step up. It was fairly clean, but I stopped to clean the side mirrors, windshield and rear window just for my personal choice and safety. One of the tire valve stem caps was missing, the passenger side child lock won't disable, and the low tire pressure warning light came on a few days later, then shut itself off? The tires all looked good. Bottom line, the customer service was extremely poor and to experience all 3 employees unwilling to assist or even get up in front of myself and my daughter was disappointing.
3.9 Mediocre2021 Sep 21
It took close to an hour of waiting in line to speak with a rental agent. We were sent to a car that was locked and no longer available. The car we ended up with still had trash inside. The man who checked us in was very friendly and the car was comfortable. Overall I was less then impressed with the experience.
3.9 Mediocre2021 Sep 20
Despite making an advance reservation paying in full, we waited in a long pick up lime just to be told "we don't have any cars available." My options were to upgrade to an SUV for an additional charge or be put on a "wait list" for an unpredictable amount of time. I upgraded... from an expected VW Jetta... to a Chevrolet Trx. I'm not sure that's much of an upgrade and can hardly be called an SUV. Icing on the cake was finding a pending charge ony credit card for $291.00, when my total due was only $90.69. I had to wait on hold an hour so customer service could tell me that was a security deposit that would be returned. Why wouldn't they disclose that up front or somewhere in the paperwork? Overall, we got a vehicle and it was clean and functional. Dollar just doesn't score high on customer service, convenience, or ease of use.
1.9 Horrible2021 Aug 23
Booked the car and once I got there I was told I had to wait till the next day to pick up despite the fact I booked reservation for the same day pick up
1.9 Horrible2021 Jul 30
My reservation wasn't valid, I couldn't get a car and had to get an uber that was over $200 due to the inconvenience. It was terrible!!
Rated #4
Payless
7.4 Good (40 reviews)
1 location in Louisville Standiford Field Airport
Payless
Locations in Louisville Standiford Field Airport
600 Terminal Drive+1 502 380 2266
Monday09:00 - 23:00
Tuesday09:00 - 23:00
Wednesday09:00 - 23:00
Thursday09:00 - 23:00
Friday09:00 - 23:00
Saturday09:00 - 23:00
Sunday09:00 - 23:00
  • 7.4
  • 7.6
  • 7.4
  • 7
  • 7.6
Recent reviews
8.0 Excellent2022 Mar 24
Great
2.0 Mediocre2021 Nov 28
The windshield was cracked on the van we rented so we had to go back to the airport to make sure we didn’t get the blame for it. Then we filled it up with gas prior to returning it and still got charged $87 fir a gas refill. Very poor rental company and not one for anyone to ever use.
8.0 Excellent2021 Jun 03
Car was fine. And the rental agent did not press me to hard about buying extras.My car smelled like a smoker had just rented it. Did not like that. And, at drop off no one showed up for several minutes.
2.0 Mediocre2021 Mar 16
Use a different company. My flight from Afghanistan had engine problems and we did emergency landing and forced. To spend night in Bulgaria. I called in as soon as plane landed to cancel or pushback one day but agent said no help. When I finally got to Car Rental in SDF they double charged me and the rates went up to a premium of 85 dollars a day. But thank God we didn’t crash and all of us military got home to the USA safe and next time I just will not book their Kayak
10.0 Excellent2019 Nov 03
Loved the car
10.0 Excellent2018 Sep 11
Extremely pleasant gentleman working at the rental counter Easy pick up/drop off Better car than I expected to getNothing to mention
8.8 Excellent2018 Jul 03
Great deal!I loved driving the Ford Taurus! It was very nice and reminded me of a luxury car with the cream leather interior. The checkout process was very easy and quick! The checkin was even faster! Plus the value was amazing through Kayak.They don't do a walkthrough with the car. My rental had a damaged console in the middle, stains on the carpet, and a burn mark. I didn't want to be held responsible so I took pictures.
10.0 Excellent2018 May 18
Great valueIt was great value for the money and the service was awesome.
4.8 Okay2017 Dec 07
Very slow pickup, clerk did not know how to use the computer system and had to ask someone. Drop off was a mess as their computer system was down so the clerk asked me to hang out and wait for a bit. I responded that I had a plane to catch and that they would have to figure it out on their own time, which seems correct.
9.2 Excellent2017 May 04
Value for the dollar.Liked the cost per day, compared to others.Got a Prius, used it for 6 days, used one tank of gas and the cost was just over $200.
Rated #5
Budget
7.2 Good (72 reviews)
1 location in Louisville Standiford Field Airport
Budget
Locations in Louisville Standiford Field Airport
600 Terminal Drive+1 502 366 3360
Monday09:00 - 23:00
Tuesday09:00 - 23:00
Wednesday09:00 - 23:00
Thursday09:00 - 23:00
Friday09:00 - 23:00
Saturday09:00 - 23:00
Sunday09:00 - 23:00
  • 7.4
  • 7.4
  • 7
  • 6.9
  • 7.3
Recent reviews
10.0 Excellent2022 May 14
Drop off and pick Up was easy
10.0 Excellent2022 Apr 28
Easy at a good rate
2.0 Mediocre2022 Apr 05
Did not honor reservation. Had to take most expensive Uber ever. Complete nonsense
2.0 Mediocre2022 Apr 04
They accepted our reservation online but did not honor the reservation when we got to the airport with our five kids to pick up the car. They turned us away. Like an episode of Seinfeld. Horrible customer service. Will never use them again with so much competition in that business.
2.0 Mediocre2022 Apr 04
Dropped off in Nashville, asked a question to the girl moving cars bc my car key didn’t have the plastic key chain on it. She literally did not even acknowledge my existence, very rude.
8.0 Excellent2022 Mar 17
Our vehicle smelled like smoke
6.0 Good2022 Feb 27
No help at pick up. Car had issues but there was no attendant at exit.
6.0 Good2022 Feb 23
Car interior wasn’t clean from previous user. Trash on the floor.
2.0 Mediocre2022 Feb 19
They didn’t have a car for me to rent even though I got a confirmation email. I had to take an Uber the whole trip.
8.0 Excellent2021 Dec 13
Good and speedy service at the airport on both ends of the trip.
Rated #6
Hertz
8.4 Excellent (15 reviews)
1 location in Louisville Standiford Field Airport
Hertz
Locations in Louisville Standiford Field Airport
600 Terminal Drive Ste 11+1 502 361 0183
Monday08:00 - 23:00
Tuesday08:00 - 23:00
Wednesday08:00 - 23:00
Thursday08:00 - 23:00
Friday08:00 - 23:00
Saturday08:00 - 23:00
Sunday08:00 - 23:00
  • 8.6
  • 8.5
  • 8.2
  • 8.4
  • 8.5
Recent reviews
5.2 Okay2017 Aug 08
Vechicle ran fine, had good amount of storage.Was told they didn't have a van like we requested and pre paid for. When we went to pick up the van. Had us all set to get a SUV upgrade for no extra charge, and then someone brought in a last minute van. Swithed us back to the van. It was not cleaned. The van also during the trip kept having maintenance warnings for the oil, and the tires...
8.0 Excellent2017 May 04
Process was quick and easyI was told I would get an email confirming final figures. It has been over 24 hours and I have not received the email
8.4 Excellent2017 May 02
There was an extra charge when I returned the car
10.0 Excellent2017 Apr 30
Great experienceLoved the GPS system and the radio.There was no CD player with the radio.
2.0 Mediocre2017 Apr 09
If you don't accept debit cards don't approve it a month before.I used a debit card to rent the car. If it was not an acceptable form of payment, why even approve it, deny it. You fail to notify people correctly. All 3 people at the Hertz counter were having the same problem. My credit card is kept at home and too far away to go back and retrieve. Your lady at the desk was rude from the start, but if I had to tell people they couldn't take the car when they paid a month ago I wouldn't be very happy either. The details should be taken care of before getting there. Oh and also, I am home from my trip nine days later and still do not have all of my money back, but you sure did take it all at once. I am not asking you to take debit cards, just not accept debit cards, so we avoid confusion.
8.8 Excellent2017 Mar 18
I had to exchange rentals when an oil light turned on, on the dashboard. The second car, a Kia Soul, was far better than the first (a Chevrolet Cruze) in terms of comfort. The people you have working at the Louisville, KY, airport are so friendly, efficient and they go the extra mile. I walk with a cane and cannot walk long distances, so the counter agent went to the trouble of bringing the car to the closest terminal door. And the value-for-money aspect couldn't have been better.I had to exchange rentals when an oil light turned on, on the dashboard. I consider that a failure by the staff to be aware of the next service point of the vehicle. With only about 300 miles to the next service point and I was planning to use the car for 12 days, they should have given me a different car. Also, the distance from your dropoff location to the terminal was too far for a guy with a cane to walk (at least 200 yards), but there seemed to be no way to call for a wheelchair or some other accommodation. In that sense, an "in terminal" location is actually a disadvantage. So maybe you can find a solution for that.
10.0 Excellent2017 Feb 26
Excellent ServiceI've rented from Hertz several times in the last 2 years. I've always had great customer service. They do strive to make sure the customer is satisfied and that goes a long way nowadays. I will not rent from anyone else.
Rated #7
National
7.8 Good (12 reviews)
1 location in Louisville Standiford Field Airport
National
Locations in Louisville Standiford Field Airport
600 Terminal Dr Ste 8+1 844 887 8409
Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
  • 7.4
  • 8.1
  • 7.8
  • 8.3
  • 7.3
Recent reviews
10.0 Excellent2022 Mar 20
It was a one way drop from Louisville to Chattanooga due to Delta canceling my flight. The rental process was easy and although I booked standard-I got a Jeep.
2.0 Mediocre2021 Nov 08
At pickup, they would not let us add drivers without every driver having their own credit card. We’ve rented from several rental car companies over the past 8 years and have never needed all 3 listed drivers to have their own credit card, only the primary renter has needed a major credit card. When we asked to use a debit card and a deposit to add drivers, we were told “that’s not how we do things here” in a rude tone. Because of that, we had to make a 14 hour trip (one way) with only one driver, out of 3 capable adults. When we picked up the van, it wasn’t cleaned well. There was sand and dirt in the carpet all throughout the second and third rows, the cup holders in the center console had something sticky in them, and there were candy wrappers in the third row. I didn’t notice the sticky substance or the candy wrappers until later that evening, when we were packing up to leave, so I cleaned it and went on. The oil had also not been changed in the car. I kept getting “change oil soon” notifications. We will not be renting from National again. I was not impressed with the lack of cleanliness, their lack of proper maintenance their vehicles, or the rental policy on adding drivers.
9.2 Excellent2020 Jul 06
Very clean, drove off in less than 2 minutes!!!!!
6.0 Good2020 Feb 11
Too expensive for a 2 hour travel rentalBe more competitive pricing
9.6 Excellent2018 Oct 18
Easiest and most convenient car rental experience I've ever hadQuick check in Walk straight to car No hassle departure from parking lot Easy, no hassle drop off Close to terminal Great customer service - polite, helpful and fastprice could have been a little lower
8.0 Excellent2017 Aug 06
Found a used water bottle under front seat and luggage tags in the trunk
2.0 Mediocre2016 May 27
I called National and cancelled the rental the same day as my search changed the rental dates and I did not notice until after I booked. I was still charged the additional insurance to my credit card and now fighting to have that refunded.
Rated #8
Avis
7.7 Good (11 reviews)
1 location in Louisville Standiford Field Airport
Avis
Locations in Louisville Standiford Field Airport
600 Terminal Drive+1 502 364 1901
Monday09:00 - 23:00
Tuesday09:00 - 23:00
Wednesday09:00 - 23:00
Thursday09:00 - 23:00
Friday09:00 - 23:00
Saturday09:00 - 23:00
Sunday09:00 - 23:00
  • 7
  • 7.8
  • 7.8
  • 7.8
  • 7.6
Recent reviews
4.0 Okay2022 Apr 12
car smelled like smoke/vape passat wasnt available so they put me in crappy mitsubishi at same price line at louisville airport was so long PDF invoice link that was emailed to me was broken avis is terrible
2.0 Mediocre2022 Apr 04
I was never able to get my rental. When I arrived at the airport, there was a line of people at least 30 long, and only one counter open. After 30 minutes, I noticed a hand written sign nearer to the counter that said “We will not be honoring same day rentals - Management”. Since I booked my rental that same morning, they refused to honor my reservation. I ended up having to use another resource outside of Kayak to secure a rental.
10.0 Excellent2019 May 07
Fair price. Helpful staff and they valued my time and got me on my way.Fresh baked cookies at the counter would have been great.
4.0 Okay2016 Jul 12
I waited four hours for a replacement in Newark. I ended up having to pay for a hotel because I got drowsy after waiting for four hours. I called Louisville to advise I was delayed and they still charged me for an extra day. Credit has not come through.
9.6 Excellent2015 Oct 21
Great car - the second one that is - first was dirhelpful desk staff and cars right there at the terminalfirst car was dirty and the one person in the parking lot was on a phone in a running car near us talking loud with a foul mouth. It would be better for Avis if he was cleaning the dirty car they first gave us
Rated #9
Enterprise
7 Good (14 reviews)
1 location in Louisville Standiford Field Airport
Enterprise
Locations in Louisville Standiford Field Airport
600 Terminal Dr Ste 18+1 833 635 0430
Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
  • 6.7
  • 7.2
  • 7.1
  • 7.2
  • 7
Recent reviews
2.0 Mediocre2017 Jun 28
Enterprise No Longer Accepts Debit Cards At Airports...DISLIKE!!!During my past experiences with Enterprise I have been able to use a debit card with appropriate identification which included paycheck stubs and utility bills at airports. It was during this experience with renting a car that I was not able to rent a car. I was told to go to another Enterprise location. Enterprise policies should be the same at all locations!!!
10.0 Excellent2017 Mar 10
Thanks Enterprise!Friendly service and was treated like a regular valued client
10.0 Excellent2017 Feb 18
tEveryone that I dealt with was extremely helpful. The customer service was excellent!!!
10.0 Excellent2017 Jan 09
The customer service from Alamo was superb. Overall loved the entire experience.Difficult to find where to pick up the car
9.2 Excellent2016 Dec 24
Easy peezyEnterprise in Cincinnati is super convenient dropoff next to a gas station
2.0 Mediocre2016 Dec 19
BadThey would not let me rent a car after I a call and I talk to them on the phone. I asked if I can rent a car with my dad credit card they say yes. I get there they I can not rent. After I explain everything to them on the phone before going and it no problemNothing I was very upset about it excuse my whole plan Securitas I had to make arrangements to get down there
8.0 Excellent2016 Oct 26
Car was dirty when we picked it up late Saturdy niGot a discount coupon for future rental for having to wash the car.
4.4 Okay2016 Aug 28
Pushy employee at airport pick upThe employee tried to sell me insurance from enterprise despite informing him that I have coverage . He became polite to rude when I told him I did not want insurance and pre pay fuel .
Easirent
1 location in Louisville Standiford Field Airport
Easirent
Locations in Louisville Standiford Field Airport
Standiford Field
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Recent reviews
Sunnycars
1 location in Louisville Standiford Field Airport
Sunnycars
Locations in Louisville Standiford Field Airport
600 Terminal Drive Ste 8
Recent reviews
566 travelers who rented a car in Louisville Standiford Field Airport gave the car agency they used an average rating of 7.7

Car rental locations at Louisville Standiford Field Airport

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Most popular car type

Intermediate

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FAQs about renting a car at Louisville Standiford Field Airport