Car rental at Melbourne Airport

Car rental at Melbourne Airport

Search hundreds of travel sites at once for car rental deals at Melbourne Airport (MLB)

Melbourne, FL, United States - Melbourne
27 May — 3 Jun
Same drop-off
Melbourne, FL, United States - Melbourne
Fri 27.05
Noon
Fri 03.06
Noon
Driver's age:

Search hundreds of travel sites at once for car rental deals at Melbourne Airport (MLB)

Melbourne Airport car rental reviews and directory

Rated #1
Budget
Best rated
7.6 Good (88 reviews)
1 location in Melbourne Airport
Budget
Locations in Melbourne Airport
  • 7.6
  • 7.8
  • 7.5
  • 7.8
  • 7.4
Recent reviews
10.0 Excellent2022 May 16
I would have liked to know more about vehicle insurance cover and cost prior to pick up.
4.0 Okay2022 Feb 21
Car smelled of smoke, had holes in seats, exterior was dirty
8.0 Excellent2022 Jan 08
Overall very good, but pricey because of Covid and supply chain issues.
10.0 Excellent2021 Nov 14
I loved Lenny at the Melbourne Airport Budget location! He was super sweet , friendly, very inviting and a welcoming demeanor. The day before I was met with a woman at the front desk that was not that friendly, that I was on November 11th. But I November 12th, i decided to give budget one more try and Lenny exceeded my expectations. Thank you Lenny !! For making my trip a pleasant one!
3.9 Mediocre2021 Sep 13
The main woman at the counter during pickup was slow and not very courteous. The other woman must have been a new hire because she did nothing to alleviate the the problem. Customer service is lacking at that location. Woman seemed annoyed about having to help a customer. It took way too long to pick up a vehicle that has already been reserved on your site. She seemed to have none of the details of the reservation. Thumbs down.
10.0 Excellent2021 Aug 16
N/A
1.9 Horrible2021 Jul 18
When I got to the counter with my confirmation the attendant said he had no cars. I missed my flight . That was very stressful.
2.0 Mediocre2021 Jun 18
Nop staff was unprofessionalTrain your staff for better customer service
2.0 Mediocre2021 Apr 22
Went to pick up van for group trip. They did not have one, said they couldn’t get one...sorry. This van was rented weeks before for a Senior Trip. Budget did not notify me or try to communicate about not having availability. The lack of help or concern was most unprofessional . We have rented these vans for years and have never had a problem. (Not from budget).
2.0 Mediocre2021 Jan 19
Staff was not friendly. Would not take a debit card and would not work with me on a solution.Clearly note no debit cards during reservation process.
Rated #2
Thrifty
6.6 Good (42 reviews)
1 location in Melbourne Airport
Thrifty
Locations in Melbourne Airport
  • 7
  • 6.7
  • 6.3
  • 6.4
  • 6.5
Recent reviews
4.0 Okay2021 Jul 03
The rental application process with Kayak was easy and clear.They didn’t Have a car in the class I had rented. It was smaller a significantly more uncomfortable and unsafe.
2.0 Mediocre2019 Aug 20
According to my reservation it included unlimited miles. Upon arrival I was told I had a 150 mile limit and roughly $0.50 per mile. Wasted my time and didn’t get to my destination.
10.0 Excellent2019 Jun 30
Everything went great!Keep-up the good work
5.2 Okay2018 Sep 04
Long wait to get car/keys. Overcharged and charged for services not used or agreed to.
8.0 Excellent2018 Jul 30
Slightly higher charge than agreed due to taxws
9.6 Excellent2018 Jul 26
The lady was very accommodating when we had an issue with the first car we had ( low tire pressure) was very easy to work with !
4.0 Okay2018 Jul 23
Line too longI canceled my Thrifty reservation (made 6 months prior) as I was staring at a line of 6 people ahead of me, in a mostly empty airport. The man working the counter at the Melbourne International Airport appeared to be extremely slow, and the line didn't move in the 10 minutes I stood there. I decided to quickly access carrentals.com, and found a car at an adjacent agency that had no line. They actually upgraded me from a Ford Focus to an Infinity Q-50. Long story short, the line took way too long. After getting off a plane with a toddler, I'm not waiting 20 minutes or more to pick up a reserved car. C'mon.
2.0 Mediocre2018 Jul 11
I was 90 minutes late to pick up and they gave my car to someone else. They never tried to contact me to see if I was still coming. So I was forced to go counter to counter trying to find another company with a car I could rent. So it cost me more money in the long run.
5.2 Okay2018 Jul 10
Great customer service during check in /outThe first car was a Nissan Altima, it had over 27,000 miles on it. The car was filthy and been wrecked on the back passenger side. The windows were filthy and the dash was coming apart. I have never in my life rented a car that had over 12,000 miles on it, it almost felt like they gave us the bottom of the barrel car because we got a good deal online. We took the car back on the second day and was given a Chevy Impala that had 18,000 miles on it, the cars they had all seemed to be worn out and to be the cheapest model car you could buy. After looking around the rental car lot at the airport Thrifty / Dollar seemed to have the worst looking cars. We are looking to book another car the last weekend of July and will not use Thrifty.
6.8 Good2018 Apr 30
Bogus charges:bcgroup Details I am writing to refute the cleaning charge of $75.00 on the following rental car contract #Y28022584. I spoke with the local agent and she says management stated that the car smelled of smoke. Neither my husband or I have every smoked. This is ludicrous! We hardly drove the car. No one was there when we returned the car Saturday April 28th and no one was at the counter. If we thought the car smelled like smoke when we picked it up we would of asked for a different car. This is a complete fraudulent charge. I insist a credit of $75 is issued as soon as possible. Kayak is asking me to comment about my car rental experience and I am going to make them aware of this fraudulent activity! I also going to make Hotwire and Thrifty Customer Service aware.
Rated #3
Alamo
9.6 Excellent (5 reviews)
1 location in Melbourne Airport
Alamo
Locations in Melbourne Airport
  • 10
  • 10
  • 9.6
  • 9.2
  • 9.6
Recent reviews
10.0 Excellent2017 Feb 22
Great Help at The CounterThe customer service was great. A very pleasant helpful staff.
10.0 Excellent2016 Dec 31
Amazing suv, would rent again! Professional staff on both ends. The experience was incredible.No negative comments at all.
10.0 Excellent2016 Dec 28
Pleasant experienceThe car was a 2017 Camry . It was a great driving car. Service was speedy and efficient . I would definitely recommend them.
Rated #4
Hertz
9.3 Excellent (7 reviews)
1 location in Melbourne Airport
Hertz
Locations in Melbourne Airport
  • 9.1
  • 9.1
  • 9.1
  • 9.7
  • 9.4
Recent reviews
9.2 Excellent2017 May 11
Easy to pick up and drop off with polite personnel.No warnings about the frequent unexpected and unannounced tolls we would encounter. No cruise control. Cheaply made car interior, but for the price it was fine.
10.0 Excellent2017 May 02
Great serviceI needed to change my pick up time since my flight was delayed and it was very easy to reschedule and costumer service was amazing!
8.0 Excellent2017 Feb 19
I didn't like that I had to purchase window wash, as it was totally empty.
Rated #5
Enterprise
8 Excellent (1 review)
1 location in Melbourne Airport
Enterprise
Locations in Melbourne Airport
  • 8
  • 8
  • 8
  • 8
  • 8
Recent reviews
Rated #6
Avis
7.5 Good (23 reviews)
1 location in Melbourne Airport
Avis
Locations in Melbourne Airport
  • 7.7
  • 7.7
  • 7.6
  • 7.4
  • 7.3
Recent reviews
10.0 Excellent2022 Mar 31
Personnel extremely helpful.
2.0 Mediocre2022 Feb 24
Was able to book the car but got to the counter and there were 0 cars available.
10.0 Excellent2021 Aug 24
The lady at the rental counter was excellent and was great. Employees like her need to be recognized. As I walked away I said wow to myself, what a great job she did
10.0 Excellent2021 Mar 26
Staff called to make sure that I was still arriving late, then stayed until I arrived (probably an hour after he was scheduled to leave).Nothing
8.0 Excellent2019 Dec 05
Friendly staff member—Frederick
5.2 Okay2019 Jan 08
Nice location but could use more parkingNo choice in cars and agent seemed as if I were a bother to him. I'll just stick with Alamo/National in the future.
2.0 Mediocre2018 May 30
We set up a rental car before ever leaving on our trip. When we arrived there was 22 people in line and one person working. We got tired of waiting canceled car and walked right up to Hertz and rented a car no wait. They had three people working and no line. Avis was a BIG FAIL in my book.
6.0 Good2017 Dec 22
Car and service was good BUT....car was clean.First the car was not the one I reserved. Second, The eToll was hidden and activated to trick you into not realizing that you are going to get charged 3.95 for toll and everyday that you have the car. WHY it was hidden behind the mirror and turned is beyond fair customer service. They put a note on the seat but in Florida we use Sunpass -not eToll, so it didn't dawn on me they were one and the same. By the time you got to the toll plaza to pay you were charged, I wanted to pay cash but it was too late "they said" So the right thing to do is call it what it is (Sunpass), tell us where it is (hidden behind the review mirror and have it off.
8.0 Excellent2016 Dec 28
Simple dropoff at small airportDropoff was quick and simpleAt this airport you self park the car, then have to walk inside to the counter - a minor inconvenience.
Rated #7
Dollar
6.5 Good (18 reviews)
1 location in Melbourne Airport
Dollar
Locations in Melbourne Airport
  • 6.5
  • 6.6
  • 6.4
  • 6.5
  • 6.3
Recent reviews
7.6 Good2020 Oct 18
The check-in was smooth and quick. Had no hassles about supplemental insurance. Be sure to use your credit card for the rental. Mine has secondary car rental insurance. Mostly pleased with the Nissan Altima. Had two small dents that were noted but there were other scratches and one dent that was not highlighted. We took pictures of the scratches and the dent. Drop-off was quick and easy.No obvious complaints. Price was more than I wanted to pay but competitive with other rental companies. Had a few extra expenses that blindsided me but cannot do anything about that. Final price was higher than expected by about fifty dollars.
4.4 Okay2020 Jul 20
The staff was friendly and worked with what they had, as it was not their fault personally.No one answers the phone - I tried calling multiple times for it to go to a voicemail. When I arrived initially to pick up my rental car I was informed there was only one vehicle available and it was a massive SUV (I called the day before the rental to confirm a smaller vehicle would be available and was told yes and I was all good to go). The woman then informed me there was multiple additional charges being added to the rental agreement. I also had an issue with the vehicle during my rental period and could not get a hold of anyone at the rental company, so I went to the location and saw the employees are just sitting there IGNORING the phone ringing on purpose.
10.0 Excellent2020 Jan 06
April was great and able to answer my questions about possible extending my rental. She even gave me her direct line if I needed to call.The airport (MLB, Melbourne, Florida) doesn't have the best layout regarding where the rental cars are. Not Dollars fault though!
8.0 Excellent2020 Jan 02
Took only a few minutes to check out and get the car on Christmas Day.Auto maintenance. Car had a loud squeak when going over bumps and a loud rumbling at high speeds. it drove well, but needed maintenance.
10.0 Excellent2019 Feb 25
Everything was good, but this survey didn't allow me to enter my opinion
4.4 Okay2018 Feb 24
My confirmation quoted a price... at my destination I was told that the confirmation was only an estimate! REALLY??
2.0 Mediocre2017 May 23
No unlimited milesBooked on kayak a mini van with unlimited miles. Arrived at counter and van not available but given a equivalent SUV. Then told that this location does not give unlimited mileage, apparently there is some fine print that says not all locations honor unlimited mileage, but you won't know until you get there to pick up. This is an important feature of any car rental deal and should be definitively disclosed not part of a bait and switch tactic.
2.0 Mediocre2017 Apr 17
No one was at the counter - other agents speculated that she went homeNothingWe were stranded. Agent was not available to rent car. Our flight was due in at 11:30 PM, I arrived to desk about 11:45. Other agencies were busy but dollar was vacant.
2.0 Mediocre2016 Feb 15
Dollar rental is a scam and should not be allow onDollar rental is a scam and should not be allow on your site. The contract was for unlimited miles as it said on your site. When we got there to rent the truck they gave us a add on stating that we were limited to 125 miles per day.. They refused to honor the contract. I ended up having to go elsewhere to rent a vehicle and payed more.. Who is going to reimburse me for breech of contract??
9.6 Excellent2016 Jan 21
The people who work there are terrific. Pleasant and efficient. Although it's not on the airport grounds, it's so close that a phone call to them means you'll be in their van within 10 minutes.There was a residual smell of cigarette smoke (though it's prohibited by their conditions statement). It was only apparent after the car had been shut for a number of hours, and dissipated easily by driving with the windows open for a short while.
Carl's
1 location in Melbourne Airport
Carl's
Locations in Melbourne Airport
Recent reviews
keddy by Europcar
1 location in Melbourne Airport
keddy by Europcar
Locations in Melbourne Airport
Recent reviews
National
1 location in Melbourne Airport
National
Locations in Melbourne Airport
Recent reviews
Sunnycars
1 location in Melbourne Airport
Sunnycars
Locations in Melbourne Airport
Recent reviews
184 travelers who rented a car in Melbourne Airport gave the car agency they used an average rating of 7.4

Car rental locations at Melbourne Airport

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Mini

Top tips for renting a car at Melbourne Airport

  • Book your rental car at Melbourne Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Melbourne Airport