Car rental at New Orleans Louis Armstrong Airport
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New Orleans, LA, United States - Louis Armstrong
27 May — 3 Jun
Same drop-off
New Orleans, LA, United States - Louis Armstrong
Fri 27.05
Noon
Fri 03.06
Noon
Driver's age:
Search hundreds of travel sites at once for car rental deals at New Orleans Louis Armstrong Airport (MSY)
Cheap car rentals in New Orleans Louis Armstrong Airport
| Economy | ₪369/day |
| Compact | ₪367/day |
| Intermediate | ₪396/day |
| Standard | ₪223/day |
| Full-size | ₪223/day |
| Minivan | ₪718/day |
| Full-size SUV | ₪464/day |
| Premium | ₪421/day |
| Luxury | ₪258/day |
| Pickup truck | ₪454/day |
| Intermediate SUV | ₪279/day |
| Standard SUV | ₪422/day |
New Orleans Louis Armstrong Airport car rental reviews and directory
Alamo![Alamo]()
Best rated
8.6 Excellent (311 reviews)
1 location in New Orleans Louis Armstrong Airport
Alamo
Locations in New Orleans Louis Armstrong Airport
600 Rental Blvd+1 833 789 0984
| Monday | 07:00 - 23:59 |
|---|---|
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
- 8.8
- 8.8
- 8.6
- 8.5
- 8.4
2.0 Mediocre2021 Nov 22
Unable to get ahold of alamo or priceline after flight was delayed. Ended up sleeping in the car rental lobby because we missed them by 15 minutes and went with another company that opened earlier the next morning.
1.9 Horrible2021 Aug 16
Awful experience start to finish … would never rent from Alamo again.
10.0 Excellent2021 Jul 04
What more can I say? Service was great! I love renting from Alamo.
6.0 Good2021 Jul 01
Car was not ready. Had to wait 30 minutes
10.0 Excellent2021 Jun 12
I loved that they upgraded me to an A5. Drop off very easy.Nothing
5.6 Okay2020 Oct 29
Car wreaked of cigarettes and cheap cologne. Gave me a headache.
10.0 Excellent2020 Sep 18
Everything. Was perfectI was initially charged the wrong price
6.8 Good2020 Aug 19
There was an extremely subtle dent in the door that could have been there when i picked up the vehicle. You could only see it by looking at it from a slight angle, into light reflecting off of the vehicle surface. It was documented as new damage.
6.8 Good2020 Jul 21
Great car. Easy drop offAlamo did not give me a car, Enterprise did. 1 hour wait to get a car.
10.0 Excellent2020 Jul 13
Good value, great vehicle, no lines, no hasslesNada!
Budget![Budget]()
7.6 Good (141 reviews)
1 location in New Orleans Louis Armstrong Airport
Budget
Locations in New Orleans Louis Armstrong Airport
600 Rental Boulevard+1 504 467 1296
| Monday | 04:00 - 23:59 |
|---|---|
| Tuesday | 04:00 - 23:59 |
| Wednesday | 04:00 - 23:59 |
| Thursday | 04:00 - 23:59 |
| Friday | 04:00 - 23:59 |
| Saturday | 04:00 - 23:59 |
| Sunday | 04:00 - 23:59 |
- 8
- 8
- 7.6
- 7.6
- 7.3
2.0 Mediocre2022 Apr 18
Awful registration/pickup experience. Took waayyyy to long to get my vehicle.
2.0 Mediocre2022 Mar 21
Very slow at pickup. Took forever to get to the counter. There were lots of people on line who didn't have luggage whom I took to be locals getting a car for the weekend. All the other rental agencies had minimal lines. I then waited a long time in the garage to get the car. At some point I asked one of the desk employees in the garage why I had to wait so long and he told me the car was being cleaned. I went back outside and no one seemed to be doing any cleaning and continued to wait. Finally, another desk employee happened to wander out and notice me. She asked me what car number I had been assigned and then proceeded to grab one off the lot and give it to me (with an apology). I'm not sure why they had several people behind the window in the garage, but no one outside making sure everyone was being taken care of. I had an important event to attend and missed most of it (also because of a delayed flight). Dropoff was quick and easy.
6.0 Good2022 Mar 21
Line to get the car was ridiculous- need faster way.
8.0 Excellent2022 Feb 23
The line was super long. It took about 90 minutes before I actually had the car. I was only there for a day so that ate into a lot of my schedule.
8.0 Excellent2022 Feb 08
the bus to the rental facility was tedious but over all the car was great
6.0 Good2022 Feb 05
Check out took about an hour. Staff didn’t seem knowledgeable on using the system.
6.0 Good2022 Feb 02
The car get stole. We try to call again and again to explain and stop the procedure, still have no news.
4.0 Okay2022 Feb 01
I have rented a car many times at the airport. The lady at the counter was very nice and gave us recommendations on places to eat, etc. A few things that were different this time. They automatically added $200 deposit charged to my credit card, even though I had a regular reservation that I made with the same CC. This has never happened the many times that I rented before, but honestly not a big deal. Also, the car had many things damaged and had a smoke smell. Before coming out of the parking lot, I went over all the dents and scratches and smoke smell in the car and she said she documented everything, but would not give anything back to me in writing. She said everything is done electronically now. Usually it is fine, but this car was pretty banged up and I was worrying the whole time I was driving it that they can could put the damage on me at the end, since I have nothing in writing to prove that it was present at the start. I did take pictures on my own, but again unnecessary stress. Previously they would make comments and write it on your contract paperwork. Also, when I returned the car, the lady said it is all checked in and I'm ready to leave and that they don't give a paper receipt and that I will get an e-mail shortly. I got on a plane and when I landed, I still did not have an e-mail. I had to call the counter multiple times and no one picked up. I called the main number and after a long wait, customer service said that they see that the car is returned and that he will send an e-mail receipt, but it can take a number of hours to receive. Although, everything seems to have worked out as of now, this rental had multiple parts that lead to unnecessary stress and multiple phone calls and follow ups. I would probably rent from a different company than Budget next time.
10.0 Excellent2022 Jan 22
Difficult at the airport to find where car pickup location was when so much of the parking garage (and the signs outside) seemed dedicated to car returns.
10.0 Excellent2022 Jan 20
Overall a great experience
Thrifty![Thrifty]()
7.3 Good (168 reviews)
1 location in New Orleans Louis Armstrong Airport
Thrifty
Locations in New Orleans Louis Armstrong Airport
600 Rental Blvd+1 877 283 0898
| Monday | 06:00 - 23:59 |
|---|---|
| Tuesday | 06:00 - 23:59 |
| Wednesday | 06:00 - 23:59 |
| Thursday | 06:00 - 23:59 |
| Friday | 06:00 - 23:59 |
| Saturday | 06:00 - 23:59 |
| Sunday | 06:00 - 23:59 |
- 8
- 7.7
- 7.1
- 6.9
- 7
4.0 Okay2022 May 17
We waiting 1.5 hours to check in, we arrived 10 minutes before our 12:00 check-in and got into the car close to 2:00. Only 1 person working. Was very frustrating and a terrible look. Next time, I would rather pay an extra $20-$50 and go with Enterprise, or another rental company that provides better customer service.
2.0 Mediocre2022 Apr 23
Car was booked from 10.00am but only available by 11.15am. Focus-class was booked but got a car that had extremely poor mileage of less than 25mpg.
2.0 Mediocre2022 Apr 05
I didn’t like anything. I showed up at 6 am when the internet said they opened. The worker arrived at 8 am. I had reserved a car online, yet was told they weren’t allowing same day, one way rentals, which was not communicated on the website. I neither had a good experience, nor left there with a car that was clearly on the lot. I could accept the non same day rental policy. It’s hard to wait in line for two hours because they didn’t open on time, to only not receive an automobile. I lost $22 to Kayak for the pleasure of having this horrendous experience.
2.0 Mediocre2022 Feb 19
We booked a rental online and received a confirmation, only to be told that they weren’t accepting one way bookings. The clerk played on her phone the entire time, talking to her mom.
2.0 Mediocre2022 Feb 13
2 hour wait in line, and then told no full-size car would be available for 30 minutes. Offered a luxury car for an additional charge of $40 per day. Complained that it should be same price because I had a confirmed reservation, but Thrifty would not budge. Took the upcharge (people behind me in 2-hour line) and left. Car was not quite big enough. Bad idea to prepay through Priceline…only Thrifty/Dollar had a line that day at MSY airport.
2.0 Mediocre2022 Jan 22
We waited like 45 min in line and they told us it would be 45 min-1hr to wait more for the vehicle.. so we went down the line to another rental car agency and got a car.. would not recommend
4.0 Okay2021 Nov 07
Not enough cars! I had to wait several hours to finally get one. Your counter clerks at MSY were very pleasant in spite of there being many very upset customers. You need to pay these people more. They should not have to be putting up with bad customer behavior simply because you don’t have an adequate inventory.
2.0 Mediocre2021 Oct 18
I was able to reserve a car online for pickup on the same day, but when I arrived at the airport rental counter, I was told that they don't except same-day rentals. I should not have been able to confirm a reservation if it was not going to be possible for me to actually get a car.
1.9 Horrible2021 Oct 14
They did not have a car for me when I arrived and did not comment on when I could get a car. I canceled the reservation.
1.9 Horrible2021 Sep 03
Car location was closed and rental car was not available even though I made a reservation. A major oversight on the part of Priceline and car rental company.
Hertz![Hertz]()
7.2 Good (110 reviews)
1 location in New Orleans Louis Armstrong Airport
Hertz
Locations in New Orleans Louis Armstrong Airport
600 Rental Blvd+1 504 468 3675
| Monday | 06:00 - 23:59 |
|---|---|
| Tuesday | 06:00 - 23:59 |
| Wednesday | 06:00 - 23:59 |
| Thursday | 06:00 - 23:59 |
| Friday | 06:00 - 23:59 |
| Saturday | 06:00 - 23:59 |
| Sunday | 06:00 - 23:59 |
- 7.7
- 7.6
- 7.2
- 7.1
- 7
2.0 Mediocre2022 May 18
The prices reflected on kayak were 1/3 of what i was charged by hertz
10.0 Excellent2022 Apr 11
Pickup was surprisingly fast and smooth. No complaints.
10.0 Excellent2022 Apr 10
Very easy pick up, return and shuttle back to the airport. No complaints.
2.0 Mediocre2022 Apr 05
Hertz did not honor our rental car reservation and the employee sharing this news could not have been ruder. Would actually never even consider Hertz for a car rental again.
2.0 Mediocre2022 Mar 28
What did I like - NOTHING THIS is the most awful service ever- I reserved the car 2 MONTHS ago and when we arrived, they simply said - WE DONT have a car for you.... really? I would like to contact the corporate and find out how this can happen. All the counters at the car rental pickup at the New Orleans airport were full of people standing in line to claim their cars - ant HERZ people standing behind the counter simply said they dont have a car - this is unheard of... i would like to talk someone at the HERZ and Demand an explanation about this.!!!
2.0 Mediocre2022 Mar 26
The staff were great—friendly and helpful. Hertz no longer accepts calls at its locations, so if you need immediate help, you’re trapped in a hellish operator menu that solves nothing and charges you 5% of your rental fee to speak to a human. They’ll push the app on you but the app can’t resolve everything. Hertz’s attempt to automate everything in the name of cost cutting has put undue stress on their employees, who were all extremely patient and kind as we resolved the issues that came up with my rental. I hope they pay them well and reinstate actual phone lines to local offices. I will not rent with Hertz again.
2.0 Mediocre2022 Feb 08
The Hertz website and calling information was awful when I was trying to change my drop-off location. The one closest to my house wasn't initially listed. When I finally called in I was charged $24 to drop it off less than 15 miles from the original location. Then, I filled up the car and drove it 11 miles to drop-off. On a 1/3 of a gallon according to the car's 37 mpg rating and sensors. The gage showed closer to 7/8 so they charged me for 1.75 gallons at the $10 rate = $17.00, based on a few tics on the gage. That's what 5 gallons cost! It is BS, so scammy for Hertz to do this. Only positive was the folks at the drop off were otherwise friendly, and gave me a ride to the office 2 miles away.
2.0 Mediocre2022 Jan 02
Honestly it was the shittiest car we’ve had. Tires leaking air. Oil needed changing. Dirty. Terrible experience.
2.0 Mediocre2021 Nov 13
I was charged for fuel that I did not use. Fuel charges were not explained to me. This was a deceptive upcharge.
2.0 Mediocre2021 Nov 13
Service terrible. Sent me to a car spot with no car at airport. Service agent hung up on me when questioned where car was. When dropping off no one to give car to and no directions to leave car. Never again
Dollar![Dollar]()
6.9 Good (259 reviews)
1 location in New Orleans Louis Armstrong Airport
Dollar
Locations in New Orleans Louis Armstrong Airport
600 Rental Blvd+1 866 434 2226
| Monday | 06:00 - 23:59 |
|---|---|
| Tuesday | 06:00 - 23:59 |
| Wednesday | 06:00 - 23:59 |
| Thursday | 06:00 - 23:59 |
| Friday | 06:00 - 23:59 |
| Saturday | 06:00 - 23:59 |
| Sunday | 06:00 - 23:59 |
- 7.5
- 7.3
- 6.7
- 6.7
- 6.9
2.0 Mediocre2022 Apr 29
Line was so long. Waited 2 hours in line. Only had 2 workers at counter and each took separate breaks while there were 30 customers in line. Car rental RETURN staff was very helpful
8.0 Excellent2022 Apr 23
Awesome experience thank you Kayak and Dollar!
2.0 Mediocre2022 Apr 09
The reservation was not honoured when we arrived.
2.0 Mediocre2022 Mar 01
Why tell a car rental company what time you were picking up the car if they till everyone who arrives to sit down and the cars will be ready in 40 minutes? Other than being less expensive, nothing redeeming about this experience. I’d rather pay a premium for Avis or Hertz.
2.0 Mediocre2022 Feb 25
No cars, said it would be at least hour and half, and multiple people ahead of us already.?.?. Thus, we had to pay the walk-up rate at another agency, about double our original quote. We won’t Use them, or Priceline ever again, obviously, and Not likely to even use Kayak…..
2.0 Mediocre2022 Feb 23
We waited 2.5 hours to recieve are rental car along with many others with reservations very inconvenient we missed appointments due to it and lost more money then rental cost us
2.0 Mediocre2022 Feb 16
Huge line when we arrived at MSY/New Orleans. In addition, there were many customers who had already been waited on but were waiting for cars. We ended up going to another company and probably had to pay a lot more, but at least a vehicle was available. They shouldn't book for more cars than they have.
8.0 Excellent2022 Feb 08
This has to be the worse pickup and drop off I've ever seen- you need to allow yourself at least another extra hour to drop off a rental car- totally unacceptable as far as I'm concerned, NEVER AGAIN !!!!!!!
2.0 Mediocre2022 Feb 06
We had to wait in line 1.5 hours for our car, they had several employees working and only 1-2 checking people in at a time.
2.0 Mediocre2022 Jan 03
Most unprofessional representative I have EVER experienced.
Enterprise![Enterprise]()
8.1 Excellent (58 reviews)
1 location in New Orleans Louis Armstrong Airport
Enterprise
Locations in New Orleans Louis Armstrong Airport
600 Rental Blvd.+1 833 789 0983
| Monday | 07:00 - 23:59 |
|---|---|
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
- 8.5
- 8.5
- 8.2
- 7.9
- 7.7
1.9 Horrible2021 Oct 12
A $400.00 deposit, for a 2 day rental of $276.00 extremely excesive and should be noted in all parts of every contract, not when make it to the airport
4.0 Okay2021 Jan 06
Found old groceries in the van... which is not the vehicle we rented. Stood with my family for 45 minutes waiting for them to find something and they brought out a van and said this or wait. Not sure how it was cleaned when there was a bag of food under the seat. Oh well. Won’t do it again.
6.0 Good2021 Jan 05
The staff at New Orleans was extremely helpful and made the process of picking up the vehicle very easy.The vehicle was a new large suv that did not have any of the current safety systems and it did not have the XM radio turned on? For that rental price I would have thought that they would have included those items? Maybe next time?
4.0 Okay2020 Dec 02
Went to confirmed pickup location...location was closed and no notification at site. Went to another location and was so poorly organized with pickup and return.Web site should have said original pickup location had been closed.
6.0 Good2020 Aug 09
The staff was apologetic and friendly. They also said we did not have to refill the gas due to having to wait so longWe had to wait an hour and a half in a parking garage for our rental car
5.6 Okay2020 Jun 18
Free upgrade and clean carPickup location was chaotic. Difficult to find and line of 20 people with only two workers.
10.0 Excellent2020 Jun 05
Staff was professional.Had to wait ~ 20 minutes for the car. Don't know if I hit a rough patch of renters all at once.
9.2 Excellent2020 Feb 16
Pick up and drop off were easy.I got an economy car and it was definitely economy. There were stains on the fabric seats and I couldn't figure out how to hook up my phone to the bluetooth. It might have been an extra cost. But the car rental was inexpensive and it was easy-in and easy-out. This is probably more of a problem for the airport, but I had a friend drop me off and we drove into the parking garage. There is not good signage about visitor parking.
10.0 Excellent2019 Jul 02
Quickest check in we've ever had for a rental, and staff members were super helpful.
10.0 Excellent2019 Jun 16
Everything went as expected. What more could you ask for?Nothing comes to mind.
Avis![Avis]()
7.8 Good (36 reviews)
1 location in New Orleans Louis Armstrong Airport
Avis
Locations in New Orleans Louis Armstrong Airport
600 Rental Boulevard+1 504 464 9511
| Monday | 04:00 - 23:59 |
|---|---|
| Tuesday | 04:00 - 23:59 |
| Wednesday | 04:00 - 23:59 |
| Thursday | 04:00 - 23:59 |
| Friday | 04:00 - 23:59 |
| Saturday | 04:00 - 23:59 |
| Sunday | 04:00 - 23:59 |
- 7.5
- 7.9
- 7.8
- 7.9
- 7.4
8.0 Excellent2022 Mar 13
The car was very dirty on the outside when we got it
8.0 Excellent2022 Feb 21
Customer service was great. Vehicle smelled of marijuana.
10.0 Excellent2021 Nov 01
Car could have been cleaner
3.9 Mediocre2021 Jun 25
The car would not start the very last day. I called avis and was put on an endless hold. The car eventually started and I immediately returned the car. Opon returning, the associate said the computer was down and to just leave the keys with her. I wish the car was as nice as the associate. The car has 37k miles on it and should be taken out of service. This was the worst car I ever rented from Avis.
8.0 Excellent2021 May 29
Drop off super easy. Very nice car.Vehicle had not been cleaned when I picked it up. Something sticky had been spilled, like a soda, and it was on the passenger door and on parts of the dash, such as the radio and air controls. It was also dirty on the outside.
7.6 Good2019 Mar 10
The drop-off was super easy and the car was clean.A little pricey.
10.0 Excellent2019 Feb 05
The car was the perfect size for my journey and belongings. Very fast and clear pick up and drop off process.
9.6 Excellent2019 Jan 20
Pickup and dropoff were simple. Car was ready when I arrived.The car seemed more like an economy vehicle than a midsize vehicle.
2.0 Mediocre2018 Dec 30
the car they gave me would not start. had to cancel tripthe car I finally got was goodthe fact first car wouldn't start, it took six hours to get me into a different car, I had to cancel travel for that day (a day I specifically wanted to travel), they did not want to give me any credit for the fiasco. They finally offered to credit the car but the charge remains on my credit card. Very very poor service
2.0 Mediocre2018 Apr 04
Terrible slow at MSY pick upArrived at MSY around midnight on Easter Saturday night. I was eighth in line at the Avis counter. One indifferent clerk was working the line. Three people were processed in about 30 minutes. At that point I bailed and rented from Hertz instead. Cost me more than the deal I had at Avis, but I didn’t care. If Avis doesn’t care about processing customers promptly then they don’t get my business.
Payless![Payless]()
7 Good (73 reviews)
1 location in New Orleans Louis Armstrong Airport
Payless
Locations in New Orleans Louis Armstrong Airport
600 Rental Blvd+1 504 472 0138
| Monday | 09:00 - 17:00 |
|---|---|
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
- 7.1
- 7.2
- 7
- 6.8
- 7.1
2.0 Mediocre2021 Jun 01
NothingThe line at the airport was 20 customers long. The other car rentals had no lines. We waited for a while but we were going to miss the event we were in town for so we had to go to another rental agency. There had been no movement in the Payless rental line.
10.0 Excellent2021 Apr 05
Extremely!Nothing.
2.0 Mediocre2021 Mar 15
Absolutely nothing!Everything! The customer service in person at the counter and trying to call in was terrible! They didn’t have the type of vehicle we reserved or anything similar and was assured we could swap it out at our destination city which was a lie since the only branch was in New Orleans, two hours away from where we were at. I would NEVER use this service again after being hung up on for two hours when trying to correct the issue.
6.0 Good2020 Dec 04
Engine no start on #1 #2 low tires pressure
9.6 Excellent2020 Oct 10
The desk agent was friendly and accommodatingEverything was smooth
10.0 Excellent2020 Oct 10
The service agent at Kenner was friendly and accommodating
7.6 Good2020 Aug 11
Staff was friendly and helpfulSignage was unclear so we had a hard time finding where to find pickup counter. Car also smelled strongly of cigarette smoke when we picked up. We had to drive with windows down most of first day because of the smell, while the temperatures were in the 90s.
10.0 Excellent2019 Oct 31
Friendly staff, car in good conditionI don’t love it when there is a deodorizing scent in a car but that is honestly my only complaint. Other than that it was a great experience
2.0 Mediocre2019 Mar 16
I was unable to rent the car, was able to use my debit card to reserve the car bit whwn I was DROPPED off there I was unable to get the car because they onky take credit cards, would have been nice to know.... had to pay for an uber twice and lost a good part of my day...
7.6 Good2019 Feb 12
The renting agent was less than friendly upon arrival. We asked a few questions about possible tolls and other things we might want to know. After receiving a few negative responses we went about our day. Will likely rent with a different company next time but this was a cheap alternative.
National![National]()
7.7 Good (11 reviews)
1 location in New Orleans Louis Armstrong Airport
National
Locations in New Orleans Louis Armstrong Airport
600 Rental Blvd+1 833 789 0985
| Monday | 00:00 - 23:59 |
|---|---|
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
- 7.6
- 8.1
- 7.6
- 7
- 7.6
4.0 Okay2021 Jul 02
It was ok.. the only one at the counter was swamped with a line waiting. She did give us a discount because the car was dirty when we picked it up.Having more workers at the counters would have helped..
9.6 Excellent2017 Jun 06
Renting minivan from National through Kayak was economical and easy.Desk attendant was knowledgeable and courteous. Transaction and cost was what I was expecting.No one was in the parking lot to show us which cars to select from.
6.4 Good2016 Apr 26
Too expensiveCar was ok.Price was higher than quoted
GREEN MOTION ![GREEN MOTION]()
7.2 Good (5 reviews)
1 location in New Orleans Louis Armstrong Airport
GREEN MOTION
Locations in New Orleans Louis Armstrong Airport
1701 Airline Dr+1 504 287 4090
| Monday | 08:00 - 19:00 |
|---|---|
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
| Sunday |
- 7.6
- 8
- 7.2
- 6.8
- 7.6
10.0 Excellent2022 May 03
These folks were the most helpful customer focused people I’ve come across in years. Smaller company with huge heart and great service.
2.0 Mediocre2021 Oct 27
Was unable to pick up car due to late flight arrival althoughI was told in advance that it would not be a problem. I had to make other transportation plans, including a $70 Uber ride. Was still charged for car and I never had the chance to pick it up.
10.0 Excellent2021 May 09
Teka was very friendly and helpful. This car rental company is off-site from the rental center to provide lower rates, so the facilities are sparse. The car was great and clean and it was an excellent experience.We had difficulty reaching the main number but were finally picked-up at the bus stop at the car rental center. The vehicle was great except for the dirty inside of the windshield.
8.0 Excellent2021 May 07
Pickup was great, Nick was very friendly and helpful. This is a budget operation, so the facilities are sparse. The car was great and clean, except for the inside of the windshield.The drop-off was on a Sunday, and handled by someone who was not an actual employee of the company. It was NOT a good experience!
6.0 Good2021 Apr 08
Just a heads up. This rental company IS NOT LOCATED AT THE CAR RENTA CENTER. You have to take one shuttle from the airport to the car the car rental center and the call them for them to come pick you up there to take you to their place. I specifically chose companies at the terminal to avoid this, but still got this as a choice only to be surprised once I got to the rental center that it was not there
Ace![Ace]()
6 Good (9 reviews)
1 location in New Orleans Louis Armstrong Airport
Ace
Locations in New Orleans Louis Armstrong Airport
1241 Airline Dr+1 504 464 3001
| Monday | 08:00 - 19:00 |
|---|---|
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
- 5.5
- 6.2
- 5.9
- 6.2
- 6.2
2.0 Mediocre2022 Mar 12
Simple I had a reservation but was told even with a reservation they have no cars to rent me. No one else had cars to rent at the airport. I was stuck at the airport. I Paid $56 dollars to get a Lyft ride to Enterprise Rental Car on the West bank. Never use them again.
2.0 Mediocre2021 Dec 31
Location has geographic and mileage restrictions not advertised on booking site, had to rebook my rental through a diff company
10.0 Excellent2021 Dec 06
Pleased with the entire experience!
2.0 Mediocre2021 Oct 30
Car was covered in rust. 80,000 miles. Didn’t feel safe driving in it. When I returned my car I overheard him telling someone else about a check engine light coming on and that’s OK. I will never ever rent a death trap from here again
5.9 Okay2021 Oct 12
Great customer service. Old cars, ready to break down.
10.0 Excellent2021 May 22
The staff was friendly. The car was in great condition, and the price was fair.It was a bit confusing picking up the car. We took the shuttle from the airport but there were no “Ace” signs at the car rental area. I had to ask someone working at a different rental agency how to find them. She called Ace and they picked us up to take us to their location. I would have appreciated more information about the pick up process.
9.2 Excellent2019 Jul 14
I rented just before the advent of tropical storm Barry. Under the difficult circumstances, the staff at ACE was more than accommodating in negotiating the unknowns of the weather. Certainly, their care alleviated an additional worry in a trying time.
5.6 Okay2017 Mar 07
Customer ServiceCar smelled terrible and made everything in it smell terrible.
Economy Rent a Car![Economy Rent a Car]()
5 Okay (28 reviews)
1 location in New Orleans Louis Armstrong Airport
Economy Rent a Car
Locations in New Orleans Louis Armstrong Airport
1021 Airline Dr, Kenner, LA+1 504 500 1880
- 5.6
- 5.7
- 5.1
- 5.2
- 5.8
2.0 Mediocre2022 Apr 25
Arrived at location. Was abandoned. Call. Told my car was in a accident and they were cancelling my reservation which was made months in advance. DO NOT RENT FROM HERE
2.0 Mediocre2022 Apr 05
Never again; Rented my car to someone else. When I got to pickup, they were closed. Left several phone messages but no one returned my calls. Also there were no cars available at any of the other rental car companies. Had to Uber to Biloxi $170 later. The worst experience ever.
2.0 Mediocre2022 Mar 26
Awful experience. Car was in terrible shape, 78k miles on it, and drove poorly. Rental counter is not on the airport shuttle loop so you have to take another shuttle to get there. Do not use this company.
2.0 Mediocre2022 Mar 13
I will not use Kayak for rental cars ever again. My travel was delayed and my car was given away. I was fully charged. Economy rented my car to someone else and got paid twice. Lesson learned.
2.0 Mediocre2022 Feb 13
I couldn’t find the shuttle to their pickup counter. The car I was provided was really dented up a lot. It also had several maintenance messages that came up when started and not all features of the car worked (like cruise control did not work).
4.0 Okay2022 Jan 17
Everything was perfect until drop off time. Spoke with the rental office twice on the day of drop off about how much fuel to leave in the car. They did say it would be after hours when I return the cat and to take an Uber. That was fine but they where not only closed, the IHOP was closed, and the Days Inn was also closed, the entire building was closed for renovation and that was not communicated to myself nor the other driver who was also baffled and calling. We just decided to leave the keys in the car because we had flights to catch. There was no drop box for the keys nor instructions on the door. Not happy about the lack of communication.
2.0 Mediocre2022 Jan 06
I would like a refund. They never sent me a comfirmation email or adress so I was left in New Orleans without a way to find them. Had to get a seperate rental car.
4.0 Okay2021 Nov 19
The staff was very nice and professional. Getting to the location was a bit confusing as they were across the street from where all the other airport rentals were. The car was incredibly dirty and had cosmetic damage at pick-up (despite it being only 2 years old). Had issues with tire pressure on the second day of the rental and I had to refill one of the tires. The windshield wipers desperately needed replacing as well. Very good fuel economy though!
7.9 Good2021 Oct 04
When I made my reservation I was guaranteed a Mini Cooper or Fiat 500, there was probably some fine print somewhere that said I was booking an economy rental, but it wasn’t obvious. They went above and beyond to pick me up from the airport, they called earlier in the day to reconfirm I would still be there and gave crystal clear instructions on how to get to the car rental station where they were waiting for me at 10 pm. To my surprise, there wasn’t a single Mini or Fiat on their lot and I was given a Nissan Versa. I feel like the ad was a bit deceptive however their customer service is top notch.
7.9 Good2021 Jul 24
They were extremely helpful and overall it was a great experience. It is a little less convenient than using one of the larger rental car companies because you first have to take a shuttle from the airport and then the company will pick you up where the shuttle drops you and ferry you across the street to the Economy Rent-a-Car facility. It was a little bit of a hassle but well worth it for the price and the customer service was great - I missed the return hotel shuttle to the airport and they didn't make it my problem, they called the driver and had him drop me so I could take the rental car shuttle to the airport. It would have been nice to have received a bit more detail prior to arriving. They do send a text with instructions for how to get the shuttle and when to contact them to have the driver meet you at the shuttle drop off. However, I wasn't aware they would need my insurance cards for verification (understandable but I've gotten used to Hertz and Enterprise where you don't need those cards) so it was a little frantic at the counter as I tried to find the validation info they needed for my insurance. It would have been nice for that to be clearly stated in an email prior to getting the facility but that was the only thing I'd change.
Sunnycars![Sunnycars]()
2 locations in New Orleans Louis Armstrong Airport
Sunnycars
Locations in New Orleans Louis Armstrong Airport
225 East Airline Hwy Kenner
600 Rental Blvd
Recent reviews
Eagle Rent A Car![Eagle Rent A Car]()
1 location in New Orleans Louis Armstrong Airport
Eagle Rent A Car
Locations in New Orleans Louis Armstrong Airport
New Orleans airport
Recent reviews
Move Mee![Move Mee]()
1 location in New Orleans Louis Armstrong Airport
Move Mee
Locations in New Orleans Louis Armstrong Airport
1701 Airline Dr+1 504 287 4090
Recent reviews
Nola Rent A Car![Nola Rent A Car]()
1 location in New Orleans Louis Armstrong Airport
Nola Rent A Car
Locations in New Orleans Louis Armstrong Airport
1021 Airline Dr+1 504 500 1880
Recent reviews
1209 travelers who rented a car in New Orleans Louis Armstrong Airport gave the car agency they used an average rating of 7.6
Car rental locations at New Orleans Louis Armstrong Airport
Top tips for renting a car at New Orleans Louis Armstrong Airport
- Booking a car rental at New Orleans Louis Armstrong Airport is a nice way to have a comfortable and reliable mode of transportation for the duration of your stay in the region. While New Orleans does have public transportation, such as the local bus, driving is still one of the simplest and quickest ways to get where you need to go. Having your own New Orleans Louis Armstrong Airport car rental will also allow you to go on trips to nearby cities, such as Gretna or Kenner.
- There are many different models for you to choose from for your car rental at New Orleans Louis Armstrong Airport. If you plan on primarily exploring the city center, a compact vehicle can be a convenient option. Those that are in the mood to treat themselves can always opt for a luxury car instead. If you have several travelers that will be joining you, or you will be traveling with a substantial amount of luggage, an SUV is a nice option.
- Returning your car rental at New Orleans Louis Armstrong Airport is a simple task, as you only need to bring it back to the parking area at 600 Rental Boulevard. Each company that has a branch at the airport keeps its fleet in this area, so keep your eyes open for the parking location of your specific rental company. Some companies will allow you to return your rental after their regular business hours in case you have a flight that departs early in the morning or late at night.
- New Orleans is famous for being a bustling business hub and a popular destination amongst travelers, so it is not uncommon for its roads to be congested. One way to avoid getting caught in traffic is to plan on picking up and dropping off your rental outside of rush hour, which typically occurs between the hours of 6.30 and 9 am and 5 and 7 pm. Some roads in the city are usually busier than others, and these can include Interstates 10 and 90.
- 25% of our users found rental cars at New Orleans Louis Armstrong Airport for ₪165 or less
- Book your rental car at New Orleans Louis Armstrong Airport at least 1 day before your trip in order to get a below-average price