Car rental at New York John F Kennedy Intl Airport

Car rental at New York John F Kennedy Intl Airport

Search hundreds of travel sites at once for airport car rental deals at New York John F Kennedy Intl Airport (JFK)

New York, NY, United States - John F Kennedy Intl
3 Nov — 10 Nov
Same drop-off
New York, NY, United States - John F Kennedy Intl
Wed 03.11
Noon
Wed 10.11
Noon
Driver's age:

Cheap car rentals in New York John F Kennedy Intl Airport

Economy₪77/day
Compact₪54/day
Intermediate₪54/day
Standard₪55/day
Full-size₪58/day
Minivan₪137/day
Full-size SUV₪92/day
Premium₪62/day
Luxury₪65/day
Intermediate SUV₪59/day
Standard SUV₪70/day
Supplier choice₪77/day
Best rates found by KAYAK users in the past hours.

New York John F Kennedy Intl Airport car rental reviews and directory

Rated #1
Enterprise
Best rated
8.8 Excellent (197 reviews)
1 location in New York John F Kennedy Intl Airport
Enterprise
Locations in New York John F Kennedy Intl Airport
  • 8.9
  • 8.9
  • 8.8
  • 8.9
  • 8.4
Recent reviews
7.9 Good2021 Sep 28
Too expensive.
10.0 Excellent2021 Aug 27
Too expensive! Gauging after Covid
10.0 Excellent2021 Jun 11
Their location has poor signage. They need to update Google maps, goes to old lot
10.0 Excellent2020 Dec 24
greatnothing
10.0 Excellent2020 Dec 16
The car was very very clean when I picked it up, which I really appreciate!The model of the car wasn’t super new, which I personally prefer more. It had about 20,000 miles on it.
4.8 Okay2020 Oct 23
They had two vehicles that both smelled like smoke. The employees “don’t have the discount codes” anymore. Apparently, you have to figure out the code and bring it to them to input. So no military discount.
10.0 Excellent2020 Jul 29
The staff at the JFK Enterprise location was absolutely fantastic. Jesse was the man who checked us in and he really made it easy for us. We made a mistake with the return of our reservation - we accidentally booked a round trip instead of a one-way rental - and he fixed it quickly and with no extra charge to us. We also had tons of bags and he offered to pull the car around so we didn't have to carry them all to the car. He really went above and beyond to make the pick-up process easy for us and was extremely friendly. The car was very clean and ran very well!Nothing!
9.2 Excellent2020 Jun 12
Staff was very good, prepared, and efficient. Drop off was super easy.
2.0 Mediocre2020 Apr 24
We got there and the car we ordered a week prior to and paid for wasn't there. We had to go to a different rental agency and pay triple the price
10.0 Excellent2019 Dec 29
The staff was very friendly and efficient!
Rated #2
Alamo
8.6 Excellent (214 reviews)
1 location in New York John F Kennedy Intl Airport
Alamo
Locations in New York John F Kennedy Intl Airport
  • 8.7
  • 8.7
  • 8.5
  • 8.7
  • 8.4
Recent reviews
2.0 Mediocre2021 Jan 27
They should let me know I cannot read the car without credit card
10.0 Excellent2020 Dec 23
Picking up the car was fast and easy. The staff was very friendly and made it easy.I would have liked to pick up the car in Brooklyn, rather than driving out to JFK airport.
6.0 Good2020 Nov 29
Check in and check out was very easy.The car was dirty on the outside and the inside smelled like someone had been smoking a pack of cigarettes. Had to have it clean when I arrived at my destinations.
8.0 Excellent2020 Oct 13
Fast pickup, no long processing at the counter. Waited on immediately and car was ready, not complicated with a lot of questions. The actual drop off was fast, but the first problem occurred within 1 hour of drop off when I received the email itemizing the charges which was wrong.I was incorrectly charged for refueling two gallons of gas, even though I topped off the tank less than two miles from the rental car drop off location. When I FUELED the vehicle I clicked the pump 3 to 4 times to make sure the tank was topped off, and the fuel gauge read full with 350 miles of available range shown on the vehicles computer. I had to call to get this refuel charge removed. Now I’m worried about the EZ-Pass charges not being charged correctly.
8.4 Excellent2020 Aug 09
Customer service at pickup and drop off.There was a toll pass in the rental. Also the tire pressure felt to high.
10.0 Excellent2020 Jul 13
Easy pick up and drop off.I had picked a smaller car, but ended up with something bigger than I originally wanted but was very happy in the end.
4.8 Okay2020 Jun 22
Staff was friendly but I overpaid. There were no premium sedan options so I was give lower end model because that’s all they had.Didn’t receive value for my money. Disappointed.
10.0 Excellent2020 Jun 06
How quick the service was.NA
10.0 Excellent2020 Mar 27
The JFK staff member at counter was friendly, competent, quick to serve and outline 'new' license plate EZ-PASS. This kind of agent will be the big difference between Alamo/National and others. Keep this guy!! Give him a raise. . .
10.0 Excellent2020 Feb 04
The staff at both locations was super friendly and helpful.
Rated #3
Hertz
7.2 Good (170 reviews)
1 location in New York John F Kennedy Intl Airport
Hertz
Locations in New York John F Kennedy Intl Airport
  • 7.4
  • 7.5
  • 7.2
  • 6.9
  • 7.2
Recent reviews
8.4 Excellent2019 Nov 03
Drop off at 40 Lodge Street in Albany NY was a bit confusing since it was sharing a parking garage with a Hilton hotel and the Hertz office was closed. Luckily the hotel staff was very helpful and gave me the info on parking and key drop off. Other than that confusion everything else was great.
8.4 Excellent2019 Oct 28
Staff very helpful and drop off couldn't have been more convenient. I mean, the drive to JFK isn't their fault!
6.0 Good2019 Oct 13
The hertz counter at JFK airport was great. The person was nice and it was a smooth process.The booking at Canandaigua was scheduled to drop off after hours. But the Canandaigua location wasn’t incredibly difficult to see at night since it was just a small sign in a window of a building that was primarily for another company. Then the out of hours drop box had no sign is was for hertz. It was plastered with the logo of the company that clearly was the main company of the building. When I felt uncomfortable with dropping the key in an unmarked (with hertz) drop box, I received these crazy suggestions to just lock the keys in the car but that I would be charged for an unlock fee. One rep told me the Canandaigua location was not an after hours location whereas another rep did say that was the case. I offered to bring the car back the neck day so that I could safety and comfortably return the car but was told I would incur a late fee. In all - while hertz was willing to talk to me, they did not seem to have it fully together when trying to give their car back to them and the suggested solutions seemed inappropriate while the right solution (have a branded after hours drop off box) did not exist.
9.6 Excellent2019 Oct 05
The drop off sas very easyThe staff could be more attentive to the language comprehension for people arriving from abroad
5.6 Okay2019 Aug 30
Car pick up at JFK was straight forward. Karen was extremely helpful. Pick up experience was great.Got stuck in traffic & did not get car to dropoff before it closed. Called customer service to find alternate dropoff location. Was on phone for 1 hour with 4 different reps & neither provided solution. Danny (47916) & another rep (N847396) were most unhelpful. Focused on selling extension. Terrible
6.8 Good2019 Aug 12
Drop off was easy and the shuttle left timely.The pick-up experience was slow and there were no cars in the Full size area, even though we were told that there were. It took two conversations and a while for a car to show up for us. Overall not a very clear or efficient process.
6.0 Good2019 Aug 05
Software booked the wrong drop off location.
10.0 Excellent2018 Sep 24
What a refreshing relief!!We were so blessed to be serviced by Daysi with whom we became friends after a somewhat harrowingly long day. She was a breath of fresh air in making our rental experience so simple! Thanks Daysi!!Na
2.0 Mediocre2018 Aug 28
I called on 8/20/18 @ 9:10am to cancell the reservation. The representative person who answered my phone call stated he cancelled the reservation with 50$ cancellation fee, which I agreed upon. However looks like he didn't cancel the reservation and I still didn't get my money back- please check the phone call record and give back rest of my money. thank you
8.0 Excellent2018 Aug 26
All is well, machines, speed of issue and return. One remark. Many employees speak poor English and do not try to achieve understanding with a foreign client. I was insured with insurance, although I explained that I do not need it, because I did not need insurance. The bank provides this service when renting a car abroad. They seemed to understand me, but nevertheless they issued insurance. Unfortunately. I was tired after a long flight and did not check the papers. I understand that my fault and I can not make a claim, but the unpleasant residue has remained.
Rated #4
Budget
6.8 Good (298 reviews)
1 location in New York John F Kennedy Intl Airport
Budget
Locations in New York John F Kennedy Intl Airport
  • 7.2
  • 7.2
  • 6.7
  • 6.3
  • 6.6
Recent reviews
2.0 Mediocre2021 Oct 21
The car was very dirty and the smell was horrible. If I would have had options that late at night, I would have never driven the car off the lot.
3.9 Mediocre2021 Sep 25
The drop for budget is closed...no signs directing you a back up (Avis). Real inconvenience driving in circles.
5.9 Okay2021 Sep 20
I originally had a van reserved but when I got there no van was available I was offered a Nissan Pathfinder which is not the same size and would be uncomfortable for the other passengers. When I inquired about the Ford Expeditions I saw in the lot I was told that those might have engine problems and that was why they weren't an option. After explaining that the Nissan would not be able to fit the people who will be in the car then I was offered an Expedition for an up charge. I accepted the deal because I needed the car asap but at this point I felt lied to and paid more money because they could not meet the reservation and essentially tried to downgrade me originally. What was the point of a reservation if not only could they not meet it but end up charging me more money for not being able to hold up their end of the deal.
1.9 Horrible2021 Sep 10
horrific experience never again. waited 1.5 hours in. line only to get a rental agreement and have to wait another half hour for car to be cleaned. grouchy staff terrible beyond belief. took 2 hours past my reservation time to get a car. Avoid at all costs.
1.9 Horrible2021 Sep 08
i didnt take any car from them ... u need to wait 2 hours because no workera ib front desk ita a shame
1.9 Horrible2021 Sep 07
They upgraded me to an SUV; and charged me. Vehicle was filthy - both inside and out (bird poop all over outside of rental)! They did not make an inspection of damages. I was told, “we know what the damages are, but you can take pictures if you want”. There was an enormous line at return. I was instructed to just leave key in car. Again, no inspection of damages. I was then billed 80% more than my quote from Kayak with mo explanation why!!!!
1.9 Horrible2021 Sep 02
The car had only quarter tank and it said in the agreements full tank. Don’t charge me for gasoline please. I brought it back with half tank. So you owe me a quarter. Also, three tires are completely worn out. Only one is new which the the front driver side. This rental experience is way below the expectations. I drove an unsafe car with my kids and wife in it. The car has bad three tires. It looks like onul one got replaced and three are totally worn out. Pictures were taken for proof. Been driving 5 hours at 50MPH instead of 70MPH, and had it slipped three times Because of light rain conditions. This is not acceptable at all to put my family at risk.
3.9 Mediocre2021 Aug 30
No car when I arrived. Had to wait 1hour, as did most people standing around with me. Agent was not aware of who had been standing around forever, requiring that I once again get in a line to find out what the problem was. He apparently misplaced my paperwork so never checked on my car. And the cherry on top, no place for many of the waiting horde to sit. This is all above and beyond the criminal prices rental cars are costing now.
5.9 Okay2021 Aug 26
Better signage to laguardia which was under construction. The drop off was poorly marked and very hard ti get to. The lost and fiund website dies not wirk properly:: the view found objects button does not work
3.9 Mediocre2021 Aug 25
The employees at the JFK Budget counter for pick up seemed catatonic. With lots of customers waiting for cars they appeared to be mostly standing around looking dumbfounded instead of trying to help people. They were also hard to understand. Somehow, we finally got out of them that if we had a reservation we could pick up at Avis instead, which we did. Unfortunately there was also a long line there, but at least they were professionals who knew what they were doing. Once we finally got our car it was a very nice model, even better than we were expecting, it was new and clean. The drop off at Avis was smooth.
Rated #5
Payless
6.7 Good (231 reviews)
1 location in New York John F Kennedy Intl Airport
Payless
Locations in New York John F Kennedy Intl Airport
  • 6.9
  • 6.9
  • 6.7
  • 6.5
  • 6.8
Recent reviews
1.9 Horrible2021 Oct 01
Need more good experience person to work. No any customer service when I pick car, No any service when I return the car.
5.9 Okay2021 Sep 28
Car tank was not full, seats were stained
1.9 Horrible2021 Sep 05
Waited over 45 minutes in a very long line with only 2 agents at the counter. The manager was called to handle a customer complaint and made no effort to assist with the line or engage with the customers. I didn’t get the car requested online. I had to answer the same questions that I already replied to online. My Avis advantage number couldn’t be used to expédiâtes me in the line for the Payless reservation, but there wasn’t a dedicated person to help with Payless customers. Overall it was a horrible experience. When I dropped off my car they still made me go inside to speak to a representative.
3.9 Mediocre2021 Sep 05
There was NO instruction how to get BACK. It took me 30 minutes riding around AirPort Car was OK
10.0 Excellent2021 May 22
Pickup and drop off easy. JFK is JFK so getting in and out of airport less than ideal.
10.0 Excellent2021 Apr 28
i came here after my reservation with ACE fell through - these guys brought me an upgrade in about 5 minutes despite not even having a registration for more than half an hour. was really impressed, & that's not something i'm used to saying about car rental places.one "invisible bill", possibly linked to a toll bridge...or is that troll bridge? hmm
10.0 Excellent2021 Apr 17
Yes easy smooth in and outCar was ok nothing great
8.0 Excellent2021 Mar 19
printer working in lobby
2.0 Mediocre2020 Dec 21
They ran out of cars, I waited 3 hours after my booking time to get a car
2.0 Mediocre2020 Nov 06
I reserved a compact car but when I arrived, only trucks were available. I didn't want to drive such a large vehicle so canceled my reservation and paid for a new one from the rental company at the next counter.
Rated #6
Economy Rent a Car
6.2 Good (139 reviews)
1 location in New York John F Kennedy Intl Airport
Economy Rent a Car
Locations in New York John F Kennedy Intl Airport
  • 6.6
  • 6.3
  • 5.9
  • 5.8
  • 6.3
Recent reviews
3.6 Mediocre2019 Mar 04
NothingLiterally everything. Inconvenient location. Unfriendly staff. First car they gave me didn’t have a working radio. The second one had stains all over the seats and garbage under the seat. Spend an extra couple dollars and rent elsewhere.
6.4 Good2019 Jan 29
We mentioned we were going upstate and it would be snowing. We were told the car would be fine but it certainly was not!! It was so dangerous and did not grasp on to the road so several times we thought we were going to crash as we had no control over the car. we would've gladly paid more to be safe
4.4 Okay2018 Dec 11
Car was cleanDid not have the car that I reserved. I reserved a full size and they did not honor my reservation. All they had was a economy car. It ruined my trip. Also, the shuttle took 3 stops (30 minutes) to get to the rental parking lot. Very inconvenient.
2.0 Mediocre2018 Dec 10
A big wate of my time.When I arrived to pick up the car I reserved a week in advance at 9:45 AM, it was unavailable because I was "late" for my 9 AM pick up time. Economy did not contact me and was unable to offer me any assistance. They also stated they do not take walk-ins only reservations, so it was easy to determine that a car had never been available that day. Two other customers present at the time with reservations also arrived to find that there were no cars available. An abysmal experience. I can not believe Economy can run a business this way.
4.0 Okay2018 Dec 04
Terrible rental car. Car was dirty and had something mechanically wrong with it. Workers in the office are half asleep and have no personality . Definitely DO NOT recommend this company to anyone. Also price was way higher than what it said online
4.0 Okay2018 Nov 30
the hidden fees once i arrived at the rental center
8.0 Excellent2018 Sep 22
Good for the priceNeeded a last minute rental in NYC. The car was clean, though a bit dated, got me where I needed to go.Unlimited miles only applies if you’re coming off a JFK flight.
4.0 Okay2018 Sep 13
Disappointed.The people were kind at the pickup locationCar was filthy I couldn’t believe the interior looked how it did. And the car had a horrible scent to it. I was in a rush and there were no other suvs at the moment so I was stuck but definitely disgusting I had to take it to a car wash immediately and get it detailed !
2.0 Mediocre2018 Sep 11
DECEPTIVENothing. Your service sucks.Although I reserved a car, economy car rental did not have a car for me when I arrived.
5.6 Okay2018 Jun 12
the vehicle had lot of running noise
Rated #7
Thrifty
6.2 Good (259 reviews)
1 location in New York John F Kennedy Intl Airport
Thrifty
Locations in New York John F Kennedy Intl Airport
  • 6.6
  • 6.6
  • 6
  • 5.8
  • 6.1
Recent reviews
1.9 Horrible2021 Sep 19
Terrible. Zero empathy At this location. Liars
10.0 Excellent2021 Aug 27
His cod server tanks
1.9 Horrible2021 Aug 24
Long wait to pick up Pre-paid rental car, and the first 2 cars assigned to me were then taken back as I was finally preparing to drive off the lot, due to deferred maintenance issues. Also, I was kept On hold for over an hour and then disconnected when calling for emergency roadside assistance.
1.9 Horrible2021 Aug 23
About a million hidden fees and no phone number in existence to get ahold of the specific branch. Having to pay $23 for EZ Pass every SINGLE day I had the car when I used it 2 days or $15 EVERY time you go through a toll PLUS the toll? This is the literal definition of highway robbery. Skip Thrifty particularly from the airport if you don’t have to pick up there. What a giant waste of time and money. Plus the “deep clean” on the car left a used mask between the seats and what looked like sweat stains in the back. So glad that’s an extra charge!
1.9 Horrible2021 Aug 10
Those are the most unprofessional people that I ever seen.They cancel the reservation and were very rude and condescending behavior.
1.9 Horrible2021 Aug 02
Car was dirty. Was charged way more than the price. Upselled. Was shitty.
1.9 Horrible2021 Jul 19
Their office was closed when I arrived at 2155 for my 2200 reservation pickup. Another traveler arrived a few minutes earlier for her 2200 appointment and was turned away as well. She was told that the computer, system was wrong, or down, and they had no car for her. Avoid the JFK location like the plague.
3.9 Mediocre2021 Jul 09
I was not given the SUV I booked, instead Toyta 4 runner was provided. car has poor wheel balance and alignment. service light was on and uncomfortable drive.
10.0 Excellent2021 Jun 13
Nothing. The experience was smooth from entering the front doors and to leaving after returning the car. Thrifty has improved tremendously.
10.0 Excellent2021 Jun 06
Yes Ricardo was awesome.
Rated #8
Dollar
6 Good (217 reviews)
1 location in New York John F Kennedy Intl Airport
Dollar
Locations in New York John F Kennedy Intl Airport
  • 6.5
  • 6.2
  • 5.8
  • 5.6
  • 5.8
Recent reviews
3.9 Mediocre2021 Sep 21
The Dollar counter would not accept the “third-party” Allianz Global rental insurance. I did not have the time to call Allianz at the counter (which took nearly 50 minutes to complete the transaction that I already had a reservation for) when I did call Allianz, the automated answering system said it would be a 4+ hour hold time. I will be requesting a refund of my $121 dollars. Dollar charged me $299.50 for the same insurance.
10.0 Excellent2021 Sep 05
The speed of service and quality of the vehicle were great.
1.9 Horrible2021 Aug 21
Worst pick experience I have ever had. TOOK FOREVER. Total incompetence. Long line. Someone cut and the person at counter let her get away with it. Need to fire everyone and start over again.
7.9 Good2021 Aug 15
Pick-up desk could need better help for the only one who is helping the customers. Selection of cars is highly limited. No matter what you initially selected, you will have to wait more time to get what you requested for. Otherwise, the experience is good.
1.9 Horrible2021 Aug 08
Kayak never went through with the rental, we ended up having to rent with a different car rental. We wasted 1 hour at the rentals trying to get our car that we rented.
7.9 Good2021 Jul 23
The process was simple and friendly.
2.0 Mediocre2021 May 16
There were no cars available upon arrivals and dollar employees had no idea when they would be.
2.0 Mediocre2021 Apr 16
They didn’t have any cars when I got there the associate was not helpful at all and had a don’t bother me attitudeA car
4.0 Okay2021 Apr 07
pick up Staff was coercive. Should be changedstaff at reception should be honest and more helpfull
2.0 Mediocre2021 Mar 30
Customer service was horrendous. I am contacting the Better Business Bureau to report them. It was a terrible experience.
Rated #9
Advantage
5.4 Okay (208 reviews)
1 location in New York John F Kennedy Intl Airport
Advantage
Locations in New York John F Kennedy Intl Airport
  • 5.6
  • 5.6
  • 5.1
  • 5.3
  • 5.2
Recent reviews
2.0 Mediocre2020 Apr 25
Car was damaged in all 4 quarters at pickup. Also had a nail in one tire. They wouldn't answer the phone when I called to report it 5 min after pickup.
8.4 Excellent2020 Jan 21
Pick up and drop off was indeed super easy.I normally don't opt for prepaid fuel but when the question of prepaid fuel came up I said that would be convenient since I didn't know of a gas station nearby (I have never rented a car from JFK Airport before). It turns out there is a gas station one block away from the rental drop off. It could not have been easier to get gas. Seems like the nice guy at the desk could have pointed that out.
5.2 Okay2019 Nov 25
Staff very friendly and helpful on both pickup and drop offCar was in very poor condition (breaks very worn, windows did not function properly, poor wipers, car smelled like smoke)
2.0 Mediocre2019 Oct 29
Google Translation: When I arrived at the rental, I was told that because I was driving less than 25, it cost me $ 560 instead of the 130 I ordered and paid - even though I specifically wrote in the reservation that I was 23 !!!
8.0 Excellent2019 Oct 25
The car was very comfortable.Customer service at pickup.
6.8 Good2019 Oct 18
Price was good. EZ Pass expensive though.More customer service people at the counter.
9.2 Excellent2019 Sep 30
Very good cars/ no like price
2.0 Mediocre2019 Sep 24
Nothing. The worts experience I have ever had renting a car.I had a confirmed reservation for a Minivan. Once I got to the airport office, they just told "We don't have the minivan, rent in another location'
5.6 Okay2019 Sep 24
Ez pass should be inlcuded in rent contract and not proposed separately to tourists that have no notion on how pervasive toll roads are in and around New York. To not include it is just a scam.
2.0 Mediocre2019 Sep 05
literally nothingif they had an actual car to provide
Rated #10
Avis
6.9 Good (89 reviews)
1 location in New York John F Kennedy Intl Airport
Avis
Locations in New York John F Kennedy Intl Airport
  • 7.2
  • 7.3
  • 6.9
  • 6.9
  • 6.7
Recent reviews
1.9 Horrible2021 Oct 14
Two hours late and they charged me an extra day at 1.5x the daily rate… so basically paid for 3 days
3.9 Mediocre2021 Sep 17
Long wait at the counter. Not enough staff working to help the people. I was on line for over an hour with only 5 Putin front of me. Very disappointed
1.9 Horrible2021 Sep 07
There was only one person working at JFK airport and there were like 30 people on line. I decided to ditch the line and find another rental service. Ridiculous
1.9 Horrible2021 Sep 07
I was overcharged $100 with no valid explanation. The price i was supposed to pay was listed then the final price stated $100 more. The car was in good condition as when received, gas was back to normal there was no reason for this extra charge. I called and was hung up on by a rude associate and then had to wait weeks before a manager contacted me. Worst experience EVER!
3.9 Mediocre2021 Aug 15
They don’t tell you that you have to pay the full amount upfront. And they charge extra fees and their payment methods are different from other companies. And the guy at the counter was rude!
1.9 Horrible2021 Jul 25
We were rented a car with an out of date inspection!
7.9 Good2021 Jul 13
The staff was very friendly. Unfortunately, the RAV4 was an older, bottom of the line Toyota. The car had no pickup, rattled and hesitated when you pressed on the gas. It made us very nervous merging onto New York turnpikes with their short merge lanes.
8.0 Excellent2021 Jun 14
Easy take easy drop, but only 2 persons have worked in JFK, it is not enough!
10.0 Excellent2021 May 17
The service was very good and the vehicle was excellent.Maybe cheaper..lol
2.0 Mediocre2021 Apr 06
The pricing was decent but being charged $9.50 per gallon to fill half a tank when no where in the United States gas cost that much.Not charging $9.50 per gallon to refill half a tank. I will not be using you guys and will tell everyone I know not to use your services.
Rated #11
Ace
4.2 Okay (80 reviews)
1 location in New York John F Kennedy Intl Airport
Ace
Locations in New York John F Kennedy Intl Airport
  • 4.7
  • 4.5
  • 4
  • 3.8
  • 4.4
Recent reviews
10.0 Excellent2021 Sep 24
It’s really smooth process. The lady who helped me was really nice and made my pick up process so easy.
1.9 Horrible2021 Aug 20
They called me the night before pickup and said they didn’t have the vehicle (minivan) . They canceled my reservation with no attempt to offer me a similar size vehicle. I tried calling their customer service number but no one was available. This company is awful. I couldn’t get a minivan anywhere last minute and had to drive my own car. I was greatly inconvenienced.
1.9 Horrible2021 Aug 19
did not pick up rental car because you needed to call for a shuttle pickup once you arrived at JFK. No one would answer the phone after 8 mins of ringing. Called back and let the phone ring another 5 mins, the person picked up the phone with music blasting and we couldn't hear each other. I ended up renting from another company. A worker at JFK, told us that was common practice with ACE rental. I wouldn't recommend it.
5.9 Okay2021 Aug 11
Starter Fab of Nissan Rogue was defective. Level 1 people answering phone (2) had no clue what to do if I was in trouble getting into vehicle or starting it! Road Assistance Guy told us services to expect if trouble continued. The best assistance we got as to entering the vehicle & starting it was a U-tube vehicle on our phone.
1.9 Horrible2021 Jul 29
The price. Everything else was horrible
1.9 Horrible2021 Jul 27
ACE left us without a car. Upon arriving at JFK and calling for a shuttle as we were instructed to do, we were informed by ACE that my wife had canceled our reservation for the car. She did not cancel the reservation. ACE informed us they had no other cars and could offer no further assistance. We had to go elsewhere and rent a car, with a significant price difference.
1.9 Horrible2021 Jul 19
They called the day before my rental to say there wouldn’t have a car for me. Really unreliable.
1.9 Horrible2021 Jul 16
I did not like the service at all. My flight was delayed and when I pick up my reservation the was gone and the vehicle was gave it away. It was very very inconvenient, my whole family was left hanging, it cost me a lot of money, this is the worst day traveling in my life.
1.9 Horrible2021 Jul 15
This place was very rude very dishonest they gave us a horrible winter we reserved a minivan they didn’t tell us till we got there that there was no more and they had to give us a smaller vehicle when we check the inventory in the back they had more minivans And said we still can’t have one they were not given us one even though we reserved it
1.9 Horrible2021 Jul 12
Not given away my car to another customer
Rated #12
Fox
4.2 Okay (61 reviews)
1 location in New York John F Kennedy Intl Airport
Fox
Locations in New York John F Kennedy Intl Airport
  • 5.3
  • 4.8
  • 4.2
  • 4.2
  • 4.6
Recent reviews
2.0 Mediocre2021 Oct 19
My experience was terrible. An hour into the trip i see that my front left tire is losing air pressure constantly. I call the roadside assistance number who only pickup the phone after making me wait 30 mins. They finally send some road assistance. The mechanic realises that the spare tire is useless. Only good for 30-40 miles. I try calling drivo but they never pick up the phone! I had to pay the mechanic out of my pocket and buy a new tire! I wasted 2-3 hours doing this. I reached my hotel at 2am in the morning. I had to drive in pitch dark because I didn't want to lose the 300dollars i had paid to book my hotel. How can an agency not pick up the phone in the middle of the day! And not provide a spare tire for a 4 days trip! After i came back and explained this to the manager he refused to accept any mistake on his part.
1.9 Horrible2021 Oct 07
Booked me for earlier than planned and then wouldn’t honor my late arrival. Just robots, they can’t help you, avoid it.
1.9 Horrible2021 Oct 07
No deben ofrecer cosas que no cumplen
10.0 Excellent2021 Sep 28
Agent Dayana was super helpful and friendly when picking up the car! Really loved her spirit!
5.9 Okay2021 Sep 22
I do not like the shadiness of how the process of reserving the rental went down. I was quoted $350+ for the rental only to get to the site and that was not even close to the amount that I had to pay. The amount nearly doubled. All fees should be added into the rental cost at the very beginning, or there needs to be better transparency for the customer about what the cost will be when picking up.
1.9 Horrible2021 Sep 20
They cancel the same day I was supposed to pick up the van because they claim that didn’t have any cars in the place.
3.9 Mediocre2021 Sep 16
We were 2 hours late in picking up our car and they said that they no longer had full-size cars. I had to pay considerably extra for a cheep SUV.
1.9 Horrible2021 Sep 09
old dirty car with 51000 miles, pickup took more than one hour, attendant ignored me at the waiting line willfully bypassing me at the checking line. demanded same price for the smaller car, Nissan Sentra even if we reserved Camry, full size car. my insurance with proper policy number was not acceptable. over all very unpleasant experience. Even if car was checked out after 4:30PM, they demanded car to be returned by 1PM on the day of return as reserved after one full week rental.
10.0 Excellent2021 Sep 05
Nothing it was a great experience
1.9 Horrible2021 Aug 05
Car was advertized as mid-size, but Ford Focus is smaller than mid-size IMO. Location was advertized as JFK but was off-airport. Car, inside, smelled of cigarettes, was dusty, had holes in seats, et c. Overall bad experience in every way.
Rated #13
National
8.2 Excellent (26 reviews)
1 location in New York John F Kennedy Intl Airport
National
Locations in New York John F Kennedy Intl Airport
  • 8.3
  • 8.1
  • 8.3
  • 8.4
  • 7.9
Recent reviews
10.0 Excellent2021 Sep 08
Pick up and drop off was extremely quick and easy! We picked up our vehicle at JFK on 9/4 late in the evening and dropped off our vehicle back at JFK on 9/6 early in the morning and every single staff member was kind and helpful. I wish I would’ve asked their names to include in this review. Great customer service and extremely friendly staff members!
5.9 Okay2021 Jul 29
No gps on board, return drop off adress on bill different from drop off location at the airport. Could have been better.
2.0 Mediocre2020 Oct 20
I never got any sort of confirmation, therefore was not able to rent the car
6.8 Good2020 Aug 28
The staff was helpful, although a little slow.The car looked very used and smelled like smoke.
10.0 Excellent2020 Feb 03
ExcellentExcellent
10.0 Excellent2019 Feb 24
The staff was wonderful. Picking my own car was the best.
2.0 Mediocre2017 Sep 19
Bad wheel bearings - low tires alertThe car was available on time.The car got terrible mileage partially due to grinding wheel bearings, and needed air in tires- no wiper fluid. I performed the easier tasks of course. Due to my business constraints, I had to time to exchange the vehicle.
10.0 Excellent2017 Jul 06
Easy fast no hassleThe guys asked on checkout if we needed the fast pass - nice touch, saved us a ton of time
10.0 Excellent2017 May 24
Came thru in the clutch.During a very busy graduation weekend I was able to find a vehicle to accommodate 7 adults with luggage AND allowed me to pickup and drop off at different locations. Well done.Nothing!
2.0 Mediocre2017 Apr 16
Horrible experienceNothingThe individuals never specified what was needed to rent the car and also had a nasty attitude when asked about renting the car itself. They are horrible at customer service and if kayak is Offering service as such I will never be using this service again.
Rated #14
Europcar
6.7 Good (5 reviews)
1 location in New York John F Kennedy Intl Airport
Europcar
Locations in New York John F Kennedy Intl Airport
  • 6.8
  • 6.4
  • 6.8
  • 6.8
  • 6.8
Recent reviews
Rated #15
Sixt
6.2 Good (13 reviews)
1 location in New York John F Kennedy Intl Airport
Sixt
Locations in New York John F Kennedy Intl Airport
  • 7.1
  • 6.7
  • 6.2
  • 7
  • 5.9
Recent reviews
6.0 Good2021 Oct 25
The people at the counter and at the car station were profesional and nice.
3.9 Mediocre2021 Aug 29
Paid nearly $800 for 3 days for M-series BMW and guy rents one without a reservation in front of me in line. I come in with that reservation and they tell me they don’t have any BMWs anymore and give me a Volvo at that price.
10.0 Excellent2021 Aug 10
So easy, friendly, and best rates
1.9 Horrible2021 Aug 04
Stop hitting us with all those air port fees and un nessary insurance that we don't need also i am an American express card holder and I used it... they were still trying to Shaval down my throat those fancy insurance.then hit me out of nowhere with$120 air port fee.why? Why you don't let people know about that.then I reserved a Toyota camary and I was charged for a Toyota but in reality I got a Nissan centra which is a down grade form a camary they gave me a break of 40$ it's a joke. It's also with the easy pass you try to take advantage on costumers.
1.9 Horrible2021 Aug 02
The staff was rude, the car was filthy, they told me I would get refunded if I returned it early, and then they charged me full price. Truly awful from start to finish.
1.9 Horrible2021 Jul 24
My flight was cancelled and thus I could not pick up the car in time. Then I tried to cancel the reservation and refund the money. Sixt asked me to contact Priceline since the reservation was done through Priceline. Priceline has the worst customer service, their robot told me to contact SixT. Then SixT asked me to contact Priceline. Then Priceline automatically asked me to contact SixT. So I was drop into an infinite loop. Finally I contacted my credit card and found the deal was in "pending" state. It will be cancelled by credit card after 30 days. So I just rely on Credit card to do this. What.a nightmare to use Kayak or Priceline to access a service indirectly! Next time, I will always directly contact service provider and cut all the mid layer agents. Bye bye Priceline and Kayak.
10.0 Excellent2021 Jun 26
Nothing. Best rental car experience. I was surprised about the time, total value and service.
8.0 Excellent2021 Jun 06
All goodSeats in waiting area
Empire Rent A Car
2 locations in New York John F Kennedy Intl Airport
Empire Rent A Car
Locations in New York John F Kennedy Intl Airport
Recent reviews
ADDCAR RENTAL
1 location in New York John F Kennedy Intl Airport
ADDCAR RENTAL
Locations in New York John F Kennedy Intl Airport
Recent reviews
Advance Car And Truck Rental
1 location in New York John F Kennedy Intl Airport
Advance Car And Truck Rental
Locations in New York John F Kennedy Intl Airport
Recent reviews
Easirent
1 location in New York John F Kennedy Intl Airport
Easirent
Locations in New York John F Kennedy Intl Airport
Recent reviews
keddy by Europcar
1 location in New York John F Kennedy Intl Airport
keddy by Europcar
Locations in New York John F Kennedy Intl Airport
Recent reviews
NU Car
1 location in New York John F Kennedy Intl Airport
NU Car
Locations in New York John F Kennedy Intl Airport
Recent reviews
Right Cars
1 location in New York John F Kennedy Intl Airport
Right Cars
Locations in New York John F Kennedy Intl Airport
Recent reviews
Sunnycars
1 location in New York John F Kennedy Intl Airport
Sunnycars
Locations in New York John F Kennedy Intl Airport
Recent reviews
U-Save
1 location in New York John F Kennedy Intl Airport
U-Save
Locations in New York John F Kennedy Intl Airport
Recent reviews
2207 travelers who rented a car in New York John F Kennedy Intl Airport gave the car agency they used an average rating of 6.7

Car rental locations at New York John F Kennedy Intl Airport

Good to know

Most popular agency

National

Most popular car type

Mini

Average price

₪215/day

Good deal

₪188/day

Top tips for renting a car at New York John F Kennedy Intl Airport

  • John F Kennedy International Airport is one of the main airports serving New York City. As one of the main airports, JFK is typically busy and wait times for public transport travel can be time-consuming. For this reason, car hire at New York John F Kennedy Intl Airport might be the best way for you to travel around the city, especially if you aim to explore the city and surrounding towns or cities.
  • To take advantage of car hire at New York John F Kennedy Intl Airport, you'll need to follow the signs after exiting the baggage section to the AirTrain and catch the free shuttle to the Federal Circle Station where you will pick up the vehicle. If you haven't arranged a car hire service before arriving at JFK, you will find several car rental counters at the Arrivals section where you can arrange your car hire.
  • To hire a car at New York John F Kennedy Intl Airport, you will need to be at least 18 years old and hold a valid international driver’s license as a foreigner or a local driver’s license as a US citizen. Be aware that some companies may have an additional surcharge for those under the age of 25. As a foreigner hiring a vehicle at JFK, you will also need to produce a valid passport from the same country your license was issued in.
  • There are numerous ways to save money when hiring a car at JFK International Airport, one of which is to pre-book your car hire online before your arrival. Rental prices at the airport are generally less affordable than pre-booked vehicles. New York John F Kennedy International Airport car hire is also cheaper for those wanting to travel extensively as you'll save on public transport costs in the city. Hiring a vehicle not only saves money but also gives you more flexibility with your travel.
  • 25% of our users found rental cars at New York John F Kennedy Intl Airport for ₪203 or less
  • Book your rental car at New York John F Kennedy Intl Airport at least 1 week before your trip in order to get a below-average price

FAQs about renting a car at New York John F Kennedy Intl Airport

  • The Arrivals level of each terminal at JFK will have a car rental desk or a courtesy telephone to be able to contact the various companies. Although JFK International Airport doesn't have a consolidated rental car centre, all car rentals can be fetched from the Federal Circle Station on the airport's northern end, south of the Belt Parkway. You can get to Federal Circle Station by taking the free AirTrain from the Airport to the station.

  • Once arriving at Federal Circle Station, you'll find around nine major rental car companies that offer several conveniences to make your car hire easier. Alamo Rent a Car offer online check-in and self-service kiosks, as well as an option to "skip the counter" to go straight to your car instead. Budget Car Rental come with a Fastbreak line or kiosk that provides the rental agreement, keys, and instructions on finding your vehicle when you show your ID. Fastbreak members also have the option of not having to go to the counter to return the vehicle.

  • The various amenities and offers will differ depending on which rental car agency you choose to hire your car through, although many of them offer similar options such as disabled assistance, extended warranties, refuelling services, etc. If you're renting a car through National, your spouse or domestic partner can be added as an authorised driver at no additional cost, provided they meet the age and driver’s license requirement of the renter. National also offer three refuelling options such as prepay fuel, agency refills, or you refill. You can also find agencies with a Drop & Go option, which means dropping off the car quicker and not having to wait for receipts.

  • On average a rental car at New York John F Kennedy Intl Airport costs ₪229 per day.

  • In the past 72 hours, the cheapest rental cars were found at Ace (₪130/day), Dollar (₪136/day) and Thrifty (₪151/day).

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies at New York John F Kennedy Intl Airport are Enterprise (8.8, 197 reviews), Alamo (8.6, 214 reviews), and Hertz (7.2, 170 reviews).

  • Car rental companies that offer shuttle or pick-up services from New York John F Kennedy Intl Airport to off-airport locations include National, Thrifty, Budget, Avis, and Alamo.