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Orlando hotels near Sleuth's Mystery Dinner Shows
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Best Orlando hotels near Sleuth's Mystery Dinner Shows
With a stay at Universal's Loews Sapphire Falls Resort in Orlando (Southwest Orlando), you'll be within a 5-minute drive of Universal’s Volcano Bay and Universal CityWalk. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Orlando? This hotel has facilities measuring 115,000 square feet (11 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Overall 9.1 Excellent
Based on 1,943 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Good
6.0
Pros: The boat shuttle to the park was nice The pool and hot tub, arcade, exercise room all nice
Cons: Everything was a long walk. We had a non-working refrigerator which took 3 days to replace. There were bars of soap which had been plugging the toilet No microwave Everything was overpriced Movies in the room were available for$19 plus tax List goes on
Excellent
10.0
Pros: The pool area and slide were fun-- rooms were nice. Very easy to get to Universal on the water taxi.
Cons: Food was just okay at pool and cafe. Pricier restaurants better
Excellent
10.0
Pros: The rooms were beautiful. Everything is brand new, the room decor has a coastal feel. Its very tastefully done. The beds are comfortable, everything is top notch.
Excellent
9.7
Excellent
10.0
Cons: Would love a microwave in the room
Good
6.2
Cons: Check in was at 4PM, they did not have out Saphire Suite ready until almost 5PM. Housekeeping was horrible.
This family-friendly Orlando hotel is located on the Strip, within 2 mi (3 km) of The Wheel at ICON Park™, SeaWorld® Orlando and Aquatica. Discovery Cove and Universal Studios Florida are also within 6 mi (10 km).
Overall 9.0 Excellent
Based on 2,812 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
9.1
Excellent
8.8
Excellent
10.0
Okay
5.4
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
8.0
Pros: The different amenities that it offers
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: Staff was very knowledgeable and veryhelpful.
Cons: Room was dusty on the counter tops and desk. A bit of a surprise. there were other pieces of debri around, but not really bad, just surprising from other trips staying at Hyatts.
Good
6.8
Pros: the room was clean and comfortable, quite large the bedding was very nice no problems with the room itself the hotel was clean and functional--we were only there one night so i didn't get a chance to see the pool, but i'm sure it was fine
Cons: too many"extra" charges--taxes, resort fee etc. Too big and corporate feeling--i felt trapped in there there was a long line to check in the steak house was extremely pricey but cookie cutter...we were two women (model & writer) the sharpest people in the room and they stuck us at a dark, table in the back of the room and offered us the stingest wine pour I've had in years for a $12/glass wine. there was no charm or authenticity, felt totally impersonal staff were okay but acted more like hourly-wage employees (ie: didn't really care or seemed to have no idea what hospitality really means) perhaps it was b/c it's spring break, but the other guests were poorly dressed and lacked manners I would take a charming and well-run inn with less bells and whistles, but a decent chef, bartender and some personal touches over this any day
Excellent
9.7
Pros: Location, Bars, Food, Style
Cons: 20 resort fee a day a bit pricey
Good
6.5
Pros: Location, fitness center, quiet for sleeping, concierge lounge staff always excellent
Cons: Inconsistent service, changes in amenities that weren't disclosed, communication issues between different areas of the hotel, when issues raised, staff didn't do anything
Excellent
10.0
Excellent
10.0
Excellent
9.7
Cons: That my cc was charged three times for a one. Over aau
Excellent
10.0
Pros: Definitely one of the top 5 hotels I've ever stayed at, will definitely stay there again.
Excellent
9.3
Good
6.0
Excellent
10.0
Excellent
9.1
Pros: Clean, comfortable and fantastic diner open at 1:45 am
Cons: Cosr
Excellent
10.0
Good
7.7
Excellent
9.3
Pros: Cleaniness
Cons: The view from the room
Excellent
8.0
Pros: The pool was wonderful (although it rained all week - I squeezed in one time to visit). The staff was great. It was beautiful - everywhere. Free parking with handicapped tag! This would be a great place to stay for young people who walk well - especially with children who could enjoy the awesome pool. Very easy to get to in the elevator in second tower. We liked to lights under the furniture that seemed to be motion sensitive!!! They did have coffee maker in room and fridge - but no freezing compartment or microwave. Plenty of very fast elevators!!!
Cons: It was just too big for people with mobility issues. Asked for a room by the elevator so they gave us a handicapped room pretty far down from elevator. From the second tower, it was very hard to walk to a restaurant in the hotel. We were there for a conference in Conference Center "across the street". Tried very hard to research best hotel. No shuttle from Hyatt because it was "too close", but way too far to walk - so had to take taxis. They had shuttles for other hotels in the area. Not so sure about the TV in the mirror? Maybe it was because it was a handicapped room but the only time you could see it was while using the sink - and it interfered with line of vision to put make up on, brush hair, etc. for a fairly short woman. Did not like paying up front months in advance... For this price they should offer a free continental breakfast! We stayed in a $65 hotel the night before and the room was similar - and they offered a free full hot breakfast.
Excellent
8.8
Pros: Staff was extremely helpful. The facility was lovely and kept very clean.
Cons: When you are paying $200.00 a night paying for parking seems excessive. Paying fees for amenities not used doesn't seem fair.
Excellent
10.0
Cons: Nothing.....this place was amazing in every way. We cannot wait to stay there again!!!!
Excellent
8.2
Cons: I didn't like the resort fee as we weren't informed about it when we booked.
Excellent
9.6
Pros: Clean, close to restaurants, nice pool area
Cons: Paid online, then when I get to the hotel it's another $20 resort fee and $16 parking. Added another 20% to the bill.
Excellent
9.0
Pros: The best mattress my husband and I have ever slept on! The pool is fantastic with attentive pool-side wait staff. Staff was very good about making sure smokers went to designated smoking areas when by the pool. Perfect for a quick weekend getaway!
Cons: Spa prices were sky high even for a resort.
Excellent
8.5
Cons: Cost for parking (non-valet) was extreme... about as much as the theme parks. Was not amused that cost was hidden when booking, almost 20% of the cost of the room. room & facility was clean and professionally run.
Good
6.0
Pros: The hotel room was good with most amenities provided. The swimming pool was large enough for adults and families with kids to enjoy within the same facilities.
Cons: Despite all the good qualities, this hotel experience was ruined by the nightly resort fee of $20 charged during checkout. As far as I read during the booking process and the Terms and Conditions, this nightly resort fee is not mentioned anywhere, and guests believe that the amount that they pay through online booking sites are the total mandatory fees, with only optional incidentals charged during checkout. This is deceitful to the guests. Either include the resort fee in the upfront charges or state that this charge is mandatory and will be applied during checkout.
Excellent
8.2
Pros: - Great front office staff - Excellent concierge - very fast elevators - The coffee in the room was great - TV in mirror was great (yet it did not change channels or volume correctly) - housekeeping evening service was excellent when I called for more water and coffee - comfortable bed - fast operator responses and efficient over the phone - centrally located near OCCC. A lot of walking is needed as the area is massive - Great restaurants near-by - beautiful pools yet the weather was unfortunately too cold to swim
Cons: - Took a long time to get hot water in the shower during my 4 days stay. - Bathroom cleanliness was not the best I have seen. I always noticed an odor and felt it was not fresh and fully sanitized - The TV in the mirror did not work correctly and seemed to hang up when i try to change the channel or raise the volume - I had mold in the shower grout, yet this was fully cleaned on the 3rd day I was there. - safe battery was weak and barely opened to get my stuff out. Then it did not work afterwards. - TV had an issue and did not work on my 3rd night. I called it in yet I did not get a tech within 50 minutes to fix it and i had to sleep in the afternoon before going out. When I returned late at night the TV was fixed. .
Excellent
9.4
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
9.3
Excellent
8.8
Excellent
10.0
Excellent
10.0
With a stay at Universal's Loews Royal Pacific Resort in Orlando (Southwest Orlando), you'll be within a 15-minute walk of Universal Studios Florida and Universal CityWalk. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Orlando? This resort has facilities measuring 85000 square feet (7897 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Overall 9.0 Excellent
Based on 2,066 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
10.0
Excellent
8.0
Okay
5.7
Pros: Proximity to park Friendly and helpful frontline staff
Cons: Found out the pool was closed for planned renovations only upon our check in. No previous notice. Kayak package didn't include park tickets; buying a cheaper package thru Kayak does not include everything that buying through Universal does TV in room didn't work. Had to complain twice and have twonvisit from engineering. After long day at parks (great days) disappointing to not be able to just relax by pool or in room
Mediocre
2.0
Pros: Company cancelled my hotel days after booking
Cons: I actually got my room
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
9.7
Excellent
8.2
Excellent
10.0
Pros: The unlimited express passes, convenience, responsive, water taxi service.
Excellent
9.3
Pros: Our stay was comfortable and the location was great. We were so happy that express passes for the parks were included with our stay -- they made a huge difference.
Excellent
8.8
Pros: This hotel is super convenient for visiting the universal parks. Your room key is your express pass, which is a huge a bonus. Rooms size was decent and has keurig and mini fridge. Beautiful grounds, nice pool, friendly staff.
Cons: The beds/pillows are not very comfortable. While the pool area is nice, I wish there were a second “quiet,” or adult pool with additional hot tub. This hotel certainly caters to families, but not everyone has kids, and something less chaotic for relaxing would have been nice.
Good
6.0
Pros: Location is great. Short walk to Universal/City Walk. Staff was helpful. Beautiful hotel lobby and grounds.
Cons: Room was unimpressive for the price, and not very clean. Found hair in the sheets. Service/food in restaurants was subpar.
Excellent
10.0
Cons: Service at the sushi bar very slow
Excellent
10.0
Pros: Fortunately we were able to get a last minute reservation which turned out fantastic . Convenient, clean, helpful. Staff was very friendly. Included fast pass definitely compensates. Safety measures taken with hotel key iD's gave further comfort.
Cons: We really had no complaints. Our visit could not have gone any smoother.
Excellent
10.0
Good
7.1
Excellent
8.0
Pros: Great location, the staff is fantastic!
Cons: I had a wet spot on my carpet and found a hair on a "clean" towel. I think this was probably because they were so busy due to it being Christmas, because I've stayed here twice before and never experienced issues before. Still disappointing though, for the price you pay to stay here, you don't expect any snags.
Excellent
9.7
Pros: Lobby and Christmas spirit. Orchids and overall ambient . Water taxi not needed to drive and parking. Breakfast service. Exelent dinner at hotel restaurants. Very friendly staff.
Cons: Room gray colors. Like in a funeral home. It may be trendy, but not pleasant at all.Window view from Tower 2 shows a really neclected landscaping, which is incomprehensible in such nice otherwise hotel.
Good
6.8
Pros: Location, public areas (decor and ambience), Express Passes for the parks.
Cons: New bedroom decor is a disaster. Feels like a 70s nightmare and cheapens what used to feel like a luxury hotel. Same goes for the corridors leading to the rooms. The building of the Saphire Falls also ruins the outlook of the hotel. It used to feel like an idyllic South Pacific getaway. Now the view reminds you that you're just in another hotel block, so that special feel has gone. Lastly, charging to park in the hotel car park? Really? That really is fleecing your guests. over the years I've stayed at this hotel probably half a dozen times. I won't be back unless things change.
Excellent
8.0
Excellent
8.8
Cons: 1,000 rooms hotel , difficult personal service, long phone waiting time for answering by operators, etc
Excellent
9.1
Pros: Great location, with included Express Passes. Hotel overall was excellent.
Cons: The rooms needed some maintenance, and I cannot be the first ones to notice it. There was mildew in the shower on the ceiling that needed to be bleached. The shower leaked into the bathroom, because the original construction did not properly angle the tile to make the water drain back into the shower. The sink stopper did not stay plugged. The phone in the room did not work. Again, I cannot be the first person to notice all these. Why have they not been addressed?
With a stay at Rosen Plaza on International Drive in Orlando, you'll be within a 5-minute drive of Orange County Convention Center and SeaWorld® Orlando. Featured amenities include a business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 1,216 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
10.0
Pros: Excellent hotel in a great location opposite point Orlando
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
8.8
Excellent
8.5
Excellent
9.7
Pros: Clean simple
Cons: N ends 24 hour food and coffee shop
Excellent
8.0
Excellent
9.7
Excellent
9.7
Excellent
10.0
Excellent
8.5
Excellent
9.4
Excellent
10.0
Excellent
8.0
Pros: Close to sea world and any food you can think of
Cons: Double beds instead of queen because rooms are not very spacious
Excellent
10.0
Pros: I loved the rooms and that you guys offer multiple places to grab a bite to eat and drink. Beautiful hotel!
Excellent
8.0
Pros: Beds were good but pillows were great.
Cons: Would stay he again
Excellent
10.0
Pros: Kentucky
Cons: Great location with easy access to numerous entertainment venues. Hotel staff were friendly and helpful. Food at the hotel was very good and reasonably priced.
Excellent
8.5
Pros: Clean and nice quality rooms. Would stay there again.
Cons: Had to pay $13.00 per night to park. Didnt know this when i booked online at 3rd party site. I think its due to proximity to Convention Center.
Excellent
10.0
Excellent
10.0
Pros: Great location, friendly staff, clean modern rooms with mini fridge and coffee maker
Cons: Walls/doors are thin, as in I could hear a lot of noise from right outside the room or in the rooms right next to ours
Excellent
9.4
Excellent
10.0
Excellent
8.0
Excellent
10.0
Cons: Nothing
Excellent
8.0
Excellent
10.0
Good
6.0
Excellent
9.7
Excellent
10.0
Pros: Price, friendly associates, clean comfortable, environment, safety.
Cons: If has massage service and salon.
Excellent
9.7
Pros: Rosen Plaza is in an excellent location! Walking distance to the best restaurants and amenities. Has complete service of restaurants and coffee shops
Cons: Is a little outdated and the staff kept calling on our door everyday and multiple times (a day) without reason, they even opened it while we where inside because we didn’t reply to the knocking and when I went to talk to the lady she didn’t have a reason for why she was knocking, she just replied “it’s okay” and didn’t speak too much english.
Excellent
10.0
Cons: A bit confusing- there are 2 Rosen Hotels each on the opposite side of he Orlando convention center.
Excellent
10.0
Pros: Great location and food options on site
Cons: Nothing
Excellent
10.0
Pros: Great staff, food, and location
Excellent
9.7
Pros: I have stayed at several Rosen Hotels recently and this was one of my favorite hotels out of the Rosen family chain in Orlando. Id love to stay at the Shingle creek Rosen but its always out of budget but this hotel is well maintained, modernly updated with beautiful renovated rooms. This hotel has many amenities including a hotel pool bar, hot tub, Starbucks coffe, and a nice modern club although wasnt our style or that busy on the weekend we stayed. Very well worth checking this hotel out and the staff is very friendly and accommodating! Will def stay again!!!
Excellent
10.0
Pros: Bed are very comfortable, I rest well with no back pain the next morning I had one complaint about the toilets in the restroom being to low ,the next time I visit it was bigger toilets in the restrooms. The everything was beautiful, would have loved to have had a microwave oven in the room ,but it was still okay because the food in the hotel was great. You can tell mr. Rosen put a lot of love and care into his hotels motels the atmosphere love.
Cons: The valet Parkers was quick ,good and on point, but we paid out a lot of money each time we left we had to pay the valet Parkers plus pay for parking space ,very confused was we supposed to tip every time brought the car and took it back. That was a lot of tipping. That was the only problem
Excellent
8.2
Pros: Friendliness of staff Convenience of restaurants and other places to get food the beds were soft and comfy did not see any insects in the room provided clean towel and more shower gel and other toilet trees
Cons: there was a stain on the rug not having a microwave included on the room if you had a microwave you would be charges the frig shelf door did not have a bar in it to prevent food or bottles of waters from falling off the shelf and on to the floor when opening the door. food at the restaurants were high and the quality of the food was not that great
Excellent
9.7
Pros: Great location, room was clean, parking normally is $13 but i was not charged parking fee. Only issue that can be a problem is parking area is big due to size of hotel and at nights when finding parking it can be pretty far away but it wasn't too bad.
Excellent
8.0
Pros: great location, beautiful hotel, when you have a problem with something in your room the maintenance staff gets there pretty quick.they have the most comfortable beds.the rooms are very nice and the view was awesome.
Cons: the a/c did not work in our room, it kind of smelled like old smelly carpet party because the room was hot. when they did come to fix the a/c they said we would have to pop open the front panel on the unit to change settings because the wall control did not work. we also set the do not disturb button and at about 830 am house keeping tapped like crazy with what i think was there keys and when i opened the door they said"oh your not up yet" and walked to the next room and started tapping. when i pulled in front of the hotel to check in while my wife sat in the car the valet jumped in and moved it twice in the 5 minutes i was inside, there was hardly anyone in the huge driveway at the entrance.
Excellent
10.0
Pros: Wonderful for the price and time and location - couldn't be better or more friendly!
Cons: There was just one little slip up that my one guest didn't receive her breakfast vouchers until the mid-point. But she treated someone else then:)
Excellent
10.0
Pros: Newly renovated Very clean Beautifully appointed rooms Comfy beds Beautiful bathroom Price - stayed 1 night and recd a bargain rate.
Cons: Parking lot. I didn't valet and it was pouring outside. Car was pretty far to entry. Couldn't find an unlocked side door.
Excellent
8.6
Pros: Friendly staff, very helpful with dinner accommodations
Cons: Had to pay for parking even though I was staying at the hotel.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Cons: The WiFi didn’t work correctly for me.
This family-friendly Orlando resort is within 2 mi (3 km) of Pointe Orlando, SeaWorld® Orlando and Aquatica. Orange County Convention Center and Wonderworks are also within 1 mile (2 km).
Overall 8.8 Excellent
Based on 2,266 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: Everything
Cons: Bed was to firm for me.
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
9.7
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: We had a great time. We will stay at a Rosen property whenever possible.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.4
Excellent
10.0
Good
6.0
Excellent
10.0
Mediocre
2.5
Excellent
10.0
Pros: Bed was comfortable. Clean. Room service was great.
Cons: It was a great location. Very pleasant staff and near by to convention center.
Good
6.5
Cons: HVAC set off the fire alarm in my room one nigh when it automatically switched from cool to heat.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Mediocre
3.4
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
8.8
Excellent
10.0
Excellent
8.8
Excellent
10.0
Good
7.7
Excellent
8.2
Excellent
10.0
Okay
4.0
Excellent
10.0
Good
6.2
Excellent
10.0
Excellent
10.0
Pros: Very friendly staff. Variety of eating options. Clean rooms. Comfortable beds.
Cons: Parking garage in back of hotel. Convenient if there for event in ball room but not long walk from rooms if you need to go back to car.
Excellent
8.0
Pros: Great hotel with a great pool and good options for eating/dining
Cons: The gym was terrible and small.
Excellent
8.5
Pros: The deli, the beds! Are amazing.
Cons: The elevators are a nightmare, for those of us on 16 or higher you waste hours of your life for one. One morning I got fed up and timed it 9 minutes!! All because one lift is out. Yet if you are 1-15 you have 6 lifts, we only had three. It's been like this since May 2016.
Excellent
8.0
Pros: I loved the atmosphere and overall beauty of this hotel. The food was wonderful in the restuarants i visited. Our room was perfectly clean and had top of the line linens. Our only problem was the concierge service, they had no information on bus lines or downtown parking. Would we come back? Yes in a heartbeat!
Excellent
10.0
Pros: Location, nice facilities and grounds.
Cons: A bell hop came to our room to load our luggage on the cart and then stayed with it outside until I got my truck, but then my luggage was handed off to a vallet employee who loaded it in the vehicle. This made me feel like I had to tip two people when I felt the bell hop fully deserved the entire tip! I realize tipping is optional; however, both were performing a service for me and it put me in an uncomfortable position to either short someone, not pay someone, or pay more than I wanted to pay out for a tip. Also, I had asked for a late checkout and was granted one (thank you!), but this information was not communicated to the maid and it was obvious she was not happy (with me) about it.
With a stay at Universal's Cabana Bay Beach Resort in Orlando (Southwest Orlando), you'll be within a 5-minute drive of Universal’s Volcano Bay and Universal CityWalk. Featured amenities include complimentary wired Internet access, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8.7 Excellent
Based on 6,675 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Pros: We will be back! This hotel is really cool and convenient. It was sold out while we were there, but the way it's laid out, it doesn't feel as though there are people everywhere. Lots to do, always clean, shuttle service to the parks was awesome. Truly a great experience!
Excellent
10.0
Pros: We liked that the room was very clean. It was great to be able to take the bus to the park and not have to worry about parking.
Okay
5.1
Pros: It has a great location and the theme is cute
Cons: Nothing works in this hotel and the staff are rude. Fridge doesn't work, hot water doesn't work, heater is intermittent. The tiny windows don't open so the room is very stuffy. The beds and linens are not hotel quality. There are many many hotel choices in Orlando. One can get a much better room than this for the money and pass on their rude staff.
Excellent
10.0
Pros: Shuttle's to the parks. Staff friendly and an easy checkout. Rooms are very clean and had great big windows with beautiful natural light coming in. No problems.
Excellent
9.7
Pros: We loved the resort and room decor, cleanliness, friendly staff, fun pool with water slide and lazy river, and the suite was set up perfect for getting ready with three kids (separate shower/toilet/sink and mirror). It was in an excellent location with easy access to the Universal parks. Shuttle was quick and easy. Our teens (18, 17 and 13) LOVED Cabana Bay!
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.0
Pros: Pools are awesome.
Cons: Not a sit down restaurant on site.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
9.4
Excellent
8.2
Pros: The lazy river was the most relaxing, after a day out. Buses to the Universal parks was handy. Nice looking hotel inside and outside. Security patrol on the parking lot at night time.
Cons: Had to buy the tubes for the lazy river, or bring your own. Staff just doing their job, but not make you feel welcome. There is no parking space available, when you check in or out, unless, you get lucky and find one, before someone else takes the short term spot. No business centre, been told at the desk, it's not a business hotel. All I wanted is to print out my boarding pass. Lucky, a lady on vacation, told me, the guys booking transportations, they willing to help, if I ask them nice, which they did. Not returning here any more, didn't make me happy and welcome. I can get that in any other cheaper hotel.
Good
6.5
Cons: We went to breakfast and talked with friends until 12:30 or 1:00 and were charged a second day for parking!!!!!!!!!
Excellent
9.7
Excellent
9.1
Pros: We really enjoyed the pools, lazy river, movie on the lawn, bowling, and the food. We love it!
Cons: It's a bit pricey, but not terrible.
Excellent
8.0
Pros: Close to universal resort. Great decoration and theme.
Cons: Requested park view, could see nothing but bamboo. Limited amount of pillows.
Excellent
9.1
Pros: The staff was helpful and friendly. I liked how they had transportation to and from Universal.
Cons: Since our room was all the way at the end of the hallway, it took so long to get to our room because the hotel is so big.
Excellent
10.0
Pros: Very convenient location with shuttle e bus to the parks. Clean nice room, has everything you need for the stay, yet sleek and affordable. Love the retro look! Cant be happier!
Excellent
10.0
Pros: I enjoyed everything .,I enjoyed everything .The staff , the pools
Excellent
10.0
Pros: Perfect for families. Very friendly & helpful staff. Cafeteria that is opened late. Starbucks in the lobby for early mornings. Convenient & timely shuttle busses to parks. I would definitely stay here again!
Cons: It's a little expensive but that's to be expected considering it's an on-site hotel. Personally, the price is worth the convenience and amenities.
Excellent
9.4
Pros: While not the most elegant place to stay it is a great value if you want to stay on Universal property. Early admission and bus transport to park made All the difference in our Harry Potter experience! And the cafeteria had very well prepared food (and large portions) for breakfast/dinner at a reasonable price. Important for us as my husband has to watch diet due to diabetes.
Excellent
10.0
Pros: The atmosphere is exciting!
Cons: There is an extra charge for parking. It would be more convenient to pay one fee. It just seems ridiculous to pay $12 for parking for a $200 room.
Excellent
10.0
Mediocre
2.8
Excellent
9.4
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
8.2
Cons: Overall this was a great place! I was disappointed that our rooms were not cleaned until 5:00 pm. We came back from the park to take a dip in the pool before dinner and housekeeping was still in our room at 5:00. Very late in my opinion.
Excellent
9.6
Pros: Hotel staff was very friendly and helpful, shuttle busses were frequent and convenient, lobby and pool area were wonderful, food was good- would definitely stay again!
Cons: Nothing!
Excellent
10.0
Pros: We thought beds were very comfortable. Free Upgrade was great! Theme was fun and details were impressive.
Cons: Room furniture needed a little TLC. Nothing that upholstery cleaners couldn’t fix. But all in all very comfortable and spacious! Would definitely recommend and return.
Excellent
10.0
Pros: friendly, helpful staff with lots of amenities
Cons: hotel didn't include express pass
Excellent
10.0
Pros: This place is way more than a hotel! It was a vacation in and of itself. We would love to go back and spend more time there!
Cons: Nothing
Excellent
8.0
Pros: Fun theming especially for baby boomers. I would rate the hotel as slightly above a Disney value resort with the theming, facilities and location/ transportation all just a little better.
Cons: The location is not very convient to the parks and transportation was good but like any bus system there was a wait. With such high traffic roads I can see why walking is not a good option. All in all if staying in site again I would make a different choice.
Excellent
9.6
Pros: Good for families. Easy park access. Theme hotel for a theme park.
Cons: Sink leaked but attended to promptly.
Mediocre
2.0
Pros: It’s was close to universal
Cons: They put us in the wrong room when we asked and paid for a room with a view of Volcano Bay. Then we moved to another room and the TV was broken. We called them several times but the TV remained broken. The place has no proper restaurants. Only a diner/supermarket kids place. We were very dissatisfied
Excellent
9.7
Excellent
10.0
Pros: Love the fact they have life guards at the lazy river and pools!!!
Situated in the entertainment district, this hotel is within a 10-minute walk of Wonderworks, Pointe Orlando and The Wheel at ICON Park™. SEA LIFE Orlando Aquarium and Madame Tussauds are also within 15 minutes.
Overall 8.6 Excellent
Based on 811 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.4
Excellent
9.1
Excellent
8.0
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
8.0
Okay
5.7
Excellent
8.0
Excellent
8.0
Excellent
9.1
Pros: Great location, friendly staff but building and furnishings could use an update.
Excellent
9.1
Pros: Every employee was friendly and greeted us at every opportunity. Location is walking distance to I Drive and on the shuttle for OCCC events.
Cons: Property is getting a little worn. I have stayed here over the past six years and the rooms are getting a little rough around the edges. Everything is very clean but the owners need to spend some cash to freshen up this location.
Excellent
10.0
Pros: We had a very good experience at Hampton Inn Orlando. Very clean room, bed very comfortable and pristine (I check beds in hotels for undesirable surprises), and Hampton was a pleasure in cleanness, good service. The price was excellent too. For sure on our nexts travels we go check for stay at Hampton Inn where will be available.
Excellent
10.0
Pros: Everything was great.
Mediocre
3.7
Pros: Nothing really
Cons: It was difficult to find The hallway was extremely hot Staff was ok
Excellent
8.0
Pros: Nice room comfortable beds polite staff and extensive section for free breakfast I would recommend this hotel
Okay
5.1
Pros: I like the fact the staff come to fix problems immediately.
Cons: The drains clogged up.
Excellent
10.0
Pros: The staff was great, the room was nice and clean and FRESH. Check-in and out was quick and easy. The access to everything was very nice too. Will definitely stay here when I make my annual trip to see my son here.
Excellent
10.0
Excellent
8.2
Good
7.4
Excellent
9.4
Pros: Perfect place to stay if you are visiting Universal and Seaworld. It was clean, comfortable and a $12 taxi ride to the theme parks.
Excellent
8.5
Cons: Did not have a fridge in the room.
Excellent
8.0
Pros: Great facility, clean, orderly, no complaints with anything about the stay.
Cons: I ordered and had a confirmation for a king bed room and was given a 2 double room with no explanation. But that's solely on Expedia, nothing wrong with the hotel it's self.
Situated near the airport, this spa resort is within 1 mi (2 km) of SeaWorld® Orlando, Aquatica and Pointe Orlando. Discovery Cove and The Wheel at ICON Park™ are also within 2 mi (3 km).
Overall 8.4 Excellent
Based on 945 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Okay
4.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
9.4
Pros: Close to convention center. Great pool for kids.
Cons: In room bottled water $5.00! Stop at the 7-11 down the street and stock up.
Excellent
10.0
Okay
4.0
Excellent
9.7
Excellent
9.7
Pros: Beautiful, clean, large facility. The lazy river is incredible. Multiple pools and areas assure that there is something for everyone. Javier, a server in the Bistro made the entire trip. He was so sweet and happy. He made everyone in the group feel so special and cared about. Javier was the brightest part of the whole trip!
Cons: Love bugs were a huge nuisance and a bummer. I recognize that there isn’t anything you can do about them, but they definitely disrupted all calm moments! The prices in the Market were quite steep.
Good
6.2
Pros: The amenities were nice and the hotel clean. The few interactions we had with hotel staff was pleasant.
Cons: The beds were very hard. The walls thin. The $20 parking per day for a guest staying in the hotel is insane. The fast check out tells you to leave your keys in the room. However, you need these to get out of the deck, we had to check out a 4 am to make out flight so fast check out was needed. Well it was totally pointless when I had to go by the front desk anyway when I couldn't get out of the lot. I would expect much more plush beds in a hotel at this price. Then there were the walls, the rooms have a pass through door. I see the point in it. However, you can make out the conversations going on in the next room. Not to mention any noises in the hallway.
Excellent
8.5
Pros: Tv in bedroom did not work well, and room was tough to keep cool.
Okay
4.0
Cons: Do not buy Disney ticket from hotel!
Excellent
9.4
Pros: Everything was great price a little expensive also checked in at 2 AM so didn't have enough time to enjoy the whole hotel was a last-minute trip to go see my daughter and I brought my seven-year-old daughter with me my 23-year-old daughter goes to you UCF so we couldn't stay with her hilton is great again a little pricey
Cons: Hilton is great again a little pricey
Excellent
8.0
Pros: Loved the lazy river! Great recreation options onsite (lazy river, pool, fire pits, tennis court, putt-putt, pool bar/restaurant). Good location and public transportation options.
Cons: Room was right across from fire station with sirens at all hours. Low water and toilet pressure. No balcony, kitchenette, or table and chairs. Food and room a bit pricey. Mini fridge difficult to find-hidden in dresser set.
Okay
4.5
Pros: Location
Cons: Staff
Excellent
9.3
Pros: The room, pool and staff.
Cons: The food was good however it was priced way too high. $60.00 plus for two hamburgers and fries is out of line.
Excellent
8.0
Excellent
10.0
Excellent
10.0
Okay
5.4
Cons: The bathroom was filthy and needed more towels.
Excellent
9.7
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
10.0
Pros: The staff was very courteous ! Amenities were nice, pool area was very fun for the kids. Poolside food was great !!! We came into Orlando very late on our way to Disney. After trying over 10 budget hotels in the area that were all fully booked we found the Hilton had a room for us. Saved our tired traveling family. Thank you Hilton Orlando.
Excellent
10.0
Excellent
10.0
Pros: The entire experience was positive. Very kind and dedicated staff. The Pool is great. Valet parking was fast and convinient.
Cons: Queues for breakfast were too long. the price of in-room food and food in the market place was way too high
Excellent
9.0
Pros: The hospitality suite was nicely accommodating.
Cons: Evidently, I had to forfeit the kingsize suite for a set of double beds to be adjacent to the hospitality suite. However. In the hotel's defense the upgrade was not made until arrival, and it was a Sat.
Located in Southwest Orlando, this golf hotel is within a 10-minute walk of Universal Orlando Resort and Universal’s Volcano Bay. Ripley's Believe It or Not and Fun Spot USA are also within 1 mile (2 km).
Overall 8.3 Excellent
Based on 4,252 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.1
Pros: Good location, good clean room, idea base as jumping off point to universal/disney parks
Excellent
8.8
Excellent
10.0
Pros: This is our go to hotel for Orlando. We go twice a year and always stay here. It's a short walk to universal (20 mins). Pool gets the sun most of the day and there is plenty of space. The rooms have recently been redecorated and recarpeted. The rooms are spacious and well equipped. Plenty of space for clothing for our extended stays. Hairdryers are good as is the shower. Maid service is outstanding and rooms are extremely well maintained daily. Staff are friendly and helpful. I love this hotel!!!
Cons: That I had to go home and leave this place.
Excellent
10.0
Good
7.1
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Mediocre
2.0
Excellent
10.0
Pros: The hotel was very well maintained and clean. It has been recently remodeled, and everything seemed fresh. The staff was very nice and helpful. It is very close to Universal Studios. We could see the Volcano directly across I-4 from our room. We were on the 9th floor, and the view was great.
Excellent
8.0
Pros: I was in town for business and looked the Rosen Inn up online. Everything was great, comfortable, and the staff was polite and attentive. Will definitely be staying again.
Good
7.1
Pros: We walked to Universal Studios each day. We were close to restaurants and stores. We took the shuttle back to the hotel each day.
Excellent
10.0
Pros: Nice hotel friendly staff clean. good location. Quiet
Excellent
10.0
Excellent
10.0
Pros: All
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Good
7.0
Excellent
8.0
Excellent
9.4
Pros: The magazine article about Rosen.
Cons: The bed wasn't the most comfortable..
Excellent
9.1
Pros: Pet Friendly Restaurants available Electric Car Charging Station Option to wash/dry/clean shuttle Breakfast
Excellent
9.0
Pros: great location for universal parks, wet n wild and sea world. comfortable rooms
Excellent
10.0
Pros: Everything great
Cons: None
Excellent
8.0
Pros: Clean. No noise. Asked for towels and they were brought up in less than fifteen minutes. Decent beds. Completely updated. Friendly staff. Private parking with security.
Cons: Nothing
Excellent
10.0
Pros: I loved that even though it’s a lower level Rosen, it still had the Rosen customer service, and cleanliness. I couldn’t be more happier, the front desk was so sweet and I called to see who cleaned my room and I believe her name was Nilsa and she did such a wonderful job. I also loved the views from the 9th floor I could see downtown Orlando, universal and surrounding areas. I usually stay at higher star hotels but this one had to be one of my favorites so far and it was so affordable and free parking.
Good
7.4
Good
7.4
Pros: This isn't the first time we stayed here. love the shogun restaurant it's always a great time and great food. unfortunately the housekeeping staff does not obey the 11 o'clock checkout time we went to breakfast at the hotel and we came back all of our stuff Was thrown away even putting do not disturb sign up dod not stop the staff from going in our room way before checkout and emptying our liquor bottle and throwing away our food on the fridge and items we had gotten from universal that was on the table and nightstand. Also so not waste your money at the bar. I drink very often and can guarantee you their alcohol is water downed. We w took shots and didn't feel anything. We bought a bottle at the store on premise and that was what the housekeeping threw away. The sushi bar was excellent fresh and yummy.
Excellent
9.4
Pros: Willingness to cooperate and correct the problem to to the best of their ability.
Cons: NA
Good
6.2
Cons: Bugs crawling on night stand. Silverfish on floors.
Excellent
9.4
Pros: Location was great. Value was great. Clean rooms and great staff.
Cons: Wish they had a hot tub and kids pool. Also wish breakfast was included. Decent price for buffet though.
Excellent
8.0
Pros: MA
Cons: Should have ale included in happy hour at bar
Excellent
10.0
Pros: customer service was excellent and very friendly
Excellent
9.4
Excellent
8.0
Good
7.4
Excellent
10.0
Good
6.0
Excellent
8.6
Excellent
9.0
Good
7.4
Good
6.2
Excellent
8.0
Excellent
8.0
Stay at this stylish Universal Partner Hotel situated close to Universal Orlando Resort™, SeaWorld® and the Disney® Theme Parks. Welcome to the Best Western Orlando Gateway Hotel, the Gateway to Orlando Attractions in Central Florida. This full-service hotel offers the best in customer service for both business and leisure travelers. Guests will be minutes from Universal Studios Florida™, the Universal’s Island of Adventure™ theme park and Universal’s Volcano Bay™ water theme park. Each well-appointed guest room and suite at this Orlando hotel features cable satellite television with HBO® and free high-speed internet access. Hotel guests will find great dining on-site at the hotel's restaurant or cocktail lounge. The hotel is also ideal for group travel with full-business services and meeting facilities, perfect for conferences, family reunions and other events. The Best Western Orlando Gateway Hotel also features a fitness center, guest laundry and a half basketball court. Guests staying at the Best Western Orlando Gateway Hotel will be less than ten miles from local attractions such as the Walt Disney® Resort and Theme Parks, SeaWorld®, Discovery Cove®, Disney's the Wide World of Sports and Dr. Phillips Center for the Performing Arts. Corporate travelers staying at this Florida hotel will be close to the Orlando/Orange County Convention Center, Coleman Aerospace, L-3 Communications and Lockheed Martin Missiles and Fore Control. Hotel guests will also enjoy sky diving at the indoor Sky Venture, less than one mile away. The Best Western Orlando Gateway Hotel is proud to offer superior customer service and a convenient location in Orlando. Make a reservation today and save! Enjoy your stay.
Overall 8.1 Excellent
Based on 6,698 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: nice pool and good breakfasts
Excellent
8.0
Excellent
8.0
Okay
5.1
Pros: Location is good as it is near Prime 1 oulets, restaurants like IHOP, KFC, Subway are also close by. The female reception staff are frienly and build a rapport with you, Parking is free and plenty of spaces. Laundry is a bonus
Cons: Were do I start, the male reception staff are cold unfriendly and do not smile. The decor is out dated in the corridors and the room, feels like they brought in six million somkers and let them somke away, not good. The pillows are not pillows in the room they are cushions why!! The AC unit is to load, barely get through the night with the noise. The biggest issue we had was the shower, it felt like you may as well go outside and wait for rain to wash the shower gel/soap away. Reported this to reception, who said they will get it looked at, and nothing changed, make sure you add an extra 15-30 minutes to make sure you feel clean from soap. BW - you need to get this sorted, and fix the water pressure.
Okay
4.2
Okay
4.0
Pros: Location is good, female reception staff are friendly and has a smile.
Cons: Shower was that slow, it felt like it was a watering can that was blocked. Reported this but nothing can of it. Male reception staff are unfriendly and face that looked like it was slapped with a wet fish. No pillow just cushions for sleeping on, what's this all about:
Excellent
8.0
Excellent
10.0
Excellent
8.8
Good
6.0
Excellent
10.0
Okay
4.0
Excellent
10.0
Mediocre
3.7
Excellent
10.0
Good
7.4
Good
6.0
Excellent
9.1
Excellent
8.2
Mediocre
3.1
Mediocre
2.0
Pros: The toilet broke 3 times. Shouldn't have to worry about that when you pay almost $200 to stay there. Just wanted to relax.
Excellent
8.0
Excellent
8.2
Good
7.4
Cons: The window had a huge leak when it rained. Humid smell in the room. Crazy and loud neighbors.
Good
7.7
Pros: Allows pets! Very clean! The location is wonderful cause it is right next to Universal!
Cons: The grassy area for pets was too small. No trash cans near back exit door. Strong odor of the cleanliness.
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Good
7.7
Excellent
10.0
Good
7.6
Excellent
8.0
Okay
5.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Good
7.4
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
8.0
Excellent
8.8
Excellent
10.0
Excellent
9.1
Excellent
10.0
Located in Southwest Orlando, this hotel is within 3 mi (5 km) of Pointe Orlando, Universal CityWalk and Orlando International Premium Outlets. Orange County Convention Center and Universal’s Islands of Adventure are also within 3 mi (5 km).
Overall 8.1 Excellent
Based on 2,128 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.7
Excellent
10.0
Excellent
10.0
Pros: Room, restaurant
Excellent
10.0
Excellent
10.0
Pros: Clean, nice staff, great view, close to universal
Excellent
8.3
Pros: Workers was friendly and the breakfast buffet was good.
Cons: Wifi should be included in the price of the room. It shouldn't cost additional 12.95. Also u shouldn't charge $9 for parking a day. It deters customers to come back.
Excellent
10.0
Pros: I loved the hotel and the proximity to Universal Studios. The rooms were clean, the service was great and the feel was much more highend then some of the other hotels in the area.
Cons: It was very family oriented so sometimes there were noise related issues. We're a young couple so it would have been better to have more quiet and less kid like chatter but it was still not enough to deter us from staying at the hotel in the future.
Excellent
10.0
Excellent
9.6
Excellent
10.0
Okay
5.7
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
7.4
Pros: Pretty
Cons: Paper thin walls, fine for a short stay but not for a long one
Okay
4.5
Cons: The parking was terrible. You have to pay $10 per day to park at the hotel but there is not enough parking for all the hotel guests. Once the parking lot is full you have to use the valet parking which costs more money. This hotel is better suited for someone that is in town for business, not a family on vacation. If you use the room service, you have to pay a $3 delivery fee and a 22% tip. The hall that our room was on had a terrible odor and there were stains on the sheets.
Excellent
8.6
Pros: Convenience to the parks in the area.
Excellent
9.7
Pros: The friendliness in the interactions I had with almost everyone. From the valet, the gentleman checking us in and the bell hop. Everyone was great, interactive and was genuine with their interests and advice for things to do in Orlando. probably will stay here again even though the price was high.
Cons: The price was a little much for a one night stay. And when checking out the guy was so short and to the point with me. He asked how my stay was but it was genuine. He could've been having a bad day, we all have those but everyone else was so friendly and pleasant that he stood out. Could've at least included a nice breakfast for the price paid too.
Excellent
10.0
Pros: Great location to Universal studios. The room was clean and staff was friendly.
Good
6.5
Cons: I didnt like that there was a $14 per night fee at a higher end hotel that wasn't in a city. That is just unacceptable.
Excellent
10.0
Pros: Liked everything. Great accommodation, very helpful and friendly staff
Cons: There was nothing that I did not like
Excellent
8.0
Cons: Having to pay additional monies to park in the parking lot....
Good
6.8
Cons: They offer an early check in....the front desk told me when I got there it rarely happens...then why offer it???? We arrived at 1pm and our room was not available. We went to a local restaurant and came back around 3pm still not ready, waited in the lobby and at ten till 4 the room was STILL NOT ready. I asked if it would be ready within the next 10 mins all while other guests were able to check in and we some how had to be moved to a different room. My advice if someone requests an early check in get those rooms cleaned first, you are a major hotel in downtown universal there is no excuse for not having rooms available for those with reservations.
Excellent
10.0
Okay
5.4
Pros: Pool and outdoor bar area was nice. Complimentary coffee was good in lobby.
Cons: Air conditioning in room. An engineer was sent up to take a look at it and he told me not to run it for 30 minutes because it was frozen. It never worked properly the rest of the stay. I had left my key in my room and I went to the front desk to ask for another one I was never asked for ID I just told her what my room number was and they gave me a key no questions asked. Was concerned about security at the hotel
Okay
4.0
Excellent
9.7
Good
6.8
Excellent
9.0
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
8.0
Pros: I can always count on the Crowne Plaza being consistently good. This one was no different.
Good
6.2
Pros: General clean, quiet, hotel with all the necessary amentities, bar, Breakfast , computer printer, clean rooms
Cons: The fitness center equipment was old and not well taken care of. The two days I was there only 1 of the 5 treadmills was functioning on the first day and the second day there were two different ones working and one had a loud screech and the other rocked and knocked against the floor. They also had a bike and elliptical, but the elliptical was not working either.
Good
6.0
Pros: Located near Universal Studios and I-4 (most direct route to Disney World). The best feature - a Giordano’s Pizza within walking distance. The hotel has an upscale, perhaps even a little gaudy and artificially pretentious feel. The rooms and public areas are clean and well maintained.
Cons: Perhaps because of the convenient location, the roads around the hotel are very contested, making it hard to get in and out of the parking. Parking is the other issue - there is not much, and what there is, costs $12 a night. There were 2 private events at the hotel the night we checked in, and the parking was over-full with abandoned cars blocking parking empty spots, and other cars which could not get out - a perfect nightmare. Finally, the hotel seems to be the location the chain uses to lure people to Orlando for their time-share presentation - "Stay 3 nights in Orlando for free if you attend a 45 minute presentation." If you are into timeshares, great! We are not. If we ever visit Orlando again, we will choose a different hotel.
Excellent
8.8
Good
7.1
Pros: I had read reviews regarding how loud the AC was, but this wasn't a problem at all. Everything was just okay, but paled in comparison to our 2nd stay later in the week that cost the same per night (Renessaince Marriot) not sure if I got a great deal there, or a bad deal here. Not unhappy, but happier out next destination for the balance of our trip.
Cons: Size of room, a little dated.
Excellent
8.2
Pros: Quality for price, location, breakfast buffet, clean
Cons: A bit noisy, we could hear everything in the next room and hallways
Excellent
8.0
Cons: $17 for a 12 year old breakfast buffet was steep for the "selection" & taste.
Okay
5.4
Pros: Close to Universal and I-Drive, In walking distance to the Orlando Eye and several attractions on I-Drive
Cons: Cost of room was more than what the facility warranted. I paid up-front but was additionally charged $32 for a parking pass, this was ridiculous and I felt was a hidden charge to yet get even more money. Overpriced!
Good
7.1
Pros: staff very nice, very easy to accommodate request..
Cons: mens restaurant outside restaurant area very little or no tissue paper.. our room was not vacuum for 3 days also still not enough tissue paper left in the room....
Mediocre
2.0
Pros: Proximity to things we were doing.
Cons: The A/C unit in the room was insanely loud and the bed was about 2 feet away from it. Then of course waking up to a flood in the bathroom was the icing on the cake.
Mediocre
2.8
Cons: Check in isn't until 4 and the pool closes at 11. Its not up to date at all and way over priced for what you get. Very disappointed
1020 tastefully decorated guest rooms featuring two double Simmons Beautyrest Pillow Top beds or one king bed, refrigerator, microwave, coffee maker, iron and board, hair dryer, and an electronic safe large enough to accommodate a laptop computer. We also provide free Wi-Fi and cable television with Disney Channel and premium movie channels. Be sure to visit our three large swimming pools, video arcade, children's playground, and our many dining options - Plaza Garden Restaurant, Zebra's Sports Bar & Grille, Smoooth Java Coffee Bar, and our 24-hour Lite Bite Mini-Market/Deli. The Plaza Garden Restaurant provides buffet style dining where children 5 and under eat free with an adult purchase,(1 free child per adult.) If your plans include a visit to Orlando's theme parks, we offer free scheduled shuttles to Universal Orlando Resort, with transfers to SeaWorld, Aquatica and Wet 'n Wild, (reservations required.) Our guest services desk can also handle any of your needs, including attraction tickets, restaurant reservations, car rentals, and airport shuttles. Please call us toll free at 800-999-8585 with any questions you may have.
Overall 8.0 Excellent
Based on 5,770 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.1
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
10.0
Good
6.0
Okay
4.5
Cons: Very dark and dingy
Excellent
8.8
Excellent
10.0
Pros: They attended to me in a timely manner. Check-in was very smooth..
Excellent
9.7
Excellent
8.0
Excellent
10.0
Good
7.1
Pros: Location, comfortable beds
Cons: Small rooms, small bathrooms, backs up to a noisy highway
Mediocre
3.7
Pros: Location is just great
Cons: Room was dirty. Carpet was wet, it was reported but they didn't offer to give us a new room. Small towels and no so clean shower. Noisy even though my room was not facing highway.
Excellent
9.7
Pros: Comfortable beds in a clean room. Very close to many things to do!
Excellent
10.0
Excellent
9.7
Excellent
8.2
Excellent
10.0
Good
7.1
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
9.4
Excellent
9.4
Excellent
10.0
Excellent
9.1
Excellent
9.7
Excellent
10.0
Excellent
9.4
Pros: I was VERY surprised as to how nice and convenient the room was.
Cons: I liked everything.
Excellent
8.0
Cons: Everything was great except the noise level at night (3am or later). No fault or the hotel or staff. It seems I was the only one there on business.
Excellent
8.2
Pros: The cleanliness of the rooms and comfy pillows
Cons: Check in and check out was very unsatisfactorily
Excellent
10.0
Pros: Ease of check in and out, coordinated parking for guess and guess of guess . Would recommend to others.
Cons: The bathtub was hazardous climbing in and out of,too high
Excellent
9.7
Pros: Proximity to convention center.
Cons: Noisy, next to I-4
Excellent
8.5
Pros: Room was exactly what I expected. Staff was very friendly. Enjoyed the restaurant, bar & grill and convenience store on the premises and the prices were more than fair. I will definitely stay again when in the area.
Mediocre
2.0
Pros: location
Cons: the shower knob falling out hair in the tub pillows and blankets uncomfortable poor air quality noise by room from highway
Good
7.1
Pros: I like that the hotel was on the main strip and minutes away from the parks. The staff was amazing.
Cons: One of the pillowcases looked like it had dried up blood on it.
Excellent
8.2
Pros: My husband and I had a great stay. This hotel was walking distance to the Orlando Improv, which made for a convenient stay. We were concerned because we like to stay in recognizable national chains where you know what you will get, but we were not disappointed. I would say it Ian compable to a Garden Inn or Hampton (w/o) the breakfast.
Cons: Some of the security guards and parking staff were a little less than friendly.
Good
7.1
Pros: Location
Cons: No elevator indoor
Excellent
8.8
Pros: Lots of space in the room and on the property. Nice pools, restaurant was ok food prices where reasonable, breakfast buffet was good. Onsite 24hr store was handy. The location is very good.
Excellent
10.0
Pros: Everything
Cons: wish we could stay longer
Excellent
8.0
Pros: All the essentials in a budget format.
Cons: Staff can be characterized as more "summer job" than career professionals.
Excellent
8.8
Pros: The check in process was easy enough. The room exceeded the expectation that I had for the price I paid. Very beautiful and safe. I will be returning in a month during my next visit.
Cons: Can’t really think of any
Excellent
8.0
Excellent
10.0
Excellent
8.2
Excellent
8.6
Pros: My favorite thing was the room's cleanliness.
Excellent
10.0
This family-friendly Orlando hotel is within a 15-minute walk of Ripley's Believe It or Not, The Wheel at ICON Park™ and Madame Tussauds. Universal Orlando Resort and SEA LIFE Orlando Aquarium are also within 1 mile (2 km).
Overall 8.0 Excellent
Based on 2,306 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.0
Good
7.7
Good
6.0
Excellent
10.0
Excellent
10.0
Pros: Location and cleanliness
Cons: Not all the staff was friendly and helpful
Excellent
9.1
Pros: The room was very clean. Staff was great
Excellent
9.0
Pros: I liked the layout of the hotel
Cons: The staff were not accomodating on arrival, the one customer in front of us was at the desk for a long time and not one member of staff acknowledged us or apologised for the wait etc. We were also not impressed with the lack of parking by the rooms, there should be a better system in place
Excellent
10.0
Cons: Clean room, friendly staff, And great location
Excellent
8.0
Pros: Theirs a lot of stores and restaurants near by to choose from. Ten minutes from universal studios and about 35 minutes to Disney world
Cons: Front desk wasn't friendly. Every time I deal with them was either given an attitude, a look like don't want to deal with people, don't acknowledge you when you approach them or walk in the door, no good mornings. Texting when approaching the desk and waiting for her to acknowledge me. Very unprofessional. First impress and last are important, and their the first and last to see.
Excellent
9.3
Pros: We were extremely pleased with our stay. The rooms were clean and comfortable. The staff friendly and very professional. We would recommend the Rosen Inn to anyone traveling.
Good
6.5
Pros: Close to high way and Universal studio, Seaworld.
Cons: A little far away from Disney World, it looks like a motel, service desk and lobby are miles away from our room.
Okay
5.4
Cons: The whole thing was one giant hot box of weed. Loud. Stanky. I put towels around my door and window so sounds and weed would stop seeping in. didn't stop dozens from knocking on my door throughout the night. Put on headphones and slept.
Good
6.8
Pros: Location and price was great. Hotel had lots to do on site.
Cons: The heater had a burnt smell when turned on that set off the fire alarm. The room smelled stuffy. Beds were not very comfortable.
Excellent
10.0
Pros: Clean, amenities, location
Excellent
10.0
Excellent
10.0
Excellent
9.7
Good
7.3
Excellent
8.5
Excellent
8.5
Excellent
8.0
Excellent
10.0
Pros: Used Kayak and got great deal so I wasn't expecting much from the hotel but was pleasantly surprised. Clean room and nice amenities. We had driven few hundred miles and had long day so we were glad the room and beds were comfortable
Cons: No signs to find ice machine in my building, found it after several minutes of searching. Also the curved shower curtain rod was hanging loose so the cloth shower curtain was hanging into the shower and got soaked...quick fix though for maintenance...
Excellent
10.0
Pros: Location, price and friendly staff.
Cons: Poor internet service.
Excellent
10.0
Pros: very convenient to i-4 (no tolls) plenty of restaurants within walking distance of hotel good parking fast check-in restaurant good no free breakfast
Cons: nothing
Good
6.0
Pros: *Close to Disney World. *Lots of restaurants and things to do very close by. *Room was clean. *Front desk staff were very nice.
Cons: *Could clearly hear people in room next to us through vent in bathroom. *Bathroom shower took forever to drain and when showering you were standing in inches of water. *As I said the front desk was very helpful but the staff otherwise was a little rude. I noticed more than once staff loading elevators with beds/carts before letting guests who were waiting with them get to their floor making the guests have to wait for the elevator to come back down once the staff was done unloading on the floor they were heading to.
Excellent
10.0
Pros: Location,room comfort and safe. All three 5 stars plus a free shuttle to universal studios, a bonus.
Excellent
9.0
Pros: My family and i stayed here for 5 nights. Location to all the theme parks we visited was great, staff was friendly, rooms and hotel was clean. I would definietly stay here again with my Family. We enjoyed the pools, when we were not at a theme park. Plenty of parking and close to restaraunts and shopping, this hotel is a great value for any traveler.
Cons: Beds are a little on the lumpy side and clothes dryers do not dry to well.
Okay
5.1
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
8.5
Pros: Best value for what you get, rooms comfortable, clean.
Cons: Our room at first had odor of either smoke or musty odor. Called front desk and staff was there within 5 minutes to address the problem, which they were able to fix,
Excellent
8.0
Pros: Cuarto limpio, buen TV y economico.
Cons: Pobre area de lavanderia y maquinas de refresco feas. Alrededores dan un poco de inseguridad.
Good
6.5
Pros: conveniently located
Cons: For less of the price ither hotels also offered free breakfast
Excellent
8.0
Pros: Great location. Nice rooms, definitely value for money. The breakfast (USD 9) was very nice too.
Excellent
10.0
Pros: Pool and landscape was amazing! Very beautiful and relaxing atmosphere.
Excellent
9.7
Pros: Excellent value and great location. Clean rooms
Excellent
8.8
Pros: It was a good room, clean and comfortable.
Cons: A couple things were in disrepair but nothing that caused a problem with the stay. For example, there was a crack all the way across the toilet lid and one of the faucet handles was way offset.
Excellent
10.0
Pros: Rooms were clean. Beds were nice. Close to gas station, grocery store. Needed a place for a quick sleep then on the road. Was perfect for us.
Cons: No one helped me with my bags to the room and I had two small children by myself.
Excellent
10.0
Pros: The location was the best of the stay. It exists among various theme and water parks. Always consider location.
Okay
4.2
Pros: We liked the location of the hotel and we have stay their previously when it was Quality Inn international.
Cons: The rooms were very dirty and the shower was covered in hair. The shower head had almost no water pressure. Overall we were disappointed with the quality of the room and it was a shame since we have had nothing but good things to say about the hotel when it was Quality Inn.
Good
7.0
Pros: Tv cable is a nice room feature, as is the coffe maker and microwave. They also changed towels and clean the room appropriately every day.
Cons: The A/C heater system was an old single unit blowing air to the room, which was inconvenient at night.
Excellent
10.0
Pros: We had a great time at the Rosen inn all the staff were nice. We were given our room early. I used the gym which was upgraded while we were there. The room was large and clean. If we were to return to the area we would definitely stay here again.
Cons: We try the buffet which was not as good as it should be. It was better down at the Rosen inn at pointe down the road.
Good
6.6
Cons: The maintenance not so good I had called them three times to come and check the AC unit that was acting wierd and no one showed up
Excellent
9.1
Pros: Location - perfect. . Bed comfy. Carpet seemed to be new. Furniture very nice. Lobby and staff 5 star. Staff loves Mr Rosen. I've stayed at three Rosen properties for a total of four stays. I'm hooked...Mr Rosen helps the community and respects his staff.
Cons: Bath tub was dated didn't seem to be upgraded with the rest of the room
Good
7.4
Pros: We enjoyed our stay in Rosen Inn. It's my second time staying here and it doesn't feel like a 2 star hotel. Oberall its a convenient place to stay if you are going to theme parks.
Good
7.4
Pros: Very Clean, Hot Shower and air worked great!
Cons: Housekeeping knocked on our door at 9:30am wanting to clean the room, when checkout wasn't until 11:00am.
This family-friendly Orlando resort is located on a lake, within 3 mi (5 km) of Dr. P. Phillips Hospital, Universal Orlando Resort and Discovery Cove. SeaWorld® Orlando and The Wheel at ICON Park™ are also within 3 miles (5 km).
Overall 7.3 Good
Based on 107 reviews
All
- All
- Families with older children
- Families with young children
- Mature couples
- Young couples
- Groups
- Solo travelers
Excellent
8.0
Excellent
8.2
Excellent
8.0
Excellent
10.0
Good
7.7
Excellent
9.1
Okay
4.0
Excellent
8.0
Good
6.0
Cons: Didn't like the sale pitch. Must disclose requirements before presenting.
Excellent
10.0
Pros: I am not sure why I have read any negative reviews regarding this place. Our experience was great and you simply can’t beat the excellent accommodations with spacious rooms for this price. While this resort offers timeshares, we were NEVER harassed or annoyed by any staff regarding this at any point. We were treated excellent for our entire stay and all staff did an extraordinary job making our stay awesome. Yes, the property is large but you can contact or wave down a complimentary resort shuttle any time you want. Our room was HUGE, and I was completely satisfied our entire trip. The place is very well cleaned and maintained. Staff is highly responsive to any request. Will definitely be staying again when traveling to Orlando. Highly recommended!
Good
6.0
Pros: A nice room that was clean and comfortable
Cons: Parking at this location is severely lacking. Prepare to hike this your car. Front desk was not accommodating nor friendly even though I called ahead. On check out day housekeeping is ringing the doorbell even with the DND sign deployed over an hour before checkout time
Excellent
10.0
Pros: It was very nice accomdations. I had a great view of the lake. I will surely stay here again
Cons: n/a
Good
6.2
Pros: Great location Loved the layout of the room Available room service Friendly staff
Cons: Bed sheets were dirty Ants in kitchenette and bathroom sink area
Excellent
8.0
Pros: great location to all venues staff are friendly and personable gate guarded good nearby restaurants Fluffy and abundant towels
Cons: ants in the kitchen and bedroom no parking at reception/checkin during rainy weather
Excellent
8.5
Excellent
8.5
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Okay
5.4
Cons: Paying extra for internet and fitness center
Excellent
10.0
Good
7.7
Pros: Room was nice and had a great view of the lake.
Cons: There was no parking anywhere.
Excellent
8.8
Pros: - Larger than expected - Lovely porch and homey living/kitchenette area - Friendly & helpful hotel staff - Nice pool/hot tub area
Cons: - Could never get a luggage dolly (Only one seemed to be available per building) - No bathtub - No seal on shower door (water leaked out onto floor when showering) - Neighboring room was quite loud until almost midnight. The above items are fairly minor. The main detractor in this hotel was the "Tour" staff. Upon check in, we were told that we had to leave a $20 deposit on our credit card to hold our place at a free breakfast. At the free breakfast, there would be a 60 minute presentation about the hotel then for sitting through it we were to receive a $75 discount. Well, the first day of our stay we showed up to the tour desk at our allotted time only to have to reschedule for the next day after waiting a half an hour. The next day. we showed up 15 minutes early and were kept waiting for over 45 minutes while tour staff rudely questioned us in a berating manner about our marital status, our employment (my boyfriend is self-employed) and our income level. They copied our identification then kept us waiting 20 more minutes until I explained that we had to leave as we were now running late for a convention. We were then told that the presentation was going to take another hour not including breakfast. We then decided to get our $20 deposit back as well as the copy of our ids. The salesman said he could quickly go through the presentation then asked for our company names, addresses, employment history and telephone numbers so they could call to verify employment as he had 20 state offices he had to report to. We then reiterated that we just wanted our deposit back. He gave us a voucher to receive our deposit but we had to insist several times that we wanted the copy of our ids back as well. He finally ripped the application in half and shoved us the portion with our ids on it at us. Needless to say, we never did have breakfast.
Mediocre
2.0
Cons: No wifi, loud, uncomfortable. Moved to another hotel after first nights stay.
Good
7.7
Pros: The hotel staff was very nice and very helpful. I had a nice view of the lake from the balcony attached to my room. Location and price were excellent!
Cons: The restaurant at the resort has AWFUL service. It is a smoke house bbq joint with a pizzeria attached to it (that's the first warning sign). On my first night there, I called the Front Desk of the resort and asked to be forwarded to the pizzeria (the pizzeria does not have a direct phone number). It was about 10PM, and I spoke to a nice man on the phone and I ordered my pizza. The paperwork in my hotel room (supplied by the resort) says that the restaurant (both BBQ and Pizza) is open until 11pm, but will only deliver up to 10PM. Therefore, I placed my order in anticipation of picking up my food. When I got to the pizzeria at 10:30, the manager tells me she never saw my order. She then proceeds to tell me the ovens are shut down so she can't make a pizza, and she won't turn them back on. Then, she offers me a pepperoni pie that a customer forgot 4 hours ago for full price. I was like "Whatever" because I was starving, and she goes to retrieve the pizza, only to come back with a basket of bread and says "we threw the pizza out so you can have the leftover bread from the BBQ side of the restaurant." So I left and searched for a McDonalds. On night two, I decided to give the BBQ joint a try. I arrive the BBQ side at around 7pm, and there is no host, nor anybody waiting for tables. A host magically appears from nowhere, and asked how many guests in my party. I reply "two". She says one moment, and disappears into the restaurant. She comes back and tells me there a 15 minute wait, but I can sit at the bar if I'd like. So I go to the bar, which faces the sit-down side of the restaurant. The place is EMPTY. I could literally count the number of guests at tables on one hand. After about 10 minutes, I go back to the host and ask for an update. She replies that it is going to be an ADDITIONAL 30 MINUTES TO THE WAIT. At that point I left; this restaurant doesn't know how to resturaunt. The main lobby of the resort pushes this restaurant hard on its guests. The food might be good (I have no idea), but twice I've tried to give them money to eat, and twice they turn down my requests. I did not like the Free Breakfast to lure me into trying to sell me a timeshare. If I wanted to buy a timeshare, I would have asked them about buying one. The grounds were kind of messy. I noticed garbage around the entire facility that never was picked up during my stay which was 3 days (beer cans, wrappers, solo cups, etc.). The room wasn't super clean. It wasn't messy, however minor little things went overlooked by the cleaning staff.
Okay
4.5
Pros: The facilities were expansive. Lots of pools and, we're told, lots of activities. Close to Universal, not far from Disney.
Cons: It's a damn timeshare scam. Ugh. Additionally, we were kept from getting to our room for quiet some time by a small family of raccoons who seemed to have claimed our stairwell for their own. We tried going around, but since our room was at the top of said stairwell, that proved fruitless. After a rain, a large (1"+ deep) pool of water collected at the base of that very stairwell and remained throughout the duration of our stay. Not exactly a place I'd want to become an "owner."
Mediocre
2.0
Cons: Other than a number of pools we didn't find the reason of their 4 star rating. The room was old, strong smell, dirty. We would have rather stay at a place without any amenities but in a clean room. Everyone on staff is always trying to hassle you something, scumy sales people everywhere pushing to sell time shares.
Okay
5.7
Pros: Me and my boyfriend suddenly decided to take a trip to Orlando. We had never been to Universal Studios, and Westgate lakes seemed like the best option. It was really cheap, there were good amenities (pools , mini golf, restaurant), and there is a shuttle to Disney and universal every morning. We booked a studio villa and it was nice! We requested a remodeled/ waterfront room (we highly recommend this, otherwise you could be in the middle of construction or facing a highway). We got a bottom floor villa and it was a standard room with a kitchenette, king size bed, flat screen tv, shower and a jetted tub. And best of all it had and amazing view!
Cons: First of all, this hotel looks like someone once invested a lot of money into it, but then ran out of money because it outgrew itself. There are so many units and the whole resort is massive. I think if they had more money it could be a 4/5 star resort. We did have some issues with ants, but that's expected on a bottom floor unit. THEY ARE UNDER CONSTRUCTION. I just want to make sure everyone knows this because even after reading reviews I somehow didn't know that. That's probably my bad but I just want everyone to be aware of this before booking while they are under construction. Obviously things are more hectic and awkward because of renovations and road blocks. It once took us 20 minutes to drive from our unit to the lobby. But other than that, this is perfect for people looking for the resort experience on a budget. We had a fantastic time just spending time on the resort. They even deliver pizza. That's aweomse.
Good
7.4
Pros: Facility was nice, and clean but they had many issues going on. The first night we arrived the room and the whole Building had no hot water. After waiting all night issue was not resolved and there was no hot water in the morning. We requested to be moved to another Bldg which they did.
Cons: Agent in the morning informed us management had no knowledge of any issues. Including another Building with no electricity. Management and front desk should know and be informed of all issues so they don’t book rooms which have problems.
Excellent
9.1
Pros: It’s big and beautiful. It reminds me of an apartment complex. The pools are heated and they have jacuzzis in and outside of your room. The staff is more friendly than the cast members at Disney. We really injoyed most of our stay.
Cons: As soon as we arrive to the resort my wife and I were hounded to come to a seminar to talk about joining the resorts special club and joining a travelers club. We only went for the prizes but they ended up using two of my vacation days for information we told them we didn’t want. So if you decide to go. Just tell them NO to the “tour around the property” and enjoy your vacation.
Excellent
9.1
Pros: My family and I was stranded and no transportation due to Enterprise Rental not working with me for automobile rental. Took a lyft to Westgate and the staff was so helpful and allowed my family and I to sleep in late. Thank you!!
Cons: I didn't like the fact that the shuttle driver was so involved into his girlfriend I the front seat that he failed to pay attention to the passengers he transports.
Good
6.8
Pros: Jet tub.
Cons: The room is very noisy.
Okay
4.0
Pros: Very spacious rooms, and equipped kitchens.
Cons: Original check in time was noon, we were pushed to 4PM then finally received a room at 11:55PM! The facility overbooked and ran out of rooms, rather than try to rebook us at a different hotel or give our money back they kept telling us they were doing there best to find us a room. Sadly we were not the only ones who were experiencing this issue, there were a number of families and couples sitting in the lobby waiting for a room to open up. Pretty big screw up. Manager offered absolutely no discount for having to wait an extra 12 hours for the room. The room we got had dirty bathrooms with hairs in the bathroom shower, stained towels, and dead flies in the jacuuzi. Obviously whoever cleaned this didn't do a good job. How this place is rated so well I don't know but I definitely will not be staying again!
Okay
4.0
Cons: The room was not what was described or what pictures on line repersented
Excellent
10.0
Pros: I loved our room, it was spacious and very relaxing the staff was very helpful and the way the place is set up it seemed very safe compared to other places I've been in the past. I loved this hotel and I'm looking forward to booking with them again.
Cons: They call every morning asking about a packet, & try to get you to sign up for a time share .
Mediocre
2.5
Cons: The rooms were uncomfortable. I paid a lot of money for a room that looks old and very small. I would never come back or recommend this place
Excellent
10.0
Pros: Everything was great
Okay
5.7
Cons: There was a noise in the bedroom I was calling the front desk for one hour. We cannot sleep all night. Finally security was in the room and they confirm about the noise most probably from a fan but they were not able to do anything at that time (3:00 am) next day I went to the front desk and they said that they will have to verify with security the incident. At the end nothing happened.
Good
6.8
Pros: The view over the lake was beautiful. The Deli has a little bit of everything.
Cons: Parking is awful. If you get there too late there is no place to park. The pools are too crowded. And don’t get me started on the 10:00 am checkout!!!! Really??? You feel less like a customer and more like cattle. No. I won’t go back.
Mediocre
2.8
Pros: The common areas are nice.
Cons: The service, the room quality, long wait time when their is an issue and not enough parking. We were not in their system so we were asked to come back. We returned an hour later and were assigned a room with no sofa bed when I made the request on the booking and at the front desk. After informing the front desk, they told me I was wrong and they will send someone. A staff arrived and confirmed we did not have a sofa bed. I called the front desk back and they said they will see what they can do. After waiting another 20 mins, they gave us another room. When we move to the other room, there was no parking and the AC in the room was not working too well. This has now been over an hour since we checked in. I requested to cancel my reservation and a full refund. They informed me that I had to contact Kayak for that request. I was on the phone with Kayak for over 20 mins and they had to contact the hotel to request authorization. After two hours, the reservation was canceled and now it was close to midnight and I had to find another place to stay. You get what you pay for.....
Okay
5.7
Pros: I enjoyed the spacious bathroom, shower, and kitchenette.
Cons: I found a great price through Kayak but they only care for you to purchase a timeshare. If you choose not to purchase, you may not stay at any Westgate for that same value price. On top of that, the free breakfast at the timeshare presentation was horrendous. Don't bother drinking the orange or apple juice or trying the sausage and pasteries. We were promised it would last no longer than one hour but we were there for three. Parking to check in was a hassle. Not near enough spaces. Who wants to spend time in the "resort" atmosphere there when there are so many theme parks nearby. We also went to a separate vacation value presentation and tried to tell Carlos (an upper level manager hoping to close the deal) unless the offer was open ended we were uninterested at the moment. But he cut us off and said, "let me finished." So we let him explain and again said this wasn't for us. He hurriedly and rudely signed us out and was visibly pissed we didn't take his offer. Please don't stay here and waste your hard earned money on a timeshare that you'll end up paying 1.5 times more in interest. The interest rate is 17.99%. You wouldn't buy a house with that interest rate. Why buy a timeshare for that amount that you'll visit a month or less each year?
Mediocre
3.4
Pros: Truthfully I was thankful to leave
Cons: Your staff was rude and you are more concerned about selling timeshares, then doing your jobs correctly
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Okay
4.0
Cons: Balcony was dirty
Located in Southwest Orlando, this hotel is within a 15-minute walk of Universal Orlando Resort and Universal’s Volcano Bay. The Wheel at ICON Park™ and Ripley's Believe It or Not are also within 1 mile (2 km).
Overall 7.2 Good
Based on 3,969 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.0
Good
7.4
Pros: Almost everything
Cons: Elevators accessibility with the card
Excellent
8.5
Mediocre
3.1
Mediocre
2.0
Pros: The room smelled so bad and the sheets were not clean Bad hotel
Excellent
10.0
Cons: It needs More variety of food for breakfast
Excellent
10.0
Excellent
8.5
Mediocre
2.0
Pros: Nothing
Cons: Everything
Good
7.4
Okay
5.4
Pros: The price. The location and the environment (look of the hotel)
Cons: Breakfast did not include eggs and pancakes at all even staying in the suite rooms. Terrible! I paid more for the suite and got the same breakfast of standard rooms, because I was directed by the receptionist to that location. I never got the full amount of towels I requested for all the guests I had to call several times to get coffee refills and towels. They frequently forgot the rugs for the restrooms as well. And the staff treatment at the reception was terrible, cold and uninterested on the guests needs. I was best treated by the people who worked as custodians than the receptionists.
Excellent
9.6
Pros: Everything the location and view were PERFECT...
Cons: Parking space.
Mediocre
3.1
Pros: Awesome location close to shops and restaurants, not very far from Disney either.
Cons: Breakfast was bad, it was not a continental breakfast. It seems the only thing available were waffles. The room seem old and dirty. They don't change towels due to being "green"
Mediocre
2.0
Cons: Front desk staff was not very friendly, and rooms were dirty, but the worst thing was the bedbugs we found in both of our beds our second night there. We were moved to another room a few doors down in the middle of the night without even an apology from the staff. I brought it up to the front desk staff the next day and was completely blown off. I sent an email and the response was "Guest complaint. Have a wonderful day!" This hotel clearly has no interest in the well-being or comfort of it's guests. With so many other hotel options in Orlando, stay far, far away from this one!!
Okay
4.2
Cons: Dirty hotel room, mold in shower and bathroom ceiling, carpets were stained, half the light bulbs in room were out. Ice machine was empty.
Excellent
8.0
Pros: Central location, beautiful lobby, cleaning staff was very friendly
Cons: Chick in counter person was not at all friendly. Took him about 45 minutes to find our reservation, didn't acknoledge our long wait, didn't check back with us to tell us it was taking him long, and gave us an attitude as if it were our fault he couldn't find the reservation.
Excellent
8.0
Pros: Ubicacion muy buena, buen servicio es recomendable para pasar vacaciones y visitarar los parques pq Queda cerca de los diferentes atracciones.
Cons: Deben incluir en el desayuno más obciones.
Excellent
10.0
Cons: I did not like that there was no real breakfast. I just went to Ihop with my daughter. I definitely won't be booking at the Ramada in the future.
Okay
5.6
Pros: Location only.
Cons: No me gusto la diferencia que hay, para tratar a los gues, hay dos torres, a la torre nort, los tratan con mas consideracion, porque pagaron un poco mas, que los que compramos en Kaya, el elevador no trabajo por dos dias, y tuve que suvir a un diez (10) floor, y bajar, me queje, y me bajaron al primer floor, que fue peor, me dieron un room que estaba serca de los empleado de limpieza, y el pasillo oscuro. Esas vacaciones fueron horrible por escojer un hotel tan malo como el Ramada Resort. Nunca mas volvere a ese hotel, y no le recomiendo a nadie que valla.
Excellent
9.7
Excellent
10.0
Mediocre
3.7
Excellent
8.0
Excellent
8.0
Pros: really close to Universal and Wet and Wild
Cons: only one shuttle to Universal
Mediocre
3.4
Pros: The price we were able to get through Kayak. How close it was to the lark we were going to.
Cons: We were in the building that is being remodeled. The elevator was slow and made noises. The was construction material all around. There was a garbage bag of garbage outside our rooms. When we came back from the park, parking was full and we had to park in front of a tattoo shop in a strip mall. We had two rooms with only one car and didn't even have one parking spot. One of our rooms had th elight by the door blow out. The same room also had no shower curtain in the bathroom. We bad to share our shower with our friends because we tried to call the front desk and our room phones didn't work. We we waited until morning to let the front desk know because it was 2:30 am when we got back to the room and we all nust wanted a quick shower and to go to bed. No one felt like walking to the other building to complain. When I mentioned these things at the dmfront desk I was told ok we will send a maintenance man to check things out. I was a little shocked that no apologies or any kind of discount was offered for all of the inconveniences. Breakfast was a lot to be desired. We ended up leaving the hotel and going to a resturant for a hot breakfast. I think our experience could have been a lot better if we would of been In the front building with the nicer and newer rooms. Not sure that I would recommend this hotel or stay here again myself.
Okay
4.2
Cons: My spouse felt something bite her while in bed. Yes it was a bed bug! I killed it and showed them pictures taken from my cell phone. I left it laying dead on the pillow. They denied that they saw it for two days , then said they would refund my credit card.
Good
6.6
Pros: It was close to Universal Studios.
Cons: The hair dryer blew up (and the whole room filled with smoke) while my GF was getting ready to go out, this delayed us a lot. No maintenance came until I went downstairs and made sure I did not came up without someone. (one of the guys did not have his radio, other was on break). There was only one elevator working in my tower, which was turned off for almost the entire wednesday for a contractor to work on. (I left on the wednesday morning, though). The maids and employees were using the same elevator as us, which would get full easily because of cleaning supplies and bags from guests. Also, styre foam would get inside the room through the door bottom from the construction. There was no butter for the waffles in the breakfast buffet. BUT, it was cheap, I had a great time and my wife too! Thanks!
Excellent
8.5
Pros: The location was probably our favourite
Cons: Wasting the bars of soap every time the staff came into clean our room
Okay
4.8
Pros: Pool is nice, great location
Cons: There are two buildings; one is new and the other is in desperate need of updating. Sink handle fell of whilr washing my hands. Maintenance came in and put it back on telling me not to move it so much. There is no fan in the bathroom and parts of the celing and starting to come off. The AC unit is also extremely loud and does not cool the room. Be sure to request the new building cause the old one is terrible.
Excellent
8.5
Cons: There's a nice new section and an old section of the hotel. We were unaware of the that; our room was in the old section. The old section was more like a midrange motel than a hotel. Still a great deal for the price we payed
Okay
4.2
Pros: Friendly staff
Cons: Get more towels Pictures to correspond the actual rooms Get hot water I could hear the conversation from the room next to me
Good
7.0
Pros: The location is great, not two far from the theme parks and right by the commercial boulevard where all the restaurants and night time places are. There is nice and free parking space in the hotel. The free breakfast was simple but good. The rooms where clean.
Cons: The AC was old and did not work well. The place was half under construction, we stayed in the 11th floor with only one working elevator and it was terrible.
Good
6.0
Pros: Rooms were clean and bed was comfortable. Cheap cab fare to universal studios and the Orange county convention center. Nice view from our room!
Cons: Continental breakfast was weak - consisted of toast, Cheerios, bad coffee, and bananas. Front desk was awkward - did not inform us about breakfast or even where our room was when we checked in.
The Days Inn Convention Center International Drive in Orlando is a Non Smoking Hotel. The Hotel is newly renovated and located in the heart of the I-Drive tourist corridor across the street from the Orange County Convention Center and steps from SeaWorld and Aquatica Water Park. We Offer complimentary scheduled shuttle service to Universal Orlando, SeaWorld and Walt Disney World. Enjoy our swimming pool area, and our spacious comfortable rooms. We have an International House of Pancakes on site for your convenience. Great shopping and dining are within walking distance. Fridges in all Rooms. Copy and Fax Service, nominal fee applies. Package Receiving and Storage and luggage storage, nominal fee applies. IHOP restaurant onsite fees will apply.
Overall 7.1 Good
Based on 4,977 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Good
7.4
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.1
Excellent
8.5
Good
6.2
Excellent
8.0
Pros: Comfortable beds. Good space. Microwave and fridge.
Cons: The toilet kept running.
Excellent
9.7
Pros: excellent location. clean, quiet
Good
7.1
Excellent
10.0
Good
6.0
Good
7.7
Excellent
8.0
Excellent
8.0
Mediocre
3.7
Excellent
9.1
Pros: The hotel was literally walking distance to the convention center which was so ideal. The staff was always amazing and the room was perfect for what we needed. It wasn't super glamorous but very comfy... especially for the price. I loved that it came with a microwave and fridge. Perfect if traveling with small kids.
Cons: I would have appreciated assigned parking. We went to Megacon and the hotel was sooooo busy. We lost our spot next to our room and had to park on the opposite side of the hotel. We have an infant and toddler and I would have really appreciated having easy access to my car. It's not fair that people reserve a room and then they probably invited more people to stay with them which led to no parking. People had to park illegally on the curbs. Other than that our trip was great.
Excellent
8.0
Pros: After i checked in i mentioned it was my birthday and they gave me and my 7 friends a free shuttle to Senior Frogs as well as 7 free drink tickets. That sold me. Also its very clean on the inside and you can tell its been recently renovated a LOT especially in the room. Definately was perfect for my needs as a place to stay during a night out on I-Drive with several friends. 9/10 would stay again
Cons: The iHop downstairs was way too crowded and didnt even get a waitress for 25 min so we left for the dennys 1 block away. much better place to go. Also they housekeeping was pretty ruthless after 11 am, despite me requesting a late checkout of 1 pm. One lady knocked once and immediately opened my door before i could even answer her but luckily i was so hungover it didnt bother me much lol.
Excellent
9.7
Pros: Private room, wasn't bothered by neighbors or staff Definitely was exactly what I was looking for
Cons: Late check-in time Wish there had been a breakfast included Lost my ring
Good
6.0
Pros: I liked the location most of all not too close but far enough to Enjoy the quiet
Cons: I did not care for the over all appearonce of the inside of the room a lot of rust in the bathroom area and it didn't smell really fresh more like a motel or extended stay spot
Excellent
9.7
Okay
4.5
Good
6.0
Excellent
9.7
Excellent
8.5
Excellent
9.4
Excellent
8.8
Okay
4.0
Cons: ROACHES !!!!!!!!!!!! BED WAS HORRIBLE !!!!!!!!!!!!
Excellent
8.5
Good
6.0
Excellent
8.0
Excellent
8.0
Excellent
9.1
Good
6.5
Pros: Location
Cons: I had no heat in my room and the response after the tech looked at the heater was " ya, it's not working". No response from the front desk at all. It was raining all day and night at it was cold in the room. I came back to the hotel late and there were absolutely no parking spaces. The front desk clerk wanted me to park my car in front of the hotel door all night where it could get hit easily in the small circular driveway. They allow cars with trailers and moving vans to take up to 8 spaces each, that should never be allowed. Cars parked in all the fire lanes. It was just a mess.
Excellent
8.0
Pros: The beds where so good, the cleaning and the location
Cons: my bathroom door didn’t close at all, some days didn’t have shampoo have to buy it
Excellent
10.0
Pros: Great staff, nice facilities, and close to both Convention center wings. We ate at the IHOP that's attached to the hotel every day and had a great experience there as well. Will definately use again the next time we are in the area for a convention.
Good
6.5
Pros: It was convenient to the conference I was attending, and was fairly clean. It was a good place to stay for the price. The check in personnel were very nice and helpful.
Cons: The floors were not cleaned well, and because the cleaning staff was different each day, it was cleaned to the same standard each day.
Excellent
8.5
Pros: Staff was helpful and room was very clean updated and comfortable
Cons: Kayak should mention that there is a small fee due at the hotel; it was just $3 of additional tax I was told but I was unaware and I believe customers should be inform if there will additional charges above the booking price.
Excellent
8.0
2 restaurants, 2 outdoor pools, and 2 bars/lounges are available at this hotel. Free continental breakfast, free WiFi in public areas, and a free theme park shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 1042 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. Free WiFi and iPod docks are standard, as are LCD TVs with digital channels. Housekeeping is available on request.
Overall 7.0 Good
Based on 5,553 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.7
Excellent
10.0
Pros: Great customer service, clean and nice
Excellent
8.0
Pros: Very comfortable rooms
Cons: My Hilton honor could not be accepted because I bought from kayak. So I will never use this site again to buy hotels
Good
7.7
Excellent
8.8
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Mediocre
2.0
Pros: Nothing
Cons: Pictures online show a nice hotel but when we arrived to check in we were given a room in the property next door that looks like a motel. Our "hotel" room door opened up to the parking lot. Also their is a $19 per day resort fee which I was not told about at check in.
Okay
5.1
Cons: Did not have cold water on our floor. Others I was traveling with didn’t have hot water. There was mold in the shower. The walls are thin so you hear the TV of your neighbors at all hours.
Excellent
10.0
Okay
4.0
Excellent
10.0
Okay
4.0
Excellent
10.0
Excellent
9.7
Pros: Quality
Cons: Nothing
Excellent
9.7
Excellent
8.0
Good
6.0
Good
6.2
Pros: Location and staff were great.
Cons: Hotel is tired and needs some help. No elevators in buildings with exterior corridors (had to carry suite case up 3 flights) and they didn't tell me that. Room didn't have a blow dryer when I got there but they did a good recovery and brought a new one quickly. Sheets looked like they were torn and needed to be replaced and were hard.
Excellent
8.0
Pros: Location and amenities , quality of the food.
Cons: Noisy neighbors. Waitress was friendly but service was very slow. While restaurant was almost empty!
Excellent
9.7
Excellent
8.2
Pros: Location
Cons: Amenities
Good
7.4
Pros: The rooms were okay, but the ongoing construction left us wishing there were headphones in our room. Also, I had to park way on the other side of the facility instead of near my room. I told them I was handicapped and could not walk any long distance, Instead of an apology, i was handed a piece of paper that said I was promised a room, not a parking place. This caused a huge amount of stress and unnecessary pain to me. As this has never come up before, I never asked if I would have a place to park.
Cons: The room was clean. The pool looked nice. That's it.
Okay
5.1
Pros: Location
Cons: room was not in main tower...not very clean. Uncomfortable bed.
Excellent
10.0
Pros: Very clean , spacious rooms. Plenty to do on the property. My teens enjoyed the main pool while I enjoyed the bar, they also played the giant chess board , ping pong table and we all love the food. The staff was very polite and helpful. We needed an extra blanket and they brought it within 5 min. The location was absolutely perfect . Close to Sea World, Aquatica, and Universal.
Excellent
10.0
Pros: My three year old daughter and I ate at the on campus restaurant. It was a professional and/or romantic type setting. The wait staff was wonderful, even the manager and sous chef visited my table to ensure our meal was satisfactory. Even when my daughter was inevitably rambunctious and running around a classy restaurant, they were only understanding and helpful. I would recommend this place based on service alone. The food however was also wonderful, I had a shrimp appetizer and a steak dinner, which were both phenomenal. Thanks for a great experience!
Excellent
10.0
Pros: Bed was very comfortable
Cons: If I would not have been charged everyday I was there for valet parking and self parking with only one vehicle, it seems it would be a little difficult to park one vehicle in 2 different parking lots at the same time
Excellent
10.0
Pros: We originally had a room at another hotel, but decided to leave after getting there and learning that it was literally next door to a prison, the neighbors were noisy, and the room itself was not clean. We then booked with DoubleTree that same night and only paid a little bit more for a room much closer to Universal and a whole lot nicer. The staff was very attentive and friendly, plus when we got there, they upgraded our room to a junior suite for free! We're not sure why, but there are certainly no complaints!!! It was so great that I called out of work and we decided to stay an extra day! We are meeting up with friends in the near future in Orlando and we decided that since our last trip was such a good experience that we are going to stay at that DoubleTree again.
Excellent
9.1
Pros: Staff
Cons: Bathroom
Okay
5.7
Pros: Location
Cons: Customer service
Excellent
10.0
Pros: I love the bed :) n the pillow and the nice tube ...
Cons: I didn't like that I had to pay for waters it's just bs u paid for the stay yet u pay for water what the hell but over all it was okay
Excellent
10.0
Good
7.7
Excellent
8.0
Excellent
8.0
Okay
5.4
Pros: -quiet
Cons: -Grout in the shower was dirty -shower leaked -hospitality rooms at the end of our hall. Tacky handmade signs, popcorn all over the ground outside -pools closed an hour before their posted closing times
Excellent
9.3
Excellent
10.0
Excellent
9.4
Good
6.0
Pros: The room was clean, bed comfortable. HBO channels free.
Cons: Self-parking fee too high. No refrigerator in room. Exterior entrances to room makes it noisy. Should at leas give 1 bottle of water free. HBO signal kept going out.
Excellent
8.0
Excellent
8.0
Okay
5.1
Pros: The room was ok... I have 2 small children and come to find there was no bath tub. That was disappointing. We had wood flooring which was awesome except the fact that it was dirty. Our feet were so filthy we had to clean them before we left and before bed. The crib we got for my son was dirty, old and the matress was super thin. The shower was not clean... pubic hairs in the corners. It seems like they clean but no deep cleaning at all.. i didnt see any roaches in the room like some have mentioned. I did see a dead one out of our room and it was huge. The only positive was the location and how close it was to seaworld and the property. The rooms were just ok like I said but if you want to be able to walk to seaworld then it can be worth it.
Excellent
9.4
Pros: I liked the privacy from the highway. Transportation to the theme parks. Having the I ride right outside the door. outside the door. The staff was exceptionally friendly and helpful.
Cons: I wish there could have been more options to go to the theme parks (City Walk) at night.
Excellent
9.4
Pros: I love the complimentary cookie when you check in.
Cons: I didn't like the construction going on outside my room, especially for the price. Also I hated to find out that there was no complimentary breakfast.
Excellent
9.1
Pros: Staff was very nice. Lots of activities.
Cons: Bathroom needs update/cleaning
Excellent
8.0
Pros: Super friendly staff!
Cons: Hair in the bathroom that wasn't mine.
With a stay at Wyndham Orlando Resort International Drive in Orlando, you'll be in a shopping district, within a 15-minute walk of Orlando Starflyer and The Wheel at ICON Park™. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Orlando? This resort has facilities measuring 60000 square feet (5574 square meters), including conference space. Free self parking is available onsite.
Overall 6.8 Good
Based on 5,849 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.7
Pros: Was clean
Cons: There was no breakfast
Excellent
9.7
Excellent
9.1
Excellent
10.0
Mediocre
2.0
Pros: Nothing
Cons: Everything
Excellent
10.0
Pros: Everyone was very professional.
Excellent
8.0
Cons: Beds were a little small.
Excellent
9.4
Pros: Is alright!
Mediocre
3.4
Excellent
10.0
Excellent
8.8
Pros: Convenient place to stay close to Universal Orlando.
Cons: The air conditioner was loud (periodic rattling). Needs to be looked at.
Excellent
8.0
Pros: The location was excellent, everything was nearby and the room itself was very modern.
Cons: My complaint would be that when I got to the room there was old food in the fridge and the sheets were a little dirty
Good
6.0
Pros: Well located property with a heated pool, free parking and complimentary wifi. It's a three-star property that likely thinks it should be a four-star. But not a bad deal for the price paid to stay.
Good
7.1
Pros: Location was nice
Cons: Our group rate for dance Convention was $149 but I could have booked same room outside of the group for $101!!!!! Group rates are supposed to be better! Also there was a big bug on the wall.
Mediocre
2.2
Pros: Nothing
Cons: The doors slammed all night whenever someone left there room. There was no sleeping at all if you want a good nights rest go somewhere else. Also the staff were rude and didn't care. The phone in the room rang a few times in the middle of the night as well and when I answered the phone big surprise no one was there.
Excellent
10.0
Pros: Room where really clean close to alot of things love the pillows will stay there again.
Good
7.7
Excellent
8.0
Pros: Everything but the food offered at the hotel restaurant.
Cons: The food. It was bland, over priced, and not very fresh.
Excellent
10.0
Pros: The room was clean and I loved the decoration. Excellent Location.
Cons: Couldn't connect to the WIFi.
Good
6.0
Pros: This hotel is in a great location. Many stores and restaurants are all within walking distance, including a Starbucks! Right off of international drive so many theme parks and the outlet mall are all right down the road. The rooms were nice but I wish they had carpet floors because I don't think the floors are swept because they're wells sand and dirt everywhere. The beds were full size, when most hotels are usually queen. The first night we were there they didn't turn the lights on outside for our building so we almost fell down the stairs walking in the dark because there isn't an elevator. The 2nd day the battery in our doors key slot died so we couldn't get in our room. The second night the a/c stopped cooling the room. We had drinks at their Gator bar which was nice and relaxing but when we left we had multiple charges from them that we didn't authorize (they fell off a few days later) but that was odd. I really enjoyed relaxing by the pool, although the bathrooms were dirty and had no toilet paper. Over all its a nice hotel but it felt like there were a lot of things that went wrong within our short stay here. The staff was friendly and the location was nice. I might consider staying here in the future again.
Cons: See above statement!
Okay
4.2
Pros: Location to the convention center
Cons: My room was musty smelling , like a closed up basement , triggered my allergies, I'm guessing mold, they were sold out that night so I had to stay in the room for the night , the next day I was able to get another room but not until after 2 pm , I told them I had no problem checking out and going somewhere else. You would think that if a customer had a problem with a room they would do everything they could to accommodate them. Plus really after you pay for the room they charge a 19.95 resort fee....Ive been to lots of resorts , that was not one of them. I debating writing the president of the company and asking for a refund...will not stay there again
Good
7.4
Pros: Less than a ten minute drive from parks. Great area with lots of dining options nearby. Modern decor.
Cons: Difficult exit to highway as much cross road with lots of traffic and no light.
Good
7.7
Pros: The pool, the decoration
Cons: Our room had a view on a concrete wall Lots of noise coming from our neighbors (connecting rooms). Not well noise insulated.
Mediocre
2.0
Pros: Location
Cons: Very dirty with roaches and insects Pls don't go there with kids .
Good
6.2
Cons: The room was below my expectation for a resort, I expected much better for the money I spent to stay at a room with no carpet and a room way away from basically everything!!!!. If you stayed at a Hilton or a Marriott before, don't expect the same stying at this resort!!!. It's most likely fits extended stay criteria not a resort!!!!. Also, paid a resort fee and i didn't like it!!!. They'll make you pay it regardless!!!. Nonsense.
Okay
4.2
Pros: Front Desk always was understaffed with unhelpful manager always leering at lines ten deep, buildings and rooms are very dated. Bed and seating in the room was uncomfortable. Room could be noisy in the right circumstances, i could hear my neighbor while in the bathroom, as well as the odors...
Cons: Pool was large and clean. Lots of chain restaurants within 5-10 minute walking distance.
Okay
5.7
Pros: The one thing that i liked the most about this hotel was the location, it was walking distance from a walgreens, restaurants, and other things. i had nice open areas to relax
Cons: the one thing i did not like was the price, and for them to charge me a resort fee, when they do not have much to offer with the resort fee is little ridiculous. Overall the price of the hotel and resort was not worth what i payed.
Excellent
9.3
Pros: Great location, Very clean, Very friendly staff
Cons: No refrigerator in room, and I couldn't find the ice machine...
Excellent
8.2
Cons: Hote and resort fees. No complimentary breakfast.Also dogs were noisy in the building I stayed in.
Excellent
10.0
Pros: Lovely property with good location, pool, jacuzzi, and gift/ice cream shoppe open til after 10pm. Green policies regarding laundry. Great location at Sand Lake Rd and International Dr - close to the FL Turnpike and 1-4 intersection, shopping, movies, Universal Studios and low cost transportation. Staff is knowledgeable, helpful and also competent! Buses and trolleys make transportation inexpensive. Rooms lovely with complimentary bottled water. Only hotel I've ever stayed in where pillows make siting up in bed comfortable. Bought thru Kayak.
Cons: Signage at the property needs to be improved - locating the lobby-check in area as well as the meeting rooms and even the sleeping room buildings can be challenging. Better sound proofing would be helpful if neighbors, hallways, dogs are noisy. No problem encountered just noticed.
Excellent
10.0
Pros: Dogs are allowed. Very close to Universal Studio. Great and friendly staff. So many convenient stores and restaurants on site.
Cons: Expensive, and you have to pay for parking. Very easy to lose your parking space because their trying to park close to their room.
Okay
4.5
Pros: I like how big the hot tub was.
Cons: I booked on kayak when we go there we checked in and when to our room they gave us two doubles instead of a king like we booked. I called down to have them fix it but they didn't. My boyfriend went down to try to get a refund and we were going to go stay somewhere else. But they said they could not give a refund we would have to go through kayak. So I called them no body answered so I called to hotel again and asked to speak with a manager and ended up putting me on the phone with the same person we have been dealing with and he just said there is nothing they can do they don't have a room for us and they can't give us out money back. So we hung up. 2 minutes later I got a call from someone that was a lot higher up then Andrew. She said I hear that you are going to leave the hotel and I don't want that. She said I do have a king room available if you are willing to stay. So basically they wasted two hours of our vacation telling us they couldn't put us in the room we booked and in the end they put us in the correct room. The new room was nice and spacious the only two things wrong was that there was mold around the toilet and tub. Also the outlets next to the bed did not work other than that the rest of our stay was good.
Excellent
9.3
Pros: I always enjoy my stay at this lovely place
Cons: Construction
Good
7.7
Pros: The decor, floors,and view
Cons: No free WiFi. It should be free. No Free TV you need to pay extra to watch.
Good
6.5
Pros: Great location, close to restaurants shopping and entertainment
Okay
4.5
Pros: Was giving a room that was attach to someone else that was banging on my door while we was sleeping house keeping just open and walk right in and till this day never apologiize we felt very unsafe
Okay
4.0
Cons: We had NO microwave , shower curtain , king bed , mini fridge , and there was a huge crack through the bathroom mirror . There also was a gay man convention ( we have nothing against gays ) which they surrounded the pools and the bar area, it also made my boyfriend uncomfortable to walk around property without getting eyeballed so we never got to enjoy the pool after he went to go buy a suit because he forgot his at home !!! Also we called the front desk ( because we had no cellphone service ) to find out when Univerisal closed and she told us 10 so we taxied up there around 7:30 to hit the rides at night but Univerisal was closed so we spent $25 on a taxi for no reason !!! We have stayed here 4 or 5 times now and this was our favorite place to stay other than staying on property , after this weekend that has all changed !
Excellent
8.0
Mediocre
2.5
Pros: Nothing
Cons: not cleaned the bathroom towels and wore only they changed the beds even had q call to take sheets m left no water glasses not true that I did not like in fatal cleaning. I'm on vacation and cleaning from 8:30 in the morning knocking on the door and opening it really that bad pass
Excellent
8.5
Pros: Room was nice and clean. Beds were soft and comfortable. Location very close to Universal and other attractions. Walking distance to a lot of restaurants and shops. Staff was very friendly and quick to respond if you needed something.
Cons: Came back late from a full day of walking around Disney and the parking lot was completely full. Had to park on the other side of the property and trek all the way back to my room. I think they had some event going on, but a lot of cars had no parking passes. Should have reserved spots for guests that are actually paying to stay at the hotel. Also because the hotel sits on International Drive the traffic from the street can get a little loud. It wasnt too bad but definitely something to consider if you are a light sleeper.
Okay
4.0
Pros: Location
Cons: Air conditioner not cooling and room was not ready upon arrival.
Excellent
8.2
Pros: I enjoyed the location and accessibiloty to the room in relation to parking. Friendly staff . Nice landscaping.
Cons: Wyndham could be more transparent about charges.
Excellent
10.0
Pros: Location, facilities were clean particularly for the price. Pleasant visit.
Excellent
8.0
Pros: This was my second time staying here everything was clean and neat. Check in and out was very quick. I would recommend this to a friend
Cons: I didn't like the fact that a double bed was way to small for two people.
Okay
4.0
Cons: Added fees which became very expensive. Total price charged to stay here is equivalent to 4 star price hotel. Another dislike is the room is too far from front desk.
Good
7.4
Pros: The resort grounds were very nicely kept. Pools were clean, plenty of seating. I thought the price per night for the room was a good value but then I found out I had to pay an extra per day amenities fee.(which took away from the value) Check out was quick and easy.
Cons: Did not like the "resort Fee". Who charges for parking anyway. (where are you supposed to put your car. Was told I had to pay for in room internet access, after paying an amenities fee. (bummed) Seemed like the only personnel who could answer questions about the rooms were at the very crowded check in/out desk. Always too many people waiting and did not want to wait to ask a simple question.
Excellent
8.5
Pros: Great location, near everything. The rooms were big and staff helpful. Without a doubt I would stay there again.
Cons: I'm not a big ground floor person, wished I was upstairs, but other than that, I enjoyed my stay.
Excellent
9.6
Pros: The peaceful and relaxing atmosphere of the property withflowing fountains and trees helped reduce the noise of trafiic on interstate and busy tourist roads and the sound of other guests at the pool area. The hotel was clean. Staff was friendly and accommodating. Beds were comfortable. I definitely found the facility was worth the money spent. Will definitely stay here again.
Cons: Due to recent construction and remodeling, the office and entrance to hotel property did not coincide with the address of 8001 International Drive. The actual entrance was located on a side road. There were no signs. Then once on the property there were no signs to distinguish the hotel office from the convention center area. And the only other complaint was lack of parking available since the construction was not complete yet.
Good
6.0
Pros: The room was well priced for the area. Very convenient to dining and tourist attractions.
Cons: Rooms were hot! Air-conditioning did not keep room cool enough.
Good
6.0
Cons: The rooms were nice but there are no microwaves or refrigerators in the "standard" rooms. The fridge is only available upon request. But there is nothing in the room that tells you this. Then also the security deposit fee. I'm fine with it taking it out all at once and then putting it back in there but what they did was took out 120 out the monday and then took 40 out on Wednesday morning making me overdraw my account. They should have just took all of it out on Monday when we got there
This family-friendly Orlando hotel is located in the entertainment district, within a 15-minute walk of Pirate's Dinner Adventure and Ripley's Believe It or Not. The Wheel at ICON Park™ and Universal’s Volcano Bay are also within 1 mile (2 km).
Overall 6.7 Good
Based on 4,441 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Good
7.0
Excellent
9.4
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
8.2
Okay
5.4
Pros: The water park was amazing! I went with two children aged 4 &6 and they had an amazing time! This was the only redeeming quality for the hotel
Cons: This hotel is more in line with a 2 star motel. The building in the picture is misleading as most rooms have exterior corridors which would be fine had the neighborhood been better. There were signs out front advertising “420 delivery.” For those unaware that is drug sales. I was in a black hole for cell phone signal. I was told the internet was down in the entire area only to discover that was a lie and only my building was affected. The air conditioner was a wall unit that sounded as if it was going to take off like an airplane and barely kept the room cool. Mold on the ceiling in the bathroom. Drain in tub not working. No hot water in the shower. No blackout drapes... no curtains at all for that matter. The staff did nothing to resolve any of my issues. I was told to “deal with it.” The only reason I stayed instead of getting another room is the kids fell fast asleep within minutes of arriving at 10pm and we planned to be at the water park the next morning.
Excellent
9.7
Pros: Very kid friendly. Centrally located to all of I-drive. Friendly staff. Variety of offers for all ages.
Good
7.4
Pros: I was impressed how many options there were to choose from.
Cons: The staff was not that friendly and took their sweet time to do everything. Not professional at all, if it wasn't for my 6yr I would have left.
Excellent
10.0
Excellent
8.0
Okay
4.0
Mediocre
2.8
Excellent
9.6
Excellent
8.5
Excellent
8.0
Excellent
10.0
Pros: Every thing
Cons: Every thing was very nice
Mediocre
2.0
Excellent
8.0
Good
6.0
Excellent
8.0
Good
6.0
Mediocre
3.1
Excellent
10.0
Excellent
9.7
Pros: I liked everything
Cons: What I didn't like was the a/c wasn't working which they were very prompt wit changing it out but other then that I really loved it aswell as the kids did
Good
6.0
Cons: Was very loud and noisy late at night and early in morning people were yelling and banging stuff
Good
7.1
Pros: I love the water park for the kids.
Cons: The staff was not very interested in being there or helpful. Bartenders taking more than 15 mins to get orders other staff just plain rude. Did not defeather the room fully as O had requested and my son and I are allergic to feathers. Water park area lacked cleanliness.
Excellent
9.4
Pros: Very nice people at check in . Helped with everything. Being disabled sometimes is a challenge But this hotel can accommodate.
Cons: At checkout they came by our rooms and told us we needed to leave and when we booked our reservations we confirmed a late checkout for one room. It was ok because we understood the hotel was at 100 percent .just wished we new so we didn't have to pack so quickly.
Excellent
9.1
Pros: We stayed for 5 days and the room was nice. It was clean and roomy. tye cost was WONDERFUL. The water park and life Garuda were fantastic!!! We will definitely stay there again.
Cons: The outside of buildings are worn and dated but do not reflect the inside of the otherwise nicely maintained facility.
Mediocre
2.8
Pros: The aquatic park but only works 6 hours and They close one area of water and open another, intermittently,
Cons: Uncomfortable, the items in the room were dirty, the furniture and chest of drawers old and in poor condition, rust came out of the shower for the disabled. In my reservation, the parking was included and they charged cost for that 2 times. You should remove the resort title because it is not even a fifth of that. Pools open after check out (at 11 am).
Excellent
9.4
Pros: Plenty to keep the kids busy.
Cons: Could been a little cheaper, but this was on 4th of July Weekend.
Good
7.4
Pros: The staff was nice and place was clean
Cons: I agree the waterpark should have been closed due to the weather, but even the indoor pool?? Everything was closed the night I got there at ~4:30 PM. Even the restaurant which I was hoping to enjoy along with the bar. Thankfully I brought my own stuff!
Mediocre
3.7
Pros: Location.
Cons: Customer representative were very unfriendly, they are either 18 year old or low class ( I mean trashy) . Lack of customer care serice, did not provide a friendly enviroment. Rude or hostile, and I felt like they were short-staff all the time. I waited in line for 25 minutes trying to get 3 towels gor my room. "ON TOP, THEY HAVE HIDDEN FEES THEY ONLY TELL YOU WHEN YOU GET THERE" You are better off paying the extra elsewhere. Good luck to you. Thats the first and last time for me!!!. I told the staff I was going to report them with Corp, they laughed in my face!
Good
6.0
Pros: central location
Excellent
10.0
Excellent
10.0
Excellent
9.1
Mediocre
2.0
Pros: Nothing
Cons: Everything
Okay
5.4
Mediocre
2.8
Excellent
10.0
Okay
5.1
Mediocre
2.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: I love the fact that you are in walking distance of everything and if you don't choose too you dont have to leave the resort because they have on-site entertainment and food. The rooms are kept smelling good and clean. The staff is great as well. I cant wait to come back!
Okay
4.5
Pros: The waterpark was well suited for children of all ages.
Cons: Cigarette butts on stairs, dirty exterior, leaky shower faucet, questionable room cleanliness. Honestly was disappointed.
Excellent
9.6
Pros: It was always something to do
Cons: A microwave in each room
With a stay at Avanti International Resort in Orlando, you'll be within a 10-minute walk of SEA LIFE Orlando Aquarium and The Wheel at ICON Park™. Featured amenities include a business center, express check-out, and a 24-hour front desk. This hotel has 4 meeting rooms available for events.
Overall 6.6 Good
Based on 6,538 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Okay
5.4
Cons: no hot water
Good
7.4
Good
6.0
Excellent
9.6
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
7.1
Pros: Good location Free wifi Great customer service
Cons: No free breakfast Bad coffee Not very clean Only one elevator per building and very cramped
Excellent
9.6
Pros: The concierge service was excellent. Nice, clean pool and area. Good food. Friendly staff.
Cons: The WiFi didn't work most of the time.
Excellent
8.0
Pros: Clean, accommodating and convenient location
Cons: Additional fees afte "Kayak" payment that were not in the disclosure.
Excellent
10.0
Pros: Really amazing pool with kids area and heated water. The room itself was clean, modern, and very nice. I would recommend this hotel to a friend
Excellent
8.5
Excellent
9.6
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
8.2
Excellent
8.0
Excellent
10.0
Pros: service was great, clean rooms, comfortable beds, clean locations
Good
6.8
Pros: Avanti was a good value for the price. It has the basics for a hotel -- clean room, good sized room, large pool and jacuzzi. The staff (when you can find them) are quick to provide the requested services.
Cons: Avanti skimps on services that make a hotel into a resort. There is no attendant in the pool area and the soiled towels and empty cups are left among the scattered chaise lounges. This disarray turns the entire pool area into an eyesore. The 4 pool gates are annoying loud and I suggest asking for a room that does not overlook the pool or is away from the gates.
Excellent
8.0
Pros: Overall everything very nice. Family friendly, clean, room nice size and staff very nice.
Cons: Pool gates hard to open and loud.
Excellent
9.7
Pros: Clean, affordable, great pool area. Pleasantly surprised.
Cons: WiFi was very spotty.
Okay
4.0
Pros: Was over all a nice hotel The outside looked crappy but inside and the pool was nice
Cons: Found a cockroach at checkout
Excellent
10.0
Pros: Avanti was one of the best hotels I have stayed at in the orlando Area. I live on west Coast of Florida and we visit orlando often. You will not be disappointed.
Excellent
10.0
Pros: Price and convenients
Cons: The jacuzzi was full with people who just stayed in for a couple hours.
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
8.0
Cons: The AC was a bit noisy but not bad. Needs better movie channels.
Okay
5.4
Good
7.7
Pros: The resort has a nice pool and close to OCConvention Center. Staff is friendly and helpful.
Cons: I was surprised that there were no open plug in next to the bed to charge my cell phone. The room was average not what you would except for a " resort ". Also there was no food on except for a Starbuck bistro
Good
6.0
Pros: The location is good
Cons: The room left a lot to be desired
Excellent
10.0
Pros: Extremely clean cool pool scene in the center of all the action great location excellent price cheap for what you get
Cons: nothing
Excellent
8.8
Good
6.5
Good
6.2
Excellent
8.5
Excellent
8.0
Pros: It was in a great location and and the staff were very friendly. The room was nice and the beds were very comfortable! Their gueen size beds were full queen size compared to a lot of 4 star hotels that are smaller and less comfortable. We had everything that we needed for this short stay. It was a plea sent visit for our needs on this one night stay.
Cons: The only thing I didn't like was that the pool bar and snack room was highly over priced.
Good
6.0
Pros: Place was OK.
Cons: We were surprised at check-in with a $10 resort fee that was not included with our Kayak booking. The fee covers things that should be included with the room rate (like use of the pool, exercise room, and internet), and which we didn't even use because we were only there overnight. Aside from that, rooms were noisy because hotel is right next to the highway. It is a 5-story walk-up with no elevator, so don't bring too much luggage. Rooms and facilities are dingier than they appear online. The place is not horrible, but there are better places to stay in the area in the same price range (especially after adding the resort fee).
Excellent
10.0
Pros: I like the location restaurants Ferris wheel Walmart are all nearby. The price is great beds are very comfortable nice swimming pools staff is great also.
Cons: I wish the pool was open 24 hours
Good
7.3
Pros: I liked the location. Decent hotel on International Dr. withing walking distance to a lot of restaurants. Front desk people were very friendly.
Cons: 1. The cleanliness. This hotel was remodeled last year and the bathrooms tiles have a little bit of mold already. Also the floors had dust, not on my room, but my friend was complaining about it. 2. A lady from the staff knocking on all doors on check out day at 9:00 am. When I opened and said good morning all she said was "Check out!" not sure if she was asking me if I was checking out, or if she was telling me to check out. Did not like her tone. Found her very rude.
Excellent
10.0
Pros: Good location
Cons: check in
Excellent
8.0
Pros: Staff response time was extremely good. Poolside grill...didn't eat anything but the smells were wonderful. Option of Starbuck's in lobby area.
Cons: Could hear every other guest if loud at all (which is the case with any hotel/motel/resort). Floors were very dirty/stained...walked in sock feet for only a few minutes and socks were black.
Located in Southwest Orlando, this hotel is within 1 mile (2 km) of Pirate's Dinner Adventure, Universal Studios Florida and Universal’s Volcano Bay. Fun Spot USA and Ripley's Believe It or Not are also within 1 mile (2 km).
Overall 6.3 Good
Based on 1,605 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers