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Book Payless car rentals in Alajuela
Same drop-off
Driver's age: 26-65
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Payless car rental prices in Alajuela
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Mini
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Economy
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Compact
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Intermediate
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Standard
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Full-size
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Luxury
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Minivan
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Passenger van
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SUV
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Commercial
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Pickup truck
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Reviews for Payless in Alajuela
Overall RatingBased on 72 reviews
Cleanliness
Comfort
Overall
Pick-up/Drop-off
Value for money
Recent reviews
Traveler rating
Find reviews that mention:
2.0
They charges us an additional 400 dollars on the day of pick up even though i had already paid the full price plus bought the additional insurance from Kayak website . They said i have to pay the additional fee which includes there own insurance or else they will not release the car . They said my problem was that i bought the insurance from Kayak and not them so if i dont want it i should go on the website and cancel . They already knew that i cant cancel cause it was less than 24 hours . What a scam . very disappointing from Kayak website to advertise and offer their services on your website . Never againReviewed 2025 Jan 04
review from![kayak]()
4.0
Awful. I was quoted $112 for the car. I was over $250 out the door.Reviewed 2024 Dec 26
review from![kayak]()
2.0
We had cut our trip shorter by four days and the price quoted changed very little. When I questioned this I was told because I HAD to purchase additional insurance on the car we were driving. Also, our flight left before the dealer opened so I was told I had to leave the car at the airport, but not where at the airport. There are no signs or public parking lots around the airport so I drove around asking people where to leave it at 4:00 am in the morning, but no one knew. I finally took it to Payless and parked it in the front and took an Uber back to the airport. It was a real hassle.Reviewed 2024 Apr 12
review from![kayak]()
8.0
Very friendly people, good car. The drop-off location took some time to open (~20 mins), so that may affect some travel plansReviewed 2024 Jan 03
review from![kayak]()
2.0
terrible. they have you buy additional insurance for hundreds of dollars and enormous deposit amount.Reviewed 2023 Jun 17
review from![kayak]()
6.0
Pros:The staff was friendlier than most car rentals I have experienced at SJO. However, the car was pretty beaten up, though it ran okay. And, they told me the car had 3/8 of a tank of gas when it was closer to 1/4, but the contract said it had 3/4. I brought it back with 5/8 and they honored what they had said about 3/8, but it still cost me extra in gas, just to be sure.Cons:This car was pretty beaten up and probably shouldn't be rented. Also, be more careful about gas levels.Reviewed 2021 Apr 08
review from![kayak]()
4.0
Pros:Staff was very friendlyCons:It’s a scam. The price of the rental literally ended up costing 11x the reservation price due to the “mandatory insurance”. Everyone picking up a car felt they had been ripped off. This is probably the case with all Costa Rica car rental agencies but doesn’t make it right.Reviewed 2021 Feb 15
review from![kayak]()
2.0
Cons:Transparency about the actual price when we arrived to the counterReviewed 2021 Feb 12
review from![kayak]()
4.0
Pros:Nice staff at check-in and drop off.Cons:Charged me a full extra day for being 4 hours late (picked up car as almost noon - dropped up at 4). Told him, okay, I will just take the car and come back tomorrow - but the rate would be higher, even though they charged me $50 dollars for 'another day' for being 4 hours late. The car, USB nor AUX worked, guy just said 'sorry about that'. Also, I was shocked, when I waived the insurance, due my credit card covering, the deposit was $3,000. Never, have I had such a high deposit taken for a rental car. If I took their insurance, it would have only been $300. I went for the more 'economical' route, cheaper ends up being more expensive, always will be more expensive. First and last time I use Payless.... I will stick to Hertz/National/Enterprise, the big boys... Payless felt like the Sprint Airlines of Rental Cars.Reviewed 2020 Dec 23
review from![kayak]()
Other suppliers in Alajuela scored
Where can I find Payless car rentals in Alajuela?
Juan Santa Maria Intl Apo
Address
Juan Santa Maria Intl ApoHours
| Monday | 06:00 - 23:00 |
|---|---|
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
Phone
+506 2430 4647Good to know
Most popular location | Juan Santa Maria Intl Apo |
|---|---|
Most popular car type | Compact |