Book Payless car rentals in Alajuela

Alajuela, Costa Rica
18 Aug — 25 Aug
Same drop-off
Alajuela, Costa Rica
Thu 18.08
Thu 25.08
Driver's age:


" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)


"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Alajuela

Overall Rating5.7 OkayBased on 15 reviews
Value for money

Recent reviews

Traveler rating
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Cons:Car rate with Insurance is a RIP. Spent more on car rental than hotel for a week.Reviewed 2019 Mar 03
review fromkayak
Cons:Knowing that insurance for three weeks would cost $1,500 and that I needed letters from my insurance company and credit card company to verify insurance would have been honest. I was very unhappy to learn this at the counter after a day of traveling. Dishonest practice.Reviewed 2019 Feb 27
review fromkayak
Had a break failurePros:NothingCons:Paid $800+ for 5 days, but when I stated the riding, the ride was really bad. Still choose to use it for 5 days. During 5th day driving down from Irazu Volcano, the break failed suddenly.. Holding the hand break and pressing break pedal didn't stop the car. To avoid life threatening accident, I had to hit a post to stop the car. Still wife is suffering with pain. When I called Payless to report the incident, amazed to know that no question about if the passengers are ok.. After 2:45 hours got a replacement car, with dirty smell from the rear side. After reaching the payless rental place to return the call, when I explained these incidents, their reaction was the worst, it's almost like who cares if the break failed or the replacement call smelled.. Will find out the options to take action. Don't rent from Payless if you are going to Costa Rica.Reviewed 2018 Dec 30
review fromkayak
Pros:Good customer service.Cons:Windshield wipers were useless. Interior light was broken. Had to lock and unlock car with the key ie the key buttons were broken or battery was dead.Reviewed 2017 Dec 07
review fromkayak
Bait and SwitchPros:Availability of vehicles on hand and excellent customer service.Cons:The cost that was presented during the online booking process did not remotely come close to the actual cost during the car rental pickup. I ended up paying close to $1,000 overall. Also, I paid for full coverage for car insurance online as part of the online booking process so it can be ready upon pickup. But Payless did not honor the online car insurance purchase and therefore in order to finalize the car rental transaction with Payless I had to purchase their car insurance. Although Payless provided great service and had excellent cars for rent I did not appreciate the blatant disparities in cost and having to purchase 2 full coverage car insurances. I don't see myself renting from Payless again.Reviewed 2017 Jun 27
review fromkayak
Cons:The Costa Rican mandatory insurance was not included in part of the cost. Also, the brakes were very spongy, forcing me to use the emergency brakes down steep hills.Reviewed 2017 Jun 04
review fromkayak
Didn't rentPros:Office was closed when we arrived late because of plane delay. No message sent to our email. Luckily, Dollar rental was still open and had a car for us - excellent experience with them.Reviewed 2017 Apr 15
review fromkayak
Pros:Drop off location was fine.Cons:Pickup location "insurance" requirement - see my previous post.Reviewed 2017 Jan 09
review fromkayak
A Big ScamCons:They made me purchase insurance even though I already had pay it ahead of time thru a third party company. They said that the minimum amount I had to pay per day was $40 dollars otherwise I couldn't rent the car.Reviewed 2016 Sep 08
review fromkayak

Other suppliers in Alajuela scored

Where can I find Payless car rentals in Alajuela?

Juan Santa Maria Intl Apo, Payless car rentals


Juan Santa Maria Intl Apo


Wednesday06:00 - 22:00
Saturday06:00 - 22:00
Friday06:00 - 22:00
Tuesday06:00 - 22:00
Sunday06:00 - 22:00
Monday06:00 - 22:00
Thursday06:00 - 22:00


+506 2430 4647

Good to know

Most popular location

Juan Santa Maria Intl Apo

Most popular car type


Top tips for renting a car from Payless in Alajuela

  • Economy rental cars from Payless in Alajuela are around 26% cheaper than other car types, on average

FAQs about renting a car from Payless in Alajuela