Pros: The staff was friendlier than most car rentals I have experienced at SJO. However, the car was pretty beaten up, though it ran okay. And, they told me the car had 3/8 of a tank of gas when it was closer to 1/4, but the contract said it had 3/4. I brought it back with 5/8 and they honored what they had said about 3/8, but it still cost me extra in gas, just to be sure.
Cons: This car was pretty beaten up and probably shouldn't be rented. Also, be more careful about gas levels.
Pros: Staff was very friendly. Drop off was very easy
Cons: It was an easy process both getting and returning the car. Nice people and very accommodating.
Pros: The staff
Cons: When I got to the U-save place they asked me to pay more than $200 more for the same reservation. I was in Costa Rica and had no choice but take it. I will never ever rent from U-Save again.
Cons: $600 for the week was higher than expected including the mobile hotspot and full coverage insurance.
Cons: don't rent from them
Pros: quick pick-up drop off
Cons: The car I was given needs tons of work! Driver's side window did not work, car always had trouble starting, and the clutch was almost non-existent
Pros: Staff was very friendly
Cons: It’s a scam. The price of the rental literally ended up costing 11x the reservation price due to the “mandatory insurance”. Everyone picking up a car felt they had been ripped off. This is probably the case with all Costa Rica car rental agencies but doesn’t make it right.
Cons: Transparency about the actual price when we arrived to the counter
Pros: The staff was fine and the process was efficient.
Cons: The daily rate was very low but the insurance costs were extremely high. These costs were not advertised and so I ended up paying a lot more than I expected. I feel like I was tricked into this rental but what seemed like a good deal and in actuality was a bad deal. This is very disappointing.
Cons: Do not rent from this location! I had insurance and a credit card to cover the “Costa Rica” insurance requirements and was still charged $1100 for a 7 day rental... their attitude was “so, go somewhere else” poor customer service and who do we complain too? How could we fix this? In a foreign country there is no recourse!
Pros: Friendly but not helpful.
Cons: The car
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