8.0
Quick check-in and check-out process.Reviewed 2023 Aug 09
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4.0
I had requested a minivan. The rental place didn’t even have minivans. I wanna make it clear that it’s not that they were all rented out, I mean that they did NOT own any minivans. They, and Kayak, lied to me about the vehicle I was going to get. Imagine my surprise when I get there, with a family of 5 and a ton of luggage, and they only have a tiny SUV. Oh, and by the way, the seatbelts did not lock, so my toddler’s car seat was never properly securedReviewed 2023 Jun 11
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2.0
Booked mid size Kayak rental, local Payless branch said it came through as economy and they have nothing to do with Kayak or even the corporate Payless/Avis branch. They declared the Kayak pricing was irrelevant. I ended up paying 30% more for an economy car through that local branch because I couldn’t get to another rental company without walking a mile with my luggage. Felt like a scam by everyone… Kayak, Avis/Payless, and the local car rental company acting on Payless’ behalf.Reviewed 2023 Apr 13
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4.0
So we got “upgraded” to the worse looking car on the lot. It had a bullet hole in it, the headlights were so “fogged” wasn’t sure would be able to see at night. Rear panel on the passenger’s side was basically “glued” together from previous damage, scratches all over, inside the upholstery was stained and dirty, the key fob didn’t work, basically this was a POS car. In addition I had to write my credit card number down on a piece of paper for them, now I’m checking everyday to see if unknown charges appear.Reviewed 2023 Apr 08
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10.0
older car but good price and was good a to b all weekReviewed 2023 Mar 12
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2.0
No shocks both cars # 1 then # 2 #1 had faulty battery died and e-died They did respond Quickly Blew a Tire Due to rim weakness They came to help quickly. #2 had screaming fan belt first few Minutes driving Differential was going, grinding +++Reviewed 2023 Feb 26
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8.0
Somewhat disappointed with the condition of the vehicle. While the interior seemed clean, the carpets, upholstery and seat backs were worn. They were able to provide the requested child car seat but it was old and dirty and would not have passed safety standards in Canada. As we had no other alternative we used it and thankfully made it through the week without incident. Pick up was simple and efficient as expected. Drop off was even better. The inspection was quick and airport shuttle was available and waiting.Reviewed 2023 Jan 21
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8.0
They try hard to work with what they have their as their facility.Reviewed 2022 Dec 30
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4.0
Car was a bit run down, and more flexibility with the rentalReviewed 2022 Nov 01
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2.0
I still don't know if I was charged 2 times for the car there was an issue with the dates and the provider with original request to rent the car. The site changed the dates to dates that didn't work with my trip. Then we changed it but I never received a credit from the original order.Reviewed 2022 Aug 10
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2.0
The car was a beat up POS. I would not recommend this car rental business. The rear view mirror would not stay in place. There was no USB to charge any device. It barely blew cold AC. Two thumbs down for sure!!Reviewed 2022 Jul 04
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2.0
Unreliable at the airportReviewed 2022 May 23
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