Car rental at Phoenix Sky Harbor Intl Airport

Car rental at Phoenix Sky Harbor Intl Airport

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Phoenix, AZ, United States - Sky Harbor Intl
27 May — 3 Jun
Same drop-off
Phoenix, AZ, United States - Sky Harbor Intl
Fri 27.05
Noon
Fri 03.06
Noon
Driver's age:

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Phoenix Sky Harbor Intl Airport car rental reviews and directory

Rated #1
Fox
Best rated
5.3 Okay (2068 reviews)
1 location in Phoenix Sky Harbor Intl Airport
Fox
Locations in Phoenix Sky Harbor Intl Airport
  • 6
  • 5.9
  • 4.9
  • 4.6
  • 5.6
Recent reviews
4.0 Okay2022 May 19
Understaffed at the check in counter, 1hr+ wait to get through.
2.0 Mediocre2022 May 18
Overall very poor service getting and renting at counter.
10.0 Excellent2022 May 14
Everything went smoothly. Only problem 😀 was Fox is so popular the lines were long!!! No surprise charges when we got back.
8.0 Excellent2022 May 14
Line was long to get the car but after that everything was great!
6.0 Good2022 Apr 26
The registration in the glove box had expired a year ago.
4.0 Okay2022 Apr 26
They didn’t have size of car I reserved so had to take a smaller car. Vehicle had 78000 miles on it! When I started driving it would shake above 50mph. Just kept it for the week to avoid the headache of going back and trying to get something else.
10.0 Excellent2022 Apr 20
With four agents working the counter at Sky Harbor Airport car rental there was no wait time. Easy check in process. Vehicle received had 66,000 miles but still in great shape inside and out. No issues with the vehicle during my week of use and approximately 750 miles. Return process was even easier with parking the car, leaving the keys in the vehicle and heading to our flight. No need to check out with an attendant or counter! Would not hesitate to use Fox again if it is a choice in the future.
6.0 Good2022 Apr 17
There was a pretty long wait to get the car (though not as long as another place in the complex). The staff was friendly and the car was nice, but there was a slow leak in a tire that we had to fill up twice.
10.0 Excellent2022 Apr 17
I had a brand new RAV4 and check in and check out were very smooth and quick
10.0 Excellent2022 Apr 17
Easy check in and out process it took less then 20 minutes for both. They did not try to upsell or add any additional things to your reservation.
Rated #2
Alamo
8.9 Excellent (712 reviews)
1 location in Phoenix Sky Harbor Intl Airport
Alamo
Locations in Phoenix Sky Harbor Intl Airport
  • 9
  • 9.1
  • 8.9
  • 9
  • 8.7
Recent reviews
4.0 Okay2022 Apr 26
takes way too long to check in after making reservations online. People use the convenience of booking online to skip the long lines and waiting time! Not impressed with Alamo at all. Way over priced for a SUV that was very uncomfortable for the entire family.
10.0 Excellent2022 Apr 23
Extremely friendly and helpful staff at the PHX rental car center!
10.0 Excellent2022 Apr 06
Check in and drop off was very efficient. Shuttle bus to terminal was slow but that’s not Alamo fault.
10.0 Excellent2022 Feb 28
Alamo has kiosks at PHX which saved 1+ hours, tons of other agencies had massive lines & we got through in less than 5 min
10.0 Excellent2022 Feb 01
cashier was friendly, person guiding us to the vehicle upgraded us for free, and check out was super easy and friendly
10.0 Excellent2022 Jan 18
Great customer service and very friendly at the Phoenix airport!
10.0 Excellent2022 Jan 07
Pickup was simple, fast (at Phoenix airport) - the manager was highly professional in helping locate a 4WD vehicle for us. Dropoff (at El Paso airport) couldn't have been easier - just left the car and walked into the terminal, then got an electronic closure document. The vehicle (Jeep) was great for our snowy New Mexico trip.
10.0 Excellent2022 Jan 03
I loved the Alamo skip the counter procedure for getting a car. It was so smooth and quick.
8.0 Excellent2022 Jan 03
Inside windshield was very dirty. Tires dirty. First car we picked out needed an oil change.
10.0 Excellent2021 Dec 26
Rental and return was easy and smooth Vehicle was clean and comfortable
Rated #3
Enterprise
8.8 Excellent (384 reviews)
1 location in Phoenix Sky Harbor Intl Airport
Enterprise
Locations in Phoenix Sky Harbor Intl Airport
  • 8.8
  • 8.8
  • 8.8
  • 8.8
  • 8.6
Recent reviews
6.0 Good2022 May 09
Ease of pickup and drop off was great. However, car was dirty. Visible grime on may surfaces. Trash throughout vehicle including artificial nails. Car exterior condition was fair at best. Parts of exterior were so badly damaged they were secured with bolts. Many scuffs, dings and chips.
10.0 Excellent2022 Mar 24
Could not have asked for a better experience. Made our vacation super enjoyable as we move around to our daily destinations.
10.0 Excellent2022 Mar 11
Staff was efficient and helpful helpful throughout. Much appreciated after a long flight and a full day of travel.
10.0 Excellent2022 Jan 01
Easy and friendly service
10.0 Excellent2021 Dec 28
We travelled right before Christmas and the staff was friendly and explained everything. Return was very easy.
10.0 Excellent2021 Nov 02
I loved the in person customer service. They are the absolute best in both my pick up and drop off locations! They treated me very well and I am grateful for their help through it all. Something that could improve was clarity. I was not made aware about the policies that I committed to when it came to renting a car. It would be nice to know the pricing breakdown and why I felt like I was being overcharged. Also the customer service on the phone was confusing, not helpful, and rude.
10.0 Excellent2021 Oct 20
Competitive on price and superior service. Wow!
10.0 Excellent2021 Jul 13
Every thing was so organized and was processed quickly.
2.0 Mediocre2021 Jun 13
The process was easy and straight forwardI requested a car that could handle the mountains; this car could not do so. Put me in a very dangerous position driving the switch backs.
6.0 Good2021 May 23
There was confusion regarding the class of vehicle. We had a luxury class vehicle reserved and I believe we only got a premium class vehicle. We dropped the car at Las Vegas Airport instead of a hotel which was 3 miles from the airport. Enterprise wants to charge me another $300.00 drop off fee in addition to the original $400 for a one-way charge!
Rated #4
Sixt
8 Excellent (200 reviews)
1 location in Phoenix Sky Harbor Intl Airport
Sixt
Locations in Phoenix Sky Harbor Intl Airport
  • 8.2
  • 8.2
  • 7.8
  • 7.8
  • 7.8
Recent reviews
10.0 Excellent2022 Mar 31
The Sixt experience was perfect--except for the car I rented. The agent offered me an upgrade from a Toyota Camry to a BMW for a minimal increase in payment. Never having driven a BMW, I agreed. But the car was a low-slung sporty model, and getting in and out of the car was very challenging! It handled magnificently in every way, but its comfort level was lacking. I wish the agent had informed me of this particular feature--and I would've stayed with the Camry. I'll know for next time...
2.0 Mediocre2022 Mar 21
Don't book with SIXT if there's even a 1% chance you'll need to cancel. It was the most infuriating process ever to cancel. Their website (there's absolutely no human to talk to) kept saying I needed to go through kayak to cancel. Kayak's website (also no human) says you have to go through SIXT. Neither was taking responsibility. After 8 emails SIXT finally cancelled it, which showed they were indeed the ones able to cancel it!!! Took way too much time. Don't recommend.
2.0 Mediocre2022 Jan 05
We rented Sixt, through Kayak, and had an impossible time cancelling the reservation. We called, we sent emails, we tried to cancel through their website. Kayak indicates that any cancellation is through Sixt. Sixt makes the cancellation virtually impossible. We had a health related cancellation and we emailed the line, and got back an auto-response. We called and got sent to the email (which had the auto response). We tried to cancel use their cancel button, but it did not recognize the reservation. Then, we got billed, so now we have to dispute the charge through our credit card. It's not worth the hassle to rent through Sixt.
10.0 Excellent2017 Nov 08
Great rideThe vehicle was ready when we arrived, clean and just as described.
10.0 Excellent2017 Nov 07
Great ExperienceThey did not try to upsell or sell insurance I did not need. Had everything ready and were very quick.
10.0 Excellent2017 Nov 07
WonderfulCar was upgraded, clean fast service easy getting and returningNothing
10.0 Excellent2017 Nov 03
No lines in PHX, nice new car - additional driver not includedNice new car, quick check-in/drop off in PHXAdditional driver was too expensive to add.
10.0 Excellent2017 Oct 29
Completing the rental process with their representatives was easy and they were courteous. The vehicle was ready and clean for us, it took us less than 20 minutes to get out of there.Tried to sell us (upgrade) everything, you already got us to pay a large amount of money, don’t try to get your hands on my wallet again. Either upgrade us for don’t mention a nicer car to intrigue us and remind us we’re renting a less than luxurious car.
9.2 Excellent2017 Oct 23
I would recommendThe car was in new condition as was nicer than expected. It was convenient to just drop the car off with the keys inside.Drop off was a little confusing and they had a lot of people dropping off and only a few employees. However, I did get to just drop it off and go.
8.0 Excellent2017 Oct 23
smooth pick-up and drop off!!
Rated #5
Dollar
7.9 Good (156 reviews)
1 location in Phoenix Sky Harbor Intl Airport
Dollar
Locations in Phoenix Sky Harbor Intl Airport
  • 8.3
  • 8.1
  • 7.7
  • 7.8
  • 7.6
Recent reviews
9.6 Excellent2017 Sep 24
Drop off at treasure islandEasiest and fastest experience I've ever had...
5.6 Okay2017 Sep 22
The windshield was very dirty which made it difficult to see at night.
5.6 Okay2017 Sep 10
The car was clean and well maintained.The price ended up being twice what was advertised on Kayak. The agent at the counter charged my card and finished out my ticket before even explaining the charges. When I asked about them, he was unable to satisfactorily explain them. I felt like my questions weren't important and the agent wasn't prepared to answer them.
8.0 Excellent2017 Aug 24
Turned out okAfter flying across the country (Syracuse to Phoenix) we arrived to pick up our car and was told they didn't have any and that it could take a few hours to get. The first gentleman was very nice and apologized. He even suggested we check with their competitors. We did, with no luck, so went back to Dollar and the second man was rude and showed no interest in helping us. With no other options, we went down to check in and wait. Luckily, it wasn't long before a car became available. My issue was that I made this reservation months in advance. Dollar should be ready to accommodate those reservations even if that means going to another one of their locations and picking cars up.
8.4 Excellent2017 Jul 23
Everything was as it can be expected. Low mileage car, practically new. Friendly customer service even at the late time of pick-up.No car as pre-ordered was available, rental was then covered by a different but associated rental company, in our case Thrifty. Available car was the bare-bone basic model.
10.0 Excellent2017 May 20
We liked that we were able to pick it up in PHX and leave it at LAS. The car was clean and very efficient on gas.Not just this one but ALL car rental places try to sell extra insurance for when the car would be out of service in case of an accident. Why not just charge more and stop this ridiculous practice? . Most people have insurance or credit cards that cover in case of accident.
6.8 Good2017 May 09
huge price increase from quoteThe Nissan car we ended up with was clean, comfortable, and a smooth ride.The quote I received from Kayak was $179 for a 2 week rental. The nominal rate was $29.98 per week. When I checked in, with tax & fees the quote was approximately $250. When I said I wanted my spouse as an extra driver, they added $13.50 per day plus tax & fees. I was expecting to get a rental for $179. It ended up costing me $467. Furthermore, when I arrived I was given 3 cars to choose from. I picked out a Ford Focus. I loaded all my luggage & began to drive toward the exit. The car hesitated & stalled when I accelerated, so I returned & selected a different car. I placed the keys of the Focus on the dashboard, where they were when I found them. I popped the trunk, stepped out of the car, and closed the drivers door. To my dismay, the doors were locked. I had not pushed the door lock button. I returned to the booth & explained the problem & waited a half hour while a staff person finally arrived and extracted the keys so I could get my backpack out of the back seat. Not a pleasant start to my trip.
2.0 Mediocre2017 May 03
ShittyNothingEverything. Seriously the line was so long I went to Hertz..
6.8 Good2017 May 03
I liked the fact you were able to choose which car you wanted from a row of cars.The car wasn't very clean.
8.8 Excellent2017 Apr 28
Wish I could of had car upon arrivalMy rental with dollar did not follow me from San Antonio Texas to Phoenix! When I made it through the 45 minute line with 2 suitcases and wearing a back brace and walking shoe I was told my reservations was not completed when I dropped my car off at San Antonio location! I was stuck in airport 5 hours until I could secure ride to sun city, then had to come in next day to get a car! That was a nightmare! The car and staff were great, other than the Phoenix counter staff upon my arrival, all was pleasant and I believe I will be a return customer.
Rated #6
Avis
7.9 Good (104 reviews)
1 location in Phoenix Sky Harbor Intl Airport
Avis
Locations in Phoenix Sky Harbor Intl Airport
  • 8
  • 8.2
  • 7.9
  • 7.9
  • 7.7
Recent reviews
10.0 Excellent2022 Jan 05
We had a tire go through our windshield in an AVIS rental and AVIS was so accommodating.
4.0 Okay2021 Dec 08
Took forever at the line, only 1 person working, wasn't her fault she needed help.
8.0 Excellent2021 Nov 28
Pick-up was difficult, with more than an hour's wait at the airport in Phoenix. But the drop-off in Glibert, AZ, was very easy. This is why I had trouble answering the question that combines both ends of our car rental--one was the worst part of the hire, the other was great!
8.0 Excellent2021 Nov 17
I good experience no complaints
2.0 Mediocre2021 Nov 06
Hours wait despite reservation. Had to "re-book" losing discount. Awful.
8.0 Excellent2021 Oct 31
Pickup took 2 hours, drop off was quick and easy like the good old days.
10.0 Excellent2021 Sep 07
Only issue is what rental agencies are trying to charge now.
2.0 Mediocre2021 Jun 21
Cars were filthy and or needed service - had to get to a third car before I drive off the lot
6.0 Good2021 May 31
Pick up was fine--don't typically use Avis so I had to wait in line and they put the hard sale on to accept all the add ons.The car they gave me had a smell of someone who smoked in it prior to me. Although fine, it was not super clean inside. The warning light for service of the rear park aid stayed on during the rental. The rental did the job as I had a hard time finding one but wouldn't use them again unless in a bind.
2.0 Mediocre2021 May 09
Car was finePrice at pick up was different than what I booked.
Rated #7
E-Z Rent-A-Car
6.7 Good (380 reviews)
1 location in Phoenix Sky Harbor Intl Airport
E-Z Rent-A-Car
Locations in Phoenix Sky Harbor Intl Airport
  • 7.3
  • 7.2
  • 6.5
  • 6
  • 6.7
Recent reviews
8.4 Excellent2020 Mar 25
Steering wheel should be wiped down using an Armor All-type product.
10.0 Excellent2020 Feb 11
Friendly staff- easy drop off
5.6 Okay2020 Jan 07
Staff was great, drop off was simple, Value for rental was good.I had a pre-paid rental and they ran out of cars, I had to camp out overnight in the rental facility unless I wanted to Uber to my destination 45 mins away and get a ride back in the morning. Granted, I think everyone at the facility ran out of cars that night so this may be unfair to E-Z. It otherwise seems like a good operation, I'd try them again.
8.0 Excellent2020 Jan 05
Car was nice, as expected.Line for pickup was insanely line; rental car center was understaffed. How do they not have options for automated service? Most of the information they obtained on site was already given and could have done online.
4.8 Okay2020 Jan 05
The car was nice and clean.Everyone on the staff, with exception of one, single person, was pushy, purposefully intimidating, and condescending. They push your fear button with “what-ifs” and worst-case scenarios to try and jack up the price. I wouldn’t recommend these people to anyone.
8.0 Excellent2019 Dec 02
Fairly quick pick up process. Staff was friendly and helpful. Drop off was very easy and efficient. For the price, definitely a greet value.Quality and cleanliness of the car.
9.2 Excellent2019 Nov 18
Clean car, convenient shuttleI was not infromed at teh counter that it was a diesel car, but I was able to find fuel locally.
5.6 Okay2019 Nov 18
They added on a ton of fees. Specifically, they charged me for unlimited mileage even though when I booked through kayak it said the mileage was already unlimited.
6.8 Good2019 Nov 11
Short line for pick-up. Drop off easy.Staff made a hard pitch for liability coverage, and presentation doesn’t make it clear that you electing coverage. My would have doubled had I elected the bottom level of coverage. Watched customer next to me go through the same process. Both of us had the agent re-write the contract.
2.0 Mediocre2019 Sep 30
Staff was apologetic, but otherwise provided minimal help.If EZ would actually keep a car on hand for my reservation. Hard to have a good experience if they don't have a car. Similar to overbooking a hotel or airplane. My reservation was prepaid (like a hotel) so they were charging me regardless if I showed up and they still didn't have ANY cars on hand
Rated #8
Budget
6.6 Good (312 reviews)
1 location in Phoenix Sky Harbor Intl Airport
Budget
Locations in Phoenix Sky Harbor Intl Airport
  • 7.4
  • 7.3
  • 6.4
  • 6.3
  • 6.5
Recent reviews
2.0 Mediocre2022 May 11
I did not rent a car from budget!!
8.0 Excellent2022 May 07
Hour wait to pick up rental car. Took 25 minutes at counter to get car even after a “pre check in”
2.0 Mediocre2022 Apr 26
I was not given the car I wanted & overall had a horrible experience
6.0 Good2022 Apr 12
It was over one hour wait to get the rental car. The people working were very friendly, but they were not enough to process all the people asking for cars.
8.0 Excellent2022 Apr 10
The line to pick up the car was 1hour 40min long! Big disappointment. However manager offered free car upgrade for the inconvenience. Overall service was excellent and I will come back to the budget again.
4.0 Okay2022 Apr 04
Too many people in line and not enough staff. Won’t come back because of this. Over
6.0 Good2022 Apr 03
Long time to find car, had to ask staff for help. Car was 7/8 Full at pick up. Got pink slip from employee after she verified it. Upon return the employee didn’t understand that I was requesting a partial refund. He finally said he couldn’t do anything and directed me to the customer service booth which was vacant but right next to Avis. I finally asked Avis employee for help after I saw Budget logo on his shirt along with Avis. He told me to go into Avis office. Staff was friendly but guy also didn’t understand that I was requesting a partial refund. Eventually, he understood, asked his coworker for help, and left the office to do the refund. he came back and showed me the paperwork which was not a refund but an addition of the refund amount. I caught his mistake and agin consulted with his coworker, disappeared and returned with credit for entire amount of gas I used which was a great touch.
10.0 Excellent2022 Mar 29
Easy process. No complaints
8.0 Excellent2022 Mar 27
The car was newer and very nice. We were able to drop off the car at our destination city. The check-in was very slow and annoying. Only 2 people in front of us and we stood in line for 30 minutes. They should have been better staffed and more efficient with the check-in.
2.0 Mediocre2022 Mar 27
Their policy regarding the use of a credit vs debit card is dated, especially when a car has already been booked and paid for online.
Rated #9
Payless
6.4 Good (485 reviews)
1 location in Phoenix Sky Harbor Intl Airport
Payless
Locations in Phoenix Sky Harbor Intl Airport
  • 6.7
  • 6.8
  • 6.1
  • 6.1
  • 6.3
Recent reviews
10.0 Excellent2022 Apr 13
I was dropping a car off and making a reservation at the same time for a smaller car, at the same time and they were able to get me right BACK out to my business stuff without a hiccup!! Thank you very much!!!
2.0 Mediocre2022 Apr 12
Need more than one person working counter
8.0 Excellent2022 Apr 10
Did not have GPS
10.0 Excellent2022 Mar 28
They have available cars when no one else does.
2.0 Mediocre2022 Mar 06
After flying in the line to pick up the vehicle took forever. They were "waiting on vehicles" and we stood in line for over an hour. When we finally got our vehicle, it was blocked in and we didn't have access to it. We had to track down an employee to reassign another vehicle to us. Set us back a few hours on an already short trip.
4.0 Okay2022 Feb 26
Got in late and got the car. In the morning noticed there was a message written on the back window about low tire pressure and the tire pressure light came on. Returned the car back to rental agency and got another. That car had a key error. Walked back to rental counter for third car which was dirty but by then we had to leave and deal with it. Would have been better to get an upgrade after two cars given to us had to be returned - a lot of time spent the first morning of vacation on rental cars.
10.0 Excellent2022 Feb 04
Great customer service at check in and returning the car. Thank you
6.0 Good2022 Jan 08
There wasn't anybody at the Payless counter. There was a sign that directed us to Avis. The car wasn't very easy to find and nobody downstairs to help find the stall where the car was. The car drove find however I would not expect to get a car that had a message on the dash that said "WINDSHIELD WASHER FLUID LOW". Also it had a tire symbol on the dash indicating one or more tires had low tire pressure.
10.0 Excellent2022 Jan 06
Appreciated being upgraded at no extra charge from a 7 passenger SUV to an 8 passenger Sienna minivan. Was perfect for hauling our extended family. Check in at PHX was long, but smooth. Rentals too expensive, though.
6.0 Good2022 Jan 03
Pick up was frustrating as the staff was unable to answer any questions as their was response to everything was "I don't know". However, the car was great and the drop off was super easy.
Rated #10
Advantage
6.3 Good (397 reviews)
1 location in Phoenix Sky Harbor Intl Airport
Advantage
Locations in Phoenix Sky Harbor Intl Airport
  • 6.7
  • 6.7
  • 6
  • 5.8
  • 6.2
Recent reviews
8.4 Excellent2020 Jan 05
The car smelled like cigarettes. Everything else was very good
5.6 Okay2019 Dec 29
drop off was confusing since this was my first time.Freeway exits could be clearer
8.0 Excellent2019 Dec 23
Good prices and easy return processSuper long, slow moving line at pickup and service with a smile was non existent.
7.6 Good2019 Dec 04
staff was helpfulif you book through a third party it's impossible to amend your reservation. It would have been nice if there was some ability to do this
8.4 Excellent2019 Oct 29
The front desk guy was very cordial.The line to pick up the car was very long and only two guys working at desk. Pretty much ruined all the positives of the experience.
2.0 Mediocre2019 Aug 08
OKWhen I rented/and paid the car via Kayak, it was noted as "unlimited" miles BUT when I picked up the car, I was told there was a 250 miles limitation per day.Therefore, at our scheduled pick up the vehicle time of 10 PM, I did not have other options but to rent the same vehicle BUT twice the cost!
2.0 Mediocre2019 Jul 18
Staff was horrible. I rent 10-15 cars a year. This was my first time with this company. There staff was rude and disrespectful and after waiting in line for an HOUR to get my rental that I had reserved online I was told they would not rent me a car. Ridiculous! I will never even attempt again!Everything could have been better!
4.8 Okay2019 Jul 18
Drop off went very smoothlyThe pick up involved waiting in line for an hour No enough support for the customers
5.2 Okay2019 Jul 14
Staff was ok and pickup was ok also ok. Drop off went very wellCar condition was very poor with damage on almost every surface. I marked the form showing that. I also had to use diesel for refilling car which I didn’t know until I picked up car
2.0 Mediocre2019 Jul 08
NothingThey could’ve have had my rental
Rated #11
National
8.9 Excellent (48 reviews)
1 location in Phoenix Sky Harbor Intl Airport
National
Locations in Phoenix Sky Harbor Intl Airport
  • 9.1
  • 9
  • 8.9
  • 8.8
  • 8.8
Recent reviews
10.0 Excellent2022 Apr 24
The process was very smooth and the car was as promised.
10.0 Excellent2021 Dec 20
They did a great job and the rental process was smooth.
10.0 Excellent2021 Nov 16
I love you get to choose your car from any available on the lot as an emerald member.
10.0 Excellent2021 Apr 04
YrsPrice is out of control
8.4 Excellent2020 Nov 04
They did not have a vehicle for me when I got there. They upgraded my car for free, but then as I was filing out paperwork, being told, “We have someone watching your car,” another customer walked up and took it. We eventually got a vehicle, but wasn’t super impressed.
3.6 Mediocre2020 Sep 13
When I went to get the vehicle, all the lights were off and I was not able to rent. Stuck in a busy airport with no vehicle.
9.6 Excellent2019 Dec 07
Everything else was good.The lighting was so bad in the underground pick-up "choose a car" area that I felt I was choosing a car by braille. As it happened, I chose a vehicle with damage to the bumper area--which was not stated in my copy of the rental agreement. When I turned the car back in they said that I would be charged for it unless their cameras recorded the pre-existing damage. What a relief to eventually be proven "not guilty"!
4.8 Okay2019 Apr 29
When renting a luxury SUV you would expect the vehicle to be clean, pristine and everything in working order. I did not get that from this rental. Disappointed.
10.0 Excellent2019 Mar 15
Pickup and drop off was very smooth. Staff was always friendly
10.0 Excellent2018 Oct 24
Car was available as advertised. Pickup was very efficient. People courteous.
Rated #12
Hertz
7.2 Good (80 reviews)
1 location in Phoenix Sky Harbor Intl Airport
Hertz
Locations in Phoenix Sky Harbor Intl Airport
  • 7.9
  • 7.5
  • 7.2
  • 6.9
  • 6.6
Recent reviews
8.4 Excellent2017 Jun 15
Very long line in Phoenix for pickup - 45 minutes
8.0 Excellent2017 Jun 07
We got in very late at night and had to wander around a bit to find a hertz worker. Once we found them check in was easy. The overall price was great!the car (focus sedan) was not to our liking but not really hertz fault. acceleration was odd and front seats were not real comfortable. had we known we would have picked a different car.
5.2 Okay2017 May 23
HorribleOnce we actually received the car, it was fine.Everything. The Kayak reservation didn't pull up and they tried to charge us double the rate. Last time I book on Kayak or Hertz. From here on out I'm only using the rental car company's website to make reservations. Kayak and Hertz should reevaluate their system compatibility. Also, the wait time was an hour and a half to pick up the car. Just very unpleasant experience all the way around. - Mike
2.0 Mediocre2017 May 11
Poor serviceNot much oftuneatektCar was old scratched up and dinged. Heavy additional sales attempt at airport after a long flight on elderly (over 85). Ended up taking another car that was cheaper grade but in better shape but of course hertz charged more. People at hertz in Phoenix airport as bad as it gets. Rented hundreds of cars. They are in a class by themselves.
8.0 Excellent2017 May 09
No attendants at return
8.0 Excellent2017 Apr 28
HybridUpon arriving at the Phoenix Arizona airport the agent upgraded me to a Sonata Hybrid and it was fabulous. The gas mileage was incredible. Only filled up once in a month. So quiet! Forgot to turn off a couple of times. Keyless start not use to that! Love the carHertz billed my Visa account for Too Much money. Would like this corrected-Thanks
7.2 Good2017 Apr 24
Didn't meet expectations.Ease of picking up and drop off. Friendly staff.Car's "power outlet" (aka, cigarette lighter) did not work, therefore, we were unable to charge our phones and could not use our own GPS unit. The steering wheel shook after 70 mph, usually signaling bad balance or misalignment. We drove over 1,200 miles this way. Finally, oil change light appeared three days before returning the car.
10.0 Excellent2017 Apr 23
A+Quick service and nice new carNothing
10.0 Excellent2017 Apr 22
Great car, really good price, very pleasant and helpful staff
4.4 Okay2017 Apr 17
AAA membership was not honoredI have AAA memebership which entitles me to free spouse driver. However, since it was booked via 3rd party, Kayak, Hertz was adamant about not honoring it. I was not very happy since price through Hertz or AAA direct was also sane as through Kayak. This teaches me not to book through Kayak anymore.
Rated #13
Thrifty
7 Good (54 reviews)
1 location in Phoenix Sky Harbor Intl Airport
Thrifty
Locations in Phoenix Sky Harbor Intl Airport
  • 7.5
  • 7
  • 7
  • 6.6
  • 7.1
Recent reviews
4.0 Okay2021 Apr 22
Drop-off was fast and easy. Car was clean and in good condition. Price was good.I understand these are challenging times but waiting in line at the Phoenix airport for a good three hours to obtain the car was very disappointing.
10.0 Excellent2017 Jul 10
Seamless! Great car, great mileage!
10.0 Excellent2017 May 31
Car was clean and dependable. Check in clerk was pleasant and efficient.
10.0 Excellent2017 May 29
Loved it--and a great dealWe rented a VW Jetta, and it was perfect for driving around Arizona and Utah. Thrifty staff were helpful, and it was a no-stress rental--my favorite!
9.6 Excellent2017 May 21
Lucked out with a great price on a one-way rentalCar was clean, worked well, and you couldn't beat the price. Staff were friendly and helpful.The wait in Phoenix felt unnecessarily slow. I wish it had been possible to check in at a kiosk and add an additional driver mid-trip.
6.8 Good2017 May 15
The car was great, and so was the price.Picking up the car in PHX was a headache. The line was long and there weren't many staff. Luckily the video-machine allowed me to avoid waiting for hours, but I feel bad for the other folks.
4.8 Okay2017 Apr 27
UnderstaffedGood car, easy dropAt pickup, very understaffed, and poorly organized, making a line of 6 people, a 45 min wait...few cars ready
10.0 Excellent2017 Apr 23
Great rental at an even better priceWe got a full size car for our Arizona vacation. It was clean, well maintained and had great gas mileage on top of everything.Nothing
2.0 Mediocre2017 Apr 17
MISLEADINGI booked "the special deal" and was told that it would be a SUV or intermediate. I was given a COMPACT that barely fit my guests.I booked "the special deal" and was told that it would be a SUV or intermediate. I was given a COMPACT that barely fit my guests. I have always rented Thrifty. Now my family I will never do business with this company again.
10.0 Excellent2017 Apr 16
Easy and cheapQuick service and they let me pick my car (within reason).Wasn't at the airport, but none of the rentals at PHX are, do not Thrifty's fault.
Rated #14
NU Car
4.9 Okay (46 reviews)
1 location in Phoenix Sky Harbor Intl Airport
NU Car
Locations in Phoenix Sky Harbor Intl Airport
  • 5.9
  • 5.7
  • 5
  • 4.2
  • 5.1
Recent reviews
4.0 Okay2022 May 10
The location and process of getting to NU car was terrible. We had to take a shuttle to the rental car center and then wait an additional 30min in 100 degree heat for a second shuttle that was in poor condition. It was extremely inconvenient and time consuming both on the way there and the return. The vehicle size was also not as aspected. It was much smaller and did not have enough room for the number or passengers and bags that it claimed to hold.
2.0 Mediocre2022 Apr 20
Office closes at 4pm is off airport.
8.0 Excellent2022 Apr 01
I think Sky Harbor NU car is a little misunderstood. I believe they do a good job of making the best of a bad situation. Yes, their office is off-site from the airport car rental center. That information was made clear in the rental confirmation. We did have to walk to the pickup spot, but it wasn't that long and our wait for pickup to the office was less than ten minutes. Yes, the office is bare-bones and in a sketchy part of town, but we felt perfectly safe and the office was clean and set up to handle the extraordinary number of customers they move through there every day. Expect the representatives to move you through quickly, no banter or small talk. Sure they will try to upsell you on insurance, but don't all the rental companies do that? Our car was ready and waiting, and we did a walk-around while the representative took pictures of the vehicle from every angle, which were emailed to us. I liked that. Our car was a Nissan Versa with 35,000 miles, not great but it was clean and it ran just fine the entire trip. From the time we walked in the office door till the time we pulled off the lot was less than 20 minutes. Returning it took less than 10 minutes. Overall, our experience with NU car was way better than expected, based on all the negative reviews. My advice, do your homework, know what you're getting into, be patient and I think you'll find it's a pretty efficient and well-run operation.
10.0 Excellent2022 Mar 27
Got me in quick, I had reservations for the WRONG day, but they helped me get a car quickly and I was on my way. Return was quick and easy too. It was expensive but I had made the mistake on the date and they got me transportation. Great guy at the counter
8.0 Excellent2022 Mar 26
Things within their control were done very well. They need to do better on letting people know how to find them since they are off site.
2.0 Mediocre2022 Mar 15
Went to pick up the car at the car rental bldg. in phx airport, and they were not in there. You had to walk with your luggage about 1/4 mile only to wait for a shuttle from NU. After 25 minutes a car came to pick us up. Took us to some place in downtown phoenix. The service counter was the worst. Finally after an hour we got the car. OMG it was beat up, dented, and made a terrible noise. We unfortunately took it. It was dirty inside and out. One week later we had a flat tire due to scraping of the rim. Called to take it back and they gave us another car. Worst company on earth... You may save money but its not worth it.
8.0 Excellent2022 Mar 15
Rental was good but location was inconvenient. We had to get a shuttle from the airport to the car rental terminal than get another shuttle from the rental terminal to Nu Car location. Allow at least an hour of waiting for shuttles. When dropping off the rental we just got a cab back to the airport
8.0 Excellent2022 Feb 25
Very expensive for a 2 day car rental.
4.0 Okay2022 Feb 15
Had to take a shuttle from the airport terminal to car rental like normal. When I arrived at the car rental area I was informed I had to go make a 500yd walk out of the car rental center premises to wait for another shuttle. After 30 minutes of waiting a Nu Car Shuttle arrived to take us 10 minutes even further from the airport to the “rental center”. We stepped off the shuttle to a vacant building with temporary signage everywhere saying “Nu Car Rental”. I walked inside to find a building that resembled a cell phone store but 90% empty. Make shift desks were lined up and wires everywhere so they could have their phones and computers working. The pick up process took forever, like 15mins per person, causing us to lose another hour of our time. Thankfully there weren’t many people there. I know this has been mostly negative to this point but things were positive the rest of the way. Vehicle was fine, checked it over with the rep for damage before we left and they gave me peace of mind in terms of not getting screwed over that way. Drop off was a similarly easy experience… but still had to either wait 20mins for their shuttle which would require then another shuttle at the actual car rental place, opted for an Uber
2.0 Mediocre2022 Feb 14
Nu Car closes at 4pm in PHX and the pick up is NOT at rental facility like it states when renting, you have to take ground transport to their facilities but we couldn’t even do that since we arrived in PHX at 545 and they close at 4, what rental car company closes at 4? Had to walk up for my rental at another company and hoping one was available and in my budget.
Rated #15
Silvercar
10 Excellent (5 reviews)
1 location in Phoenix Sky Harbor Intl Airport
Silvercar
Locations in Phoenix Sky Harbor Intl Airport
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 Excellent2018 Sep 15
Over the top service and excellent vehicle choice.We somehow got a special price on this rental, that being said, the service from staff, pick up, drop off and shuttle to and from the air were all first class. Very high tech coordination with the car unlocking when we got to the rental center. Included were satellite radio, navigation and surprisingly gas mileage over 40 mpg on the highway. This is a great rental opportunity for many.There was the fact that the car was an Audi Quattro, so smaller than I would normally rent, compared to my Ford Edge, but I cannot complain about anything.
10.0 Excellent2018 May 01
Great car - made me an Audi lover.Car pickup and drop off were very easy. Car was clean and ready to go.Nothing really comes to mind
10.0 Excellent2017 Jan 04
Great rental experienceThey picked us up at the rental island, took us to Silvercar headquarters and off we went in a very clean Audi. I will definitely use them again!
Rated #16
Airport Van
4.4 Okay (10 reviews)
1 location in Phoenix Sky Harbor Intl Airport
Airport Van
Locations in Phoenix Sky Harbor Intl Airport
  • 4.2
  • 4.4
  • 4.6
  • 4.4
  • 4.4
Recent reviews
2.0 Mediocre2020 Jul 07
No one was there for us to pick up the van even though it was open. Looked very sketchy ended up canceling reservatuon.
5.6 Okay2020 Jul 01
Full tank of gas, had to go directly to has station. Car could have been cleaned.
2.0 Mediocre2020 Jun 11
Never hire them again. They gave us a bad vehicle
8.8 Excellent2020 Jun 11
Super easy to rent, the process was very efficiently done.
2.0 Mediocre2020 Jun 05
I did not clearly understand who the company is, what their name is and where they are located. I never received a confirmation from Kayak. I did not know the hours of operation. They were closed by the time I was able to figure out who and where they are located. I needed to rent from another company. Not a good experience.
2.0 Mediocre2020 May 11
Absolutely nothing
2.0 Mediocre2020 May 09
Never got the rental van. Rental site wasn't at the rental center, so you have to call for a shuttle. Shuttle phone number was busy for 25 minutes. Had to rent from someone else.
7.6 Good2020 Mar 16
Staff was knowledgeable and helpful.Their temporary facility is a single wide and poorly marked mobile home.
2.0 Mediocre2020 Jan 31
If they were out of business
Advance Car And Truck Rental
1 location in Phoenix Sky Harbor Intl Airport
Advance Car And Truck Rental
Locations in Phoenix Sky Harbor Intl Airport
Recent reviews
Carzi
1 location in Phoenix Sky Harbor Intl Airport
Carzi
Locations in Phoenix Sky Harbor Intl Airport
Recent reviews
Eagle Rent A Car
1 location in Phoenix Sky Harbor Intl Airport
Eagle Rent A Car
Locations in Phoenix Sky Harbor Intl Airport
Recent reviews
Easirent
1 location in Phoenix Sky Harbor Intl Airport
Easirent
Locations in Phoenix Sky Harbor Intl Airport
Recent reviews
Elita Rent A Car
1 location in Phoenix Sky Harbor Intl Airport
Elita Rent A Car
Locations in Phoenix Sky Harbor Intl Airport
Recent reviews
Europcar
1 location in Phoenix Sky Harbor Intl Airport
Europcar
Locations in Phoenix Sky Harbor Intl Airport
Recent reviews
Fox Autorent
1 location in Phoenix Sky Harbor Intl Airport
Fox Autorent
Locations in Phoenix Sky Harbor Intl Airport
Recent reviews
Goldcar Rental SP
1 location in Phoenix Sky Harbor Intl Airport
Goldcar Rental SP
Locations in Phoenix Sky Harbor Intl Airport
Recent reviews
keddy by Europcar
1 location in Phoenix Sky Harbor Intl Airport
keddy by Europcar
Locations in Phoenix Sky Harbor Intl Airport
Recent reviews
Los Angeles Van Rentals
1 location in Phoenix Sky Harbor Intl Airport
Los Angeles Van Rentals
Locations in Phoenix Sky Harbor Intl Airport
Recent reviews
Rent-A-Wreck
1 location in Phoenix Sky Harbor Intl Airport
Rent-A-Wreck
Locations in Phoenix Sky Harbor Intl Airport
Recent reviews
Rhodium
1 location in Phoenix Sky Harbor Intl Airport
Rhodium
Locations in Phoenix Sky Harbor Intl Airport
Recent reviews
Sunnycars
1 location in Phoenix Sky Harbor Intl Airport
Sunnycars
Locations in Phoenix Sky Harbor Intl Airport
Recent reviews
5441 travelers who rented a car in Phoenix Sky Harbor Intl Airport gave the car agency they used an average rating of 6.7

Car rental locations at Phoenix Sky Harbor Intl Airport

Good to know

Most popular agency

Alamo

Most popular car type

Compact

Average price

₪221/day

Good deal

₪198/day

Top tips for renting a car at Phoenix Sky Harbor Intl Airport

  • When you reserve a car rental at Phoenix Sky Harbor International Airport, you will have a reliable and comfortable way to explore the city. While Phoenix does have its own transportation system, it is limited and does not widely connect the city. One of the most convenient ways to explore the region is by driving, as you can stick to your own schedule and head to your own destination whenever you like, rather than depending on the local bus. It will also make it easier for you to travel with luggage or sports equipment.
  • There are a few rental car companies that are particularly easy to use, including popular national brands such as Alamo, Hertz, and SIXT. All three of these companies will allow you to make your reservation ahead of time, making the pick-up process quick and simple. They also offer no-contact returns even outside of their business hours, so you can drop your vehicle off whenever works best for you.
  • If you are ready to return your car rental at Phoenix Sky Harbor International Airport, you can bring it back to the same place that you first picked up your vehicle. All companies keep their fleets directly on airport property, within walking distance of the main terminal. To find the exact location where you will need to drop off your Phoenix Sky Harbor International Airport car rental, look for the airport’s signs that will guide you towards the drop-off area. Once you have left the car, you can finish up any outstanding paperwork with your rental company.
  • Phoenix is a bustling business hub and a popular destination for travelers, so it tends to have traffic. If you don’t want to get stuck in any congestion, try to avoid picking up or returning your car rental at Phoenix Sky Harbor International Airport during rush hour, which is typically when people are headed to and from work in the mornings and evenings. Certain roads near the airport can get particularly busy, such as Interstates 10 and 60.
  • 25% of our users found rental cars at Phoenix Sky Harbor Intl Airport for ₪223 or less
  • Book your rental car at Phoenix Sky Harbor Intl Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Phoenix Sky Harbor Intl Airport