Car rental at Portland Airport

Car rental at Portland Airport

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Portland, OR, United States - Portland
25 May — 1 Jun
Same drop-off
Portland, OR, United States - Portland
Wed 25.05
Noon
Wed 01.06
Noon
Driver's age:

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Portland Airport car rental reviews and directory

Rated #1
Dollar
Best rated
8.9 Excellent (321 reviews)
1 location in Portland Airport
Dollar
Locations in Portland Airport
  • 9.1
  • 9
  • 8.8
  • 8.9
  • 8.6
Recent reviews
10.0 Excellent2017 Sep 19
Fast, good price.
6.4 Good2017 Jul 21
I have not received a receipt via email as I had requested at drop off.
10.0 Excellent2017 Jul 04
Great experineceVery pleasant, helpful caring staff.I would have liked if it had been less expensive.
10.0 Excellent2017 Jun 30
Seemless transition from terminal to car access
8.0 Excellent2017 Jun 03
Good price and nice carComfy, fuel efficient, and peppy!!Drop off in seattle was long and they had to adjust the fuel charge and that was not easy, feel I was mislead by the person who rented me the car about the prepaid fuel charge.
6.4 Good2017 May 23
Extra charges and slick salesman.
6.0 Good2017 May 14
Price was reasonable. Convenient locationTrash left in car. Car had body damage before pickup. Had to report damage to staff as it was not noted beforehand. Seemed like they were hoping I wouldn't notice to charge me later
10.0 Excellent2017 Apr 30
Very niceEverythingNothing
10.0 Excellent2017 Apr 26
I wish I had paid attentionI wish that I had paid attention t the name of the agent who got me situated in my rental car- she gave me a free upgrade and was ever so polite and helpful. The car was clean and worked, free of any difficulty. The service was outstanding, but I chose this location based on the fact that it was IN the airport- no messing with shuttles/trams etc. One of the most hassle free parts of the vacation!not applicable
10.0 Excellent2017 Apr 18
Fantastic hassle free experience.Everything was really good. I was pleasantly surprised and felt bad for not knowing about dollar rental for my previous trips.Nothing.
Rated #2
Enterprise
8.9 Excellent (323 reviews)
1 location in Portland Airport
Enterprise
Locations in Portland Airport
  • 9
  • 9
  • 8.9
  • 8.9
  • 8.5
Recent reviews
6.0 Good2022 Mar 21
Vehicle was what I requested. It was just really light in options. It had a chipped windshield, and reeked of cigarette smoke.
10.0 Excellent2021 Nov 15
The customer service staff were the nicest and sweetest people you could ever have working for a company.
10.0 Excellent2021 Sep 28
The staff were so friendly and on top of it, and the pick-up/drop-off processes were very streamlined and efficient. Staff also did a good job of making sure I understood all the details of the rental and was happy and comfortable with my options.
10.0 Excellent2021 Sep 25
Car pickup and return right there at airport - no shuttle needed. Service was quick and very friendly on both pickup and return. Great value for the price! Couldn't do better.
10.0 Excellent2021 Aug 29
Rented a mid size sedan. Only options at pick up were minivan and large pick up truck. Both large vehicles to park in a congested city. But the guy working that night was incredibly nice and we made it work…
10.0 Excellent2021 Aug 26
Car was comfortable, but very noisy.
10.0 Excellent2021 Aug 26
The pickup and dropoff couldn't have been easier and the employees were really personable and easy to work with! The price of the rental, I thought, was a bit steep. But I understand that's the case everywhere given the pandemic and availability of cars.
10.0 Excellent2021 Aug 20
Loved that we had an opportunity to pick our vehicle when we arrived. Several choices available and we chose the one we thought would give most room and fuel efficiency. Staff was super at pick up and drop off, car was clean and ran well.
3.9 Mediocre2021 Aug 16
They did not have anyone at the desk, so we had to wait in line in the garage to pick up our car. Everything was done on a handheld device, so we couldn't really read anything that we signed. the car was fine and in good shape. When we returned it, they charged almost twice as much as the contract was for.
5.9 Okay2021 Aug 15
Vehicle available was much larger than requested. Not very clean. Pickup was unnecessarily long.
Rated #3
Alamo
8.6 Excellent (524 reviews)
1 location in Portland Airport
Alamo
Locations in Portland Airport
  • 8.7
  • 8.7
  • 8.6
  • 8.5
  • 8.4
Recent reviews
10.0 Excellent2022 Jan 23
The charge of $6.20 per gallon of gas was excessive.
10.0 Excellent2022 Jan 01
I actually got really messed up because I kept putting in tbt airport code ‘PWM’ that works everywhere but on your site, so when I had to type in Portland manually, Portland, Oregon came up and my car was booked for Portland Oregon instead of Maine. So I would like to suggest that people have the additional ability to search via airport codes. The guy at the counter said it happens A LOT. Such a bummer since Portland Maine was the first Portland in America. And Portland Oregon doesn’t even have a port. :-p
10.0 Excellent2021 Oct 25
Better maintenance on vehicle needed. Wipers needed replacement and vehicle should be rented in cleaner condition . Especially where it rains and snows so much. Other than vehicle was as advertised.
10.0 Excellent2021 Aug 29
Wanted a Cadillac but they gave me a Beemer instead. It was a great Car. Smooth and comfortable...not to mention looked sporty and luxurious! I've rented from several other companies and Alamo always makes my rental experience incredible and amazing!
10.0 Excellent2021 Aug 16
Everything was great. Easy check in and return. Car in great shape and clean.
10.0 Excellent2021 Jul 18
Loved the help for my disability friend!!! Each location there were accommodations for her and staff was amazing. My only issue is that I was given a larger vehicle as an upgrade but without being asked. The upgrade was too big for my comfortability and I had to ask for my original selection which luckily they had available.
2.0 Mediocre2021 Jun 30
Never rent with this company.Don't waste your time renting from Alamo. I reserved my car 5 months in advance. Two days before my pick up, they canceled my reservation without any communication what so ever, no call, no email, no text. I only found out my reservation was canceled because I called to see if I could pick up earlier. When I called, they first confirmed my reservation and then put me on hold. When the operator returned he then let me know my reservation was canceled, why I asked why, he said " I can't tell you why, there were no noteds put in". I then, asked why I wasn't notified that my reservation had been canceled, he stated he didn't know and couldn't tell me why. He then tried to find me a car at one of their companies and they were completely sold out. The cheapest rental he could find me was $1,300 dollars from a rental company I had never heard of. I spent hours looking for a rental two days before my trip and finally found one through Hertz 30 miles from the airport. Although I had to spend more money to shuttle to and from Hertz, I had a pleasant experience with them. Long, story short, if you are looking for a company that doesn't value their customers, rent from Alamo.
8.0 Excellent2021 Jun 28
Clean and comfortable carDrop off was difficult to find. Long wait when dropping off. Car had tire sensor issue.
10.0 Excellent2021 Jun 17
Having reservations helped the process. The van drivers were very friendly and helpful.
6.0 Good2021 Jun 08
Drop off was easy. I had a full tank of gas, but they still charged me a 31.00 gas fee!!
Rated #4
Avis
8.2 Excellent (131 reviews)
1 location in Portland Airport
Avis
Locations in Portland Airport
  • 8.5
  • 8.5
  • 8.3
  • 8.3
  • 7.8
Recent reviews
4.0 Okay2022 Apr 27
The truck clearly had not been cleaned after multiple customers. There were parking passes from several different hotel stays left on the dash, food crumbs all over the back seat, and something disgusting in one of the cup holders. A maintenance light went on the second day I had it. The staff was great, but just know Avis is turning those vehicles over fast, and not doing anything in between customers.
10.0 Excellent2022 Apr 13
The workers at the Portland airport were very nice and helpful with the upgrade needed due to snow.
10.0 Excellent2022 Mar 08
Wonderful customer service, even though it was likely the end of their shift!
2.0 Mediocre2021 Nov 08
Avis rep charged me a price that was completely different from the amount I had booked and told me there was nothing they could do about it since it was already closed out.. Now I have to deal with it at the end of my vacation. Awful just down right shady .
8.0 Excellent2021 Nov 01
Car smelled like cigarettes
10.0 Excellent2021 Oct 25
All went very well.
5.9 Okay2021 Oct 15
Good car, clean, ran well. Disappointed that representative wouldn't allow my 24-year-old driver to be a second driver.
1.9 Horrible2021 Oct 05
I was unable to pick up my car. There was a line I’ve over 100 people waiting for Avis pick up and I didn’t have time to wait. It was the only rental agency with this kind of line. As a result I will not be using Kayak or Avis ever again.
10.0 Excellent2021 Sep 21
Quick, convenient in and out
5.9 Okay2021 Aug 09
The car was great, but there were close to $600 in hidden fees applied when I got to the counter. I’m not happy about that at all.
Rated #5
Thrifty
7.8 Good (389 reviews)
1 location in Portland Airport
Thrifty
Locations in Portland Airport
  • 8.2
  • 8
  • 7.7
  • 7.7
  • 7.6
Recent reviews
8.0 Excellent2022 Feb 13
I just want the car I book. Not an alternate.
2.0 Mediocre2021 Dec 28
We reserved a car and when we came to pick it up they said they were all out of cars. It makes you wonder if they know the meaning of a reservation.
2.0 Mediocre2021 Dec 27
Deposit will be 250 plus whatever your final price is.
10.0 Excellent2021 Nov 22
Quick, easy, no surprises.
2.0 Mediocre2021 Nov 19
Our rental was supposed to cost less then $300 cost us just over $400. We were double charged for fees. The car was good but I will book with a better company next time.
2.0 Mediocre2021 Nov 11
We were supposed to get a mid size crossover, instead we were offered small wagons. Communication is terrible. No phone number to call location, tried to contact staff about an issue and got sent to 4 different staff and issue is unresolved. They don’t seem concerned at all about customer service.
6.0 Good2021 Nov 10
It was fine except I asked the driver who shuttled me to the airport how his day was going. After 38 years with Thrifty he was being let go because they moved locations to next to the airport I suppose. They told him he could reapply for a job as an entry worker. I just felt like the business, Thrifty, doesn't really take care of their employees so it's not a company I want to support with my dollars. I like a deal, but not at the expense of workers' livelihoods.
8.0 Excellent2021 Nov 01
We had to wait for the bus about 15 to 20 minutes. On the return trip to the airport, the bus driver let us know that she saw us pull up, and waited for us five minutes to complete the check in.. That was very nice.
10.0 Excellent2021 Oct 29
The ease of picking up via the shuttle bus to office. Having everything explained to regards of additional coverage and holds on credit card. Drop off was easy, the office was open 24 hrs. I found everyone to be helpful.
1.9 Horrible2021 Oct 14
long time blue chip member and was extorted for$120 liability ins fee
Rated #6
Budget
7.5 Good (142 reviews)
1 location in Portland Airport
Budget
Locations in Portland Airport
  • 8
  • 7.9
  • 7.5
  • 7.1
  • 7.4
Recent reviews
2.0 Mediocre2022 May 08
Car was damaged when I picked up. Documented with video. Steering concerns phone requests (6) were unable to resolve. Had questions when I retuned car about existing damage. Check in person would not address. Actually walked away as I was asking questions.
2.0 Mediocre2022 May 05
Charged to fill tank up when I returned it with same 5/8 that was in it when I checked it out. Phone number listed for PDX location is out of service and there's no way to contact them. Wasted hours trying to get refund.
10.0 Excellent2022 May 03
The rental office is a brutally long walk from the ticket counters in the airport. The signage to find the rental office when picking up the car was nonexistent. The line to pick up the car was lengthy when I got there after midnight.
2.0 Mediocre2022 May 03
We waited in line to pick up the rental car for over an hour at midnight on Friday. Service was extremely slow and it took over ten minutes per customer with only one Budget representative there to help.
2.0 Mediocre2022 May 02
The Budget staff at the airport first gave us a car that had a warning that the oil needed to be changed and that the engine temperature was low. When we went to ask them for a different car, they first dismissed the problem. After we INSISTED that the car was not safe to drive around, they took 40 minutes sending us to the lot and down and figuring out what car to give us. When we asked for a discount because of the significant delay, the lady was extremely rude and disrespectful. The car itself was fine, but I would not recommend the staff for poor customer service.
8.0 Excellent2022 Apr 02
The car was dirty and reeked of cigarettes, but was an otherwise nice car. The people were very helpful and friendly.
10.0 Excellent2022 Mar 20
Really enjoyed getting an upgrade to a four wheel drive subcompact SUV. Pickup was easy and drop off was even easier. Made our whole journey super easy.
10.0 Excellent2022 Feb 24
Professional, friendly and lot’s of smiles 😀
4.0 Okay2022 Feb 23
really long wait to rent- not enough staff to help all in line get cars- in line almost a full hour
2.0 Mediocre2022 Feb 23
Horrible customer service + over 1hr wait in line to pick up car
Rated #7
Payless
7 Good (134 reviews)
1 location in Portland Airport
Payless
Locations in Portland Airport
  • 7.4
  • 7.4
  • 6.8
  • 6.4
  • 6.9
Recent reviews
4.0 Okay2022 May 08
The vehicle I reserved was not available when I went to pick it up. It was also impossible to reach a live person via phone. I sent an email and never received a response. I will say that they upgraded my vehicle though since the one I reserved was not available. That was a nice gesture.
6.0 Good2022 Apr 26
Great value, a couple of hiccups with the car not at its pick up spot, got a different car right away.
2.0 Mediocre2022 Feb 16
Was the worst customer service. Had a health related problem due to COVId and was not able to attend the trip nor weeding. Tried calling to get a refund and no help or want to resolve the issue.
10.0 Excellent2019 Feb 26
A shorter fee for extending days.
8.0 Excellent2019 Feb 05
Staff were very nice and helpful. Once we made it to the rental facility pick up was very easy. Dropping off the car on the way out was also very easy. The car itself was nice and clean.Airport shuttle only comes every 30 minutes. We just missed it so were waiting a full 30 minutes before it came to take us to the rental facility.
10.0 Excellent2018 Nov 21
Your counter staff was excellent on both pickup and return.
3.2 Mediocre2018 Oct 23
Shuttle never showedAt th me curb, the PDX airport employee told me that Payless’ shuttle shows up “about every 30 minutes”, and this was at 2pm. I tried to call Payless, multiple times, and found it impossible to talk to any person at all. I just wanted to let them know I was waiting. So I simply walked away from the reservation. Renting from Payless was a bad idea.
3.6 Mediocre2018 Sep 13
Horrible experienceWe decided to upgrade to a larger vehicle at check-in and were quoted one price. Then at drop off, the price had over tripled. The communication was horrible, and we ended up spending way more than originally planned. Make sure you ask for everything in writing
2.0 Mediocre2018 Jul 19
Kayak website is not correct, will book directly with car rental in fuPayless representatives was good, I am giving low rating due to website being incorrect and customer service not helpful.When selecting car, requested pickup at airport terminal, paid more, but car rental was not at airport but had to take shuttle to off site lot.
6.4 Good2018 Jul 18
Closed when our flight got thereThe car was clean and comfortableDidn’t realize the office was almost 3 miles from the airport. We waited on a shuttle for 45 minutes and then found out the office was closed. The nice person at the Avis desk was finally able to help us
Rated #8
Hertz
7.9 Good (48 reviews)
1 location in Portland Airport
Hertz
Locations in Portland Airport
  • 8.3
  • 8
  • 7.8
  • 8
  • 7.2
Recent reviews
10.0 Excellent2022 May 16
Honestly. Good. Easy in and out. Prices never changed. No issues.
2.0 Mediocre2022 May 15
A nightmare. don't feel like going into detail but the clerk was NO help when my original card was compromised and new one issued.
5.6 Okay2017 Jun 21
Too EXPENSIVE!good gas mileagehigh cost
9.2 Excellent2017 Jun 16
Great car, bad serviceCar was a tremendous value for the money.Woman at the rental counter was pushy and not very pleasant.
8.4 Excellent2017 Jun 13
Car was upgraded. Easy to pickup/dropoff.I had to change my reservation over the phone and the service was HORRIBLE! I had to call 3 times and had to hold for 10 minutes each time. I talked to the same woman each time and she had no idea what she was doing.
6.0 Good2017 Feb 05
Dirty and cheap carDrive the chevy impala. Car interior was dirty. Exterior had many scratches and dents. Driving comfort was average at best.
4.8 Okay2016 Oct 30
I was given Buick Verano but I booked a full size car.
8.8 Excellent2016 Oct 20
It was very handy to have the car pick up and drop off at the airport. Drop off was fast and easy.We did have to wait about 30 minutes for the car.
7.2 Good2016 Oct 17
Can't beat Hertz locations; bit priceyGreat location, good vehicle selection, on airport, automated systemsGot hustled hard for upgrades without much price flexibility
8.4 Excellent2016 Oct 09
Charges for extra driver even though it is your spWe were able to drop off the car in the city instead of going back to the airport and we weren't charge extra for thatOther car rentals won't charge you for an extra driver if it is your spouse, hertz charges $14 per day, because that we wouldn't rent from them again when we need a car for more than 3 days
Rated #9
National
8.3 Excellent (11 reviews)
1 location in Portland Airport
National
Locations in Portland Airport
  • 8.7
  • 8.7
  • 8.5
  • 8.3
  • 7.2
Recent reviews
10.0 Excellent2021 Oct 01
Great car. Was upgraded, free of charge because the car I reserved was not available. Very nice. Staff was friendly and efficient. Definitely would use this location again.
10.0 Excellent2021 Jul 04
Easy pickup and the service desk guy was friendly and informative about the area where we were going. They were able to get the car early as our airline had changed our arrival time at the last minute.We came an hour early from our pickup time and had to wait a 15 minutes or so to get the minivan as it was upstairs. The driver was not the friendliest.
2.0 Mediocre2016 Aug 30
They did not have the car available for rent...I feel like they scammed us
Rated #10
Sixt
8.1 Excellent (19 reviews)
1 location in Portland Airport
Sixt
Locations in Portland Airport
  • 8.4
  • 8.4
  • 8.1
  • 7.8
  • 8.1
Recent reviews
2.0 Mediocre2022 May 13
Absolute worst customer service experience. I’ve referred this matter to my attorney and trust they will resolve quickly.
10.0 Excellent2022 Apr 09
Customer service from check in to return was exceptional! Very friendly and not rushed. Melody and Kody are perfect for customer service! I wish I learned the other two that helped because they were equally as personable and made the experience more enjoyable. Car was cleaner than what I have experienced with past rentals from competitor companies. Easy check on and return. I will definitely use again if available.
10.0 Excellent2022 Apr 07
It was a great experience. Easy all the way around and the staff was very helpful and friendly.
10.0 Excellent2022 Apr 03
The staff , the courtesy .
4.0 Okay2022 Mar 23
Thought I was getting a med size SUV, and ended up getting full size that was too large. Didnt know what I was getting until after the fact, and car made odd noises and was in need of maintenance. Also, there was too vreat of a difference between quoted price and final price with no additions or changes on my part.
10.0 Excellent2022 Mar 02
Love them!
4.0 Okay2021 Dec 30
Friendly front desk staff. But unfortunately waited almost 3hrs for my car to arrive. Customer service recovery promises were made, but not follow through occured.
2.0 Mediocre2021 Dec 13
They charged me the same fees I was already charged and said it’s because I rented through kayak
10.0 Excellent2021 Dec 07
Car was clean, filled up all the way and in excellent condition. I wanted to extend the rental one extra day, and I tried extending on my last day. Tried online but kept getting an error when I tried. Customer service number was a pain, long wait of 15 minutes and then was hung up on. I gave up and just returned the car on schedule.
10.0 Excellent2021 Nov 28
Easy in and out at PDX with personal friendly service. Perfect.
Airport Van
1 location in Portland Airport
Airport Van
Locations in Portland Airport
Recent reviews
Avr
1 location in Portland Airport
Avr
Locations in Portland Airport
Recent reviews
Easirent
1 location in Portland Airport
Easirent
Locations in Portland Airport
Recent reviews
Flight Car
1 location in Portland Airport
Flight Car
Locations in Portland Airport
Recent reviews
Sunnycars
1 location in Portland Airport
Sunnycars
Locations in Portland Airport
Recent reviews
2054 travelers who rented a car in Portland Airport gave the car agency they used an average rating of 8.3

Car rental locations at Portland Airport

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Top tips for renting a car at Portland Airport

  • There are many forms of payment accepted for a car rental at Portland Airport (PDX). However, the most preferred means of payment is by credit card. You can pay for your Portland Airport car rental with a major credit card, including American Express, MasterCard, Visa, and Discover Network. Debit cards with the MasterCard and Visa logos will also be accepted at most rental counters.
  • If you plan to have an additional driver, they must be present when taking your car rental at Portland Airport. Both of you must meet the driver’s license and age requirements before you are presented with the rental car of your choice. Most rental companies at Portland Airport will charge a daily fee for the additional driver. However, if your other driver is your spouse or domestic partner, you won’t incur charges if they meet the age and driver’s license requirements.
  • The Interstate 205 is one of the major roads in Portland, connecting downtown Portland to PDX. It is also among the busiest roads in Portland during rush hour, in the mornings and afternoons when people are heading to and from work. Hence, picking up or dropping off your car rental at Portland Airport may be difficult during these periods, so organize your schedule to operate outside these busy periods for a more relaxed experience.
  • Anyone seeking convenience and flexibility as they explore Portland should consider getting a car rental at Portland Airport. Even though other means of transport might seem more affordable, car rentals come in handy because they save you time and allow you to travel to anywhere you like without any restrictions. Unlike public transport, which operates on a rigid schedule, Portland Airport car rentals offer you the flexibility you need when exploring a new city.
  • Book your rental car at Portland Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Portland Airport