San Diego hotels near Horton Plaza

Cons: The only problem we had was with valet that we told the front desk and they forgot to tell the valet guys and 45 minutes later waiting for the car we approached the guys at the valet and they had no idea that we were waiting for the car. But it wasn’t their fault. They were very nice.

Cons: The glass shower in the middle of the room is just plain weird. There are not a lot of people I want to see shower. It just feels intimate in a very out-of-place kind of way. My friend and I went out for the evening and came back for an nightcap at the bar. Much to our disappointment, they did 'last call' early, so we missed out on a final drink. It feels like a new hotel needs to create some consistency if it hopes to catch on. The hotel seems very focused on the pool and making the 'pool scene' a thing. The cabanas, the artfully arranged pillows, the champagne buckets. It felt like they were trying too hard to woo locals, as opposed to cater to hotel guests. And there were a lot of staff standing around talking to each other whenever I was in the lobby or at the front desk. I often felt like I, as the guest, was interrupting their work. :)

Cons: Parking at the hotel was very expensive ($47 per day). The rooms were a little small for the cost of them and it would have been nice if there was a mini-fridge in them. There is also no "sundries" store, so if you want a drink or a snack there is no where to get that. We also called for room service and no one answered the phone.

Cons: Nothing

Cons: Needs more food options or restaurants

Cons: Higher end on the price range.

Cons: So frustrating that there were hidden charges. Felt ripped off

Cons: Balcony quite small. Restaurant nice for breakfast buffet but dinner wasn't very good.

Cons: I wasn't able to stay forever.

Cons: Everything was overpriced. Valet was $47 a night ($35 for self parking), the hotel charged an extra $12 for Internet service, and the room service arrived in a paper bag and plastic cups (very disappointing).

Cons: Self parking is horrible. Valet parking is $45 a night.

Cons: Expensive rooms, extra charge for internet, no ventilation fan in the bathroom.

Cons: VALET WAS A MESS

Cons: A little pricey. Internet charge.

Cons: While on vacation being woken up at 4:00 am and 6:00 am every morning due to construction work being done on the expansion of the conference center was a bit maddening. I got the impression that they were behind schedule due to the 3:30 am dumpster clean out. The services at the one and only restaurant was very poor. Complete mayhem in the understanding of the services due to poor management, Often times we would have to go look for a server to get a drink at the lounge area.

Cons: Subaverage room. The price of the room and the room itself does not match. Small beds, small bathroom, small sink area, not a luxury hotel, less than average room.

Cons: Construction site. Hallways super narrow. Bathrooms small. Will be nice to see it in a year from now

Cons: Paid for an upgraded room with a view and got a room with a partial view. Just enough of a view to qualify.

Cons: Nothing hotel was great

Cons: The rooms were old, beds uncomfortable, and there was trash on the hallway and on our balcony

Cons: I stayed on the South Tower, did not like the construction noise and sight of construction

Cons: No complaints whatsoever.

Cons: The TV kept freezing and I would have to restart it. The TV was laggy. Maybe because of the WiFi or the tv itself

Cons: The parking was very expensive 45.00 a day.

Cons: Check out was a line

Cons: The air conditioning seemed to be rather old and was positioned in the far left corner of the room in the wall. There was only one vent and only went down to 65°. Although that seems low, it felt more like 69° or 70°. For such a small room the air-conditioning still didn’t seem to do the job well. As far as the location it was suitably placed around areas of interest such as restaurants and bars. But it was also adjacent to a courthouse and jail. Although I did not feel unsafe in the least, it did mean we heard sirens all throughout the day and night. I think it would help to have double pained windows to minimize the noise. When seeing pictures online one of the biggest reasons we decided to book the hotel was the rooftop bar and restaurant. As our vacation was to celebrate my 34th birthday, we thought that that might be a great place to have a nice dinner. Unfortunately, we stayed at a time when they had odd hours and were not open much of the time we stayed which was disappointing. The parking was outrageous at $48 a night.

Cons: The service was sub-par. Since they don't have electrical kettles in the room, we ordered some hot water for tea. After 30 minutes and several more phone calls, nothing showed up, even the operator told us she called house keeping several times. We had to give up and find a cafe nearby. The room was not as clean as the Sheraton we stayed at previous night. There are old coffee stains on the carpet, rust marks in the shower. The hot water actually ran out when I took a shower, first time ever at a 4-star hotel. The front desk wasn't that helpful either, keep referring to a printout when asked for recommendations, not exactly concierge level of knowledge of the city as one would expect at a nice hotel.

Cons: No bath robes.

Cons: Nothing

Cons: The room was clean and comfortable but very small. If was very noisy each morning and due to the location there are homeless people everywhere. The smell of urine is prevalent on the streets as you walk around and are constantly accosted for money. The roof top bar is very expensive and in need of a remodel. This is an extremely over priced hotel in a poor location that would be average at half the price.

Cons: Everything

Cons: I didn’t like that I had to call for housekeeping after being gone all day. They either forgot my room or got backed up really bad but never notified me. Also my tub kept dripping and light was burned out in the room.

Cons: First of all, they try to hold $100 a night for possible incidentals but could not provide the correct paperwork stating that it was company policy so they use the tactic of trying to stall you out so they don't have to deal with you anymore. Second I didn't like the communication the front desk lacked, I didn't like that there was a pool but no Jacuzzi, I did not like that I had to pay $45 over night to park my car or the fact that all the parking circling the hotel was 2 hour metered parking starting at 8am. The valet service guys at times were more helpful then the front desk in curing any issues I had. This place is only for out of town business people. People with a company card who are looking to pay high for food and minimal fun.

Cons: San Diego! Great city, but research your hotel carefully. There are lots of nonsense outfits like The Renaissance waiting to take your money for garbage service!

Cons: Rooftop was not ready at 5 as scheduled

Cons: No refrigerator in the rooms.

Cons: The exhaust fan in the bathroom was so loud that it disturbed our sleep even with the door closed.

Cons: They didn't offer me an upgrade like the first time.

Cons: Mattresses are too soft

Cons: Rooms are small and water pressure sucks.

Cons: The room size and the sleep, due to the sheets being to thin and not having a comforter I was freezing and did not get any sleep will not over pay for a room like that neither the name.

Cons: The parking is pretty steep at $45 a night. Didn't have a king available. Really noisy at night.

Cons: Pool area needs a revamp. Unclean. Poor service. Gym could be better.

Cons: The automatic sinks in the lobby bathrooms did not work well at all.

Cons: Pool area was very cramped...people ended up just laying on towels on the cement...not enough umbrellas

Cons: Very very very noisy. Street noise internal courtyard noise. Hallway noise. Nothing is sound insulated.

Cons: Room service was terrible, my steak was super well done but lots of excellent restaurants near by.

Cons: the location, although centrally located was very urban and close to some what appeared to be homeless shelters. I didn't have any problems and it was fine, but I think awareness of surroundings would need to be stressed.

Cons: A little noisy. The room was on the 5th floor and there was a frequent rumbling sound coming from what sounded like above us. It made it difficult to sleep. I needed ear plugs.