Car rental at Santiago de Querétaro Airport

Car rental at Santiago de Querétaro Airport

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Santiago de Querétaro, Mexico - Queretaro
27 May — 3 Jun
Same drop-off
Santiago de Querétaro, Mexico - Queretaro
Fri 27.05
Noon
Fri 03.06
Noon
Driver's age:

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Santiago de Querétaro Airport car rental reviews and directory

Rated #1
Enterprise
Best rated
8 Excellent (1 review)
1 location in Santiago de Querétaro Airport
Enterprise
Locations in Santiago de Querétaro Airport
  • 8
  • 8
  • 8
  • 8
  • 8
Recent reviews
8.0 Excellent2022 Apr 24
Was able to pick up and drop off in the City rather than at the airport for the same price, even though initially a higher price was quoted for the City pickup and drop off.
Rated #2
National
5.5 Okay (6 reviews)
1 location in Santiago de Querétaro Airport
National
Locations in Santiago de Querétaro Airport
  • 5.9
  • 6.6
  • 5.3
  • 3.9
  • 5.9
Recent reviews
10.0 Excellent2022 Jan 29
Very nice service
1.9 Horrible2021 Aug 03
They didn’t reserve my rental I arrive and they don’t have any car for me, don’t even care about my reservation or that I was with a baby without a car or reservation, try to call kayak and don’t have a respond from there the worst experience, hope that they don’t charge me
8.4 Excellent2019 Dec 09
Staff were helpful and tried to fix the issue with pick up caused by one of their colleagues.I was offered a pick up at a different location but the vehicle was not there when I arrived. I had to wait 30 mins to get the car. This caused a delay with my travel plans for the rest of the day.
5.6 Okay2018 Jan 04
Horrible service, good carThe carThe agent lied that we needed insurance and the credit card insurance doesn't work in Mexico. This was a waste of money. Upon return, no agent available. He was out for a walk and someone else had to call him back to the airport. This wasted a half hour
5.6 Okay2017 Jul 05
Price was very low.The airport we landed at did not have a National booth. They brought the car to us. The car was a car way bigger than the one I requested and he didn't bring it around until after we signed everything. The car was dirty. When it came to drop off they were not waiting for us at the airport the way they said they would. Instead they told us to park the car in the airport parking lot and to leave the keys under the mat. They said they would go get it shortly. Like wth. They weren't even going to honor the reservation until I said no this the price I reserved the car for and then they changed it.
Rated #3
Europcar
5.3 Okay (7 reviews)
1 location in Santiago de Querétaro Airport
Europcar
Locations in Santiago de Querétaro Airport
  • 6
  • 5.7
  • 5.1
  • 5.1
  • 5.4
Recent reviews
2.0 Mediocre2022 Mar 29
I bought a price online, only to find out that this was not the price, because, after all, they must add a bunch of out of nowhere add-ons making it as expensive as everyone else's. Never mind that. Your insurance is too expensive and does not cover the car 100% without a deductible. Ah, not to worry, we will give you an upgrade on the car, one more expensive. Does the 100% deductible apply? No. That means if the car is totaled, I'm paying even more! So I went to Avis right in front. 100% coverage, no deductible, less costly overall. Sorry, I felt scammed by Europcar by them hiding real costs. Not again.
2.0 Mediocre2021 Feb 26
they werent even there we had to call a taxi cabeverything
2.0 Mediocre2018 Jan 04
HorribleHorrible service, had to wait for the car to be wash made me pay for insurance because they said my insurance didn’t cover enough, when I returned the car nobody was at the counter to return the car 30 minutes later someone finally came to check the car took him a long time to get my receipt almost miss my fligh thanks to the personnel of Europcar
2.0 Mediocre2018 Jan 02
The price Kayak gave me was completly off. They demanded twice as much.
10.0 Excellent2017 Aug 03
Buen servicioBuena atención
10.0 Excellent2016 Aug 21
Very helpful
Rated #4
MEXRENTACAR
4.9 Okay (2 reviews)
1 location in Santiago de Querétaro Airport
MEXRENTACAR
Locations in Santiago de Querétaro Airport
  • 5.9
  • 4.9
  • 4.9
  • 5.9
  • 3.9
Recent reviews
3.9 Mediocre2021 Aug 04
I made my reservation online and when I went to pick up my rental there were no available cars. I had to go with another company and paid more than double the price for the rental. I filed a complaint and no refund yet.
6.0 Good2021 May 12
Very clean and reliable car. It was also good on gas.After paying through kayak prior to my arrival and once you’re at the rental spot to pick up the car, they offer you different options for “coverage”. First option is over $200 USD for full coverage with a $100 deposit. This is in case anything happens to the vehicle and any injuries to parties involved in an accident up to a certain amount. Second option is roughly $115 USD for third party coverage, sort of like liability insurance coverage in the US which only covers the other involved party. It also requires a $100 deposit. If you decide to not chose either of the options, then you’ll be required to give a $2500 USD deposit. From my understanding, other car rentals do not require this and you’ll already have some sort of coverage from your credit card already for the rental, so my advise would be to check in with them first.
Rated #5
Hertz
4.8 Okay (2 reviews)
1 location in Santiago de Querétaro Airport
Hertz
Locations in Santiago de Querétaro Airport
  • 5
  • 6
  • 5
  • 5
  • 3
Recent reviews
7.6 Good2018 Jan 18
The customer service was great, professional and the process was quick. You have earn a new customer!Much expensive compared to different airport locations.
Rated #6
Alamo
4 Okay (6 reviews)
1 location in Santiago de Querétaro Airport
Alamo
Locations in Santiago de Querétaro Airport
  • 4.3
  • 4.3
  • 3.6
  • 3.3
  • 4.6
Recent reviews
2.0 Mediocre2019 Dec 29
There was not staff at the time of the pick upHave staff at the time of pick up
7.2 Good2019 Jul 01
Rental cost was very economicalVery lengthy check out and check in process
2.0 Mediocre2019 Jun 02
The wore my plane was delayed and call and ask them if they could wait and they say call to confirm when was in the plane because they usually leave at 11. I called at 10:40 and the disconnected the phoneEverything
2.0 Mediocre2019 Apr 09
The staff required me to pay for auto insurance even when I told them the my credit card protected me.Not being lied to.
2.0 Mediocre2019 Jan 14
No me gusto por que no tenían carros cuando lo fui a recoger
Rated #7
Thrifty
2.6 Mediocre (3 reviews)
1 location in Santiago de Querétaro Airport
Thrifty
Locations in Santiago de Querétaro Airport
  • 4.6
  • 3.9
  • 2.6
  • 3.3
  • 1.9
Recent reviews
2.0 Mediocre2021 Oct 22
We were directed from Thrifty to Hertz, don't know why. We were upgraded to a Mercedes Benz van. That all sounded good but...center console (Radio, GPS. Screen, etc.) not working. Gas gauge didn't work. Tire pressure indicator warning light always on, windshield cracked, interior lights didn't work. When we rented the vehicle they acknowledged all of that AND we wasted over an hour waiting for them to find registration papers. Upon return they tried to charge me for gas, even though it was full. With all the defects I should have gotten a discount. It was worse than rent a wreck. Worst rental experience ever.
1.9 Horrible2021 Jul 14
The worst experience we ever had. Upon arriving at location we were being told that they don't have the we reserved and ask us to upgrade for way high cost. In his wording it doesn't matter if you have reservation or not.They purposely want you to pay more at the counter.
Mas By Mex
1 location in Santiago de Querétaro Airport
Mas By Mex
Locations in Santiago de Querétaro Airport
Recent reviews
Ace
1 location in Santiago de Querétaro Airport
Ace
Locations in Santiago de Querétaro Airport
Recent reviews
America Car Rental
1 location in Santiago de Querétaro Airport
America Car Rental
Locations in Santiago de Querétaro Airport
Recent reviews
Avis
1 location in Santiago de Querétaro Airport
Avis
Locations in Santiago de Querétaro Airport
Recent reviews
Budget
1 location in Santiago de Querétaro Airport
Budget
Locations in Santiago de Querétaro Airport
Recent reviews
Deal Mobility Rent a Car
1 location in Santiago de Querétaro Airport
Deal Mobility Rent a Car
Locations in Santiago de Querétaro Airport
Recent reviews
Dollar
1 location in Santiago de Querétaro Airport
Dollar
Locations in Santiago de Querétaro Airport
Recent reviews
Firefly
1 location in Santiago de Querétaro Airport
Firefly
Locations in Santiago de Querétaro Airport
Recent reviews
keddy by Europcar
1 location in Santiago de Querétaro Airport
keddy by Europcar
Locations in Santiago de Querétaro Airport
Recent reviews
Payless
1 location in Santiago de Querétaro Airport
Payless
Locations in Santiago de Querétaro Airport
Recent reviews
Sunnycars
1 location in Santiago de Querétaro Airport
Sunnycars
Locations in Santiago de Querétaro Airport
Recent reviews
27 travelers who rented a car in Santiago de Querétaro Airport gave the car agency they used an average rating of 4.8

Car rental locations at Santiago de Querétaro Airport

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Top tips for renting a car at Santiago de Querétaro Airport

  • Book your rental car at Santiago de Querétaro Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Santiago de Querétaro Airport