4.0
They did a bait and switch on me at Heathrow by claiming that as my flight arrived early they didn't have a car available in the class I booked. So what they had was 250% higher. As I was there for my mother's 100 birthday, and they are well away from all other rental companies, I had to accept it. However I will never rent from them againReviewed 2021 Nov 21
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1.9
No one was at the Sixt counter to collect the car, and after waiting 30 minutes, I called the Sixt helpline, only to find an automated message saying my booking had been cancelled. That meant I had to book another car with a rental company whose desk was manned at twice the cost of the original. I am absolutely disgusted with both Sixt and Kayak for not informing me of the cancellation, and leaving me in the lurch after a 10 hour flight and I will not be using either again.Reviewed 2021 Sep 26
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2.0
Pros:Staff unhelpfulReviewed 2020 Feb 21
review from![kayak]()
4.4
Not what we paid forPros:QuietCons:No power, we ordered a Nokia got a Renault Capture, much smaller vehicle tiny bootReviewed 2018 Aug 18
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5.2
Did not get final bill immediaitly after rental still waiting - 48 hrsPros:Car was fine, pretty standardCons:Did not get a final bill at the return -- got a copy of damage report emailed (no damage, everything in order, fuel full, etc. ), but did not get a bill. I rent a lot for business and family trips and expect to immediatly get a final bill for the rental on return -- very unsatisfactory. Will I get a surprise? I don't know?Reviewed 2017 Dec 19
review from![kayak]()
5.2
Pros:Ease of pick up and no worried about the vehicleCons:I don't like that you always end up spending 2x more money than the rental to cover insurance as they will not take insurance from the state's. Would like to have this disclosed.Reviewed 2017 Aug 26
review from![kayak]()
2.0
The car given could only hold 2 large suitcasesPros:Ease of bookingCons:Car which was given could only hold 2 large suitcases and not 3-4 as in the description (which was why I made the booking)Reviewed 2017 Jun 27
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10.0
Pros:Check in lady Check out guyReviewed 2017 Jun 05
review from![kayak]()
10.0
Fantastic servicePros:They were so professional, extremely helpful. Best service I've ever had. Cannot fault them In any way. I've never known a company be so lovely. Thank youCons:I liked everything.Reviewed 2017 Jun 01
review from![kayak]()
8.8
Pros:Quick pickup. Car really clean.Reviewed 2015 Dec 01
review from![kayak]()