Guest reviews
Overall rating
6.0
Good
Based on 14 reviews
Cleanliness
6.4
Comfort
6.2
Pick-up/Drop-off
5.8
Value for money
5.5
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Pros
"Car was great and clean"
(in 1659 reviews)
"Great vehicle and friendly staff."
(in 893 reviews)
"Customer service is very good"
(in 198 reviews)
Cons
"Never renting from them again!"
(in 160 reviews)
"The customer service was terrible."
(in 196 reviews)
"The car was not cleaned."
(in 1350 reviews)
Recent reviews
Traveler rating
4
1
3
0
2
Find reviews that mention:
customer service
credit card
car was clean
staff was friendly
great car
pick up and drop
great service
great experience
picked up the car
quick and easy
car available
return the car
great price
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2.0
Pros: Staff unhelpful
review from
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10.0
Pros: The staff were brilliant, I hire cars all the time and this was the best experience yet Lesley and Darrell Were fantastic at drop off. I only wish I’d Written down the name of the girl at check because she was so helpful too
Cons: Nothing.100% (And i can be a right pain in the a*rse)
review from
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4.4
Not what we paid for
Pros: Quiet
Cons: No power, we ordered a Nokia got a Renault Capture, much smaller vehicle tiny boot
review from
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5.2
Did not get final bill immediaitly after rental still waiting - 48 hrs
Pros: Car was fine, pretty standard
Cons: Did not get a final bill at the return -- got a copy of damage report emailed (no damage, everything in order, fuel full, etc. ), but did not get a bill. I rent a lot for business and family trips and expect to immediatly get a final bill for the rental on return -- very unsatisfactory. Will I get a surprise? I don't know?
review from
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5.2
Pros: Ease of pick up and no worried about the vehicle
Cons: I don't like that you always end up spending 2x more money than the rental to cover insurance as they will not take insurance from the state's. Would like to have this disclosed.
review from
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2.0
The car given could only hold 2 large suitcases
Pros: Ease of booking
Cons: Car which was given could only hold 2 large suitcases and not 3-4 as in the description (which was why I made the booking)
review from
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10.0
Pros: Check in lady Check out guy
review from
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10.0
Fantastic service
Pros: They were so professional, extremely helpful. Best service I've ever had. Cannot fault them In any way. I've never known a company be so lovely. Thank you
Cons: I liked everything.
review from
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7.2
Service with a smile
Pros: Friendly staff. No hard sell to upgrade.
Cons: When I received the invoice for the car hire by e-mail, it included a fee because I'd "elected" to have the invoice sent to me by post (I hadn't). The invoice also said I'd "elected" to pay in USD (I hadn't), for which they'd charged me at an unfavourable exchange rate.
review from
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8.8
Pros: Quick pickup. Car really clean.
review from
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