Book Thrifty car rentals in Surrey

Reviews for Thrifty in Surrey

Recent reviews

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6.8

Pros:Best price in the lower mainlandCons:Car was filthy (half eaten smelly fast food in the trunk!) but I guess you get what you pay for?Reviewed 2019 Mar 12

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8.0

Great customer servicePros:Despite all the negative reviews from other customers, I find my experience with thrifty car rental smooth, I had to wait a bit for my rental car, but the agent was courteous enough to extend three hours on my return time, so I'm very pleased with their service!Reviewed 2017 Jul 11

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2.0

HorrrrribleeeeeeePros:Went there and was told there's no car available even though I had a confirmed reservation!!!!! Horrible worst experience everrrr. Missed a wedding because of your company. Complete fraud!!!!Cons:EVERYTHING!!!!Reviewed 2017 Jun 15

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8.4

Pros:Very happy I need more choices and cheaper prices .Cons:I like to be alerted when there is a better option price wise and locationsReviewed 2017 May 23

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6.4

Great! Will rent againPros:Cheap prices, easy drop off. Had a small chip in windshield from highway driving- covered by full insurance thankfullyCons:Pickup Thursday before long weekend took forever. Car seats were stained and gross.Reviewed 2017 Apr 21

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2.0

They shafted me! I never received a car. Cust service was the worst!Pros:Nothing.Cons:TL;DR DO NOT CHOOSE THIS RENTAL LOCATION. IT'S A SCAM This specific Thrifty location should be black listed. I called them by phone to let them know I was going to be 20 minutes late. They told me my car wasn't there, but it WOULD be at 3pm (3h late). Fine with me. I called back at 2:30 to verify my car was there. This is where the Thrifty representative was horrible! I was informed that there were no cars for me. I asked how can this be, I have a confirmed reservation. She said all the cars were rented in the morning. I inquired about brining in a car from another location but she insisted there were no cars available. We went back and forth. I was firm, but not once did I raise my voice, swear, or sound aggressive. I was just trying to find a way to get a car because I needed it to go visit my family for the Easter long weekend! Eventually she hung up on me!!!! I called back and she picked up the phone and hung up. I called several times and she either didn't answer, immediately put me on hold, and or just picked up and hung up. The end result was that I was left stranded in Vancouver, away from family for the entire Easter weekend. All other rental cars were booked and or too expensive for me.Reviewed 2017 Apr 19

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2.0

Cons:changed the place I pick the car without any notification. I could not pick the car at the airport so waste of time and my moneyReviewed 2016 Dec 19

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• What is the most popular rental car from Thrifty in Surrey?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Thrifty in Surrey.

• How many car rental locations does Thrifty have in Surrey?

  Thrifty has 1 rental location in Surrey. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Vancouver Intl airport (YVR)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Vancouver Intl airport (YVR)?

  Yes