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One location in Tulsa Airport
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10.0 Wonderful
Aug 2020
Pros:
NACons:
NA7.6 Good
Jun 2020
Cons:
Everything was fine, except the truck had clearly not been cleaned prior to pick up. A little dirty might be acceptable, but it was just gross and smelly.10.0 Wonderful
Nov 2019
Pros:
Keith was so nice and polite and extremely helpful at Tulsa10.0 Wonderful
Oct 2018
Pros:
The employees who were there when I dropped off the car were very nice.Cons:
Nothing10.0 Wonderful
Sep 2018
Pros:
So easy, great price, easy pickup & dropoff10.0 Wonderful
Jul 2018
Pros:
Best price overall, very helpful employees, and the vehicle was just what I needed. I also like the unlimited mileageCons:
Best price overall, very helpful employees, and the vehicle was just what I needed. I also like the unlimited mileage.One location in Tulsa Airport
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10.0 Wonderful
May 2021
Pros:
Very friendly staffCons:
Everything was great! I actually like the outside service more than inside8.0 Very good
May 2021
Pros:
The kiosk and staff member on pickup and on return were handy, quick, and very efficient.Cons:
The car I was issued was soooooo dirty!!!! Both outside and inside.10.0 Wonderful
Apr 2021
Pros:
Fast and easyCons:
Didn’t understand where to drop the car. Signs were a little confusing.8.0 Very good
Mar 2021
Cons:
Wait time for pick up could have been better10.0 Wonderful
Mar 2021
Cons:
The experience was fantastic10.0 Wonderful
Feb 2021
Pros:
The staff was amazing.Cons:
They need more 4 wheel/all wheel drive SUVs especially since this region does get a lot of bad weather.One location in Tulsa Airport
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8.0 Very good
Apr 2021
Pros:
There was no one at the drop-off, and the bin for the keys and registration was not easy to find.Cons:
Personal service at drop-off in the morning.10.0 Wonderful
Mar 2021
Pros:
Fast and easy the pick up and drop off. No hassle and fast statement received once I had returned the car.Cons:
No surprise charges when picking up the car. When reserving the car it should already calculated how much is expected to be charge.6.8 Okay
Jan 2020
Pros:
staff was great, drop off was easy.Cons:
the additional fees incurred at drop off were not disclosed properly at rental. those fees should be disclosed when someone is making the purchase. it's shady and nobody feels good about their rental when they're slapped with that. the vehicle was clean and full of gas, i'm talking about the "standard" fees that everyone incurs.3.6 Poor
Jan 2020
Pros:
Car was nice and cleanCons:
There was no one there to drop off the car and they told my wife it would be $30 to change to a suv when they were out of the car we reserved... instead it was actually $6010.0 Wonderful
Jan 2020
Pros:
Really good overallCons:
Good service10.0 Wonderful
Jan 2020
Pros:
EverythingCons:
Really goodOne location in Tulsa Airport
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6.0 Okay
Jun 2021
Pros:
I liked the option with Payless to pick up the car on airport property vs. needing to shuttle to another location. Returning the car was simple and easy, which was appreciated.Cons:
The staff was friendly at pick up, but we had to wait in line in the garage to get the keys for much longer than one would expect. A parking garage is not the safest of places to try to wrangle a toddler who has been stuck on a plane for several hours. When we got to the car, the vehicle wasn’t as clean inside or out as one would reasonably expect either. Despite paying more for a mid-size SUV to comfortably fit our standard sized car seat that easily fits in a similar mid-size SUV, it took quite a bit of effort to get the seat installed due to it being a tight fit and then not the most comfortable ride for the driver who had to scoot the seat closer to the steering wheel than preferred.10.0 Wonderful
May 2021
Pros:
Everything went smoothlyCons:
A bit pricey. $407 for Wednesday pickup and Monday drop off4.0 Mediocre
May 2021
Cons:
Car was dirty inside and out, had 40k miles on it, oil change came on mid trip, outside was all scratched up on all sides, no attendee or exit gate to report scratches, you just exit the airport and then you are on the road, the most we have e we had to pay for such a poorly maintained rental car2.0 Poor
May 2019
Cons:
No one was at the desk. I had to cancel the reservation and book with another agency. Would steer clear8.0 Very good
Mar 2019
Pros:
yesCons:
All is well9.2 Wonderful
Dec 2018
Cons:
It did not seem staff were prepared for the amount of reservations that had been made. We were the last flight in and one person was running the counter for Budget, Avis and the Payless counter. Staff were not able to login easily which led to like swaps and outdoor waiting for many customers. The staff handled the stress well. Following pick up everything else went smoothly.One location in Tulsa Airport
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9.2 Wonderful
Jun 2020
Pros:
The staff were friendly and attentive2.0 Poor
Jan 2020
Cons:
I needed a car to drive to Dallas on short notice. I mistakenly thought I will rent a car from the airport location. I was able to reserve the car a pay for the insurance however, when I went to pickup the car I was turned away empty handed. Apparently, If you don not have a major credit card you can not rent a car. However they are more than happy to accept a debit card payment for the insurance. Very frustrating experience and I basically got ripped off. I am comforted to know all of this is in the fine print.8.8 Very good
Jan 2020
Pros:
Pick up and drop off of the vehicle were both very quick and painless.Cons:
I didnt like that when I picked the car up, there was no pre-rental walk around or inspection done with me, just heres the keys ,bye.10.0 Wonderful
Dec 2019
Pros:
Cheap Price and a fuel efficient vehicle.Cons:
Nothing9.6 Wonderful
Dec 2019
Pros:
The women that helped us when picking up the rental was wonderful; the car was clean and new; drop off was super quick and easy. Will definitely use Thrifty again.Cons:
Prices could be cheaper, but for a minivan with leather seats at about $70/day it’s not too bad.4.0 Mediocre
Mar 2018
Pros:
I got a car...Cons:
I reserved a car online- a small SUV. When I arrived I was told they ONLY had compact and economy cars. And that it would still be the same price. I was given a tiny little car with no key fob to lock or unlock. It was really dirty on the outside like someone had driven through the rain and dirt. And the tire pressure was low. I’ll never rent from Thrifty again. I’ll pay a little mike to go with Hertz or National.One location in Tulsa Airport
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5.6 Fair
Jan 2020
Cons:
The staff was helpful, but the Avis's policy on accepting payment is nonsensical and downright idiotic. They would not accept my debit card. I literally use this card EVERYWHERE -- travel, retail, etc. -- both offline and online for much larger and much smaller purchases, and I've never had an issue. Then, Avis says they can't use that to rent the car to me? Are you kidding me? I'm a Preferred Plus member and have rented cars from you many times. You know you can trust me to pay, and you know who I am. (I literally could've walked over to an airline ticket counter, used my debit card to buy a refundable ticket, returned to Avis to rent a car [since that's the only way they said they'd accept my debit], and then returned to the airline ticket counter for a refund. That makes NO sense.) AFTER THAT FIASCO AND ARGUING WITH THE STAFF TO NO AVAIL, I tried to see if they could use my American Express card that's in the system (since I use it regularly for work). They needed a code, but I didn't have the card (it was in my home in another state). I got on the phone with American Express, and they were willing to give a 1-time code (they said they do this regularly with companies when their clients don't have their cards). Unfortunately, Avis didn't accept that offer either. GRRRRRRR. I ended up having to get a local family member to swipe a credit card of theirs. So frustrating!7.6 Good
Dec 2019
Cons:
$250 for an economy car we used for 2 hrs from Tulsa to Joplin seems pretty steep! High price for convenience. The process was very smooth, from online rental to pickup to return.10.0 Wonderful
Dec 2019
Cons:
Loved it2.8 Poor
Jul 2017
Cons:
They man that helped me did a price match for me. When I returned the card I was changed for an extra day. Not good at all8.0 Very good
May 2017
Pros:
Easy to pick up/drop off. Convenient access to Tulsa areas of interest.Cons:
The Jeep squeaked all the time and had tons of rattles10.0 Wonderful
Apr 2017
Pros:
The ease and quality of service. I was able to get in and out during the pick-up & drop off.One location in Tulsa Airport
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10.0 Wonderful
Dec 2017
Pros:
Super quick pick up and drop off at Tulsa International Airport10.0 Wonderful
Jun 2017
Pros:
Excellent value for a weekend rental!7.6 Good
Mar 2017
Pros:
The car was a good value for the money.Cons:
They did not have my reservation in the system when I dropped off the car, so I had to wait for them to finish with another customer so they could locate it. Luckily I had arrived at the airport with enough time built in, but if I was close on timing, it would not have been good.6.0 Okay
Mar 2017
Pros:
It was a very clean carCons:
The $79 charge that was not explained.10.0 Wonderful
Mar 2017
Pros:
great car8.8 Very good
Feb 2017
Pros:
Would prefer better rear visibility than this model offers. Headrest was uncomfortable.One location in Tulsa Airport
One location in Tulsa Airport
One location in Tulsa Airport
One location in Tulsa Airport
One location in Tulsa Airport
Most popular car type | Mini |
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