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5 locations in Wenatchee Pangborn Field Airport
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Reviews
2.0 Poor
May 2021
Pros:
They wouldn’t rent to me!! Belittled me because “ went used to people with so low of credit limits!! Paid off a card still wouldn’t run it again!! 1 time per card per 24 hrs!! Said they had expensive equipment and don’t want it damaged I will never attempt to rent from these guys again!! Seamed to not like my insurance I bought from your site either!Cons:
Everything!! Neeed to post we don’t want to rent to low credit limit folks who are rebuilding credit!! It ruined a trip after my car broke down!!8.0 Very good
Mar 2021
Pros:
Staff was great.Cons:
I'm not crazy about having to travel out of the airport to rent a car but I do almost always go with Enterprise for the $ value.10.0 Wonderful
Jun 2020
Pros:
Fast easy10.0 Wonderful
Jun 2020
Pros:
Staff friendly, car clean and comfortable10.0 Wonderful
Jan 2019
Pros:
Very friendly and helpful staff. Great rate for a one way one day rental in an emergency situation.8.0 Very good
Sep 2018
Cons:
the front windshield and other windows were not clean , when the sun hit them there was such a glare on the front windshield I could not see and this was inside windshield.One location in Wenatchee Pangborn Field Airport
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10.0 Wonderful
Jul 2019
Pros:
Very efficient with the car pickup & drop off. The location of the lot across the drive to the check-in counters is great. They were out of the car class reserved (not unusual) so upgraded us to a Chrysler 300 at n/c, a very nice car and fit our need much better than the size we had reserved.Cons:
Because we drove less than 75 miles, the Budget computer automatically added a $15 fuel charge to the rental fee even though we had topped off the tank before turning it back in. The agent caught this and removed the charge which was the longest part of the drop off process.10.0 Wonderful
May 2019
Pros:
Easy pick up and return. Friendly professional staff that were a pleasure to work with.Cons:
No Changes. Great experience.6.0 Okay
Aug 2018
Cons:
Car was not clean. I expect a clean car and a really clean windshield.10.0 Wonderful
Dec 2017
Pros:
Friendly service. Great rate2 locations in Wenatchee Pangborn Field Airport
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10.0 Wonderful
May 2018
Pros:
The airport location was convenient; The car ('18 Camry) one of the best I've driven -- I would buy it for myself. The mileage fantastic - 35.6 mpg. Return service was also excellent.Cons:
Nothing. No complaint whatsoever.6.0 Okay
Apr 2018
Cons:
the price I was quoted was ok but I returned car 27 hours early & still paid the same price also they added energy surcharge, concession fee recovery, vehicle license cost recovery & additional charges of $27.00 we added a second driver but there is nothing to say that was done. I have called twice to Hertz but so far no answer from them that makes any sence. why is it that your quote & their bill is not the same as I or anyone else would expect the vehicle was fine that they gave us bill is the problem!!!9.6 Wonderful
Feb 2018
Pros:
Thank you to the staff at Yakima airport who had everything ready for us when we arrived to pick up our car!!Cons:
Keep in mind that if chains are required for the Snoqualmie Pass, no chains are available for rentals. So, you’ll have to wait out the weather! Would be helpful - for snowy locations - that something indicate that. But we got through just fine. Chain requirement was dropped by the time we picked up our car.10.0 Wonderful
Dec 2017
Pros:
I was able to upgrade to an all wheel drive (bad weather) car at the check in desk. The customer service was very helpful.Cons:
When I called the toll free number to see about upgrading to an all wheel drive car, the customer service rep on the phone didn't speak very good English. He told me I couldn't upgrade and I had no other options. My husband called back, and the female customer service rep ALSO didnt speak English very well. It was difficult trying to get our questions answered.2.0 Poor
Aug 2017
Pros:
There was not a single thing we liked about this experience. He said he couldn't find our order in his system and wouldn't be able to give us that price and said he had no other cars.Cons:
They did not honor the price we had through you. Their car was not vacuumed out and really dirty. He said it has full tank which was a lie, there was only about 3/4 full.2.0 Poor
Jul 2017
Pros:
Nothing!Cons:
I had to go there 3 times in a 3 hour period because no one was at the desk. They were very unhelpful and i ended up canceling my reservation and going with another company at the airport. There were 2 others there at the same time, everyone was very disgruntled. One person had to wait 4 hours because they didn't have a car and she had a reservation. I would never do business with this company and I will let everyone I know about my experience.One location in Wenatchee Pangborn Field Airport
One location in Wenatchee Pangborn Field Airport
Most popular car type | Mini |
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