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Pros: "Food"
Cons: "I was sitting in emergency exit so i will not complain of small seats"

Pros: "good entertainment, great staff"
Cons: "plane a little older, but all in, it was fine"

Pros: "Nothing"
Cons: "Entertainment had very poor choices. Food was not good, even the crew didn’t have enough food for all passengers. Seat was uncomfortable. Would like to avoid this airline in future."

Cons: "The flight was delayed for an already tight connection in Dubai. We paid for extra leg room only to be seated by the toilets to watch people throwing up most of the flight. Those same people did not get on the connecting flight and so Emirates managed to take our bags off as well, so we end up in London for a months stay with no luggage. Promises that it will arrive before midnight not kept and currently still waiting for bags to arrive."

Pros: "Great food and entertainment and the service was exceptional."

Pros: "The staff was helpful and friendly."
Cons: "I did not get the seat that I booked online. This made things a little hard for me."

Pros: "The staff was very helpful in many ways."
Cons: "The seats that I booked online were not available when I checked in for the flight."

Pros: "Food was okay. Staff on plane. Ice"
Cons: "I got singled out."

Pros: "The food was great. Don't be scared of giving vegetarians dairy though unless they specify vegan."

Pros: "Zero"
Cons: "Everything was terrible except the crew was nice"

Pros: "Perfect"

Pros: "Nice airplane, good entertainment, good food, ontime service, pleasant cabin crew"

Pros: "Good serevice"
Cons: "food provided is not good. All western style most passengers are from Asia"

Cons: "Did not happen. Flight was purchased fraudulently and fortunately was caught by Emirates and Amex. Please REMOVE all my contact information from your website"

Pros: "Crew was friendly, food was good and entertainment great. Space between front row seats in economy class was good."
Cons: "all good."

Cons: "None"

Pros: "customercare was good. Thank you."

Cons: "seats should be roomier for such a long flight"

Pros: "Pretty mjuch ebverything except.."
Cons: "My boarding pass for second leg was not given in Colombo but in Dubai.. by then I didn't get an aisle seat."

Pros: "Flight attendants friendly, well mannered"
Cons: "Took flight attendants some time to clean up, not responsive to call light, seemed overwhelmed somehow."

Pros: "I loved the bigger screens and the fact that I could watch movies from the monument I boarded and did not have to wait until take off! I also loved the use of real cutlery in economy. The flight was fantastic. The toilets in economy are spacious too."
Cons: "The leg room could be a wee bit better. Then again, I was in economy."

Pros: "Crew were lovely"
Cons: "Insufficient vegan option"

Pros: "Everything was good"

Cons: "Crammed, staff poor"

Pros: "Just about everything"
Cons: "Not much"

Pros: "crew very friendly"

Pros: "I flew business class and they do an exceptional job of making you comfortable. Great seats that allow you to completely lie down and an attentive staff."
Cons: "The entertainment was surprisingly uninteresting during this trip. Previously it's been better. The food options were also not as good, but the food was a notch above most other airlines so can't complain too much."

Pros: "On time."
Cons: "Food is so bad The crews they didn't helps also I ordered to change my food he ignored me and the seat is not comfort."

Cons: "For three hours since takeoff we were not served any food or drinks. I was dehydrated and my sugar level had gone low. When they finally served us, they said they did not have a vegetarian meal inspite of my having ordered a hindu vegetarian meal. on creating a ruckus they managed to arrange a vegetarian meal"

Pros: "This was our first trip to Europe using Emirates airline. It was perfect. Low price, excallent meals & service aboard. All staff very professional & helpful. Check in at airports were a breeze. Will definitely use Emirates again & recommend to family & friends."

Pros: "service"

Pros: "The 380 is a great plane, the quiet and comfort."

Cons: "flight got delayed 17 hours"

Pros: "All the Emirates hype is true! What a great experience even when traveling as a passenger assistant!"

Cons: "The seat sizes were really small and I didn't get the initial seat s that I requested for. The crew were not very professional when it came to serving all that were on board."

Cons: "The fact that I can only carry 30 kg and also that it is very expensive to add extra luggage."

Cons: "Not even sure how you got my email address!"

Pros: "Entertainment"
Cons: "The chair should be more inclinable. In long journey it is strenouos"

Pros: "surprisingly the high definition 17inch screens and the plenty of movies was essential"

Pros: "Better than most airlines so I am satisfied"
Cons: "Air miles never get credited for weeks sometimes"

Pros: "Food, movie/entertainment options, amenities."
Cons: "Lots of announcements that would interrupt video programs. I think they did the announcements in at least 3 languages, sometimes 4 (Arabic, Portuguese, Spanish, English). It became a bit much at times."

Pros: "Emirates attendants were courteous."
Cons: "Three toilets were closed because of problems right from the start. So the entire flight of approximately 13-14 hours was inconvenient."

Pros: "The flight was so smooth, I was able to sleep, eat, and go back to sleep."

Pros: "Quick flight and friendly crew."
Cons: "45 minute delay due to air traffic congestion in Bengaluru. Not the Airline's fault."

Cons: "Loved everything"

Pros: "Would highly recommend this airline. The service was exceptional."

Cons: "The choice of meal was over by the time they reached me."

Cons: "Gooood"

Pros: "Food was good as was the crew."
Cons: "I had a 11 hour layoff in Dubai and I was denied getting a hotel voucher as they told me I needed to book 24 hours in advance on the website which I didn't know about. What happened to the customer is always right?"

Pros: "Cabin crew were very good. Very pleasant."
Cons: "Unpacking wet clothes from one of my bags. It must have been left out in the rain for some time. I filed a separate complaint with Delta."

Pros: "Everything! Flight-Flight Attendants-Peanuts-Coffee-Pilot"
Cons: "I’d love to have a free fruit or veggie snack. Just a small bag"

Cons: "Very late .missed connection. Agents in Detroit were worthless to get us on different connection"

Pros: "Everyone was very courteous, the plane took off on schedule and arrived at our destination early. Also got a complimentary upgrade to Comfort Plus."
Cons: "Ticket price was a bit much, the seats and aisle inside the plane are only made for skinny people. Aisle was barely longer across than my foot, and the guy next to me was a bit bigger than average, leaving me to have to scrunch in my seat the whole flight. Lots of elbows, butts and hips knocking into my shoulders as people boarded."

Pros: "The crew was very accommodating and found me a new seat when I requested one."
Cons: "My assigned seat was next to a morbidly obese man. He overflowed his seat and took up at least five inches of my seat. The seats have become so narrow that even an average weight male has trouble fitting his shoulders into the seats."

Pros: "Staff friendly and helpful. Some turbulence due to having to fly over tropical storm. Like the games and movies available."
Cons: "The cabin was very warm."

Cons: "Terrible baggage check and security lines (even Pre-Check!) at JFK Teeminal 1 (AirFrance)."

Pros: "Big bathrooms, friendly staff, free eyemaks"

Pros: "This was probably the best flight I’ve ever been on. The staff had a great sense of humor, as well as openly honored our military by bumping up an active member to first class."

Pros: "Good in general."

Pros: "Non"
Cons: "My return portion of my flight was canceled and had to purchase a new ticket. I would like a full refund of my expenses."

Pros: "I got off the flight at out side,but i forgot to carried my small bag .and then the Crew returned me the bag very soon.they were very kind,thank you very much."

Cons: "Landing was frightening."

Pros: "On time departure and arrival. The Airbus plane has enough legroom for tall persons."

Pros: "Space in seats was better than most airlines"
Cons: "That they charge for bags. It is now an industry standard, nevertheless, it's a way of stealing to customers. Airlines shouldn't charge for bags"

Pros: "The food"
Cons: "No entertainment"

Pros: "on-time and quick boarding times"
Cons: "Waiting too long before take off with no circulation of cool air"

Pros: "We finally got home"

Pros: "On time. Good customer service. Easy route, no hassles."

Pros: "Left on time and arrived early. Good boarding experience. Seating had access to electrical plugs for charging my phone."
Cons: "Nothing."

Pros: "The on board crew was nice and polite. And the movie choices was good."
Cons: "I did not like that the flight was delayed more than 90 minutes. And the crew boarded slow after that point"

Pros: "Flight crew took very good care of us. They served several snacks, meals and free wine on the 8+ hours flight from Prague to NYC. The hot towels to freshen up before meals was a nice touch!"

Pros: "I'm 6'6" and used to having my knees jammed hard against the seat in front of me (right into the metal frame). The knee room on this flight was better, they weren't even touching the seat!"
Cons: "N/A"

Cons: "Wifi not working"

Pros: "The flight attendants in this flight were amazing. By far the best I have had in a very long time."

Pros: "The flight attendant. Lovely and professional."

Pros: "Very friendly and helpful staff."

Pros: "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"
Cons: "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"

Cons: "No food, no entertainment."

Pros: "Got from point A to point B"
Cons: "nothing all was good as expected."

Cons: "It was a great flight. We got there earlier then arrive time. Thank You"

Pros: "Easy loading and unloading the plane. Friendly staff"

Cons: "No seat assignment prior to arriving at the gate"

Cons: "No leg room, seats vastly too narrow"

Pros: "Nice flight attendant."
Cons: "Both legs of the flight were delayed, requiring long stays on the tarmac."

Cons: "Strangely cold!"

Pros: "Extremely miserable"
Cons: "Lots of delays and surprise cancelations"

Pros: "Flight was ontime taking off and arriving and was a smooth flight. Security and gate area at PDX was very easy to navigate and not too crowded."
Cons: "Seats are very tight pitch, uncomfortable. No amenities were provided. Also, I prefer Southwest-style boarding (no assigned seats)."

Pros: "This was a full flight that boarded quickly. Attendants kept things going smoothly. Arrived a few minutes early"

Cons: "Because I refused to pay extra money after booking my family of three on your flight, you separated us into middle seats scattered in the back of the airplane. I believe this is evil underhanded extortion after you had already published price and I had agreed by clicking to buy the ticket."

Cons: "The 2 hr delay for mechanical issue, having to board and then as soon as we left gate having to go back an deplane"

Pros: "Crew was helpful, plane was clean and food is decent"
Cons: "Have to request wheelchair service twice as the receiving staff handing the wheelchair to another company for departure staff. Only one counter handles wheelchair request at each leg. They are so strict with liquids that all baby foods had to put in a separate bin and we had to go to another security point for clearance. It took 2.5 hours to go through all that, that is with wheelchair priority! Boarding was horrible at the gate."

Pros: "Arrived early"
Cons: "Crew weren't really friendly. Special menu food wasn't great"

Pros: "Boarding was good with plenty of room in overhead bin for my bag. Flight attendants were friendly and efficient and did a very good job. Flight was smooth and we even arrived a few minutes early. plenty of water and snacks offered during flight. Free television and Fox was a delight. N"
Cons: "Nothing this flight."

Pros: "the Ground team from Israel to New York was amazing and very helpful."

Pros: "Crew was very helpful."
Cons: "This flight was delayed 5+ hours past its scheduled 12:15 departure due to mechanical issues with the plane. Delta was only able to offer a $50 travel voucher for this huge inconvenience."

Pros: "Nothing"
Cons: "Multiple delays totaling 2 1/2 hours for mechanical and whatever excuse they could think up."

Pros: "Crew was friendly, flight was smooth. Gate agent was excellent"

Pros: "You did away with the md80 and started using the md90 for short flights the md 80 was to small all around i'm 6'4" but but when seat my head shouldn't touch the cealing."
Cons: "Seat cushions were all broken down making it even more uncomfortable when you add the lack of leg room. The very front of the cushions were fine, but ware your butt goes is completely broken down. This was on every flight and on the few flights i was able change seats they were the same. No i'm not over weight i'm 6'4" 205. I shouldn't have to pay extra for a seat in the emergency exit row. These should be first come first serve. Since the trade off is that often you can't recline the seat. One draw back for the other. I shouldn't have to pay unless i get both. Then it's a real upgrade."

Cons: "Never got to fly it. The prior flight was so delayed I missed it."

Pros: "On time and as expected"
Cons: "Service on plane"

Pros: "The announcements were clear and the captain did not mumble! Not sure what happened at the airport but we had issues with ground crew not coming to help park us. The captain made sure we were informed and it didn’t really add to much to our time."

Pros: "Great crew and seat"

Cons: "Flight was cancelled and there were zero accommodations"

Pros: "Crew was very nice and accommodating."
Cons: "Seat made my back hurt and couldn’t sleep but it was the coach section, not first or second class."

Pros: "Nothing!!! This was a horrible flight experience!!! I will never use American Arilines again especially their Barcelona connections."
Cons: "I would never use American Airlines again. Horrible service at the check-in service at Barcelona Airport. I travel around the world for work and each year I fly to more than 12 international locations but never had a horrible experience like this. My carry-on bag is 21” carry-on bag that I traveled in more than 20 countries for the past 3 years but American Airlines staff members at the check insisted that my carry-on bag does not fit the FAA regulations and they threatened me multiple times when I protested their attitudes. I am an avid traveler and I know my rights as a traveler but the American Airlines staff members were extremely rude and insisted that I have to check-in my carry-on bag. The real issue was that regardless of the size of the carry-on bags, they were forcing almost all passengers to heck-in their carry-on bags a clear indication of money-making scheme. When I protested their attitude, they threatened me saying that I pose a security risk and that they would not check me in but I stabbed my grounded insinuated that my bag fits the FAA regulations. I booked this flight from Bristish Airways and this was a code shared flight, I called British Airways in December 22nd and confirmed the measurements of my carry-on bag but when I told American Airlines about the Bristish Airways, they told me “they don’t care, this American Airlines not British Airways”. It was humiliating, it was disrespectful, and it was unacceptable!!!! At the end, I removed one sweater from carry-on and the issue was resolved but after this experience, I will never never fly with American Airlines and never recommend anyone to use American Arilines especially their Barcelona flights and connections."

Cons: "Incredibly cramped airplane"

Pros: "Boarded and left in-time. Arrived a little early. Friendly crew and good app for entertainment on smartphone or tablet. App tracks baggage."
Cons: "Long lines for self-serve bag kiosks at LAX and not enough agents to assist. Baggage agent left the desk saying she had to go on a lunch break and another agent had to take over. Seemed like some confusion with the staffing which slowed things down."

Cons: "That I had to take multiple plans when I wanted a one time stop"

Cons: "We couldn't go there yet. I'm so sad and mad"

Pros: "Newer plane."
Cons: "Flight delayed by 3h."

Pros: "It was ok"

Pros: "Good is that they sent you to Finnair to correct AA created break in service...why would they pay for it? AA is just an operator per itinerary! Why would you care if ppl get help with connections!"
Cons: "Checked in online on Finnair and automatically for the second connecting flight...and not the first -AA. So, had to check-in again for the first flight at the terminal. Board passes were printed 2 out of 3 by AA and both had errors - wrong gate for the first flight and no boarding info for the second connecting flight - just blank! AA did not provide connecting info until I found an unoccupied employee at the terminal and customer service lines were about 20 people in 2 locations I went to. The connecting info should be in the itinerary they said at customer service...nope, it was not there either!"

Pros: "The empty sit next to me"
Cons: "The very basic food. Having to argue to get extra water to drink when I got seriously dehidrated The limited choice in movies"

Pros: "It went very well."
Cons: "Np"

Pros: "Courteous, friendly staff"

Pros: "Nothing"
Cons: "Pilot was going so fast never told us why we kept descending and going back up and people were throwing up and they wouldn’t give soda to settle stomachs"

Cons: "Seat back in front of us broke. So my partner and I had to move to other seats during landing."

Pros: "The Bogota based crew provided the best service I have ever experienced. Extremely pleasant and customer focused. We were flying with twins and they assisted us through out the flight. Once we landed in MIA they helped us maneuver through the maze to reach the customs & immigration area quickly. All in all a great experience."

Pros: "Arrived early"
Cons: "American airlines lost my bag... Customer service in LAX is non-existent."

Pros: "Very sweet and dedicated crew"
Cons: "Terrible dinner dish "pasta w pesto", flavorless. No TV on the seat Old seats. No leg room."

Pros: "The cabin crew was great at boarding and organizing the overhead bin space. Also, ground staff didn’t start check roll aboards before the overheads bins were full. There is nothing more frustrating than getting on after forced to gate check your bag to empty bin space (ahem, United at SFO)."
Cons: "Couldn’t get the entertainment to work."

Pros: "Crew was nice."
Cons: "Ran out of sandwiches on PDX to CLT leg. ☹️"

Pros: "I liked that food and entertainment was included without additional charges, even a glass of wine."
Cons: "Not too comfortable to sleep in."

Pros: "Friendly staff."

Pros: "Nothing it did not exist"
Cons: "You cancelled my flight without telling me"

Cons: "I called your customer service department which I believe is in India or Pakistan three times to ask them to help with an alternative flight and each time I got different information, when I asked to speak to a supervisor I was told by the punk on the end of the phone that that wouldn't be possible. I asked for his name and employee number and he told me his name was Michael, difficult to believe when he sounded Indian"

Cons: "Cero entretaintment"

Pros: "I like quick flight,"
Cons: "The delay but hey that's how it goes."

Pros: "All American Airlines employees were very polite and very efficienct. My travel plans went off without a hitch."

Pros: "This was the same crew and pilot from the flight I took to LAX. His landing was so smooth, I woke up pleasantly upon landing!"

Cons: "The handle for the window shade was torn off"

Pros: "Crew made up time to get us in to Boston nearly on time."
Cons: "1 hour delay in LA without an explanation. 20 minute delay in Boston, on arrival, because the jet bridge did not fully extend to the plane."

Cons: "Plane was delayed due to a mechanical in Charlotte (Old USAir Airbus) then ground stop due to weather after it finally got to Baltimore. Loaded us up and then deplaned us. They brought out water and sodas while we waited. Then reboarded and got into Charlotte about three hours late. Lots of very unhappy people. They passed out 800 numbers to rebook. A lot of people missed connections."

Pros: "Crew was nice"
Cons: "Food was poor"

Pros: "The upgrade to main cabin extra was worth the cost. Extra leg room, entertainment options, and room to breathe when the passenger in cent leans all the way back made a long flight more than bearable. The crew handled themselves and us very well."

Cons: "Overhead compartments full. Had to check carry-ons to final destination before boarding. Groups 3 and 4 and most of Group 2 had to check their carry-ons due to AA allowing more than 2 carry on items per person and oversize carry on items for Groups 1, and all the Advantage classes called."

Pros: "Clean, friendly staff, great baggage tracking. Smooth flight."
Cons: "Overcrowded, but that's the same no matter where. Usual rude frequent fliers, who also usually take up all the overhead space."

Pros: "The flight schedule"
Cons: "The hardens of the seats. Rather seat on the floor"

Pros: "Taking off and landing."
Cons: "Boarding was slow. Seating was cramped."

Pros: "Crew was very professional and courteous. Our plane landed early which is a plus"
Cons: "I didn't like the fact some of the seats appeared to be dirty , I sat on a book."

Pros: "Curtious people...friendly and made sure we had what we needed for a comfortable flight"
Cons: "After arriving in Phoenix the connecting flight was delayed then cancelled. They put me up in a hotel and got me out the next morning. Other than missing a scheduled meeting. They were very helpful"

Pros: "Seat was comfortable, and my favorite on this aircraft - 3F on the MD80. Boarding was quick, and service was efficient once airborne."
Cons: "AA crews are skimping on pre-departure service, rarely offering PDBs (pre-departure beverages), or, when they do, half-assing it by putting water and OJ on a tray and making it clear nothing else is available as they did on this flight. It sets the expectations very low for the rest of the flight, and that's what happened."

Cons: "Cancelled flight, not notified in timely manner. Delayed Five hours due to be placed on connecting flights instead of a direct flight which is what I paid for."

Cons: "Flight was delayed. We weren't given an accurate time, then we sat on the runway for 40 minutes"

Pros: "The flight went smoothely once the plane got there and the crew were friendly."
Cons: "The plane got delayed a few hours."

Cons: "The actual flight was fine, but the checked in luggage at the gate did not arrive with me and it was delivered late in the evening at 2am. Because of the full flight from SFO, we have been asked to check-in our carry on luggage, which I did. If I have known my luggage will not come with me, I would not have done."

Pros: "We had no problems with boarding once we got through ticketing. Some of the crew were very nice."
Cons: "We were flying to London from Portland, ME so we first flew to Philadelphia then to London. Our first flight was delayed so we would have missed our connection so AA removed us from that flight and tried to get us on a British Airways flight from Boston the next day. Then said that they couldn't issue us tickets. They said we had to contact the company that issued the tickets. We did and they connected us to American Airlines on the phone while standing in front of the AA kiosk. We were on the phone for over an hour by that time our first flight was moved up and only running 15 minutes late we tried to get back on our original flight but the tickets had been sold. After about 90 minutes the AA person said we had tickets for the BA flight the next day. I called BA before taking a bus to Boston and we ended up having to pay more taxes to secure the tickets. We then paid for a hotel as well. The next morning when we got to the ticket office the person said we only had one ticket issued. On the way back my husbands TV screen did not work we asked 2 different people multiple times and no one offered any help or assistance. They said that they tried restarting it. One person said they could send him a movie but never did. The final connecting flight did not have a working bathroom and we were not informed of that until after we were boarded."

Pros: "I really like the AC outlet at the seats. I land at my destination not worried that my phone is about to die. It is such a relief."
Cons: "Everyone shuffling their bags into the plane is just crazy. Not much the airlines can do, but it just slows down EVERYTHING."

Pros: "The flight attendants and crew were friendly and smiled often."
Cons: "Please include a 'not applicable' selection above - There was no in-flight entertainment on this short flight."

Pros: "Alot of empty seats to stretch out"
Cons: "Very basic not so comfortable seats"

Cons: "Dirty airplain, 12h flight, the food a disaster, crew that don’t know to smile, restrooms dirty the igienic paper and a lot more...."

Pros: "the entertainment program was good, and the plane in good shape"
Cons: "food was terrible"

Pros: "All went well"
Cons: "Nothing :("

Pros: "I purchased a seat with extra legroom and It was comfortable, the staff was accommodating, and the entertainment was good."
Cons: "The food was not good, salad was old, and overall not good."

Cons: "I am pregnant and took a 12-hour flight. The flight crew did not provide me with food for 11 hours of that flight. When I asked the flight attendants for food they told me they had none, and it was my fault I didn't bring anything to eat. then I saw them handing out food to business class. I understand that I did not shell out the class to fly business class, but it's not okay to not feed a pregnant woman. Additionally, when I was flying form you were not allowed t bring water onto the plane. The flight attendants only provided me one small water bottle an two small cups of water. I asked for more but they said no :( I will never fly United again"

Pros: "Service,management, food"

Pros: "Upgraded to first class which was great."
Cons: "Had to change planes. Entertainment did not allow me to play movies. I could view the trailers."

Pros: "Friendly service! Good legroom"

Pros: "No problems on the way home."
Cons: "Nothing"

Pros: "We enjoyed the ability to have beer and wine included. We thought the meals going to Tel Aviv and on the return were very tasty, good portions, and served at the appropriate times. We loved the choices of movies/tv that were updated and new and also included."
Cons: "The only issue we had was getting up to go to the bathroom midflight. There was some slight turbulence and the attendants demanded we sit down for safety (it wasn't too bad though) yet once we got back to our seats the turblence was fine, and we got up to go again and the same thing happened. There were long lines for the bathrooms. I'm not sure if that can be avoided though."

Pros: "the flight was cancelled!!!"

Pros: "We made it safely to our destination."
Cons: "Did not appreciate the flight attendants at all. VERY rude staff. Not considerate by making everyone wait a LONG time to serve food, which was not served in a friendly manner at all. It was quite obvious they did NOT care about our comfort or experience. Would NOT recommend unless I'm desperate and feel like being around people who hate their job and want me to know it."

Pros: "Cabin and cockpit crews great. "Food" = small bag pretzels. Entertainment was available, but too expensive. Did not observe anyone buying it. More leg room than previous flight."
Cons: "United wi fi did not work during either flight. Phone service only worked on the ground,"

Pros: "Tvs"
Cons: "I checked and paid for my luggage and alpt of peoe with carry on luggage had theirs checked for free. Totally unfair"

Pros: "The crew was great."
Cons: "We were boarded on a plane that was missing a part and sat for an hour and a half. Then we were taken off that plane and put on another with no money back or any sort of sorry. Had to miss work that night so it cost me money out of pocket."

Pros: "Nice easy one. Quick flight, on time, no issues."
Cons: "$6 for one hour of TV is ridiculous"

Pros: "The flight was smooth and we got in to BZN a little early, which was great."
Cons: "I really disliked the check-in process at the airport. I do not fly very much anymore and the whole electronic system baffled me. The check-in folks were not very helpful and seemed impatient with me."

Cons: "Seats are crammed up against each other and little leg room plus I am short!"

Pros: "everything is perfect"
Cons: "i wish i have something to say"

Pros: "Friendly service."

Pros: "I liked the movies,they have many movies and I can choice"
Cons: "The flight was delayed and the employees of the front desk don't help anything. The service was worse."

Cons: "The crabbiest crew I've ever encountered - they even barked at each other."

Cons: "Rude staff"

Cons: "Not enough good movies"

Pros: "Everything was great"

Cons: "Delayed and got downgraded"

Pros: "Good legroom. Did not feel cramped"
Cons: "No access to movies because my earbuds would not plug into the hole for them. All food was nasty, inedible. Breakfast so bad even the smell of it polluted the cabin for the remainder of the flight. Just a cold ham or turkey and cheese sandwich would have been preferable. Attention from flight attendants was haphazard at best. Chose this flight because of good flight times but in future will avoid United if at all possible."

Pros: "Crew were fine."
Cons: "Twelve hours of horrible delays, missed connections, and running through airports due to poor aircraft maintenance and mechanical problems. Will never fly United again if I have a choice."

Cons: "Some moron decided that passengers shouldn't be allowed to bring drinks on the plane. This means that after passing security and customs, after buying an overpriced cup of latte, you are told to spill it or else. And that's in a country that lives on security. Unacceptable. Unjustified and unheard of."

Cons: "The food was terrible"

Pros: "More space than El-al. No delays"
Cons: "Food. We ordered 4 special meals and got only one!"

Pros: "lay flat bed in business class"
Cons: "The seat area wasn't cleaned properly"

Pros: "Pilot was very happy and friendly! Very informative throughout flight."
Cons: "On the return home, I was seated in the last row right next to the lavatory. I was bumped into at least 40 times by other passengers and flight attendants."

Cons: "Weather delay but then sat at the gate for nearly an hour waiting for "fuel". Give me a break! No update as to why we were waiting, just said we would leave in 15 min an hour before we left."

Pros: "Flight left on time and arrived on time. Crew was great. Pleasant and professional."
Cons: "No gluten free complimentary snacks offered. Cabin has too bright for a night flight."

Pros: "food and crew"
Cons: "NO leg room."

Cons: "Food was not great. Crew was not so friendly."

Pros: "Flight attendants. Ease of travel through SCE"

Pros: "Your pilots actually landed us 20 minutes early in Bozeman so great on them as well. I flew from Charlotte at 4:22 to Denver and left for Bozeman at 6:50 pm, all flight attendants were very pleasant as well."

Cons: "I left my Kindle in the seat pocket. It has not been returned."

Pros: "Wifi"
Cons: "Boarding chaos, zones are there for a reason and the gate agent shouldn't be a pushover. Had the huge elbow hog sitting next to me and the temperature on board was between 95-105. It was crazy warm for a winter flight when passengers are already wearing cold adapted clothing."

Pros: "The flight was on time the morning after DIA was shut down due to a blizzard. The crew was courteous and the flight was comfortable."

Pros: "I was very disappointed for the price I paid I expected a bit more of everything there"

Pros: "I liked the computer screen on the seats in front of us."
Cons: "The select button would not work after it took my card. Tried it several times. The other thing is I was given 50 dollar Egoft card from United but my husband he was with me they said no proof he was there, we are not planning on flying United Airlines."

Pros: "Crew were very caring. Got me a aisle seat when I asked. Flight came through as promised."

Pros: "The crew was great. The food was good. The flight was prompt. Overall the flight was pretty good. it wasn't so cold and cramped the flight would've been perfect."

Cons: "Alcohol was to expensive"

Pros: "Nothing."
Cons: "United seemed so incredibly disorganized. Couldn't get a plane, couldn't get a crew, etc. Yes there was fog, but we landed just fine into Chicago. Our checked bag made it to Bozeman, but they had to reroute us with Delta to Helena. Once with Delta, everything was smooth sailing!"

Pros: "Seats too small. Entertainment selection poor."
Cons: "Typical complaint, I'm sure. The seats are way too small and uncomfortable. Movie/tv selection was poor. Delta had a much better selection. Even us airways/American has a better selection. Since the seats are so small and uncomfortable, it would be nice to have a decent movie to watch and try to zone out for the long flight. I doubt I'll fly United overseas again. I guess you get what you pay for...no frills. Crew was very nice."