Pros: "Crew was excellent.."
Cons: "For the passengers who have to go through for long hours layovers, airport must provide the access of lounge or hotel otherwise where the passengers will stay for 12 hours? The rule should be applicable for the passengers who upgrade to the Business class"
Cons: "The flight crew and gate crew were the rudest I have seen in my entire life. They acted as if they were too good to acknowledge passengers and ignored the flight attendant light and other efforts to get their attention to ask a question."
Pros: "Crew, food, seats were great (my route was empty on the first flight, so I could lay down across other seats). They provided amenity kids even in economy class."
Cons: "The connection was too tight. A staff member led us to a bus to the next terminal, but left at security without a word. I ended up running from security all the way to my gate, feeling I was going to miss my flight. They still had the gate open past the scheduled time, but wish I didn't have to run."
Pros: "Nothing, it did not felt like an Emirates flight."
Cons: "The ICE on this flight is ancient, the seats are narrow, food was okay, nothing special. This is an old 777, which needs a refurbishment badly. Boarind experience is blah. After checking in you find yourself in a waiting hall with all the other passengers."
Pros: "All the teem all the services"
Cons: "My 2 bags didn't come out to Cairo airport Your employee helps me to report that. He didn't give me the $200 to buy some clothes. Because he told me that my 2 bags coming out in a vew hours. And they give my cell phone # 01114488833 and I give them my wife's cell phone # 01225993535. They never call me they never answer me. 8 days. So I went yesterday 10-11-18 to the Cairo airport I met one of your employees. Asking for my 2 bags they told me that they called my my wife but they didn't. I asked my wife she said they never call me. And she talks to them on phone. They said sorry some mistakes happen they should give me $200 for every single day my bags lait but they didn't ButI received my bags broken an I lost my wife shoes and my candy The chocolate rolled over my clothes And the workers open one of my bags and eat some candy and leave the trash inside the bag"
Cons: "Took a long time to get the crew together after the plane was ready"
Pros: "Great movies and responsive crew"
Cons: "Something weird was going on about how food was served and how people went about deciding what to have."
Cons: "Staff don’t smile! I ask for hot towel the crew didn’t give me any!"
Cons: "It was over booked No option to upgrade even though I had more than enough air miles"
Pros: "Crewman friendly service and try to betas much as they can"
Cons: "My tickets say 1 stop in Dubai. However, I had 2 stop going and coming back. I had a stop at Athens For 90 minuets and then Dubai before I reached to my final destination. Also, going my audio was not working for Newark to Athens and Athens to Dubai. However it was working from Dubai to Ahmedabad. Also coming back they give me very hard time for my Camera bag. Somehow it’s free to fly from USA but you have to pay for the weight of camare coming back."
Cons: "We requested wheelchair assistance for my grandmother (3 days before the flight), but at the departing airport, the person with the wheelchair left early and we had to walk her on to the plane. When we arrived at Hong Kong, there was no wheelchair on the bridge, and after disembarking and being told to wait, it took 30 minutes for them to bring one. The ground staff kept trying to convince us to just walk which seemed very unprofessional."
Pros: "Liked the plug/outlet availablity and the movies."
Cons: "Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants"
Pros: "Great crew, but I didn’t really like the Economy Premium seat. Eva Economy I thought was better."
Pros: "Vegetarian oriental meal was good. Movie selection was good."
Cons: "Plane was delayed 1 hr. I was not notified on time to go make arrangements to go to the airport a little later."
Cons: "Seating at the gate is strange. They just have people line up in any order and board them in that order. People run to form the line. Totally ridiculous. Food was awful. I have no idea what to even call the items they served. Audio jack was literally being held together with tape! Loose connection."
Pros: "In flight entertainment was quite good"
Cons: "I was offered an earlier flight departing from London, which was good but was delayed in the end. But I was not told my connecting flight was changed too (new boarding pass not issued and I only realized from the baggage slip) - I had to pay 100 usd to change flights again!"
Cons: "short haul business class seat very uncomfortablev- flight delayed as usul"
Pros: "The crew had their hands full. Very friendly throughout the flight"
Cons: "Comfortable legroom and newer movies"
Pros: "The crew was readily available and was able to assist with everything needed"
Cons: "A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted."
Cons: "Flight was suspended I was not notified before I went to the airport"
We purchased a Go First Pass for 10 Euros each so we could board first, but everyone was able to board at the same time so we wasted 20 Euros. The flight left ab out 15 minutes late and was not allowed to land at Healthrow so we had to circle Heathrow for about 45 minutes. This caused us to almost miss our flight from Heathrow to Atlanta.
Severely delayed with no notice. Could have arrived at the airport hours later had we been informed of the delay
It would be nice to have vegan options for meals. The entertainment was not working on the the way to Austria. It was only available near the end of flight to Canada. The service was excellent.
The business class layout on this plane is tightly packed and atrocious with no sense of privacy.
Pros: "The crew was amazing and took measures to make the flight Covid safe"
Cons: "The food was not the best and Twistees weren't available. Also the seats felt narrow"
Pros: "I didn’t like anything"
Cons: "The female FA gave me an attitude when I asked about moving to a window seat"
Cons: "The flight itself was absolutely fine but we are very unhappy with the what lastminute.com did regarding our tickets. (As you will see when you look at the notes for our case). We shall be seeking legal assistance upon the return from our holiday & contacting you/lastminute.com for compensation."
Pros: "fabulous flight and crew"
Cons: "Perfect take off perfect landing so smooth nothing more can be better - Thank you!"
Pros: "Crew were ok. But flight was delayed and cabin was very warm."
Cons: "If airline informs of delays, cooler cabins"
Pros: "Boarding process was smooth and the flight was on time."
Cons: "LONG lines to check bags at the Malta airport. Limited leg room on the plane. Checking bags is expensive."
Cons: "Pointless paying for priority boarding as staff just let both lanes board at the same time"
Cons: "It was what you would expect for a cheap flight"
Cons: "On arrival at Dublin Airport we had to wait outside for a period while they arranged to open a door to enter the building"
Pros: "Once departed, the flight was about as average as any Ryanair flight can get. Crew were friendly and apologised on numerous occasions for the delay, and on arrival deboarding and getting to the terminal was swift and had no delay."
Cons: "Ground Crew Blue Handling was trialling a 'new process' of boarding & luggage handling which went into action the day I flew April 26th. This resulted in a passenger boarding the wrong flight and bags loaded onto the wrong plane. This led to a 40-minute delay in departure while they sorted this out."
Pros: "Ryan air no hastle toom off on time landed early"
Cons: "Nothing great airline i use them all the time"
Pros: "Quick and cheap,"
Cons: "Children were crying all the time... were knocking my seat. Crew was not helpfull. Dirty plane and no place for luggage."
Pros: "good value for price."
Cons: "disorganized boarding, charged me another 57 euro on top of the extra i paid for priority boarding with 2 carry-on. my luggage fit the size but "stuck" out a little so the staff charged me for over-sized."
Cons: "Delays!? Every single time the departure late at least an hour or 3. Wasting people’a time and money."
Pros: "There wasn't anything I enjoyed about this particular flight"
Cons: "It was too hot, 2 hours on tarmac before we finally took off. Saw passengers luggage sitting in the pouring rain with no cover over them. Water was 4 euro!"
Cons: "Waiting room was cramped. Waiting passengers who needed to use the restroom were only allowed to go one at a time"
The Entertainment system didn’t work in the long haul flight of 15 hours! The seat and the tray table were broken/shaking as if would fall on me.
I love air India plane was new and very comfortable seats
I liked nothing. The quality of earphones provided was poor. This could be better.
As usual Air India flight is very good but long journey with no media entertainment. Bring your own arrengment.
Pros: "Most important job of moving people during pandemic is no easy and AI is doing it on timely manner."
Cons: "Aircraft maintenance"
Cons: "Staff Printed wrong boarding pass @ IAD leading to issue clearing security!"
Pros: "Food was good."
Cons: "Seating could be better. I was stuffed to the middle seat."
Cons: "3 Bags from Delhi to Chicago were delayed. We were promised bags will be delivered at our home address"
Pros: "Service was great. Everything was done in a proper professional manner."
Cons: "I requested to make adjustments for my return flight but the crew straight away declined. Basically I wanted to catch a sooner flight to be with family on Xmas Eve."
Pros: "Short flight"
Cons: "Check in was completely chaotic. Many machines didn’t work."