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Pros: "Food was not available for flight."
Cons: "Food"

Cons: "Many delays boarding plane. No entertainment at all on a flight longer than 3 hours is insane. Flight crew are great, though."

Cons: "This is the last time I perches a flight ticket from you."

Pros: "Nothing."
Cons: "Drops coming down from the Air condition system"

Pros: "Good. Thank you."

Pros: "Half empty plane"
Cons: "Food n movies"

Pros: "Reasonably comfortable seat"
Cons: "The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling."

Cons: "Another snack midflight."

Cons: "All great"

Cons: "Big and unjustified dekay"

Pros: "Crew was great"
Cons: "Didn't have the vegetarian meal I ordered"

Pros: "Really friendly crew"
Cons: "No entertainment, worst food I've ever had at an airline"

Cons: "I missed the flight to Manchester due to delay in the flight to Munich"

Pros: "Friendly staff.. Good food and as we had emergency exit seats there was plenty of leg room. Unfortunately no entertainment was offered on this flight."
Cons: "No entertainment. Plane was cold."

Cons: "We had 30 minutes delay"

Pros: "Everything was excellent, there was no entertainment but wasn't needed because it was a short flight"
Cons: "We got there 15 minutes late, which isn't that bad but I had a connection flight and it was very pressed to get to it"

Pros: "The service. Smooth flight."

Pros: "Great crew. Ontime. Great online check in process."
Cons: "When we got off the plane in Frankfurt, they put us in shuttle buses to take us to the terminal. My wife and I got separated and were on different buses. The two buses took us to different terminals, despite airport staff assuring us that there was only one drop-off point for the shuttles. If there was a sign saying which terminal the shuttle was going to, it was not clear."

Cons: "Cramped seating :-0"

Cons: "Flew in business class so baggage should have had priority tag on it. Bag is lost and they have no idea where it is. Ruined an otherwise wonderful trip."

Cons: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"

Pros: "Great pilots and crew."
Cons: "Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded."

Pros: "crew is nice"
Cons: "breakfast was pretty lame !"

Cons: "Where is my bag"

Cons: "* The gate was with bus, and not a direct terminal connection * There were no drawing sets for kids * The food was either overheated or somehow impacted - didn't look proper"

Pros: "Very good care ofrom the staf Not cold"
Cons: "The breakfest was terible. Not tacty a t all. No entertainment. We took 2 difernt meals and both bad"

Cons: "Guy next to me died. Emergency landing. They refused to hold the gate for my connection in Frankfurt for 15 minutes."

Pros: "Accurate. Friendly."
Cons: "My suitcase weal broke during the flight!!"

Pros: "The crew was very helpful, attentive, and friendly."
Cons: "The vegetarian (Lacto-Ovo) meal options were terrible, and the seats were fine, but not amazing."

Pros: "A lot of drinks"
Cons: "One hour in late"

Cons: "I was transferred to the flight through vienna, vienna-berlin was cancelled and i am stuck in Vienna"

Pros: "Nothing"
Cons: "The flight was cancelled , for tecnical reason, we got very late flight instead- 12 hours delayed. We didn't get compensated for tall the in convenience"

Pros: "Nice crew"
Cons: "Delay for 45 minutes; unfortunately, it's becoming a trend at Lufthansa"

Pros: "The crew"
Cons: "No TV"

Pros: "The aircraft, an A320 was stable but cramped and entertainment depended on prior download of the Lufthansa app. Crew was very efficient and professional."
Cons: "Cramped. Seat did not recline AT ALL and very hard. No entertainment unless you downloaded the app beforehand."

Pros: "Friendly. And efficirnt crew"

Cons: "I didn't got the seats i asked for in the check in."

Pros: "Crew was nice."
Cons: "Flight was delayed. No entertainment, even though there is an app for it, it did not work, and the crew had no idea regarding it."

Pros: "1. I am gold status and I had to wait a lot of time in the line people without gold membership who came 30 minute after me finished checkin before me. 2. The plan didn't have any Entertainment system. 3. I didn't got my food as well."

Cons: "Many of us were on board half an hour before the scheduled departure. However, they continued to board until at least half an hour past our scheduled departure, family by family. I don't believe such an early morning flight, which should be the origination flight, should be held/delayed so long...it made my connection in Frankfurt very tight and others missed theirs altogether."

Cons: "The flight was delayed 1.5 hrs and then completely canceled. They never gave us a reason as to why it as canceled and when they canceled it, they directed the entire group of the people on the plane to 4 different gates before getting a gate agent to tell us that we had to leave the gate and go back to the ticket counter and start over again. The security in Israel is very intense, so this was a big hassle. Then they only had 3-4 gate agents to rebook all 300+ people on the flight so we waited in like for 3 hours."

Pros: "I flew economy class both ways across the Atlantic in Feb and March, 2017. I took 6 Lufthansa flights. The crew is so professional and attentive. They don't skimp on drinks! The seats seem bigger...or maybe it is more leg room than some other airlines. I did not upgrade and was very comfortable."
Cons: "Well, the flight from Frankfurt to Tel Aviv both ways and there were only 2 bathrooms for a pretty big flight."

Cons: "Checking in in Tel Aviv was the worst experience I have had in checking in. The ladies just sat there, explained almost nothing, gave no eye contact. Finally, they told me the flight was overbooked and that was why I was waiitng. They offered nothing else--as if I had done something wrong (the impression they gave me), rather than Lufthansa. I waited a full 1 1/2 hours. No other explanation. At the very end, when they finally put me on a flight, they chastised me for not checking in online---this was NEVER offered to me by Lufthansa on my flight there or on the return. With other airlines they always send me an email to check in online ahead of time. Lufthansa did not. I could not have been more disappointed with this checking in experience with Lufthansa. Again, the worst in my life and would be cause for me not to recommend Lufthansa to others. Otherwise, the flight itself and the actual crew were great. So disappointing to have such an unprofessional check in experience."

Pros: "Crew onboard was attentive and helpful."
Cons: "No legroom in coach. The person in front of me was sitting in my lap. They are the only airline that weighs your handbag, the luggage you take onboard. E en of it fits the size requirements they weigh it and make you confirm. They don't care if your checked luggage is underweight but your hand luggage is overweight and both add up to less than what you're allowed overall. Makes no sense and is such a useless hassle."

Pros: "Smooth flight"
Cons: "1) No jetway. Bussed very long distance to board airplane. Long, hot, uncomfortable process. This is 2016 and still bussing passengers to plane? 2) No way to download entertainment app while on board when announcement made about entertainment. Need to notify passengers prior to boarding."

Cons: "seats are way too close to each other."

Cons: "I didn't like that I bought a bottle of perfume and they let me take it from Israel to Germany without a problem, and as soon as I got to Germany they trashed it saying that it should've been in a sealed bag, so 80$ went to trash or God knows where,,"

Cons: "It was late, we had connection to Berlin and we were in a hurry And forgot things on the plain. They didn't make arrangements to help us be on time for our connection. We had to run. My name is Dan Chevion. Can we get back the items we forgot on the plain?"

Cons: "terrible flight bad food, the options were finished by the time they reached line 30. the entertainment had 3 old movies in English. wishing the flight will finish because it was very jumpy, after all this it ended in an emergency landing. Lufthansa was very disappointing."

"1hr delay waiting on the tarmac. Very crowded boarding process."

Cons: "Be honest"

Pros: "Praiorty"
Cons: "Nothing"

Pros: "I was traveling with a handicap, the staff was very polite, patient and helpful"

Pros: "The flight was all good and even though the flight was delayed, they did a quick turnaround and took off as quickly as possible."
Cons: "Why do Ryanair only release their return tickets two days before flying? If they released them at the same time as flying out then it would be easy to get printing facilities."

Pros: "The crew on the plain were great"
Cons: "The flight was delied and no one let us know The ground crew wasnt nice at all, even a bit meen..."

Cons: "There was a delay of 2 hours when the boarding du"

Pros: "Short flight"
Cons: "Give free water"

Pros: "Friendly crew. Good leg room."
Cons: "Magazine racks on back of seats would have been good."

Pros: "I got there nearly on time"
Cons: "65% of customers had priority so a bun fight to get on. We then tried to use the faster entry on non priority to get into the lounge and were sent back to the priority queue. families with kids weren't given the option of getting on first. Seats were incredibly uncomfortable. Lack of space for bags."

Pros: "My window seat. We were late taking off, yet still arrived 5 minutes early."
Cons: "The passenger beside me having some spacial awareness and keep his elbow out of my seat."

Pros: "Easy trip. Crew relaxed, short flight."
Cons: "The process of getting on the flight is the most exhausting part: distance to Terminal 1, multiple screenings and checks, then another long bus ride to the plane. The flight itself was is the easiest part at this airport."

Pros: "The frew was nice"
Cons: "When I made the reservation, I paid 20 Euro for 1 suitcase (20 kg.), but was surprised to realize that the payment was not valid for the whole trip (but only for one flight). I had to pay 40 Euro for the flight back. It could be helpful if you'd clarify this as part of the reservation process."

Pros: "Flight took off on time"
Cons: "Seats are very uncomfortable"

Pros: "Thete is nothing really good in low cost flight, so if you are not expecting you will not be disappointed. Recommend purchase the priority package in advance and allowed to bring two items on board."

Pros: "Helpful staff especially with disabled access."
Cons: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."

Pros: "Nothing"
Cons: "Poor check in Service ... bullying. Paid 40 Euro each for 3 extra bags .... website extremely unclear. Plane had to return after taxiing to let ‘unwell passenger ‘ off. No other ongoing explanation... took an hour to get him off ! Felt quite unsafe ! Had to ask if they retrieved his bag ."

Pros: "Nothing"
Cons: "Their staff not helpful on desk Asked them the question how to get boarding code pass barely answered"

Cons: "2 hours delay"

Cons: "Tutto in ritardo anche afumicino abblamo aspetato oiu di 2ore per le bagali.la partenza in ritardo,e poi abbuamo viaggiato piu di 4ore"

Pros: "Short flight Flight itself is cheap Plane ok"
Cons: "Could not seat with my partner - it looks as if it is done on purpose so that people will pay Also - the price for the suitcase is outrages and much too expensive"

Pros: "Late by 90mins In addition waited 30min for stairway to get off plane"
Cons: "Poor communication"

Cons: "Boarding chaotic, late departure with no explanation"

Cons: "From now on I will pay a little bit more money to have a more comfortable flight. The aircraft Ryanair is employing is easily a couple decades old, and is incredibly cramped. The whole aircraft felt rickety as it rocketed through the sky. Our flight boarded an hour late (not the fault of the airline) and when we got on the plane the crew members hardly smiled and were very grumpy. That's the last time I try to save a quick buck on a cheaper airline."

Pros: "nothing"
Cons: "Flight delay, everything costs money, even a glass of water. I never will fly with them"

Pros: "The price of the ticket"
Cons: "Nothing!! No place for the legs, minimum !!!! No option to move the seat back !! All the flight the light was On"

Pros: "Cheap prices"
Cons: "Uncomfortable"

Pros: "Nothing!"
Cons: "My husband and I flew with RyanAir 3 times in two weeks. This was the third time, and it was the worst! When we were about to board, a staff person approached us and said that out carryon bags (which RyanAir tags and checks, anyway) were too large. We'd carried the same bags with the same items in them for all of our flights with RyanAir with no issues. But this time, the staff insisted that we had to pay to check the bags. We removed items from our luggage and put them in our backpacks, which only made the staff upset because they were unable to charge us. One of the staff members began yelling at me and told me she was doing us a favor by not making us pay (though our bags were the right size and met the airline's standards). She told me to be quiet and not argue with the staff, otherwise she'd charge me. If this were in America, I would have spoken to her manage and filed a complaint. I don't know the process in Germany, so I let it be. I felt disrespected and angered. During the flight, I asked a crew member for a fork or spoon. He said he'd bring it to me in a minute. After 15 minutes, he had not returned with it, so I asked another crew member, who told me that there were no spoons or forks. I replied that the airline serves hot meals that require utensils and asked if I could have one of those. He insisted that the airline accounts for every utensil and refused to provide me with one. The woman sitting behind me leaned forward and handed me a spoon. She explained that another crew member had given her the spoon, though she had not asked for it. She was confused and now realized that the spoon was intended for me-- he'd handed it to the wrong passenger. This made it obvious that the other crew member had lied to me. Overall, this was one of the worst flight experiences I'd ever had. I would not recommend RyanAir to anyone, and would actively dissuade people from flying with this airline if asked for my opinion."

Pros: "price and schedule were very fine on time pleasant staff"
Cons: "they changed their onboard bag policy was changed several times between our purchase of tickets and flight date , poor policy and customer relations"

Cons: "1. I brought a trolley according to the specifications in the web page and the message sent to me. They claim it was too big, even though it did fit into the box they use to measure the luggage, saying that it fitted too tight, and insisted on my paying an extra 50 euro. 2. They purposely split family members in the hope that people will pay extra to sit together. We did it on the first leg, but then managed to switch seats without extra cost in the second leg. It just required several people switching around."

Pros: "Punctual flight. Pleasant cabin staff"
Cons: "Cabin was so cold that ice was forming on the inside of the cabin wall. Paid for adjacent seats - unnecessary as there were available adjacent seats we could have been allocated."

Pros: "best food and drinks best clubs"
Cons: "noithing"

Pros: "Low price"
Cons: "delay of 1:30."

Pros: "on time"
Cons: "Flying shop"

Pros: "The crew traveling out of Rome was pleasant is the only thing positive I can say."
Cons: "-we paid extra for priority boarding and did go through the line first to board the shuttle to the plane but then they had everyone else from the overbooked plane crowded like sardines into the same shuttle. It was a waste of money. -traveling to Rome on Ryanair we took samsonite carry on luggage onto the plane with no problems. Leaving Rome we were told to recheck our luggage size. The wheels stick out a little and they made us pay 100 Euros to check our bags. Once on the plane we saw many passengers with luggage and bags much larger than our own and did not have to pay to have them checked. We were the only Americans on the plane. -The seats do not recline and are at a 90 degree angle which is very uncomfortable for a 3 hour flight. -the crew traveling to Rome was very rude. -the seats were dirty with food and crumbs before I sat down and there was trash and food on the floor. It is as if the plane is not cleaned routinely."

Pros: "Ryanair was a great surprise. I am 1.79 in height the seats were not cramped, yes they do"

Pros: "Fast accurate on time and proffesional"

Pros: "Nothing was good about this flight"
Cons: "Flight was delayed by 4 hours, Ryanair lied to us the entire time"

Cons: "The flight was late and the transfer check in was closed by this time. I asked THY to help me, showed them the boarding of Ryanair and they did it. I will newer use the Ryanair for the internal flight. It is better use the train and take more time rather be late."

Pros: "Nothing"
Cons: "Late , expensive, loud, no leg room seat do not tilt !"

Pros: "departure time"
Cons: "no water to drink"

Pros: "We were vaguely on time.. only 3 hours 20 minutes late."
Cons: "An email with some waffly documents was sent out, seemingly to cloud the fact that every person on that flight could have claimed 250€ of compensation.."

Pros: "The ticket was cheap and to an airport that had easy access to public transportation."
Cons: "I found out later that I had to print out my ticket or face a 50 euro fee and they do not give free water on the flight."

Pros: "The flight was on time"
Cons: "The boarding, I had priority boarding pass..I was so confused where to go"

Pros: "We got to Rome"
Cons: "Ryan was located at the farthest location away from the entrance in terminal 2. Then the gate was completely on the other side of the airport. 20 walk / run actually. We almost missed the flight, which boarded outside in the rain."

Cons: "30mins delay"

Pros: "Nothing."
Cons: "The customer service agent was horribly rude. When asked her name, because she wasn't wearing a name tag, she said "Oh, you'd like my name? I'll be sure to write it down for you." I never ended up getting her name, but the way she treated me and my fiancé - as two customers that were very much over paying - was inappropriate and unprofessional. Never again will I fly RyanAir."

Pros: "The seats were fairly descent and comfy. More leg more then I expected."
Cons: "The boarding was a bit disorganized with really long lines"

Pros: "Everything, price, knowledge, clean planes, great customer service"

Pros: "Very comfortable ride and great inflight service"
Cons: "Poor organization during the boarding time."