Daily cleaning, installation of cabin HEPA filters on flights to Gilbert
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You cannot fly directly to Gilbert. KAYAK recommends you fly to Phoenix Sky Harbor Intl (PHX) (21.46 km from Gilbert). From there you can rent a car or get a taxi.
The closest airport is Phoenix Sky Harbor Intl (PHX) (21.46 km). KAYAK recommends you fly to Phoenix Sky Harbor Intl.
The cheapest airline ticket to Gilbert from Israel in the last 72 hours was ₪1,763 one-way, and ₪2,400 round-trip on the route Tel Aviv to Gilbert. The most popular route is Tel Aviv to Gilbert, and the cheapest ticket found on this route in the last 72 hours was ₪2,400 round-trip.
Phoenix Airport is 21 kilometers from the center of Gilbert. View on Map.
Most visitors from Israel need to provide a negative COVID-19 test result and/or quarantine to enter Gilbert. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find all the exceptions in the last proclamations.
Read more about travel restrictions for Gilbert
Visitors from Israel are not required to quarantine after entering Gilbert.
Visitors from Israel must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Gilbert.
Current regulations for vaccinated travelers to Gilbert: most visitors from Israel may enter Gilbert but may still need to provide proof of negative COVID test.
Passenger Disclosure and Attestation
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Scores according to KAYAK customer reviews
Cons: "That it wasn’t a flight to denver"
Pros: "The attendants were great. Flight was clean and nice."
Cons: "Moved us from gate, which was super hot and not air conditioned first thing in the morning evidently. Also, not enough seats for everyone on the flight. Then we were squished onto a bus to go to the plane. Upon arriving in Naples we were once again squeezed into one bus- every passenger! Very tight. 2 buses would have been nice."
Pros: "Good product"
Cons: "Seat had some problems, but the crew fixed it for me"
Pros: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."
Cons: "I felt like a sardine."
Pros: "Nice experience."
Cons: "Seats are not so comfortable. Crew is nice, but not too nice"
Pros: "Problem free."
Cons: "It was a great flight."
Cons: "Space for legs seems to become smaller and smaller. In EL AL (flight back) space was wider."
Pros: "Excellent food. Lovely service. Departure and boarding on time."
Cons: "No entertainment at all. Very limited leg room"
Pros: "The flight attendants qere very nice and friendly. Spoke great English. They came by often with drinks and snacks. All the food was actually good! The seats were fairly comfy and there was actually room! Even when the person in front of me leaned back, my legs still didn't touch the back of the seat (I'm 5-10 with long legs). Very happy with swiss!"
Pros: "The staff was polait"
Cons: "No option to make zhek in No opthin for vegeterian The media in my seat didn't work"
Cons: "Ok, old plane."
Pros: "Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight."
Pros: "The flight was smooth; Attendants were nice and everything worked according to schedule"
Pros: "Very comfortable and attendants were very attentive."
Cons: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."
Pros: "Friendly team, great food and snacks and tons of movies to choose from."
Pros: "The Israeli crew on El Al were very polite and tried to help."
Cons: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"
Pros: "By far the worst experience I've ever had in my life. 1. A day after I perches a multi destination tickets I called Swiss air costumer service requesting to upgrade my tickets to business class. no one would even try to help me. They just kept saying I need to contact my travel agent. After 3 phone calls I gave up and decided to wait and upgrade my ticket at the airport. 2. In Prague the night before my second flight I hurt my knee real bad to a point that I couldn't walk at all. The next morning I call Swiss air costumer service again trying to explain them my situation telling them I can't fly and won't be able to make it to my flight. Costumer service cancelled immediately all of my remaining tickets and try to sell me new tickets for a full price. I said I don't mind buy and pay for the one flight I missed but there is no reason for her to re sell me the rest of my tickets that I already paid for, again. Then she start to change prices up and down like in a Chinese flea market. At that point I begged her to talk to a supervisor but she Kept ignoring my request and just try to negotiat for a lower charg she kept me on the phone for 5 hours. My hotel phone bill for that one call cost me 150€. I never got to talk to a supervisor but she took down the charge to 517$ Not included a new ticket flying out of Prague. 3. For my last flight going home. I showed up 2.5 hours Earlier. asking to upgrade my sit to business fin desk send me to talk to asupervisor. The supervisor was trying to process my request but didn't seem to know what he was doing at all. One minute he was on his computer then the next minute on the phone with Swiss air headquarter then back on his computer for more then 35 minutes with no resolute. I still had an hour and half before take off when he told me he can print me the ticket but it's to late now since the gate for my flight is close and I already missed my flight. I said that's impossible cause I still have an hour and half to my flight but he insist on the gate been close and there is no way I can get on that flight. Right away I run back to front desk asking them to print my ticket as fast as possible cause I would really like to get on that flight. In front desk they told me not to worry cause I got plenty of time to get on that flight. So I gave up on the business upgrade and told them that at that point I'll be just as happy to sit by the window. Of course they put me on the very end exactly in the middle. After the door was locked I looked around and saw plenty of free sits available including by the window. 4. In Zurich I finally managed to upgrade my last flight coming back to Tampa fl to business and noticed that the only way they could do that was by contacting Swiss air headquarter for approval. When I asked why is that since I fly a lot and never seen anything like that before one of the lady's there told how Swiss air left all of their front desk powerless and all decisions must be made by headquarters."
Cons: "When we finally arrived in Tampa. It hook them an hour and a half to get are bags out. I honestly doubt I'll ever fly Swiss airlines again. Ever. Absolutely the worst experience I've ever had flying. Ps the crew on the plain ware a lot nicer and more professional the people on the ground."
Pros: "The new aircraft"
Cons: "Lavatory wasn't clean enough"
Pros: "Great flight crew and equipment. Courteous and helpful."
Cons: "Rude gate staff who boarded economy and business all at once causing a 45 minute delay. Indifferent to passenger complaints and only had one boarding scanner for the entire flight. Slow and inefficient, and worst of all, unapologetic."
Cons: "Don't like to wait for no one 30 min inside airplane"
Pros: "Everything was great :) food is good, crew is perfect"
Pros: "entertainment was fine"
Cons: "Everything was ok except that confusion we had while ticketing. Although we have been assigned on on carrier the flight was operated by a different one, which was not cleared in the purchase paper."
Pros: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."
Cons: "Cervise was not so good was waiting almost 3 hours on check in"
Pros: "Overall very pleased with the airline"
Cons: "The only complant I have is not enough leg room but the price was great so it was a compromise."
Pros: "I liked the comfort of the aircraft and entertainment"
Cons: "That there was a delay which wasnt announced which meant i had to get through an new airport in a hurry for me to get connecting dublin flight. When i got to boarding gate everyone was boarding found this extetemly pressuring"
Pros: "the punctualty"
Cons: "little space betwwen the rows, bad food no entertainment and a very unfreindly crew"
Pros: "Flight was good and comfortable"
Pros: "I'm very satisfied with Swiss airline excellent service starting from the flight attenders very professional friendly excellent food .if I would recommend this airline absolutely 100%.."
Cons: "The wine"
Pros: "Great kosher food! Very kind attendants."
Cons: "not enough foot room."
Pros: "Everthing went as planned. Left on time. Cannot complain."
Pros: "Flight was safe and crew was professional"
Cons: "Seats were horrible for a transcontinental flight. I was squirming before the first hour of an 8 hour flight. Touchscreen of entertainment system was frustrating. Sometimes it responded other times not. Lunch tasted good but the snack, a calzone, was pretty bad."
Pros: "Friendly flight attendants. Great food"
Pros: "The seats The crew"
Cons: "Delayed on two flights Too hot on the first flight despite a number of people complaining"
Pros: "Great food and drink options."
Cons: "Due to special meals, food was quite delayed. Flight was also delayed so it was very tight to get to my connection."
Pros: "Overall good value for the price paid. The service is great and friendly."
Cons: "The entertainment system needs some improvement and upgrade."
Cons: "They didn't let me on the flight because I'm disabled pure discrimination"
Cons: "Even though I ordered in plenty of time, I was not on their list. I went hungry."
Pros: "movie was a holocaust film for yom hashoah"
Cons: "crowded food pretty bad late"
Pros: "Crew was as helpful as they could be. A man fell ill during the flight and was carried into first class be the crew. There were screaming little kids placed all over economy with parents that did nothing about their high pitched screaming and I do mean screaming and screeching as a form of communication. There was only one much younger child that was in real distress and the Mom and Dad walked up and down the aisles trying to comfort that child and not disturb others passengers. The rows of seats were so close together that when the person in front of me reclined, I could not. get up from my seat and it was on the aisle! The young man sitting next to me just stood on the seat to climb out. We could have made an earlier flight, but the manger of the reservation desk in Tel Aviv was too lazy to check to see if we could switch to the earlier flight was easily make able with lots of seats, but I couldn't do it on line and she was busy talking to her friends. As a result, we had a 6 hour lay over in Zurich that was unnecessary."
Pros: "Great airplane stuf and food"
Pros: "Food quality of airplane crew"
Cons: "luggage was lost flight was delayed and missed my connection"
Pros: "This is the 5 review that I'm writing on Swiss air. Great crew, polite, helpfull, cares, planes are nice, roomy and comfortable. Connection between the flights are good and comfortable I will keep on flying with them."
Pros: "departed before time and landed a bit ahead of schedule"
Pros: "Service, Staff"
Cons: "Plane felt old, especially considering they updated it (USB, personal screens). Food was okay, at best. Seats and not very comfortable."
Pros: "I can not find words to express my dissatisfaction!"
Cons: "I can not find words to express my dissatisfaction!"
Pros: "Everything- well done"
Cons: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."
Pros: "including new releases"
Cons: "Nothing beat"
Cons: "The breakfast was poor & frozen ."
Pros: "the price"
Cons: "everything planes were gross and not cleaned in between flights stewardesses were rude and unhelpful food gross passengers were treated like cattle most of the announcements were not even made in english"
Pros: "Great plane--huge and new!"
Pros: "Very professional and very convenient."
Pros: "Not enought time for transit between two flights"
Cons: "Two out of three sutecases did not arrive."
Cons: "Very Bed earing headset."
Cons: "Lost my luggage"
Pros: "Excellent customer service"
Pros: "Great service"
Pros: "The staff are all very professional and nice."
Cons: "שום דבר"
Cons: "No entertainment."
Pros: "amazing !!!"
Pros: "Crew was solicitous and cordial. Movie choice had too many that seemed like they would have guns. I did find a couple of films to my liking, however."
Pros: "Food was excellent."
Cons: "Can't think of anything."
Pros: "Smooth flight"
Cons: "flight canceled , i flew diff, airlines"
Pros: "I liked the space I had in my seat."
Cons: "Being surrounded by 8-10 babies who were consistently crying, being delayed almost an hour, my TV didn't work, and the food was terribly bad more so than usual."
Cons: "AC was not working while we were in the ground"
Pros: "Great service."
Cons: "Too early to bored and they push you to rush."
Pros: "It was an amazing overall experience."
Cons: "Would have like to more about boarding gate earlier. But the process flowed very smoothly"
Pros: "Small plane..no comfort"
Pros: "Good service"
Cons: "They need better movies and music"
Pros: "Nice new plane"
Pros: "Food, service,timing"
Pros: "the service"
Cons: "the entertainment"
Cons: "No vegan good woithout order"
Pros: "Crew was very nice"
Pros: "'we took of late. I WAS PROMISSED ON THE PLANE THAT SOMEONE WILL ASSIST ME TO GET TO MY CONNECTION . IT DIDNT HAPPEN . I LOST MY CONNECTION AND WAS TREATED AT THE DESK AS A VAGABONED. THE PERSON WAS RUDE AND HE YELLED AT ME ! IWAS AFFRAID TO GO TO THE CITY AND STAYED IN AN HOTEL IN THE AIRPORT THAT COST ME 138E SHAME ON THEM ZEHAVA TELEM GILLADI"
Cons: "Security going from venice to Istanbul then israel could have been better"
Cons: "My seat space was too small"
Pros: "Movies crew"
Cons: "All was good"
Pros: "crew,food seats,"
Pros: "Food fine."
Cons: "Crew was polite, but knew nothing about what we should do when we landed in Istanbul. Given that we circled for an hour and then sat on the tarmac for TWO hours, they had plenty of time to ask what passengers should do about cancelled flights. Very discouraging. Video system never worked."
Cons: "The crew was extremely rude."
Cons: "It took us 18 long hours to arrive at Germany...and I lost an important meeting..."
Cons: "The fact that they just noticed a part missing 30 min after the time we were supposed to be flying. Evacuated us from the airplane and let us wait hours before caring even to tell us what's happening. I told them from the beginning that they must let me know what is going on cause I keep shabbat and its very early 16:09 in Bonn.after 4 hours of nightmare we figured no solution will be found and took a train back home.and let's not forget that they didn't want to give us back the suitcase for "security" reasons until they will decide to cancel the flight and it was too late so we shade to leave the airport without it.hope I will find it today.shittiest vacation to be ever.lost 2 full days of it and delayed my wedding.I will consult a lawyer regards to lawsuit. So absurd to write on the website best airline when they can't even check their plan before flight."
Pros: "Everything was okay until I got to Venice,you lost my luggage and couldn't tell me where it's right now!! I'm in Venice without anything and freezing,what should I do?? And I'm here for just few days!!!would you buy cloths for my staying here?! You have said that my stuff will be get directly from Israel- tel aviv ariport to Venice but you lost all the luaggag!!! So I can't think about anything ealas beside thinking about my lost stuff!"
Cons: "Everything was fain but just find my laugh age befor I will get cold and spend my vacation I'll! I will be thanksful for that!"
Pros: "The profesional crew. The food"
Pros: "1) Turkish Air's online check-in, seat selection and printing of boarding pass was efficient and effective 2) The standard VEGETARIAN meals (non-vegan) were always fresh, very tatstey and properly warmed (when appropriate) 3) The flight attendants were: > Comfortable speaking with me in English (a native American English speaker). We had no trouble understanding each other. > Always courteous, congenial and helpful in their passenger interactions, including at check-in counter"
Pros: "ABSOLUTELY TORTURING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Cons: "DISGUSTING CUSTOMER SERVICE"
Pros: "The Turkish Delight servings before meal is excellent."
Cons: "Very long luggage check-in in Tel Aviv."
Cons: "Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses"
Pros: "Wi-Fi and movies to pick from,super!! Nice music while loading and unloading. Calm feeling with everyone,brilliant idea. Keep it up!"
Cons: "Best flight, security our always the downer in traveling."
Pros: "Boarding was on time and the process was efficient."
Cons: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."
Pros: "Great service by crew!"
Cons: "Took too long to get on board."
Pros: "The flight was delayed by 50 minutes and then they underestimated the time to de-ice."
Pros: "Big bathrooms, friendly staff, free eyemaks"
Pros: "Got an upgrade to econ comfort"
Cons: "WIFI wasn’t working. USB charging port wasn’t working either"
Pros: "Not much to like"
Cons: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"
Cons: "The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client."
Cons: "My flight got delayed for twelve hours with no compensation for a hotel."
Pros: "customer siervice was great and welcoming was awesome"
Cons: "Landing was frightening."
Pros: "Excellent Detroit crew"
Pros: "On time departure; good updates by flight deck; luggage arrived unscathed."
Cons: "Once beverage service was complete, flight attendants retreated to the back of the plane. On a 4-hour flight, it would have been nice to have someone come by and ask if we needed anything, such as water, coffee, or juice. Granola bar was good."
Pros: "Crew was very nice, boarding went smooth and flight was on time... No complaints!"
Cons: "It was freezing cold on that flight. Cold air from side panels above the windows was blasting in our faces."
Cons: "Got stuck for two hours sitting in the plane because the computer systems went down."
Pros: "Clean & modern aircraft Comfortable seat Proactive customer service"
Cons: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"
Pros: "The flight attendant. Lovely and professional."
Pros: "Tv on flight"
Cons: "Flight attendant skipped me for drinks"
Pros: "Got a window seat, my luggage arrived with me"
Pros: "Fast boarding, everyone nice."
Cons: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."
Pros: "we got on another air conditioned plane"
Cons: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."
Pros: "The flight attendants were very friendly"
Pros: "Crew was fantastic! Everything was satifactory and as expected."
Cons: "Flight was delayed from leaving the gate due to a fuel manifest needing to be signed. My baggage was really mauled ( by TSA or by Delta baggage handlers, I don't know). One zipper on a compartment was totally torn off. Another zipper was missing its pull and was difficult to open."
Pros: "EZ play newer plane nice staff"
Cons: "Power plugs did not work in seating row and air vents did not work"
Pros: "Great staff, quick service."
Pros: "I got home."
Cons: "Staff is ticketing were unhelpful in straightening out Boarding process. I ask for help and the agent came over and read the computer screen to me as if that was all he was there for."
Pros: "Just to clean the cabin a bit more and the folding table tops. thanks!"
Cons: "The fact that seats could not be reserved ahead of time. Having them assigned at the gate is illogical and does not reward the passengers who reserve / check ahead of time. Additionally, it creates unnecessary rush at the gate."
Pros: "Efficient, comfortable, on time"
Cons: "Boarding. Was late because 1- airplane arrive about 10 minutes late and 2-have to wait passengers coming from Orlando."
Pros: "Friendly and helpful crew. Drinks and snacks were nice and were given in larger portions than some other airlines I've flown."
Cons: "The seats were not comfortable. I was in general boarding but I was still disappointed with the seats. Hard to stay comfortable during a 3 hour flight. Cabin temperature was a bit cool for my liking."
Pros: "Row to myself"
Pros: "We were late leaving and missed our very tight connection at JFK. When we went to an agent we found we had been already rebooked on another flight through Detroit arriving 2.5 hours later than original. Our luggage was also rerouted to follow our flights and was there in Phoenix!"
Cons: "45 minutes is too tight a connection in JFK when you have to change terminals even if the flight were on time!"
Pros: "Very funny, added comedy to the flight. Great!"
Pros: "Aisle seat; leaving on time"
Cons: "Sat next to family with 3 small children; kids and parents did very well. Wished Delta could have arrange for family to have 3 seats together. Would have been family friendly."
Pros: "The plane ROCKED"
Cons: "The crew on this flight were very "eh", no smiles or anything, just handing coffee and snacks out to burdensome passengers"
Pros: "the Ground team from Israel to New York was amazing and very helpful."
Pros: "Not much, other than we got to Phienix in estimated time of flight, but about 15-20 minutes late."
Cons: "Evidently the plane scheduled for this route was downgraded, thus leading to enormous number of seat changes at the gate and a very crowded flight. Delta made their money at the expense of passengers once again."
Cons: "i don't like that we didn't have a personal tv."
Pros: "We were on time!"
Cons: "We didn't get our luggage until an hour later after our flight arrived to the destination,"
Pros: "Delta was on time and the staff was professional. The in flight entertainment was fun and free! I'm definitely flying Delta again!"
Pros: "Got home safely"
Cons: "Rude crew, flies. Uncomfortable, no entertainment."
Pros: "Every thing"
Cons: "I couldn’t eat the food"
Pros: "The service. Smooth flight."
Cons: "Need AC outlets and TVs"
Cons: "Cramped seating :-0"
Cons: "Flew in business class so baggage should have had priority tag on it. Bag is lost and they have no idea where it is. Ruined an otherwise wonderful trip."
Pros: "Great pilots and crew."
Cons: "Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded."
Pros: "crew is nice"
Cons: "breakfast was pretty lame !"
Pros: "Went smoothly and without delays"
Cons: "Food was horrible. The buns and croissant were cold and not fresh"
Cons: "Where is my bag"
Pros: "Very good care ofrom the staf Not cold"
Cons: "The breakfest was terible. Not tacty a t all. No entertainment. We took 2 difernt meals and both bad"
Cons: "Terrible boarding. Finally we were almost 1 hour delay in departure"
Cons: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."
Cons: "Guy next to me died. Emergency landing. They refused to hold the gate for my connection in Frankfurt for 15 minutes."
Pros: "The crew was very helpful, attentive, and friendly."
Cons: "The vegetarian (Lacto-Ovo) meal options were terrible, and the seats were fine, but not amazing."
Pros: "A lot of drinks"
Cons: "One hour in late"
Cons: "2 hours delay. Bad food"
Pros: "Nice crew"
Cons: "Delay for 45 minutes; unfortunately, it's becoming a trend at Lufthansa"
Pros: "The food (breakfast) was great. The plane was clean. The whole operation was very orderly."
Pros: "The crew"
Cons: "No TV"
Pros: "The flight crew was amazing.I recommend this service to anyone who's traveling"
Pros: "The aircraft, an A320 was stable but cramped and entertainment depended on prior download of the Lufthansa app. Crew was very efficient and professional."
Cons: "Cramped. Seat did not recline AT ALL and very hard. No entertainment unless you downloaded the app beforehand."
Pros: "Friendly. And efficirnt crew"
Cons: "I didn't got the seats i asked for in the check in."
Cons: "Little food"
Pros: "1. I am gold status and I had to wait a lot of time in the line people without gold membership who came 30 minute after me finished checkin before me. 2. The plan didn't have any Entertainment system. 3. I didn't got my food as well."
Cons: "The flight was delayed 1.5 hrs and then completely canceled. They never gave us a reason as to why it as canceled and when they canceled it, they directed the entire group of the people on the plane to 4 different gates before getting a gate agent to tell us that we had to leave the gate and go back to the ticket counter and start over again. The security in Israel is very intense, so this was a big hassle. Then they only had 3-4 gate agents to rebook all 300+ people on the flight so we waited in like for 3 hours."
Pros: "I flew economy class both ways across the Atlantic in Feb and March, 2017. I took 6 Lufthansa flights. The crew is so professional and attentive. They don't skimp on drinks! The seats seem bigger...or maybe it is more leg room than some other airlines. I did not upgrade and was very comfortable."
Cons: "Well, the flight from Frankfurt to Tel Aviv both ways and there were only 2 bathrooms for a pretty big flight."
Pros: "Traveling in early February, the plane was relatively empty. Crew was very nice."
Cons: "No entertainment on flight! Smallish plane."
Pros: "Service & food were good in business class."
Cons: "The business class seats were identical to coach, with no leg room."
Pros: "I was rescheduled on another flight improperly"
Cons: "Flight did not take off staff was rude unhelpful I won't use them again"
Cons: "Checking in in Tel Aviv was the worst experience I have had in checking in. The ladies just sat there, explained almost nothing, gave no eye contact. Finally, they told me the flight was overbooked and that was why I was waiitng. They offered nothing else--as if I had done something wrong (the impression they gave me), rather than Lufthansa. I waited a full 1 1/2 hours. No other explanation. At the very end, when they finally put me on a flight, they chastised me for not checking in online---this was NEVER offered to me by Lufthansa on my flight there or on the return. With other airlines they always send me an email to check in online ahead of time. Lufthansa did not. I could not have been more disappointed with this checking in experience with Lufthansa. Again, the worst in my life and would be cause for me not to recommend Lufthansa to others. Otherwise, the flight itself and the actual crew were great. So disappointing to have such an unprofessional check in experience."
Pros: "Food was great!"
Cons: "Lackluster movie selection, internet was a rip off and barely worked."
Pros: "Everything about the service staff the plane amazing"
Pros: "It was UA. Not Lufthansa."
Pros: "Crew onboard was attentive and helpful."
Cons: "No legroom in coach. The person in front of me was sitting in my lap. They are the only airline that weighs your handbag, the luggage you take onboard. E en of it fits the size requirements they weigh it and make you confirm. They don't care if your checked luggage is underweight but your hand luggage is overweight and both add up to less than what you're allowed overall. Makes no sense and is such a useless hassle."
Pros: "Crew service"
Cons: "No entertainment on board"
Cons: "seats are way too close to each other."
Cons: "It was late, we had connection to Berlin and we were in a hurry And forgot things on the plain. They didn't make arrangements to help us be on time for our connection. We had to run. My name is Dan Chevion. Can we get back the items we forgot on the plain?"
Pros: "Attentive crew, despite an almost-full flight"
Cons: "Airbus seating is terrible - seats uncomfortable, seat pitch too small"
Pros: "Free entertainment to compensate for the delays."
Cons: "Mechanical issues grounded the plane, had to wait 3 hours for new plane."
Cons: "Not enough leg room in Economy. God reason to fly other airline"
Cons: "No entertainment"
Pros: "Process of checking in."
Cons: "Transfer process in Frankfurt. Arrived late, not Lufthansa's fault.Not very accommodating crew . Short transfer times should be discouraged when purchasing ticket."
Cons: "They advertise an app based entertainment system on this flight but it was not working on this flight."
Pros: "The frienliness of the crew, adecuate food, bathrooms in FRA-PHL leg."
Cons: "The frankfurt airport. Land on Gate A and had to walk 20 minutes to ger to gate Z (up and down escalators), the bathrooms in airplane from Ben Gurion to Frankfurt (very small and not enough head clearance at the toilet). The confort of seats on flight over 3 hours of sitting (I am 74 years old)."
Cons: "Seats are too small and pitch is too short."
Pros: "The service on board was good. The flight smooth."
Cons: "Good service and good food."
Pros: "The crew was happy and friendly to everyone. The food was delicious and was served with real utensils."
Cons: "Boarding was a heard of people all hurdled around the boarding area. There was very little order and the gate agents didn't clearly announce who was boarding. The seats on the plane were ok for comfort, but not great. Luckily the flight wasn't too long."
Cons: "Standard seats (though more space and empty seat in the middle) No movies or even music having been spoiled by Swiss International flat bed on the route Zurich to TLV we were disappointed with the aircraft facilities offered by LH for the same sector ."
Pros: "Great flight. Great service. Great food. Nothing more to say then I'll fly again in the future with Lufthansa"
Cons: "Entertainment can be better"
Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."
Pros: "Quick flight"
Pros: "very attentive crew"
Cons: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Pros: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Cons: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Pros: "Flight duration"
Cons: "Very stingy with the drinks Cramped seats"
Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Pros: "Nice crew pilot food and beverage"
Cons: "No wifi"
Pros: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"
Pros: "Overall booking and airport was ok. Food was also actually quite good."
Cons: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
Cons: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
Pros: "Snooth and efficiënt with a KLM service"
Cons: "No entertainment"
Cons: "You are almost always late!"
Pros: "Great on board service from a very professional crew."
Cons: "Can't think of a thing."
Pros: "The boarding was easy and you didn't have to wait inline for that long"
Cons: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."
Pros: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Cons: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Pros: "Very friendly crew going out of way to assist in making trip comfortable"
Cons: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"
Pros: "Good Experience"
Cons: "Nothing much"
Cons: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Pros: "Airlines issue"
Cons: "Profiling certain customers"
Cons: "They stole my money"
Pros: "The flight attendants could not do enough for you."
Cons: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Pros: "The supplied pack of toothpaste/toothbrush"
Pros: "Got to Amsterdam on time and everything was great including the staff"
Pros: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Cons: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
Pros: "The crew were pleasant"
Pros: "Great crew service. Among the best ever."
Pros: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Cons: "Nothing! It was all great!"
Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"
Pros: "Boarding was very efficient."
Cons: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."
Pros: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Cons: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."
Pros: "Leg room. Smiles of the cabin crew."
Cons: "Not enough selection of Electronic Dance Music. Lol!"
Cons: "Completely none sense to change the time of départure (30 min earlier) with just a simple email 24h before and w/o sending a text on mobile phone."
Pros: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Cons: "Would be nice if there was wifi on board"
Cons: "Stranded for 48 hours in Africa. Missed 3 flights due to complete incompetence, truly a horrible experience."
Pros: "Economy class product offers good value for money."
Cons: "Boarding processes could be enforced consistently."
Pros: "The long flight"
Cons: "The long flits"
Pros: "Professionality onboard, punctuality"
Cons: "In Bologna, They made me take stuff out of my luggage at check in, because the weight was 26kg instead of 23 kg and I'm even a Fyingblue gold member. Totally ridiculous."
Pros: "The crew was very nice i felt safe during the flight the sit had enough space the pilot kept apologzing for 15 minute lale took responsible for somthing he wasnt need to"
Pros: "It was great that there was a vegetarian food option for everyone; I forgot to call ahead to ensure that I got one"
Cons: "The TV screens on the seat backs were old; gave a fuzzy low-res picture. The audio in the headphones was never correctly left-right balanced. The controls for movie/audio playback were slow to respond and clunky."
Cons: "the cabin, the entretainment... nothing looks like a business flight"
Pros: "The interface of shows and movies,"
Cons: "They dont have subtitules in spanish"
Cons: "Cramped space; my back still hurts Entertainment system did not work; only L-sound and poor visibility screen. The worst airline food I have aver been served."
Airlines flying to Gilbert have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Gilbert
Masks required on board, masks provided on flights to Gilbert
Social distancing seating
Middle seats unavailable to book on flights to Gilbert
Testing for antibodies, testing for symptoms for flights to Gilbert
Waiving of change fees. Search flexible flights to Gilbert