Daily cleaning, installation of cabin HEPA filters on flights to Kazan
The flight route Tel Aviv to Kazan Airport was the most popular route on KAYAK over the last 3 days. A return flight could be found for ₪1,053. Also in the last 3 days, Tel Aviv was the most budget-friendly place to find a flight to Kazan Airport with one-way tickets at ₪3,594 and ₪3,370 round-trip.
Kazan Airport is 23 km from the center of Kazan.
There is only 1 airport in Kazan, called Kazan Airport (KZN). It can also be referred to as Kazan or Kazan Intl.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Kazan up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Passengers were not always putting masks on and for unnecessary reasons"
Pros: "Everything, one of my favourite airlines"
Cons: "The food, leg space, the drink, and more hospitality, specially towards the aged people like us."
Cons: "Too much children ob the plain and they are crying"
Cons: "Crews attitude"
Pros: "A vast amount of entertainment"
Cons: "Cabin crew was not the best. Some were very forgetful and did not return to provide us with drinks with our meal. Some did not ask passengers to raise their chairs during meal time and we were constantly forced to do it yourself."
Cons: "Looks like Emirates uses really old planes for this leg. The recliners were not working."
Pros: "The seat was super comfortable"
Cons: "Overall great experience!!"
Cons: "I was overcharged for the fare. I was shown a fare for $627 n got charged $688.00. why?"
Cons: "Other Crew woman"
Cons: "Crew staff"
Pros: "Good service"
Cons: "Old plane"
Pros: "Long but ok"
Cons: "There is no reason to not like it."
Pros: "I didn’t die in a plane crash"
Cons: "We were offered no form of refund, miles, or anything after a 6 hour layover. We paid for a hotel for the night (we should have landed at 1am) and instead landed at 7am, so we had to completely skip our hotel and had no sleep for the wedding the next day. We’re out of $120 for the hotel we already paid for and the staff gave us no help in form of compensation."
Pros: "Service and Wi-Fi"
Cons: "Brussel sprouts were total mush"
Pros: "Nice new Boeing 737 with great movie choices."
Cons: "Boarding in Phuket was late and disorganized. The walk from arrival gate to baggage claim was over 1 km. Meal service ran out of chicken (but had vegetarian)."
Pros: "Total service extended was very nice"
Pros: "Food n movie selection"
Cons: "Noisy seat n very less leg room"
Pros: "Service was good"
Pros: "Every thing"
Pros: "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
Cons: "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
Cons: "I checked in online, but when I went to drop my bags there was about a 20 min delay. the agent needed to make 2 phone calls and conference with 2 supervisors. All this without letting me know what was going on."
Pros: "Business class upgrade was available for this flight, and it was well worth it."
Cons: "The food was mediocre, at best. Odd food combination choices. I don't expect gourmet on a flight, so don't try to pretend you're serving it."
Pros: "service was good"
Cons: "Need to improve on the toilet"
Pros: "Everyone was very friendly. And, the amenities offered are superb."
Pros: "Great hospitality from the crew and quality plane facilities."
Pros: "Great plane (new) Good food Boarding was very very smooth"
Cons: "The crew was OK, some of them where a little "grumpy" There was no WiFi on the plane (not even paid, although I asked again and again). The excuse was that the plane was new and they did not have the time to install WiFi..... the bad thing is that I was counting on the paid version to keep up with work (as I did on the other flight) but was unable and there was not prior notification on that."
Pros: "The experience as a whole was great!"
Cons: "My meal option wasn't available."
Pros: "Staff very nice. Food good. Loved the stewardesses outfits!"
Cons: "I like the seat is wider, more leg room. It's quite silent compare to 777. I also feels it's spacious compared to 777."
Pros: "Everything was very nice,, one of the nicer flights i have had in a long time and i fly often,, it didnt hurt that the flight was nearly empty,, so i had basically the whole section in the back to myself,, aside from that, the seating was comfortable and more roomy than others,, and the entertainment system was quite nice,, good sound,, larger hd screen and wide selection of programming,, also very convenient inputs for powering up"
Cons: "the bathroom smelled like pee and i was the first one to use it on the flight,, so perhaps some better cleaning maintenance and some type of air freshener"
Pros: "Comfortable seats, wide space between raws, smooth takeoff and landing, friendly Crew, good food, crew offered great service, from time to time offer drink and appetizers. We have come such a long distance comfort and fun."
Pros: "One can always be sure that emirates will be a great host almost every time. I enjoyed the service and the variety of food choices available. The staff was responsive and sensitive to individual needs. Enjoyed the entertainment and choice."
Pros: "Probably the loveliest airline in the sky today"
Cons: "The screen blacked out mid flight (on a 16 hr long flight!) and there was nothing anyone really tried to do to fix it except 'reset' which did nothing. Unfortunate this happened when the flight was so long."
Pros: "The team was fantastic. Always willing to help."
Cons: "The flight was delayed and the announcements were not made to keep us informed. There was some chaos involved once the gates were open. This has to be addressed."
Pros: "PLenty of room (for tourist class), great entertainment system."
Cons: "The crew did not pass through the cabin frequently enough to collect trash. As a result, a lot of trash built up in the seats and aisles during the 16 hour flight."
Pros: "Service, comfort, food, wine, all outstanding."
Pros: "same as above"
Pros: "Great experience"
Pros: "The flight was clean and well maintained"
Cons: "The flight was delayed by 1hr 30 so missed next flight and i had to buy a new ticket"
Pros: "I. Had bulk head seat 45g, the seat was stuck and could not recline ,the tv was stuck too so could not watch anything was boating and it was not comfortable at all"
Cons: "The fact that I can only carry 30 kg and also that it is very expensive to add extra luggage."
Pros: "Loved the space and comfort and friendly crew"
Cons: "I travel overseas 1 to 2 times per annum. I've always chosen flights based on economical costs only, and most times disappointed by the level of service, quality and overall feel. This time recently, I chose Emirates airline and was impressed by their overall offering. I'm now converted and will fly Emirates ALWAYS!!"
Cons: "Not even sure how you got my email address!"
Cons: "We were not able to print the online checking ahead of time, so we had to stand in a lot of very long lines. The person printed the wrong boarding passes because they didn't know many details about domestic and international flights. There was also confusion about checking in the luggage between the domestic and international flights. A boarding pass from Dubai to Ahembadvad was not given at the New York airport."
Pros: "It was an empty flight with much space to stretch my feet and sleep in comfort! service was great and landing was extremely good (didn't feel it at all)."
Cons: "At the Istanbul airport an item was taken from me for no reason. No regulation was shown for that item to be taken. I wasn’t comfortable with the way I was treated at the airport. The flight was very good"
Cons: "The transfer in Istambul was very tight on the way back I literally had to run to get to the flight"
Pros: "It was a great flight."
Cons: "The cabin temperature was a little warm"
Pros: "The service"
Cons: "No entertainment. Late boarding."
Pros: "I have flown Turkish Air many times since 2010, and used to like the airline. Not so much anymore. I would say their entertainment center and food are pretty good."
Cons: "They used to have an affordable Economy Premium option, now all they have are seats made for someone 5’5” 150 pounds. Anyone over 6’ can and will suffer greatly. I’m 6’4” and fly many of their 12 hour flights from LAX to Istanbul and have to sit sideways, until my back aches so bad I have to turn. They also keep their planes unbearably hot, which I have no idea why, making the trip in that cramped seat horrible. Their in between meals snacks consist of cheese sandwiches, and the attendants never come around with drinks or snacks. I also fly Singapore Air and Emirates and their service is subperb!"
Cons: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."
Pros: "Unlimited booze. Tons of movies. Classy airline"
Cons: "customer service needs upgrading"
Cons: "Departed over 1/2 hour late making it necessary to make a mad dash for the next gate for the following flight."
Cons: "Lack of communication and unfriendly crew."
Pros: "I liked the new airplane and the comfortable seats."
Cons: "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
Cons: "Long lines and very slow"
Pros: "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."
Cons: "The Turkish Government would not let me into the country to take these flights. I do not know whether I will get a refund."
Pros: "Free meal and drinkd"
Cons: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"
Pros: "Turkish had several flights departing close In time and they only had three agents at the check in counter, makin* the process painful at 4:30am. After on hour in line only about 10 passenger seat were checked in. By th way all the security screening procedures ran very smooth and quick, it was Turkish procesdures and man powe4 that was poor. Boarding the airplanes was chaos, both in Tel Aviv and Istanbul."
Cons: "Very little was done to impress the passengers from check in, boarding, airplanes were old and peach between seats small."
Pros: "Superb entertainment system"
Cons: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
Pros: "The crew was friendly and the plane was very clean!"
Cons: "Did not love the choices of comedy shows on the in flight entertainment"
Pros: "Comfortable seat. Food acceptable."
Cons: "Computers were down for more than 2 hours. I have a disability and I was told to seat and someone would come with a wheelchair when the problem would be solved. They completely forgot about me. When I saw that the people had boarded, I went to the counter asking for the wheelchair. They sent me to Egypt Air to request it. Of course Egypt Air said I was not their passenger, so I should request the chair to my airline. I tell the man from Egypt air to talk directly to his colleagues in Turkish Airways. He is angry and tells me he's doing me the favor of getting the chair even if it's not his job, so i should be very thankful. He requested the chair and sat me on it. Kept telling me I should be thankful to him, even if it wasn't his job. Turkish Airways never got the wheelchair for me and I have mobility problem but they tell me to get to another airline to get it! No entertainment originally in Spanish in any flights for Spanish speaking passengers."
Pros: "Short flight-everything fine. Great plane."
Cons: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."
Cons: "Poorly behaved children in the next row and a young lady with horrific body odor."
Pros: "I was upgraded to buisnes class :)"
Cons: "Every thing was ok"
Pros: "Awesome service, comfy business cabin!"
Cons: "Boarding in Istanbul and Tel Aviv was chaotic, no business class boarding. Checking laptop in Istanbul was inconvenient. Lounge Istanbul was awesome however way too crowded to fully take advantage of it. Also should control people and what they takfor food. The lines were long and people would literally pile their plates with massive amounts of food, take it to their seat then leave it. Fix the lockers and add more, they are a wonderful asset but I was not able to take advantage of. Consider limiting access to manage crowds."
Pros: "Great : food. Entertainment , service . Check in, laguage accommodation."
Cons: "In All my flights with them it is Sssoooo hot!!! They save on A/C??? I asked to cool the cabine - they did for 15 min and back to heat again . Managing seat assignment is impossible if you book through a website other than theirs . They don't have an "economy comfort " option"
Pros: "Excellent customer service"
Pros: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
Pros: "The crew in the flight is amazing! Very attentive"
Cons: "The Tel Aviv airport check in is a nightmare!! We were there 3 hours ahead of our flight and the line would not move. Finally made it to the front 20 min before our flight!!! The people in the check in bags did not care if we missed our flight, was very rude and sloooooowwww!!! I have been to many airports and this is by far the worst! I had to run to my gate and ran into another check where they let me pass bc my flight was about to close! Made it 2 minutes before the bus left! Nightmare!!!"
Pros: "Crew was nice and courteous."
Cons: "I'm 2.05m tall, and had no leg room or an exit seat. These seats should be saved for these specific occassions, which made the flight uncomfortable."
Cons: "Sits are uncomfortable and very tight compare to other delta for example also the food quality is poor, the quality and ingredients are cheap."
Pros: "Crew was top notch , food was great, loved the hot towels you get to freshen ourselves with, crew friendly and very patient. Loved that flight wasn't full and the three of us could spread out and be as comfy as possible."
Cons: "Very late 1.5 hours leaving JFK on way to Istanbul causing us to miss our connecting flight to Tel Aviv. Arriving almost 2.5 later in the evening."
Pros: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
Cons: "See literally everything above"
Pros: "Things that I liked I expected - we take it for granted: crew must be polite, boarding - efficient, leg room is normal."
Cons: "Even in business class leg room is not ample, aircraft seems to be quite old, inside is well scoffed and scratched, my foot rest couldn't be raised or extended, no personal ventilation, temperature is interchangeably too hot or too cold, movie choice is far from awesome"
Cons: "I flew from Tel Aviv and upon arrival went through security so I could proceed to my departure gate. Then at the departure gate a whole new round of security. There was a priority line, but for some reason I didn't get in it, although I fly business. The line was not that long but it just did not move. And the a/c was not working. Worst boarding experience ever and I've been flying for over 40 years. When I boarded finally I asked if I could give a review and although they said yes- nothing. So I hope someone who cares sees this."
Pros: "Crew did their utmost"
Cons: "Customer service said that I was confirmed on my new flight, after the snowstorm in NY caused a cancellation, and that I had a Kosher meal. Neither were true. Had to spend over an hour at the airport to get a seat and almost missed the flight. Something is wrong with the customer service."
Cons: "I was shocked when we landed in Ataturk and the sleeve was attached to the plane we had to get down to the ground from the middle of the sleeve. We were taken to the terminal by bus!! After the sleeve was already attached! I can understand when you are in some small airport or flying with low cost airline. But it's Turkish airlines in their home airport! Really disappointed."
Pros: "Seats and entertainment"
Pros: "Add good airline to Atlanta to eu"
Pros: "Smooth flight"
Cons: "flight canceled , i flew diff, airlines"
Pros: "Great service."
Cons: "Too early to bored and they push you to rush."
Pros: "Good service and good food!"
Cons: "Thé flight was full and I felt as if I was in a can of sardines!!! The plane is old and the video system did not function well!"
Pros: "I had an idea of what Turkish Airlines was going to be like and was totally wrong. I was on Turkish airlines. They have excellent food, very good friendly service, even real silverware. I got a full meal on both a two hour and a four hour flight."
Pros: "Great entertainment and food."
Cons: "Boarding was very long."
Pros: "Good service"
Cons: "They need better movies and music"
Pros: "All went right. Nothing negative that drew my attention."
Cons: "They are doing it all right."
Pros: "Food and entertainment are great"
Cons: "The airplane is not as good as you would expect from the best airline in europe"
Pros: "Service Good Clean On time"
Cons: "Price is high"
Pros: "Crew was very nice though took very long to clear after meal. I love flying with Turkish Airlines on my business trips I guess August is not the best time .."
Cons: "Flight was very full yet boarding was done with bus not a walk trough gate Screaming children and loud parents made the short fligh literally a nightmare. This is not in the airline control unfortunately yet impacted badly on my flight experience."
Pros: "It was a quick 2-hour flight with a delicious meal."
Cons: "I sat in the only seat that didn't have a working personal entertainment system."
Pros: "Crew was very nice"
Pros: "Crew was courteous and helpful."
Cons: "Seats are cramped a bit"
Pros: "USB charger!!"
Cons: "Already perfect!"
Pros: "Evry thing but the dilay"
Cons: "If we arrive on time"
Pros: "It’s 1 hour flight and you get a drink of your choice and a sandwich - which is very generous and cool compare to other airlines"
Cons: "Everything was good!"
Pros: "The crew"
Cons: "Food. Not enough vegetarian options"
Pros: "Delayed flights cause missed transit flight. No apology, no compensation. 7 hours stuck in airport. No food on stop or flight"
Cons: "Toooooo hot"
Pros: "Aeroflot was a classy airline, I didn't expect it but appreciated it"
Cons: "Flight cancelled without communication, zero customer service, awful experience, will never fly Aeroflot again"
Pros: "Service was excellent. For this long flight, we chose premium economy. It was very good and a lot more room then standard economy"
Pros: "The best crew ever. I was impressed with this airline"
Cons: "I came 18 min befor depretur insted of 20 min & airflot didnt let me go on the plain becus of 2 stuped min " this is airflot polocy " thy told me "you have to be 20 min & mor befor deprtur " Shem on you airflot !!!!!!! I hade to spend mor 130£ &50 £ for hotel & wheit to next flight in morning"
Pros: "Allowed 2 suitcases per person, served food, new planes"
Cons: "Limited entertainment options"
Pros: "Comfortable . No surprises"
Cons: "food could improve"
Pros: "Almost all"
Cons: "they didn't let us to take to the plabe both our small trolleys - showing us some unrealistic iron bars it should fit into. They promised to give it us with regular luggage in AMsterdam, but at the end both were lost!!! we were in short shirts in -7 frost !"
Cons: "i not recive my logich until now!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Pros: "Nice attendance, food"
Cons: "I got my suitcase after 4 days"
Pros: "Even though there was a significant delay there was recompense for Hotel or fare."
Pros: "Tha personal"
Cons: "Very happy and will fly again"
Pros: "Loved every thing!! Great flight"
Pros: "Liked getting herring"
Cons: "Didn't like the wine or most of the food also didn't have any entertainment on Tel Aviv to Moscow leg"
Cons: "There was one economy counter to check in. It took very long"
Cons: "1 hr+ delay Many noisy orthodox families who do not quiet their kids. Slow flight attendants 1 booth for passport control in moscow"
Pros: "The seats are good, the crew is nice, the food is ok. USB charging worked, wifi was not promised and was not given."
Cons: "The connection in Moscow is a pain. No explanations, lots of walking and waiting in line for passport checks, and queue must self regulate as the airport staff don't care. Once done with checks, there is no way to get wifi in airport. It's free if you have a Russian mobile number, but if not they only option is to find a local and ask that they register for you with their own number."
Cons: "Small and crowded seats arrangement"
Cons: "1 hour late, sitting in the plane in tel aviv, with no explanation whatsoever. Then when arrived to Moscow after plane taxiing, STILL 1 hour INSIDE THE PLANE without letting the people out!!! I Missed my train and I will have to stay a night in moscow for nothing!! Horrible experience. I will never in my life fly aeroflot again."
Pros: "The pilot is good"
Cons: "On both flights the crew was bad. The chair is uncomfortable. There was a delay of more than an hour in the serving of food and an hour's delay in clearing the garbage. When I turned to the stewardess there was no proper answer. Next time I will consider twice if ill flying with Aeroflot."
Cons: "The line to checkin was THE LONGEST checking line that I have ever seen. Perhaps it was because the flight took off on Vriday afternoon when most Israei,I don't work snd there were an inadequate number of checkin clerks. But that is NO EXCUSE. I have also never been on a p,and with so many small children....who were VERY noisy. You should seat them all in one section, curtained off from other passengers. It was an unpleasant experience."
Cons: "Was late Food not good Screrns are so bad"
Cons: "The entertainment system was broken for a 12 hour flight. They didn't announce anything or let us know. The overhead light also didn't work making it difficult to read."
Pros: "השירות, הצוות, העמידה בזמנים-היה בסדר גמור!"
Cons: "המזוודה של מרים נשארה במוסקבה! כבר שלושה ימים היא מסתובבת ללא החפצים האישיים שלה-ללא הציוד, איפור, הלבשה אישית, פיז'מה, נעלי-בית ובגדים להחלפה. נכון שאמרו לה במשרדי איירפלוט שהיא יכולה לרכוש ציוד נחוץ וישלמו לה בהצגת קבלות, אבל עכשיו יש לה הוצאות לא מתוכננות והכסף הולך למינימום דברים שאי אפשר להסתדר בלעדיהם ושווים כסף, זמן ונוחות. המזוודה בינתיים איננה! איפה מזומן להוצאה הלא צפויה הזאת? איפה פיצוי על עגמת נפש? ומתי כבר תגיע המזוודה??!"
Cons: "Maybe 300 people had to wait while one person looked at passports in cramped conditions. And this was just to transfer planes! And then security again! People most likely missed connecting flights"
Cons: "They made a huge iverbooking and about50 pax left to wait for the night flight in tel aviv"
Pros: "The seats are spacious and there is a pillow and blanket for everyone. I had no trouble storing my bag in the overhead compartment and I was happy to learn I didn't have to pay extra for two suitcases."
Cons: "The food was terrible. The movie and tv selection was not to my liking."
Cons: "2 hour delay. Big wait for the restrooms. Food very bad"
Pros: "They have a very nice crew... And the 320 aircraft is quite comfortable for my legs and knees were free"
Cons: "The crew in airport, in check in.. Was not enough.. So there was a long line to wait"
Pros: "I was surprised to see that children got a child meal and a surprise to pass the time on the flight,"
Cons: "Boarding was delayed without notice or explanation"
Cons: "Kosher food option was not great. We got the same dry roll, humus and chicken salad for three meals in a row and the hot entree was greasy and also repetitive"
Cons: "The kosher food was horrible the same road and it tasted horrible"
Pros: "I liked everything, food, service, clean aircraft, Stuarts were very helpful and nice, love this company."
Cons: "Small plane and no entertainment. Food is bland and meal options not changed for at least 3 months. For a frequent traveller that is bad."
Cons: "No intertament"
Pros: "The flight from tel aviv left on time"
Cons: "Had no vegetarian food for me although I ordered it, the food I got as a replacement was bad."
Pros: "Was very pleasantly surprised. Thought there would be a problem because they did not at first seem to have a vegan option upon making a special request ahead of time, but it turned out that if you're vegan you can specify you wish to have a vegetarian meal that does not have dairy (no cheese, etc.) and has no eggs in it, either! Thanks for having this type of meal instead of the meat option!"
Cons: "Flight was too short, was sad when it ended, ha, ha, ha!!! It was like being on vacation even before the trip started, and before getting there!!!!!!!!!"
Pros: "the crew was very kind and professional"
Cons: "the food served on board"
Pros: "All the flights were on time"
Cons: "We ask for one vegetarian food and they hadn't and the normal food was very poor"
Pros: "On time good service"
Cons: "The audio system was not working despite system restart"
Pros: "Crew abs entertainment were good."
Cons: "The flight was delayed for 10 hours. We were notified when we were already at the airport, no real reason for the delay was given to us."
Pros: "Crew was awesome food was delicious and very comfortable"
Cons: "The options for movies could be a little bit better internet didn’t work"
Cons: "JFK baggage claim long delay"
Pros: "Amazing and loveable crew, on time and very safe"
Pros: "Yes crew was amazing and bathrooms remained clean for entire flight"
Cons: "More space and larger selection of movies and shows."
Cons: "Did not actively watch the movie that was offered, but it seemed awful."
Cons: "Regular El Al tickets to Europe include bringing a suitcase. Their website says that "Lite" tickets are charged extra for bringing a suitcase. At the airport I was told that my ticket was "Lite" even though there was no hint of that on the ticket. As a result I had to pay an extra $220 dollars."
Cons: "Seat not good"
Cons: "Food, WiFi on airplane."
Pros: "Excellent crew and food"
Cons: "Most uncomfortable seat I’ve ever had"
Pros: "The service, cleans and crew was great. The food and beverage was very good. The sits are comfortable."
Cons: "The time between flights was too long which. made the overall experience less attractive."
Pros: "The crew was courteous and efficient."
Cons: "Ordered kosher food, meh. Could have used a little more leg room because I am 6 feet tall."
Pros: "Nothing except that it got me safely to my destination"
Cons: "Food was terrible and there was a long human hair in my beef. Entertainment was one thing only, and it was in Hebrew with Hebrew subtitles. Bathroom was out of TP, not very clean. Crew was abrupt and service was very limited, with one having to walk to the galley for coffee or tea after the meal."
Pros: "nice plane, cheery staff"
Cons: "Flight was 40 minutes late"
Pros: "the crew was very helpful and the new plane was great."
Cons: "There should be more movie options, as well as TV programs."
Pros: "Very comfortable. Great value for money."
Cons: "The meal of yaman bread was tasty but a bit heavy."
Cons: "Delay, food, entertainment"
Pros: "Not much."
Cons: "Seating atrocious. Considering there first. Was given row 40 then at boarding was moved to 55. 6 rows from back. As domeone who suffers epilepsy and cancer and other health issues it was unpleasant sitting amidst lots of noisy children. I asked hostess if there were two seats up front was told “absolutely not” during flight i went and sat at back on crews seat just to make it easier was told to get off not permitted. Then i gave up. I fly a lot for work but wont be flying Thai again. Sorry disappointing. Ps I told crew member anout health issues and she was not interested. So cheers."
Cons: "Storage is too small for trolley or even a computer bagpack"
Pros: "Crew and boarding and price"
Cons: "Charging got coffee is a bit much. NO foot room"
Pros: "the part I liked was that the plane didn't crash."
Cons: "other than the pilot doing his job, the experience of flying on this flight (operated by Arkia) wasn't up to any basic standards. this began when the boarding started - we were escorted to our busses which was to take us to the plane itself. however there was no bus. apparently the bus was right around the corner but its perfectly aligned stop near the doors was hindered by a truck that took about a third of the spot. so for some reason instead of simply allowing passengers to walk 3 meters, we had to stand in a small inclosed area for about 15 min with no seats for the older people. once we actually boarded it was chaos. people stuffed their luggage in the overheads in such a way that they didn't close, couldn't find their seats and we're stuck in the isle waiting for others to find a place for their luggage. this happens, sure, but there was no staff in sight to assist and instead they were on the microphone telling people to clear the isle and sit down, like we're on a bus... why not have people board the plane in groups and areas? the bus did two rounds of bringing people to the plane anyway, why not do this smartly and devide passengers into boarding groups, for our and the staffs ease? Finally everyone were in their seats and the plane took off. this is a very short flight of 45 min. and I understand it's a low cost company but during almost half of the flight you just hear the staff on the speakers reading out commercials, offering to buy cigarettes and whatever, telling how they have the best prices(!). finally we land, and instead of requesting everybody remain in their seats until the doors open, like the staff does on every single flight I've ever been on in my life, the guy on the mic says some stupid joke. TLDR : the whole flight felt like it was operated and staffed by teenagers, and not the responsible and bright kind. I am very happy we arrived safe because the staff made me doubt the pilots abilities as well. nothing to say about the passengers, they're israeli so anyone who has flown with them know what it feels like. just put your headphones in, it'll be over soon."
Pros: "They found an aisle seat for me even though I said it wasn't all that important....very nice of them, plane and service were great, stewerdesses were very nice. Plenty of leg room!!"
Cons: "nothing, all was very professional"
Pros: "All was cool!"
Cons: "All was ok, flight was a bit late, but fine"
Pros: "I liked the landing that put me out from my misery of the awful experience"
Cons: "I will never fly with them again , 2 hours of security at 5 AM in israel ! And 2 and half hours of screening us in italy just because im a Jew and my wife is not , theu seperetaed us and ask us question to proof our 7 years of marriage for an hour and a half ! Then open our bags , and went throw item item for another hour , touching our underwear and dildos infront of everyone in the airport, hello!!!! Humiliation!!!! "Lucky" we came 3 hours before our flight , obvieslly had no time to shop at duty free. The food (blinches if you can call it food) was descusting! Nasty , took 1 bite and it was nasty , The airplain was old and was playing 1 movie in Hebrew, what the hell !!!"
Pros: "On time fabulous service great processes"
Cons: "Should serve beer"
Cons: "That the passengers left such a mess and I felt sad, over all a great fought."
Cons: "El Al has a draconian carry on limit of 8 KG, which they enforce strictly. The also do not allow a personal item in addition to the carry on. This is extremely inadequate and will prevent me from flying El Al in the future."
Cons: "Check in was inefficient. I was assigned a seat and I was flying with my mom and we asked to be placed together and they said we'd have to pay to sit together. Boarding started on time but then on the plane was a disaster. It took an inordinate amount of time to board and get everyone seated. I was sitting the back of the plane and there wasn't enough overhead cabin space for bags since they back areas were filled with other equipment. The seats were horribly uncomfortable - between by legs getting smashed because of non existent leg room and with the chair itself just being awful. The room was so inadequate that the person sitting next to me was basically in my space unintentionally. There was no entertainment for a 4 hour flight which was awful. It was overall one of the worst flying experiences."
Pros: "Nice service"
Cons: "Dinner was a sandwich"
Pros: "צוות הדיילים היה נהדר, סבלני, חייכן ומסייע"
Cons: "מערכת ההקרנה היתה מקולקלת. הסאוונדנלא מסונכרן עם הוידאו. לכן אי אפשר היה לצפות בסרט"
Pros: "Mechanical problems, grounded in montreal for 4 hours, no food or water or air conditioner. Antique entertainment system. Sad part is I live in Montreal and I wasn't allowed to get off the plane, I had to sit on for an extra 4 hours and then fly to Toronto only to get on another flight back to Montreal, because of dumb Quebec beauracy, And pathetic élal incompetent management."
Cons: "The check-in line and counters were not divided by flights, it was chaotic, and I almost missed my flight. The crowd was disrespectful and the staff not helpful. Only when it was clear that people would miss their flights, did a staff member help them to get through. I almost missed my flight, and had an unpleasant experience. I will make every effort to avoid flying with El Al"
Pros: "the website is impossible to use when it comes to prepaying luggage. very omplex."
Pros: "I dont normally complain and almost never give a negative review but to many things went wrong on my round trip flying elal. Firstly i took a backrow seat hopeing for some more space unfortunately the way the plain was set up there was an obstical behind my chair and i could recline there was no leg room and the seat was dirty i fell asleep and missed all the meals and the screen on my chair was broken so no entertainment. On the flight back i made sure to get a exit seat but i was aganist the window and the bottem of the plane door gave me less room than a normal seat the tray is stowed one the side of the seat and it was in a filthy compartments sorry guys i dont ever want to fly with you guys again 9 hours of this was just to much."
Pros: "Food was ok, cabin crew friendly, price is reasonable"
Cons: "1. Boarding was through the bus under the rain 2. Departure was delayed because bus driver couldn't get to the boarding position due to poor coordination with ground crew 3. Total flight delay was 1.5 hours (missed connection) 4. Some passenger announcements (including connection information) were made only in Hebrew (had to ask for English translation) 5. The only El Al lounge in TLV closes at night (even though no "business hours" posted) and you can't get there if you come early or have long connection in TLV 6. El Al ticketing desk in AMS refused to help with changing ticket caused by _delay of their flight_ and sent me to the connecting airline (I had single connecting ticket)"
Cons: "Took an hour to get stewardess's attention. Finally when did get attention, was told not during being served that someone would return after. No one ever did. Called over supervisor to notify that 6 of thirteen video channels had sound only, no picture. She said she would see what she could do. She left and never came back. There were 2 aggressive passengers on the flight that I saw and they got what they asked for. Is that what this airline would like to pride themselves in improving. Other issues too, but do not want to state a list of grievences. " Tired and disappointed.""
Pros: "The food was very good. The seating in coach was fair."
Cons: "It is a nuisance having to take a shuttle bus from the terminal to the plane and climbing stairs carrying carry on luggage to board."
Cons: "Everything. Never fly El Al again. I will tell all my friends who will tell all of their friends"
Pros: "In flight crew are great"
Cons: "The light was out at my seat, & I couldn't read, & the staff said they couldn't fix it. There was no menu for the tv, & the majority of the movies were in French with Hebrew subtitles, unwatchable for this English-only person. This was a 15 hour flight. They fed us a tiny tasteless breakfast as soon as we got on & brought nothing around for seven hours! Just before they served dinner, I walked back to ask when they were serving & found they had tuna sandwiches in the galley, However, THEY NEVER TOLD ANYONE ABOUT IT!!! I fly to Israel twice a year, & this was my first unpleasant trip with El-Al. I think I deserve compensation. Thank you. Harriet"
Pros: "Food was okay; make any diet"
Cons: "The worst part of this whole ordeal is that we paid for an El Al flight but were serviced by a completely different airline; very disappointing and deceptive. The airline "Prestige operated our flight from Toronto to Tel Aviv. The air plane and the crew were NOT el Al. The airline Prestige had an older aircraft with no TVs, entertainment for kids, the crew was not El Al for an overseas transatlantic flight VERY poor...on the return flight from Tel Aviv the same airline and aircraft operated by Prestige airlines was utilized and this time the ordeal turned into a nightmare. During take off from Tel Aviv as the plane was gaining speed to go into the air one of the tires blew and we almost had a catastrophe on the runway. We were on the runway for 2 hours and then deboarded; waited in TLV airport for 8 hours before taking flight on an actual El Al plane. The point that needs to be made is to verify that you are taking an actual EL Al plane NOT a partner airline....the airplanes on an actual El AL fight are accommodating and offer good service, food and entertainment (which is much needed on a transatlantic flight; especially if traveling with children)."
Pros: "I like the safety procedures that were performed before boarding the plane. I feel safe on el al. The boarding was on time. The 777 was MUCH better than the plane on which we flew to tel Aviv. That was flight 28. We were dreading getting on the flight home, but this was much better."
Cons: "The seats do not give enough leg room. I'm only 5' 3". I actually have leg discomfort even now, almost 24 hours after the flight. also, the hot meals are okay, but the cold meals are not very good. My whole family left most of that meal on their trays. the flight on the way to tel Aviv, flight 28 was poor in every category. So at least, this flight number 27 was better."
Cons: "Plane left late and arrived late. As a result we missed our connecting flight and, because of the impending typhoon in Hong Kong, had to be rerouted via Auckland on Air New Zealand. As a result it took us an extra 24 hours to get home."
Cons: "El Al is the main airline at TLV airport, yet the line for check-in for them is the worst-organized line i have ever witnessed. They should do what every other airline is doing to improve queues, instead of abandoning passengers to a chaotic process."
Pros: "Friendly crew Helpful crew Good choice of movies"
Cons: "Had a 12:30 AM flight and when I arrived at the airport they told me the flight was 4 and a half hours delayed with no explanation I later found out they are at the bottom of the list for on time flights I wound up having to pay for an additional day of parking at the airport. Boarding was disorganized. Everybody just rushed ahead. It was a mob scene with no calling by rows or groups."
Pros: "Once we were on the plane, the ride was very smooth and in-flight staff were very nice."
Cons: "First of all, I had a terrible time checking in with the App - it did not work and so I had to check in at the airport. However, if you don't check in with the check-in kiosks at the airport, you get charged extra. I have an older passport that does not have the capability of scanning at a check-in kiosk. The staff was unapologetic and despite the app and kiosk problems, made me pay to check in. Additionally, I tried to add bags on the app the day before the flight. Because the App wasn't working, it did not record one of the bags I wanted to check and we were forced to pay $70 (twice the online price) for that extra bag despite the fact that it was Up's fault for having a malfunctioning app. I understand this is a budget airline, but I have never had problems like this with EasyJet or Ryanair staff."
Airlines flying to Kazan have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Kazan
Masks required on board, masks provided on flights to Kazan
Social distancing seating
Middle seats unavailable to book on flights to Kazan
Testing for antibodies, testing for symptoms for flights to Kazan
Waiving of change fees. Search flexible flights to Kazan