It was a very good experience
Thank you Delta for always being #1 when it comes to service.
The terminal on my ticket was different than the gate number. We went through security and had to take a 15 min shuttle to a different terminal. Why not just go through security there? There were also no attendants at the gate to discuss seat assignments. My husband and I didn’t have seats together. Try on board crew was great, but the airport experience was lacking.
Cons: "Crew is overly aggressive when enforcing masking policies, to the point of making it feel like I was a prisoner on the flight."
Pros: "Very clean, kind w mask instructions, like boarding back to front"
Pros: "My favorite airline to travel from Denver to Puerto Rico, round trip, and in Atlanta I will make the stopover, I also feel so safer to travel with my cat ... they are the best airline in everything"
Cons: "Let people who travel with pets earn extra points for taking them with Delta"
Cons: "We didn't really have social distancing on board but it was as good as could. be expected"
Pros: "Great crew. Good food. On time."
Pros: "We were in coach and the crew made us feel like it was business class!"
Pros: "Delta flight are always comfortable."
Cons: "Not having a 3 hour delay."
Pros: "The crew is always smiling and ready to help you and I really like that."
Cons: "Took forever to wait in line to board this relatively small plane."
Pros: "Crew was really nice."
Cons: "My first flight was delay because of that I lost my second flight."
Pros: "Great crew, snacks, comfortable flight."
Pros: "Crews were friendly"
Pros: "Quick boarding and great with accommodating my request for a window seat."
Cons: "Offer in flight entertainment."
Pros: "While biased since I was in First class, everything was enjoyable and as expected of a first class experience. The free Wi-Fi on this flight made it extra special- can’t wait until its standard on all flights!!"
Cons: "Only real complaint is that Delta doesn’t seem to restrict size of bags taken as carry on and the time wasted but some trying to squeeze their obviously oversized bags into overhead compartments is painful."
Pros: "Crew was great."
Cons: "Couldn’t hear/understand the pilot"
Pros: "Super nice gate agent, doing her best to get us out on time but very clear spoken and nice about it!"
Cons: "No monitors for entertainment!? FA was just ok, nothing bad but sure not a standout."
Pros: "Got me there Safely"
Cons: "Couldn’t understand announcements... at all! By flight attendant or pilot"
Cons: "Very cramped for overseas flight Coffee is never hot, never served in timely fashion"
Pros: "There were actual meals served on the flight. They were pretty good. Free movies available."
Cons: "There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep."
Pros: "Nice plane, comfortable accommodations, great crew."
Cons: "There was anything I didn’t like about the flight, everything was great!"
Pros: "On the first leg I liked the entertainment options. There were plenty of current content to watch and the screen was good enough. I still resorted to my iPad after a while but it was more because I wanted to watch something specifically rather than I had to. The food was decent but as usual the good stuff runs out before you get your turn. Order special food next time."
Cons: "I don’t like any airlines boarding process in general. They always seem inefficient and slow. I didn’t like the free headphones they passed out. They’re so awful that they really ruin whatever you’re trying to watch."
Pros: "Air crew was excellent"
Pros: "Fast boarding"
Cons: "Seats are too crammed and uncomfortable."
Pros: "Big bathrooms, friendly staff, free eyemaks"
Pros: "Smooth loading and unloading"
Cons: "Customers don’t listen to the Flight attendant"
Pros: "Really good about keeping us imformed about the delay with updates from podium and on phone."
Cons: "It was 2 hours late without explanation."
Cons: "Landing was frightening."
Pros: "Delta made the experience great"
Cons: "Flight was delayed almost two hours"
Pros: "Boarding, checking in etc. The usual stuff, nothign spectacular."
Cons: "Seats are getting too crowded!"
Pros: "Crew were good, flight on time, free drinks"
Pros: "Boarding went well, departed on time and arrived pretty much on time."
Cons: "My entertainment system didn't work. I brought it to the attention of a flight attendant since all the attendant lights weren't". So they were having a glitch I the system. He said he had them reset mine. Hee must have furthermore until they did the beverages. They tried twice, nothing worked. No movies, no audio, no light. Nothing done, no compensation. NYC to Seattle, a long flight tho not even read my magazines."
Pros: "Row 40 was uncomfortable due to inability of seat adjustments."
Cons: "Couldn't adjust seat"
Pros: "Quick and easy flight. Took about an hour and twenty minutes."
Cons: "The main cable seats although newer were not very comfortable."
Pros: "Everything about it was excellent, which is saying a lot for a guy who travels a lot."
Cons: "I realize that a flight attendant is there ultimately for safety reasons, but one of the three was particularly brusque in her interaction."
Cons: "The hard landing did not inspire confidence."
Pros: "The flight attendant. Lovely and professional."
Pros: "Leg room not as bad as general chatter."
Cons: "Seat width a problem. Center seat passenger used arm rest subject me to cart hits and hits from other passengers. Aisle seemed narrow. New Embracier airplane with 6 seats across."
Cons: "Delayed and crews attitude. Also being seated next to someone when the plain is half empty"
Cons: "No TVs for int'l flight, disorganized and chaotic boarding process, limited snack options"
Pros: "Gate agent arranged flight via Salt Lake City and also gave me $15 lunch coupon for my troubles. She was awesome!"
Cons: "Dealing with West Jet to refund a mistake on the ticket purchase."
Pros: "Staff are very friendly. The agent inadvertently gave me my boarding pass twice instead of mine and my wife's, TSA pre-check in Atlanta caught the error and made the security check process so fast and efficient by asking me to skip the line whenI got my error fixed."
Cons: "even though I paid for premium economy, the seating was still cramped shoulder to shoulder"