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Boarded from a very small gate at LAX. Staff at gate had us line up, then waited 25 minutes to board without a word of explanation. Plane arrived on time then waited 20 minutes for a plane to vacate our gate. Majority of bags arrived after 15 minutes but it took an hour for a small number of remaining bags to be off-loaded despite my “priority” bag tag.

Monitor control didn’t work & couldn’t figure out how to lay bed flat so I slept very poorly. Cabin was very cold

It's fine but Newark to Nashville was too long

The flight was delayed because they closed several flight ways because of air shows, fire works, etc.

Crew was friendly. Seats are too narrow, particularly when a big person is in the adjacent seat, but I understand this is due to smaller planes usually flight into Lincoln. I have experienced several flight delays going out and coming into Lincoln airport, I say maybe 50% or higher of the flights I've taken out of this airport have been delayed.

Food was terrible. Crew was kind but skipped over my row for providing sandwiches and beverages.

We loved the United lounge near our gate and a rep named Aimee who was GREAT

There was no air on the plane and it was very hot.

I received an upgrade to business class because I was on the waiting list. That made the flight much nicer. The staff was excellent.

Rude and condescending crew, below average food, passengers treated as toddlers.