Pros: "The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable."
Cons: "Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it."
Pros: "On time"
Cons: "Free bags under Corbin"
Pros: "The crew were professional and courteous"
Cons: "Nothing, as it’s a short flight!"
Pros: "Lovely crew, very good entertainment system."
Pros: "Very enjoyable"
Cons: "I have no complaints"
Pros: "Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however."
Cons: "Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal."
Cons: "Slow on boarding. I was swipe-checked twice, including the one by the airline."
Cons: "elayed, bad and rood personal, bad food. I am last time use Finnair."
Pros: "Experience at HEL airport was easy and stress-free. Appreciated priority security option so my line was such shorter."
Cons: "I waited over 45 minutes for my luggage at baggage claim."
Cons: "The flight from Helsinki arrived 2 hours late to JFK due to mechanical reasons causing some passengers miss their connectiing flights, which is quite normal in airline practice. What was not normal and supper aggravating was the fact that nobody met us at the gate to help us rebook our missed flights. We had to find an AA agent in the departure area and stand in line with other passengers who were checking in to their flight to Jordan. There was no customer service what so ever provided by Finnair."
Cons: "The flight from India was delayed and as a consequence I missed my connecting flight to Miami. I had to put up in a Hotel at Helsinki and take a flight to Miami the next day via London."
Pros: "The nicest cabin crew!"
Pros: "Clean and comfortable seating"
Cons: "50 minutes delay. Food tasted funny like old leftovers."
Pros: "the food provided under gluten-free food"
Pros: "I was very satisfied by the flights by Finnair - kind personnel, good food, on time flights."
Pros: "Entertainment, quick de boarding, food tastes good, free drinks"
Cons: "Extra long boarding process and the air conditioner was broken. We sat there like that for at least 30 minutes. Also, the airline had overbooked so we weren't able to check in the day before and pick our seats. That was a huge inconvenience."
Cons: "The 40 min layover between SVO-HEL and HEL-JFK required security check and walking approx. 30-gate distance. It was well organized, but still straining."
Pros: "I liked all the variety of the meal (many different snacks & components aside from the entree) and the very nice crew"
Cons: "No way to control volume of cabin announcements if you're plugged into the entertainment system. Announcements EAR SPLITTING and very painful for anyone using their own in-ear phones. Such phones are very common today, so this issue urgently needs updating."
Cons: "Missed connection so didn't get second flight"
Cons: "Delayed over 3 hours no explanation only technical problems. No food/water offered to people waiting a considerable length of time!"
Pros: "The food and the crew were excellent."
Cons: "My family's seats were separated by several rows. The airport gate was not manned until several minutes before boarding time. We had to ride a bus to board the plane. There was an extra passport check. The plane had a very old and outdated entertainment system."
Cons: "We had to buy 2 new tickets with Lufthansa in may because finnair cancelled the tickets we bought months ago : the difference of tickets pride was 780$ per tickets to totally we lost over 1,500$ This is not fair at all - they should not propose tickets at such prices and let us think for months our trip is fine because we have to buy last minute new tickets at very expensive prices"
Cons: "Experience was totally let down by the airport; nothing to blame the aircraft staff though. Avoid Helsinki airport like the plague for stopovers: bad signage, woeful information how to get to the city efficiently in English. HORRIBLE experience when trying to get lost property: you got to PAY for your initial email or pay top dollar just for a stupid and aggravating phone call!!! The number of exclamation marks is not exaggerated here. You can't even ask if they even have the item in their possession. Rarely had such a bad experience at an airport, and I travel a lot for work. This alone makes me think thrice about EVER getting Finnair again. Same company that manages the airport, so I'm giving this flight a bad review."
Pros: "The flight was good. Enough legroom for me, the food was ok. And the crew was pleasant and attentive."
Cons: "The flight departed late because the preceding inbound flight was late. No reason was given to the customers."
Pros: "The crew was courteous."
Cons: "Another passenger dropped a very heavy suitcase on my head. I have never been afraid for my safety before, but this time I was. I wasn't seriously hurt but what really upsets me is that the other person wasn't even reprimanded. Also, that suitcase was way too heavy and I'm surprised this person was allowed to board the plane with it. Also, boarding was horrible and the flight was late. I will never forget this experience and would avoid flying with Finnair ever again! This was really the worst flight I have ever experienced!"
Pros: "fast boarding"
Cons: "rude crew- the crew was impolite to all passengers."
Pros: "Sorry I like the price ...."
Cons: "There was no food the stewadress we're not so kind the did not give a over only after begging them and I do not like the flight time. I like the save try very much and this is important"
Cons: "I never get that flight."
Pros: "Airbus 350, quiet and smooth. Wifi, booking a taxi on board and being met on arrival. Good seats in business."
Cons: "Bag collection was chaos and took too long, it's not such a busy airport"
Pros: "I LOVED my stewardist. This man was so incredibly kind to me and the service he gave me had me questioning if it's usually appropriate to tip them. I wish I knew this mans name so I could rave about him but I unfortunately didn't catch it."
Cons: "Let me start out by saying this was my first transcontinental, longer than 2hour flight...I am extremely upset that I paid the extra money to choose my seat and when booking I chose that I wanted a window seat, well I ended up smack in the middle of the plane with a person on each side of me so I wasn't even able to sleep the entire 7 hour 9p-9am flight. Also when I attempted to check in 24hours prior in order to make sure I got a seat id be happy with it said that it wasn't available for my flight so I couldn't check in and I couldn't chose a seat but regardless I still should've gotten the seat I wanted bc of my preferences at booking. Don't pay the extra to ensure your seat it's a total rip off"
Cons: "very little leg room for anyone over 6 feet"
Pros: "Comfortable smooth flight, quiet in the large modern BA A380 aircraft"
Cons: "Usual boarding with people in rear having to get past people in lower row numbers having been boarded first."
Pros: "The flight to and from Los Angeles was operated by British Airways and was on one of their Airbus fleet. Boarding was completed efficiently and with ease. I sat on the upper deck and was very comfortable in comparison to other major airlines previously used for this particular flight. The plane was very clean and the crew were outstanding. Nothing appeared to be too much trouble for crew, and they were ready with beverages, including tea and coffee, and snacks throughout the flight. In flight entertainment was good. All in all very pleasant flight to and from the U K."
Pros: "The new 777 airplanes were exceptional as well as the splendid airline crew!"
Pros: "Good service, on time, friendly and helpful flight attendants."
Pros: "Flight was not super crowded. Crew were lovely."
Cons: "No seat back entertainment...had to endure The Charlie Brown movie, Nelson Mandela biopic and lousy boxing movie. Seats extremely small...would have been awful if plane was at full capacity. Plane very dated...no frills"
Pros: "The flight was operated by Iberia. The crew was very good, the flight was on time and it was a comfortable flight. It was not a full flight (either way to or from Madrid) and there was plenty of room to spread out and sleep which was nice. The entertainment system was great with many options from TV to movies to games and music. The food was only fair but included a meal and a large snack. I will definitely take this flight again."
Cons: "nothing to dislike about the experience"
Cons: "Terribly uncomfortable seats, very dated entertainment options, bland food."
Pros: "Checking and boarding was lighting fast"
Cons: "There was a bit of a delay, which was due to weather and certainly not their fault. They kept us informed"
Pros: "Flight operated by BA; food was excellent, wine was free, crew were friendly."
Cons: "Legroom so cramped its dangerous; worse than on my CRJ connecting flight."
Cons: "Long wait after boarding waiting for bus. Bus out to plane. After boarding, horrible stench of fuel fumes inside plane. Probably very unhealthy and carcinogenic."
Pros: "It was great having a whole row to myself, the staff were good and they're was a much better selection of movies than on other air carriers flights"
Cons: "The temperature in the cabin wasn't great, being so hot it will only breed those germs. Food could be better, especially breakfast. I think they should bring the drinks around more often too."
Cons: "Was not able to check in online on either leg."
Pros: "The crew went above and beyond to cater to everyone during this long long flight, they were really sweet, moving people around for more comfort if needed. Hadn't seen such a caring crew in a long time. Thank you to the Miami based crew, they were amazing !"
Cons: "Inflight entertainment....AA NEEDS to get individual screens in economy."
Pros: "The crew members were very pleasant and attentive."
Cons: "The food was easily the worst I've ever had on an international flight and entertainment was virtually non-existent as the view from my "premium" bulkhead seat was obstructed by the overhead storage. This American Airways aircraft is in serious need of updating if it is to continue to be used as international transportation."
Pros: "Great crew-service was prompt"
Cons: "Food was served an hour after we took off and we got a snack 7 hours later!! You'd think that on a 9 hour flight, there would be two full meals. Also, entertainment system was tiny (4" screen) and colors were washed out with brightness/contrast so bad, you couldn't see anything at all. Seats were cramped-I took an Emirates flight from London to Bangalore-what a world of difference!!!! Never flying BA again, that's for sure."
Pros: "The service is great , I enjoyed the food as well. Attendants were very friendly."
Cons: "When flying from US to Erupoe there should be a private tv screen directly in front of every passenger. On this flight the tv is in the middle of the isle on the ceiling. That's terrible ! When you are on a 8 + hour flight. People want their own screen with their own options. Been on many flights to and from Eruope , this was the only flight that was set up like this. Change it"
Cons: "Boarding was delayed, flight crew was not very friendly, plane was extremely old and uncomfortable. In flight entertainment was not working for me and many other passengers. Food was very bland and took long to be served. Service and flight in general fell very very short of what I expected."
Too many hours of delay ( 4)
Cons: "Lower the aircondition temp, it was hot in the plane during flight"
Pros: "The crew was ok. The seats no conmfortable."
Cons: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."
Cons: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Pros: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Cons: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Pros: "Once boarding started it was very fast and flight left shortly after"
Cons: "Seats are very uncomfortable"
Cons: "Space between the seats."
Pros: "On time without any delay"
Pros: "Service, smiling and attention to details."
Cons: "No kosher food."
Cons: "Did not fly. They wanted $100 to check my bag. I flew another airline."
Pros: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Cons: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
Pros: "The air hosts and hostesses were very polite and courteous."
Cons: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Cons: "I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment."
Pros: "Got me to where I was going and the airline stewards were polite and helpful."
Cons: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."
Pros: "The price"
Cons: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Cons: "2 hrs late and we missed all our following connections as a result."
Pros: "The crew was very nice. The flight was ok"
Cons: "Not much of a food choice.."
Cons: "No air conditioned 2 hours late Poor ground service"
Pros: "Good legroom and comfortable seats"
Pros: "The flight was overbooked so they took my wife of the flight"
Cons: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Pros: "Everything was on time, no delays. Polite crue. Easy boarding."
Cons: "The seats are not comfortable at all"
Pros: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Cons: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
Pros: "Pilot flew well Cup Noodles available to buy"
Cons: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Pros: "Price and schedule. Going on time with no delays. Good value for money."
Cons: "Very hard on baggage policy"
Cons: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
Pros: "Cabin Crew and Pilot did their best"
Cons: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Cons: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
Cons: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
Cons: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
Cons: "Everything. Worst service I have ever seen on a flight."
Cons: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Pros: "cheap, on time"
Cons: "no reclining chairs, no free water"
Pros: "cheap, on time"
Cons: "no reclining chairs, no water free"
Pros: "It was quite good at boarding, quick and efficient (from/to)."
Cons: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."
Cons: "Lots of hidden charges."
Cons: "The flight is late from tlv to luton and from luton to tlv."
Pros: "The ground crew in Varna were a thousand times better than Luton. Excellent flight and service...even with an hour delay."
Cons: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
Pros: "Non stop"
Cons: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"
Pros: "Actual in-air flying experience was smooth."
Cons: "Due to technical issue with plane, passengers were delayed about 15-20 minutes on the tarmac in a crowded, hot shuttle bus with ineffective air conditioning and almost no fresh air coming in."
Pros: "Friendly staff members"
Cons: "They didn't have blanket and it was very cold.."
Cons: "Because we booked through Kayak/lastminute it was impossible to add luggage - so cost of one suitcase was same as cost of flight!!!!"
Pros: "It was simple, every thing was fast in the airport."
Cons: "Small airplane it was a bit choked."
Pros: "I was traveling with a handicap, the staff was very polite, patient and helpful"
Pros: "I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff"
Cons: "Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again."
Cons: "Worst plane I've ever flown on, so uncomfortable!"
Pros: "The crew on the plain were great"
Cons: "The flight was delied and no one let us know The ground crew wasnt nice at all, even a bit meen..."
Cons: "There was a delay of 2 hours when the boarding du"
Pros: "Short flight"
Cons: "Give free water"
Pros: "Friendly crew. Good leg room."
Cons: "Magazine racks on back of seats would have been good."
Pros: "Easy trip. Crew relaxed, short flight."
Cons: "The process of getting on the flight is the most exhausting part: distance to Terminal 1, multiple screenings and checks, then another long bus ride to the plane. The flight itself was is the easiest part at this airport."
Pros: "The frew was nice"
Cons: "When I made the reservation, I paid 20 Euro for 1 suitcase (20 kg.), but was surprised to realize that the payment was not valid for the whole trip (but only for one flight). I had to pay 40 Euro for the flight back. It could be helpful if you'd clarify this as part of the reservation process."
Pros: "Just ok"
Cons: "Nothing to complain, no delays."
Pros: "Flight took off on time"
Cons: "Seats are very uncomfortable"
Pros: "- very kind and professional crew"
Cons: "- boarding was late - did not get actual notice that plane IS GOING to be slightly delayed (only email that it MIGHT happen)"
Pros: "Easy on off plane"
Pros: "Thete is nothing really good in low cost flight, so if you are not expecting you will not be disappointed. Recommend purchase the priority package in advance and allowed to bring two items on board."
Pros: "Helpful staff especially with disabled access."
Cons: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."
Cons: "Poor check in Service ... bullying. Paid 40 Euro each for 3 extra bags .... website extremely unclear. Plane had to return after taxiing to let ‘unwell passenger ‘ off. No other ongoing explanation... took an hour to get him off ! Felt quite unsafe ! Had to ask if they retrieved his bag ."
Cons: "Their staff not helpful on desk Asked them the question how to get boarding code pass barely answered"
Pros: "I got assigned to the seat I requested"
Cons: "I arrived early per their suggestion and was one of the first few people in line for baggage check in. I was told boarding passes were not free, they charge a fee but she would not do it right there. She sent me off to another window to pay, then I had to come back to this window to get my boarding pass, which had a huge line by that time. It cost me an extra 68.20€ and another 31€ for a checked bag. Definitely NOT the low cost airline they claim to be! The flight may be reasonable but they get you with ridiculous fees. I will never take Ryan Air again- they are crooks! Once they’ve sold you a ticket you are stuck having to pay the fees. It’s cagey business practices."
Pros: "The counter agents were helpful."
Cons: "Very cramped seats that did not recline. Lots of overcharging for things that are free on other airlines. The cheap seat was more than offset by the numerous upcharges for other services. I'll never fly with Ryan Air again."
Cons: "Delyed flight for 1h30min"
Cons: "Tutto in ritardo anche afumicino abblamo aspetato oiu di 2ore per le bagali.la partenza in ritardo,e poi abbuamo viaggiato piu di 4ore"
Pros: "Short flight Flight itself is cheap Plane ok"
Cons: "Could not seat with my partner - it looks as if it is done on purpose so that people will pay Also - the price for the suitcase is outrages and much too expensive"
Cons: "Flight delay, everything costs money, even a glass of water. I never will fly with them"
Pros: "It was cheap and clean"
Cons: "Cant take your carry on actually onboard. They wont even give u free hot water for personal needs."
Pros: "The price of the ticket"
Cons: "Nothing!! No place for the legs, minimum !!!! No option to move the seat back !! All the flight the light was On"
Pros: "Prompt take off and landed on schedule"
Cons: "Slow baggage recovery due to automation and a small carousel"
Cons: "I didnt like the new policy of one handbag in the cabin only nor the charge to choose the seat even if you are in last row. Very bad customer service too. Thank god this is the very last time I’m flying with RA"
Pros: "price and schedule were very fine on time pleasant staff"
Cons: "they changed their onboard bag policy was changed several times between our purchase of tickets and flight date , poor policy and customer relations"
Cons: "1. I brought a trolley according to the specifications in the web page and the message sent to me. They claim it was too big, even though it did fit into the box they use to measure the luggage, saying that it fitted too tight, and insisted on my paying an extra 50 euro. 2. They purposely split family members in the hope that people will pay extra to sit together. We did it on the first leg, but then managed to switch seats without extra cost in the second leg. It just required several people switching around."
Pros: "best food and drinks best clubs"
Pros: "Low price"
Cons: "delay of 1:30."
Pros: "on time"
Cons: "Flying shop"
Pros: "The crew traveling out of Rome was pleasant is the only thing positive I can say."
Cons: "-we paid extra for priority boarding and did go through the line first to board the shuttle to the plane but then they had everyone else from the overbooked plane crowded like sardines into the same shuttle. It was a waste of money. -traveling to Rome on Ryanair we took samsonite carry on luggage onto the plane with no problems. Leaving Rome we were told to recheck our luggage size. The wheels stick out a little and they made us pay 100 Euros to check our bags. Once on the plane we saw many passengers with luggage and bags much larger than our own and did not have to pay to have them checked. We were the only Americans on the plane. -The seats do not recline and are at a 90 degree angle which is very uncomfortable for a 3 hour flight. -the crew traveling to Rome was very rude. -the seats were dirty with food and crumbs before I sat down and there was trash and food on the floor. It is as if the plane is not cleaned routinely."
Pros: "Ryanair was a great surprise. I am 1.79 in height the seats were not cramped, yes they do"
Pros: "Fast accurate on time and proffesional"
Cons: "Late , expensive, loud, no leg room seat do not tilt !"
Pros: "departure time"
Cons: "no water to drink"
Pros: "Crew was very friendly and helpful."
Cons: "Long wait before getting on the aircraft"
Cons: "Crew was inconsistent. One allowed bigger cabin luggage and some are overly strict. Our luggage was within their requirement but required us to pay, 120 euros for 2 small cabin luggage. Get extra extra small cabin luggage if you decide to fly with RyanAir. They are unfair and rude!"
Pros: "The ticket was cheap and to an airport that had easy access to public transportation."
Cons: "I found out later that I had to print out my ticket or face a 50 euro fee and they do not give free water on the flight."
Pros: "Cabin crew is pleasant and professional."
Cons: "Two days in a row the gate operations seemed disorganized. My flight from London to Dublin was over an hour late, and then my return flight from Dublin to London was also an hour late today."
Cons: "the fact that the lady who checked my boarding pass said my suitcase was alright for a carry on. just to stand in line for another lady to just walk by me and say my suitcase is to big. this was my first and LAST time flying Ryanair. I had to pay $40 to check my bag. my bag wasn't even weighed, I was automatically charged the $40. I want a refund, you guys suck"
Pros: "The crew was friendly."
Cons: "There was a charge to check in - which I attempted to avoid by checking in online but I didn't have access to a printer so there was a charge to print my boarding pass. A charge to check bags (since they wouldn't let us carry on - additional $70) there was no food (it was a 55 min flight so that makes since.) The seats were cramped and hard. And for whatever reason the landing was very hard/abrupt that people screamed. If I had the choice I wouldn't fly this airline again."
Pros: "Ryanair's cabins crews are outstanding. They have been trained very well and they work with customers extremely well. Two planes I have been are booth 727-800 series and both flights were easy and very good. The boarding process was also efficient and they had the plane ready for take off on time and 10 minutes early into Barcelona."
Cons: "Ryanair's computer communications is not efficient. I received the same message 4 times and the link never worked. I also signed up for their App, but because I am not an EU citizen, the App does not function. The airline has loaded the plane with the maximum number of seats, so there very little room, particularly leg room. Both my flight were under an hour, so it was not a problem, but a longer flight would be uncomfortable."
Pros: "I liked getting off the plane."
Cons: "Hidden fees after hidden fees... The lady at the check in counter said my bag was fine... At the gate they said it was to big and weighed too much. £50 Extra. I bought an exit row seat because I'm big guy. The seat belt didn't fit so I asked for an extension and the flight attendant got very snippy with me and said she would not give me an extension because of "safety reasons". (This has never been the case on any other airline I have flown.) She then very rudely said because of your rather large size we are going to have to move you to another seat where we can give you an extension. Like I said I know I'm a big guy but you don't have to so loud and rude about it. At least say it with a smile and some kindness... Wow. It was just uncomfortable and not a good feeling. Later when I got to sitting in my new seat, they came through with the convince cart (no free snacks or drinks, you pay for everything.) She nor the other attendent with her asked if we wanted and thing, if we were doing alright, nothing. Thank God it was only a 1.5 hour flight. So glad that experience is over."