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Pros: "The crew is really welcoming"
Cons: "The seats are too narrow and a bit too hard"

Pros: "Crew was friendly"
Cons: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Pros: "Pleasant flight"
Cons: "We were delayed & missed our connection"

Pros: "Seat comfortable"
Cons: "Flight was delayed and overhead bin space was very small"

Cons: "There was no wifi on flight"

Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Cons: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Pros: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Pros: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Cons: "Less legroom, storage space, bad food, few movie options."

Cons: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Pros: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Pros: "Boarding agent extra effort to improve my seating!"
Cons: "Food amount less than expected."

Pros: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Cons: "I would have to dream something up."

Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Pros: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Cons: "Nothing"

Pros: "Landing"
Cons: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"

Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."

Pros: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."

Pros: "Great service"

Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Cons: "Bag was lost"

Pros: "Airlines issue"
Cons: "Profiling certain customers"

Cons: "At some point the luggage was lost. here."

Pros: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."

Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."

Pros: "Everything - Checkin, crew, food, entertainment"
Cons: "Nothing"

Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Pros: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Cons: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

Pros: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Cons: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Pros: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Cons: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

Cons: "sardines!"

Pros: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"

Cons: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Pros: "Leg room. Smiles of the cabin crew."
Cons: "Not enough selection of Electronic Dance Music. Lol!"

Pros: "The service of the crew onboard"
Cons: "Entertainment not to many recent movies and the boarding process was a little bit confusing."

Cons: "My Kosher meal never made it on-board. The cabin (and the airport) were way too cold"

Pros: "The long flight"
Cons: "The long flits"

Pros: "The crew was very nice i felt safe during the flight the sit had enough space the pilot kept apologzing for 15 minute lale took responsible for somthing he wasnt need to"

Pros: "On time"
Cons: "Terrible boarding process. Clunky landing."

Pros: "Flight crew was good. Food was palatable. On time."
Cons: "Seats moved several times, separated. Media screen didn't work on this 10 hour flight--again. They now changed return flight."

Pros: "Flight crew is very kind. Seats are confortable, food is excellent and overall it was a beautiful experience. I recommend flying with KLM!"

Pros: "Air France personnel is always really helpful"
Cons: "Food and comfort in short haul are not the best - but the flight is short..."

Pros: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Cons: "wine selection divider between seats"

Pros: "On time, staff was nice."
Cons: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Pros: "The crew"
Cons: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Cons: "shuttle from terminal to plane takes a long time. Flight left late"

Pros: "Entertainment"

Pros: "Nothing"
Cons: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"

Pros: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"

Pros: "Over all everything was great, except the bags check in"

Cons: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"

Cons: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Pros: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Cons: "Le capitain et l’aterrisage"

Pros: "Nothing"
Cons: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Cons: "Na"

Pros: "Food, service, comfort"

Pros: "The cabin crew were excellent"
Cons: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"

Pros: "Food and service was good and price was acceptable"
Cons: "Very long route"

Pros: "Nithing"
Cons: "They were unfreindly and rude."

Pros: "Super fast boarding and smooth takeoff"

Pros: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."

Cons: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Pros: "Good service at gate and on board"

Pros: "Crew was welcoming"
Cons: "Space between the seats was too small."

Pros: "Short, lots of leg space"

Pros: "Great people"
Cons: "It was an hour late"

Cons: "They lost my luggage"

Cons: "Clean. Courtesy of staff on plane."

Cons: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."

Pros: "Cheap aircraft, not even headsets"
Cons: "Dirty aircraft, I expect more when I pay a lot"

Cons: "Too crowded"

Cons: "Meal choice missing kosher non-gluten combination."

Pros: "The food, the facilities, the seat, everything."

Pros: "Friendly crew; comfort; punctuation. Fast boarding"
Cons: "Simple food - very small amounts. No entertainment."

Pros: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Cons: "Business class seats hard. Did not flatten out for sleep."

Pros: "Boarding was efficient, the flight was on schedule, crew was nice."
Cons: "The temperature for this leg of the trip seemed very cold. I wore 2 sweaters & a jacket plus the blanket. Hard to rate entertainment (I wasn't aware of any)."

Pros: "normal flight"
Cons: "i would prefer little bit more comfort."

Pros: "Professional and helpful crew."
Cons: "Food - two meals, one "hot pocket" item in each. Was not good. Noise level in the back of the plane from engines, very loud. Difficult to hear with headphones, volume very very high. Tray table was difficult to latch, recline feature of seat did not hold in place, bounced."

Pros: "Boarding and such was straightforward and easy"
Cons: "Everything is uncomfortable"

Pros: "flight on time"

Pros: "I normally like to take an Air France flight. I love the food and the crew treatment. I like this French know how."
Cons: "I really don't like this new scedule at 11.00 My flight from Nantes needs to take off at 6.10 I need to leave home at 3.00 I imagine that I am not the only one with this kind of problems. Please, try to help"

Cons: "We waited quite a while to check in our luggage at the Birmingham airport. Staff showed up at the counter only 2 hrs before the flight."

Pros: "We propelled through space and arrived safely at our destination. Big like! :)"
Cons: "The vegan meal was a plate of dough. All bread. Other flights have given fruit, vegetables, vegan yogurt, etc. But that's a small complaint. The extra leg room seats at the exit aisles I was offered don't recline. (This wasn't true on the next flight). At 5 feet tall, given the option, I would pass up on the extra leg room and take a reclining seat. This is something that should be made very clear before the flight!"

Pros: "Punctuality was outstanding and service onboard was great"
Cons: "For a 11+ long trip it would be suitable to have a modern entertainment system. Aircraft was old and thus the onboard entertainment system: very low resolution screens and aweful sound..."

Pros: "The in-flight meal was very good. The flight was much quicker then I expected, but there a lot of turbulence for much of the flight. Most of the flight attendants were very nice."
Cons: "We were put in the last row of seats, which don't recline, though the row in front of you reclines into you and you are trapped. One of the flight attendants was rude when we were trying to deal with our child who had vomited. CDG (Charles DeGaulle airport) is poorly laid out and poorly run, in my opinion, starting with the landing of our flight. After waiting over a half an hour after landing to de-board, we were given much information In trying to get to the proper places to check certain baggage items, and we walked up and down and around a whole terminal trying to get to the proper gait. This is not the first time I've had a bad experience at this airport. Thankfully, the flight itself after that horrendous experience was good."

Pros: "The crew was real nice and efficient"
Cons: "The food was dull and there wasn't any choice"

Pros: "Roomy seats even in economy, food was decent"
Cons: "Not much"

Pros: "Plane comfort. Quiet Luggage policy towards children which allows to take baby car seat free of charge"
Cons: "2 meals only !!!!! on a 11h flight from CDG-LAX. Who on earth thinks it's ok to eat 1h after take off and 1h before leaving a 9h break between meals. It's cheap but not healthy. In the feedback form there was a question about a la carte meal but no one offered me the option to buy anything during the flight. The crew attitude is the worst I've seen. I have flown more then 300 times. I felt I disturbed their conversations which were more important. Once I waited 2 minutes in front of them before they stopped their private discussion. Lufthansa has a special team for A380 and they are super helpfull. Entertainment system is slow and the UI is much worst than on LH A380 and Emirates."

Cons: "I needed to change my flight and they refused blaming you so I won't be booking through u again"

Pros: "Crew was polite and professional"
Cons: "The planes was rather small and it didn't leave on time. There was no entertainment."

Cons: "The aadvantage app kept crashing so we couldnt watch movies during our overall 8+ hrs travel, on both legs"

Cons: "The flight attendants were very polite. Both of us are blind, and they told us the information we needed – how far away is the nearest exit row. Otherwise they treated us like everyone else!"

Pros: "Easy in easy out"
Cons: "Lack of entertainment"

Pros: "The gate agent did a great job loading the flight, loaded each group smoothly. Got crackers on this flight."

Pros: "Great crew, comfortable chair. Entertainment was great."
Cons: "Everything was great."

Pros: "I was able to finish a movie I started on a different flight and found an additional enjoyable movie to watch."
Cons: "The airplane was uncomfortably hot. The flight attendant apologized and said it would cool off at cruising altitude. It never cooled off. The flight was full and very crowded. I was in the last boarding group even though my seat was in row 17. They required me to check my carryon due to space."

Pros: "The crew was great! The ride was smooth and the plane looked brand new!"

Pros: "Great crew!"
Cons: "Flight was too crowded!"

Pros: "Crew was nice"
Cons: "No tvs that was a major let down as i was traveling with 2 kids i was really not happy about that my 6 year old just wantex to watch something and kept asking every 2 minutes if we were there yet... so please some tvs on those plains would greatly appreciated."

Pros: "Courteous, friendly staff"

Pros: "The boarding was fast and the flight arrived early."
Cons: "There was no entertainment on the flight other than the overhead tv which was hard to see and a poor movie choice. There was also a very loud family seated next to me which the crew did nothing to keep the noise down. Wouldn’t fly American internationally again."

Pros: "No issues at all"
Cons: "N/A"

Pros: "Flight was on time"

Pros: "One of the only flights that got out during a blizzard. Very professional, de-icing went smoothly, pilot was smooth and flight was smooth."
Cons: "All good"

Pros: "The crew was excellent. Stewardess was cheerful and helpful. The flight while full was not crowded."
Cons: "Plane was late. Mechanical issue at the gate after boarding. Seating room pretty tight. Three gate chanes at O'Hare."

Pros: "My throat was sore and stewardess was able to give me water while I attempted to take cold flu pills"

Pros: "Getting home safely"
Cons: "Finding damage to my luggage"

Cons: "Attendant at the gate forced me to leave my troley hand bag to be checked with the excuse the fly was full and there was not sapce for people on groups 7 and 8 ( seats rear in te plane). I explained her I had personal documents and stuff inside my trolley but she told me I had to take another fly if I refused to checked. Our surprise was that the space above our seats ( row 30) was available and left empty the while fly! It was not fear and discriminated!"

Pros: "I like that American offers free movies thru their app but there was a glitch and I couldn't get it to work!"
Cons: "Couldn't get the entertainment app to work"

Pros: "The crew was nice."
Cons: "The flight was delayed due to weather, but nothing can change that. We still landed on time. Many other passengers were complaining."

Pros: "Nothing"
Cons: "Sat on plane for over 3 hours waiting to take off. They didn't offer any drinks or snacks at all while we waited. They said if we get off we may not be able to get back on. Barely made any announcements Once we did take off all they gave us was a packet of so called pretzels that were stale and gross!!"

Cons: "These 767's should be retired. I can get a better flying experience being jammed into a Jet Blue flight to Florida than this. And that costs 1/4 of the price."

Cons: "Flight was cancelled and we were never notified!"

Cons: "The flight was delayed 3 hours waiting for a flight attendant"

Cons: "one of the worst trip ever. although there were many turbulances, the captain did not appear to be proficient along the way. The landing was horrible as well."

Pros: "It was my first time I was a little scared but not anymore it was a smooth ride. Don't change nothing keep up the good work. Thanks for letting me explore"

Pros: "Nice flight attendants!!"
Cons: "We boarded an hour late with no explanation then left even later because we were so far back on the run way. Also the last checking me in was not the kindest! Nor was the man who scanned my ticket to go on the plane."

Pros: "It was a good and comfortable flight and a nice crew allthough it was Operators by AA"
Cons: "The food is not overwhelming."

Pros: "Friendly crew"
Cons: "3 hour delay"

Pros: "American got it right this time. Departing on time with a crew that seemed well qualified."

Pros: "Nothing"
Cons: "No yves on the plane like delta. Flight delayed 5hrs"

Pros: "See above"

Pros: "The third set of pilot tried their best to get us a spot to fly out due to bad weather we took off after almost 3 hours"
Cons: "The airline should have at least coordinated their crew arrangement before passenger boarding time, and have to change crew members three times after passengers boarded."

Pros: "Same as above"
Cons: "Same as above"

Pros: "At 6' 2" I was surprised that, with the seat in front of me not reclined (and fortunately no one ever did), my knees actually had a bit of room and were not pressed into the seat back in front of me. That and the flight schedule went smoothly - everything was on time."
Cons: "Maybe a couple of other sandwich options might have gotten me to pay for one."

Cons: "No food"

Cons: "overcharges"

Pros: "The plain went to the runway then stated that needed more gas due to weather so we returned to the gate, three hours later we finally departed. In two flights in three days I was delayed 9 hours"
Cons: "The 9 hours delay and zero compensation"

Cons: "We waited on the plane for two hours before taking off with no explanation and no food or drink. Crew said they didn't know when we'd take off"

Pros: "Good crew good flight everything was grwat"
Cons: "Everything was good"

Cons: "The 1 hour delay"

Pros: "Flight was delayed due to a crew member needing to be substituted, but the crew handled it very well and were nice to us"

Pros: "Again the staff and their friendly attitude."
Cons: "No food on board. Leg room is tiny."

Cons: "At the airport before collecting my boarding pass I was told to pay additional $25 for te baggage I was carrying! Am an international traveler and asked for an exception to be made for the waiver of that fee as I couldn't figure that out while booking my ticket online, the information was so poorly reflected on the website! Spoke to a supervisor on duty and she was extremely rude and terrible as far as listening was concerned! Maybe people can be more human during such times, listen and take some feedback rather than stating a loud no and asking straight away to pay?"

Cons: "I don't know, I've yet to actually make it to Fort Lauderdale!"

Pros: "I like how the Pilot communicate with the passengers and keep us informed about what was happening ahead of our flight"
Cons: "I didn't like the Air pressure because it makes my head hurt real bad and have me Spitting Blood this morning when i wake up"

Pros: "Timing was good"

Pros: "I love flying on American! Unlike some other discount airlines you don't have to pay for a glass of water or crackers if you'd like a snack"
Cons: "On my app it told me I paid for bags, when we went to check in, the staff advised us we didn't it was very much an inconvenience and an unexpected cost first thing in the morning."

Pros: "everything"
Cons: "nothing"

Pros: "I fly a lot and this flight was good since there's nothing really notable about it except for some maintenance issues. Left a little late, but arrived nearly 20 minutes early so I can't complain."
Cons: "Flight left a little late due to some maintenance issues."

Pros: "Efficient and helpful."

Cons: "Everything Luggage no come on time This is the worst company"

Pros: "The flight was relatively empty, so there was a lot of room. Had it been full, I'm not sure I would have rated comfort so highly."

Pros: "Where rude also unable to hear safety announcemts"

Cons: "Delays on delays"

Cons: "AIr Canada lost my luggage and the return flight was late"

Cons: "Flight was delayed"

Pros: "Fantastic service. I will use Air Canada again."
Cons: "The delay was unforeseen but acceptable."

Cons: "Slow check-in, old plane"

Cons: "I was assigned a seat right at the back when I booked I selected a mid seat and did not get it."

Cons: "Not on time. I missed my connecting flight"

Cons: "I did not like aircanada changed my sit without asking me.I did not like delays."

Cons: "The space between the row seat has become too narrow."

Pros: "Layla!!!! Mimosa Heineken"

Pros: "The attendants were helpful The food was good"

Pros: "Staff were friendly. My son got to say hello to the pilot as we boarded. It was a smooth flight."
Cons: "It would be nice if there were some vegetarian options for food on the plane. Even a cheese and tomato sandwich would. D good."

Pros: "Fast flight"
Cons: "No leg room Overbooked Bad choice of movies"

Pros: "the mounties rock, seriously"

Cons: "Delayed"

Cons: "Food was bad,"

Pros: "New Aircraft"
Cons: "No meal service - Bought RB sand was dry - Luggage did not make transfer - Enternament on personally owned I pad only"

Pros: "They our sits for a better one because of my 6 year old son."
Cons: "Nothing"

Cons: "Seating for Econamy patron flyers has become disgustingly so close together that knees of person behind me kept jabbing me in my back. When person in front tilted his seat back I really felt cramped and felt like a sardine. I am not a tall person. I do have short legs. Maybe airlines should hereafter ban tilting the seats back."

Pros: "Great customer service great people"

Cons: "Having to pay for changing return date. You should have an open ticket option for extended stays"

Pros: "Lack of services in Air Canada is disappointing. I asked for an iPad, which, i was asking to rent to watch a movie and no one got back to me."

Pros: "The 787 is avery comfortable airlplane."

Cons: "The seats in coach were ridiculously close together. When the person in front of me reclined their seat, there couldn't have been more than 6 inches between them and my nose. Felt like Spirit Air had purchased Air Canada."

Pros: "This was the first time traveling to Canada. Everything went so smooth. I will definitely be using Air Canada again!"

Pros: "Very smooth flight crew attendants very nice"
Cons: "There is no TV to watch movied"

Cons: "Late for everything"

Pros: "Friendly inconsiderate crew, Comfortable accommodation"
Cons: "1hr and 15 min delay. Would've been nice if there were some notification prior to, would have delayed airport transport Also, the boarding process seems very disorganized. An overwhelming number of people standing waiting to get on the plane. Might consider a better zone system"

Pros: "The crew appeared overworked and understaffed. I feel that there should have been at least 2 to 4 more to help with the large number of passengers on the plane. It appeared to be more than full and perhaps extra seating was added."
Cons: "The plane was overcrowded. Seating was extremely uncomfortable and much too narrow. I am a relatively thin person but the person to my right was large and kept on pushing into me during the entire flight. Plus it took us over an hour and 30 minutes before we left the airport because we had to wait until the entire plane off boarded before a wheelchair could be brought for my wife. After the wheelchair was brought and we picked up our luggage, (2 bags), which by the way were the last 2 on the carousel, there was only one line through customs for people with special needs. By the time we left the airport I spent at least 45 minutes trying to find the cab which had been sent from Rochester, NY to pick us up and when I finally found him he wasn't allowed to stop in the taxi lane to pick us up in the taxi lane because he wasn't an authorized cab in spite of the fact that I told the security person that my wife was in a wheelchair and the weather was close to 0 degrees celsus and it was snowing."

Pros: "Crew"
Cons: "Cramped and very uncomfortable"

Pros: "Would defently will choose AC again"

Pros: "Everything was as expected"

Pros: "the free wifi for your tablet. Clerk for the broken luggage was excellent."
Cons: "Broke one of my suitcase."

Pros: "Everything the Dteamliner experiance"

Pros: "Its kind of ridiculous that u would take all that away and charge for baggage on top!!! We should be allowed at least one bag!!!! At least bundle all the expenses into our fare so we feel like u care about our flight!!! At least you're offereing us something more for our hard earned dollar!!!!! Come on Air Canada, figure it out!!! No meals anymore on any glights either? Wtf????"

Pros: "Crew"
Cons: "Late Cramped crowded Too hot"

Pros: "Food"

Pros: "Great service"

Cons: "The flight was delayed several hours, then upon arrival had to wait on tormac another 1.5 hrs. Just awful altogether."

Cons: "When we checked in we were told everything was on time. When we should have been boarding, we were told there was no pilot. That took just over an hour to rectify. When we finally landed at Lauderdale, we were told there was no gate - surely they would have known this when we took off from Ottawa!? We sat waiting for at least 45 minutes before having access to the gate. Beyond frustrating when we were already late and inconvienced!"

Pros: "I was lucky and got a emergency row seat without having to pay, never selected my seat so I guess no one ponied up the extra cash to do so and I lucked out."
Cons: "At Toronto International the staff was disorganized, telling people with flights 1 hr and 15 min away to skip the line at the check in counter because there wasn't enough time to wait in line. Rouge charges for baggage fee, no tv's on board (you can only rent an ipad for $10), less leg room, run out of food options often, sucks if you're in the back."

Pros: "The bulkhead seats were a Godsend and worth every penny. The new 787 is great!"
Cons: "The aircraft bathrooms smelled really bad and were in poor condition early in the flight. Galley and midflight snacks were poor."

Pros: "liked the food"
Cons: "all was fine"

Pros: "The people, the easy going nature of them made the experience great. No stress."
Cons: "I am a big guy and so the seats were just not great. On top of that, the food doesn't give a lot to people who are trying to reduce carbs. Also pretzels and cookies as snacks... Help a brother out :)"

Pros: "The plane, the service, the comfort, simply the best and on time"

Pros: "Everyone was very accomodating. Didn't feel like just another number and another passenger."

Pros: "The plane was clean and on-time"

Cons: "Phone charging outlet under my seat didn't work."

Cons: "No variety of snacks options"

Cons: "See above."

Pros: "Service,management, food"

Pros: "On time and early arrival."

Cons: "Kind of hot on the plane"

Cons: "Poor service very disappointed"

Pros: "The service was good along with everything"
Cons: "Nothing"

Cons: "Service"

Pros: "Streamlined experience and on time. My choice of seat as well at the terminal desk."
Cons: "Pay for wifi and tv. Jet blue gives it to you for free."

Pros: "everything is perfect"
Cons: "i wish i have something to say"

Cons: "Rude staff"

Pros: "The airplane was quite new. Great comfort in premium economy. Nice range of movies to watch. Food is not the best. A small pág of mix peanuts."
Cons: "No dislikes"

Pros: "Everything was good"
Cons: "nothing"

Cons: "Not enough good movies"

Pros: "Random seating was okay & the newer planes are nice."
Cons: "The representative at the gates were very unfriendly and rude to passengers. They did not create a welcoming environment. There need to be more outlets in the waiting area and the outlets that are there should work."

Pros: "Very fast and well organized"

Pros: "I traveled very uncomfortable with a malfunction chair"

Pros: "Very good"

Pros: "Everything is great"

Pros: "The boarding process was smooth"
Cons: "I paid for even more space and my seat didnt even recline"

Cons: "Turbulence was insane"

Cons: "Some moron decided that passengers shouldn't be allowed to bring drinks on the plane. This means that after passing security and customs, after buying an overpriced cup of latte, you are told to spill it or else. And that's in a country that lives on security. Unacceptable. Unjustified and unheard of."

Cons: "Not enough space"

Cons: "N/n"

Cons: "Still in airport. Plane was canceled"

Cons: "The food was terrible"

Pros: "More space than El-al. No delays"
Cons: "Food. We ordered 4 special meals and got only one!"

Pros: "Never got there"
Cons: "Never got there"

Pros: "It canceled"
Cons: "It canceled"

Cons: "I left my Kindle in the seat pocket. It has not been returned."

Pros: "Boarding the plane was Good"

Pros: "Everything went well; great service on both flights"
Cons: "N/A"

Pros: "The service, no stress, fast and easy process. .."
Cons: "Nothing at all,everything went well. .thanks"

Pros: "Everything was good"

Pros: "Excellent choices, comparisons, easy to use, updates"

Cons: "Luggage trouble and space trouble for passengers. There was a barking dog on the seat next to me"

Pros: "I was very disappointed for the price I paid I expected a bit more of everything there"

Pros: "Everything"

Pros: "United the worst.never again"

Cons: "pay for TV shows."

Cons: "Delayed departure"

Pros: "Really sucks to sit and wait and wait and wait without updates."

Pros: "I'm a traveler, and I just don't recommend this airline. Here in America people have so many options."

Cons: "You had to pay for television."

Pros: "The Efficiency I experienced"
Cons: "Nothing bad happened"

Pros: "Everything"
Cons: "Nothing"

Pros: "Misssed the turbulence that was expected"
Cons: "No snacks"

Pros: "The boarding section lines."
Cons: "no free snacks?? Really??"