For such a long flight I feel the spacing of seats could’ve been better to make it more comfortable for passengers. Very little space to move & stretch legs.
Pros: "The crew was wonderful. The food was excellent.the seats was comfortable."
Cons: "The whole boarding process was lengthy and totally unnecessary with the extra steps"
Cons: "Charged me 30 for allegedly overweight suitcase. The they proceed to lose it."
Pros: "Excellent crew. Got on just in time. Last one on the flight but they were very understanding. Loved the airbus A380."
Cons: "It was great but food could have been better. Process to get onto the flight at DXB was much longer and complicated than it needed to be. Huge airport and big distance between connecting flights."
Pros: "The entertainment was really good. The movie options were good. It was really nice that the movies were free. The pilot did a nice controlled landing and take off"
Pros: "Crew was good, flight was on time."
Cons: "They could have given the amenities, which I think they forgot"
Pros: "The food was good. The crew was very accommodating."
Cons: ".If the seats recline to just a little bit more"
Pros: "Everything was amazing, I would say best airlines from Male to Dubai. Crew is super amazing as well."
Pros: "Seat was fine for size of plane and comfortable for a night flight. Food was flavoursome and nice."
Cons: "Had a problem with the two socket headphone Jack as it was not seating correctly so only got sound out of one ear mostly"
Cons: "Online Check-in didn't work properly, so we had to check in at the airport. They were understaffed and it took us over an hour to get through check in. The customer service was horrible, and we were only allowed to bring a backpack for a carry on, forcing us to check our one carry on bag. This made our two long flights uncomfortable with nothing to change into once we landed in Dubai and still had another 8 flight to Johannesburg. The flight itself was overbooked, and we then had to place our backpacks under the seats in front of us, giving us no leg room for 13 hrs."
This wasn't even a Cathay flight, it was Lufthansa and I didn't earn any asia miles
Cons: "Catering and professionalism of the crew could have been better."
Cons: "Docking at an air bridge rather than taking a bus"
Pros: "Seats are ok, not super comfortable. Legroom are kinda limited but the monitor screens are great and user friendly."
Pros: "The flight crew were helpful and attentive. Directions were clear and the boarding was organized."
Cons: "The seats! The seat was uncomfortable that I had to use my U shaped neck pillow as a seat cushion. My flight was 15+ hours but within 3 hours my behind was killing me."
Cons: "Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off."
Cons: "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."
Pros: "Customer service is excellent as usual. The plane is very well outfitted and modern. You can generally trust the Cathay standard. The pilots are good, and even though departure may have been delayed, we arrived ahead of schedule."
Cons: "I didn't prefer the premium economy section. Uncomfortable. I'd rather pay the fare for a cheaper economy seat, that is equally uncomfortable. It's terrible to start charging people for small, petty things like choosing one's seat."
Pros: "Smooth and pleasant flight with no interruptions which enabled sleep on a long overnight flight. The plane was older than on the previous flight from Melbourne to Hong Kong and was noticably short on toilets for the number of passengers."
Cons: "Food was mediocre in flavour and variety."
Pros: "Great food, service, and timeliness."
Cons: "I wish the seats were more comfortable for such a long flight."
On the flight back the seats where very uncomfortable, they where so bad that my back started to hurt after the first 2 hours. I can sit in a wooden chair for 2 hours. But these where just horrible, it just shows how cheap the airline has become. And the cabin was heated all those people in a heated cabin during a night flight. It was clear the climate control was not working. To top that off you are not even offered a glass of water, these people are animals.
We purchased a Go First Pass for 10 Euros each so we could board first, but everyone was able to board at the same time so we wasted 20 Euros. The flight left ab out 15 minutes late and was not allowed to land at Healthrow so we had to circle Heathrow for about 45 minutes. This caused us to almost miss our flight from Heathrow to Atlanta.
The business class layout on this plane is tightly packed and atrocious with no sense of privacy.
Pros: "The crew was amazing and took measures to make the flight Covid safe"
Cons: "The food was not the best and Twistees weren't available. Also the seats felt narrow"
Pros: "I didn’t like anything"
Cons: "The female FA gave me an attitude when I asked about moving to a window seat"
Pros: "From checkin to luggage collection - the flight was easy and without hassle. We left slightly later than scheduled but arrived slightly earlier than scheduled. Staff from check in to those onboard we polite and professional. The aircraft was clean, bright and appeared in good order."
Cons: "Luggage collection took a little while longer than I would have expected - only a minor point, nothing to change airlines for."
Cons: "Both times into Rome we had to wait on the tarmac for stairs. Either get more stairs or book fewer flights. The planes get hot in July while you wait endlessly on stairs."
Cons: "The flight itself was absolutely fine but we are very unhappy with the what lastminute.com did regarding our tickets. (As you will see when you look at the notes for our case). We shall be seeking legal assistance upon the return from our holiday & contacting you/lastminute.com for compensation."
Cons: "Check in was a mess. I paid for a seat but was given a seat at the back. Fortunately, I had the print out and insisted to Ck it."
Pros: "Boarding process was smooth and the flight was on time."
Cons: "LONG lines to check bags at the Malta airport. Limited leg room on the plane. Checking bags is expensive."
Pros: "the leg room was fine"
Cons: "the getting to the airplane and from the airplane after landing can be better by using more busses"
Pros: "Nothing they charged me an extra 55 euros since i couldn't checkin online."
Cons: "Ryanair has hidden fees and customer service is very poor"
Cons: "I paid nothing for my bag going to Dublin and had to pay 10€ coming back. WHY???"
Pros: "I booked and pey 83.5 € and when I want to get a boarding Rayan air get 55€ agin!!!!!! What has happened there?!"
Pros: "Flight crew was very professional."
Cons: "Seats were uncomfortable. Be wary of "checking in early" costs - you can navigate to not have those fees just takes time. "Hidden" fees were unexpected - overall fee was OK."
Pros: "The few were incredibly amazing they were very friendly and educated, always there to help."
Cons: "Flight supposed to start at 18.55 but we didn’t take off until 9.45pm. I ended up paying extra money for a hotel because we arrived at 12.36 and the car rental were closed. A waste of money, no food, not water. Hope to claim back compensation for my hotel stay."
Cons: "I arrive 2 hours before flight only to be told I must print out my boarding pass BEFORE I get to airport ! I was charge 55 English pounds for me and for my wife 110 pounds, ! ? what a surprise, I do not like this at all. angry bitter pissed off"
Pros: "Once we boarded, we had to wait 45 minutes to take off. Apparently, there was a problem w/ air traffic control, but no one said anything until about 25 minutes of waiting."
Cons: "The flight crew in the cabin were very unfriendly and not the least bit helpful."
Pros: "Got home."
Cons: "They managed to mangle the queuing in the terminal, getting everybody on theit feet and I need the queue 20 minutes before boarding started and then have us standing in a queue on the stairs for ten minutes. The flight was delayed an hour or so, and pass Nebraska then asked to take their seats quickly as if they had caused the delay. The crew were tired but polite. Standard Ryanair fight, really, run for the airline’s convenience rather than the passengers’ comfort."
Pros: "Straight forward flight"
Cons: "Having to pay for my family to sit together, this could have been offered with the automatic seating allocation, there were lots of 4 seats together . It seems that you are intentionally separated so that you pay to change."
Entertainment was good. Food sucked and service was really bad. Poor service on alcoholic drinks and food menu for teens
More carding and oorofessionsl crew needed and have good tvs
Amazing crew and their courteous services made this flight very comfortable for me. Food and seats were good too . Only down is - entertainment system was broken and selection was not good at all.
Pros: "Nothing was “great”. Food was reasonably good. The staff was courteous enough."
Cons: "Delay for 2 hours after boarding, with no Air conditioning.That’s unacceptable. The entertainment system not working even after resetting by the crew. I was told many seats had the similar problem !!"
Cons: "AirIndia did not support me at all in this emergency situation of corona. very disappointing."
Cons: "They bumped me and put me on a later flight. Yikes"
Pros: "4 hours delayed and horrible service. I really hate this flight company!!!!"
Cons: "Punctuality and better service. Please let passengers know early of any changes. Utterly shocked."
Pros: "Airport in Delhi was nice. Terminal was the furthest away though so that was bad."
Cons: "Super late- didn’t board until after the flight was meant to depart causing me to miss my pickup. Food is terrible. There is no entertainment whatsoever, no charging ports to tv or movies. Quite possibly the worst take off and landing of my 35+ flights this year. The staff is friendly but the airline is terrible. Seats were dirty with stains on the headrest, no legroom and no availability for upgrades."
Cons: "Original flight got cancelled and reschedule 8 hours later in the day"
Pros: "Food and inflight crew were good"
Cons: "Baggage got delayed. No customer service agents to help. Ground staff does not know process, airport staff unresponsive. Horrible horrible experience"