Low season | February |
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High season | August |
Cheapest flight | ₪431 |
First time flying Emirates and business class. What a civilized way to travel, everything was wonderful organized and relaxing. Thank you for providing the best first impression!
First time flying Emirates and business class. What a civilized way to travel, everything was wonderful organized and relaxing. Thank you for providing the best first impression!
Everything was superb, only bad point was that the fast track on London Heathrow arrivals was not handed out to me and I had to go back to the gate to collect it.
The plane was very old and uncomfortable. Service was very slow!
All was good. Emirates should restart allowing fast track immigration for business class at Manchester airport. Saves a bit of time
Flight never took off. Boarded after multiple 30 minutes interval delays for hours.. then after an hour onboard, captain announce cancellation and back on the bus to the terminal with no information and everyone to fend for self.. Emirates did absolutely nothing to communicate either electronically or announcement. It’s unprecedented I know with the flood but lack of communication creates anxiety and extra pain for staff. Emirates should do better.. no supervisors monitoring floor and passengers abusing them which isn’t right but should Have had supervisors monitoring
My Experience was ok. But the gentleman next to me vaped the whole flight and the attendants did nothing, whether they were aware, I’m not sure.
Flight from Dubai to Zagreb very bad cabin crew. Bad food
Seat and leg space is much better than the Qatar airline. The crew I would like to say is not meeting the requirements of emirates airlines cause it almost 20 years I am flying with emirates this time I really feel that crew is not behaving well someone asked for water waited more than 30 minutes and there are more incidents in this flight.
Superb experience. I hope they bring back the fast track option at Heathrow immigration.
Newly reconfigured 380 I assume. Has a new ife with usb c ports and Bluetooth connections
The employees are very nice and good. The delay due to the aircraft is not a good thing. Planning for such problems should be an easy task.
Wanted different plane design with an additional bathroom at the back of the plane.
I booked Flexi ticket, Paid extra for extra legroom seat. What I got was worst ever place to sit. It was an emergency exit seat with lots of legroom but half of the seat was occupied with aircraft body. Means you don’t keep that seat where a passenger can’t sit. The seats are too narrow. Whole night I was awake. Not movable armrests. One of the worst.
My biggest complaint is the comfort and no good movies to choose from. My headphones didn't work either. 😔
Great, the flight attendants were very friendly and the food was also good.
Very comfortable Prem economy seats for a long haul flight. Had a problem with the tv that the crew fixed so was great!
Cathay Pacific seems to be an airline in trouble and on its way out. Lots of broken or poorly functioning things like entertainment screens, seats, and enough well trained staff to handle a full flight. Sad...
Not good. Flight was purchased for my father who needed medical assistance to board and transfer due to a heart condition. No one at Hong Kong from Cathay was there to assist and he barely made the connection. When I talked to him he could barely breath and was not sure he was going to make it. Really poor service even though the ticket stated he needed a wheelchair assistance.
Very poor check-in experience, and flight meal service was very disappointing with no drinks service or hot meal.
The coffee in Premium economy and economy is terrible. That's it. Everything else is great
Our check-in was mediocre. We were told that we didnt have access to the lounge although we were in business and we were asked to remove 1kg from each of our checked luggages as they had 21 kgs and we found out that our tickets were for 20kgs checked bags. I would have expected: 1 - more clarity on the website so that I could see the difference on fares and be able to buy tickets with more checked luggage kgs allowance, and lounge access, and 2- more flexibility for business class passengers.
On the flight back the seats where very uncomfortable, they where so bad that my back started to hurt after the first 2 hours. I can sit in a wooden chair for 2 hours. But these where just horrible, it just shows how cheap the airline has become. And the cabin was heated all those people in a heated cabin during a night flight. It was clear the climate control was not working. To top that off you are not even offered a glass of water, these people are animals.
We purchased a Go First Pass for 10 Euros each so we could board first, but everyone was able to board at the same time so we wasted 20 Euros. The flight left ab out 15 minutes late and was not allowed to land at Healthrow so we had to circle Heathrow for about 45 minutes. This caused us to almost miss our flight from Heathrow to Atlanta.
Severely delayed with no notice. Could have arrived at the airport hours later had we been informed of the delay
Once the boarding sign went on and all passengers gathered in line, we were left waiting standing up for almost an hour because there was a delay.
It would be nice to have vegan options for meals. The entertainment was not working on the the way to Austria. It was only available near the end of flight to Canada. The service was excellent.
Flight was delayed by approx 1 hour. The boarding process and the flight itself were very good, slightly tight squeeze for my legs but overall happy.
The business class layout on this plane is tightly packed and atrocious with no sense of privacy.
Flight was meant to leave at 8:30pm but there was a 2 hour delay 😞
Airmalta does not include meals in their flights and neither offers entertainment.
On time and reasonably comfortable. These airlines need to find a way of sitting their passengers in queues whilst waiting to board
It was fine. Communication was great as we were delayed
We arrived at the airport by taxi so as to be there two hours ahead of take-off. On arrival I received a message stating that the flight would be 85 minutes later than planned. An hour later another message stated that it would be a further 20 minutes late. There was no mention of the almost 2 hour delay once we boarded. Needless to say, they didn’t trumpet their “arrive-on-time” signal. At least we got there eventually.
Long delay. Terrible airport - too busy, not enough seating or food/drink outlets.
The seat could have had more cushioning. My backside was sore after 30 minutes of the flight
The flight departed and arrived on time. A member of the staff at the gate was awful. She asked me to get the duty free purchases out of the hand luggage to see if it would fit inside their box, which it did. It was the embarrassment in front of the other passengers and the hassle of getting my stuff out of the bag and back in again that was totally unnecessary. They try to squeeze every single euro they can get out of their passengers. The seats were uncomfortable with little space in between them. The flight was quite noisy with lots of announcements trying to sell food, drinks, gifts and souvenirs etc.
Cardiff is a great airport but they pen you in at a gate way too small for passenger numbers. Called to the gate too soon and air conditioning was not in operation despite the heat. Cardiff should do better as a small relatively quiet regional airport.
Good, everything went straight forward and on time, I am satisfied
Perfect timing, perfect departure, lovely crew on the ground and in the air.
Good flight. Take off a little late but make up the time
Direct Connection is the biggest advantages. Aircrafts are now better but food and beverages could be better and served more often in a ultra long flight
The flight was dirty. The screens were not working and people were restless. Food and staff was okay.
Worst International flight I ever had in my whole life time. Boarding is the worst of all and flight experience was also not good. Screens were not working, seats were not comfortable and lot more.
Very very impressed with the proactive care and alertness with which ABHISHEK Chowdhary took care of us. Quietl,dignified , very alert, and meticulous. Very impressed. Also with SUNiL Kumar who was there for us in a very helpful way. SHERLY ALEX On Flight 119, BOM TO JFK CUSTOMER ON SEAT 21C, 21ST March 2024
Old fittings. Went business class. Staff not very considerate regards comfort.
Broken food table, broken entertainment system, broken remote. Cracks on seat plastics here and there.
Upgradation in our flight seats made us happy. But the long time to catch connecting flight from Bombay to Hyderabad could have been avoided or shortened. Our was AI 116 from JFK NY to Bombay & A1619 from Mumbai to Hyd.
No first drink available for 10 hours so make it easy for beer or wine
The food was abysmal, entertainment system didn't work. seats were broken, toilets were unclean, I am going to write an official complaint because the experience was below average.
Departure gate flipped twice within 15 minutes. Made passengers to move from one gate to other. Delayed boarding and departure. This is inconvenient for elderly wheelchair passengers and people traveling with children.