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Missed flight. Requested assistance for my father and he did not receive it in Paris.

I really like to fly with Lufthansa. It is comfortable and reliable. The crew are polite and sensitive

A bit more space? Not practical, I know. I felt squished in but part of that could have been the man sitting next to me.

Extremely pleased with the crew. Best flight attendants ever! Very friendly, genuinely caring and attentive.

Premium Economy was very comfortable. Flight staff was cheerful and helpful.

It was very good, good food good stuff, The toilets were a little stinky.

The flight was delayed by an hour. Made the connection uncomfortably tight.

My schedule flight was rebooking and changed to Chicago, then I did not used the flight from Dulles to Savannah

Seat cushioning, and having at least 1 checked bag free, I dont understand why international flight would not include a checked bag.

It was my first experience in business class. It was everything I expected and more. Service was impeccable, food was delicious and I felt rested once I arrived to London

Ohooo it's fantastic 👏 I love it 😀 😍 ❤️ it's on time ⏲️

Need thicker and wider blankets. Food was below standard especially in the fist leg.

I travelled in business class and was disappointed by lack of service, curt and borderline rude time of the crew and to top it off, all of my luggage was delayed. It was like pulling teeth to even report the missing luggage and recover it the next day from the airport.

Boarding was poor. All groups called immediately one after the other resulting in a long queue in the jetty/jet bridge. Seats were very hard and and did not recline on a 4.5 hour flight. No food was available. Plane was cold. There was no entertainment.

The cramped seats are cruel and unusual punishment and may violate the Geneva code.

Big queues on arrival at airport despite having already checked in and only needed to drop bags off. Flight delayed which impacted on connecting flight.

The update about flights and the terminal changes information was great.

I love FRA - LCY route. So much better compared to the FRA - LHR route and the price differential is ZERO

Check in was was and the agent was very friendly and helpful The lounge was nice...boarding was straight from the lounge Everything worked at our seats, and video entertainment was good ..food was mediocre

The flight was excellent in World Travellor plus. Well worth the extra money. Boarding at Phoenix was the usual poorly organized event. Very stressful.