Flights were delayed and due to a checked hand luggage bag by an overzealous gate agent in Berlin I missed my ground connection costing me another £80. Food was cold and bland, I honestly expect better from a national carrier operating out of one of their major hubs.
Missed flight. Requested assistance for my father and he did not receive it in Paris.
I really like to fly with Lufthansa. It is comfortable and reliable. The crew are polite and sensitive
A bit more space? Not practical, I know. I felt squished in but part of that could have been the man sitting next to me.
Extremely pleased with the crew. Best flight attendants ever! Very friendly, genuinely caring and attentive.
Premium Economy was very comfortable. Flight staff was cheerful and helpful.
It was very good, good food good stuff, The toilets were a little stinky.
The flight was delayed by an hour. Made the connection uncomfortably tight.
My schedule flight was rebooking and changed to Chicago, then I did not used the flight from Dulles to Savannah
Seat cushioning, and having at least 1 checked bag free, I dont understand why international flight would not include a checked bag.
The staff was extremely friendly and nice. Overall, the flight was pleasant, and the food was good. They asked me to check in my smaller cabin luggage suitcase in Mumbai as the flight was full. Fortunately, I had packed a spare set of clothes in my laptop bag so I was okay.
Flight was delayed by over two hours and that meant my connecting flight was in jeopardy but there was no acknowledgement or help from the BA staff
The gate agent made me check my carry-on in Denver, even though I've traveled all over taking this case on the plane. Beware folks. Food in Premium Economy was quite good - excellent blanket! Flight attendants on the Heathrow-to-Budapest flight on 3-27-2026 were quite snappy. I got a frown when asked to unscrew the water bottle cap for me (I had a cast on my right arm). Also woke up right when they were handing out biscuits. She had given my rowmates one and was in the process of giving water when I asked for a biscuit. She scolded me and said, "You snooze, you lose". She did give me one, but I thought that comment was uncalled for.
Business class on British Air with the Airbus 320 means the same seating as main cabin ( 3 - 3), but with the middle seat of each three-seat row blocked off to become a platform/table. This is decidedly NOT a business class experience. Other aspects of the flight were fine.
I Keep your expectations to low to middling with BA, or most European/ US airlines these days.
Wish the food and overall service was better. They treat Business class passengers same as economy
Old plane, sold out on snacks, just trashy seats..broken..etc
Good flight. Only negative was the bus journey from plane to the terminal. Didn’t exit t this either BA at T5
Nothing! They canceled our flight to Greece the morning we were supposed to leave and offered us another one 5 days later (for a 9 day trip). They said it was an “operational decision”! Yeah a 777 that was 2/3rds empty, so they probably sent it to the Middle East to make a fortune getting people out of there!!
WiFi wasn’t available to economy until the end of the flight.
