Low season | December |
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High season | July |
Cheapest flight | ₪389 |
You have improved through the many years I have flown with you. But you still nickle and dime your customers. I paid extra for carry on and priority boarding.
You have improved through the many years I have flown with you. But you still nickle and dime your customers. I paid extra for carry on and priority boarding.
This time round it was very good, flight delayed by 30mins but capitan put his toe to the floor and made some time up!!
Boarding at Birmingham was appalling, made to stand in a corridor which claims to be a gate for an hour, despite knowing full well the flight was delayed….. the crew were fantastic and you have to feel sorry for them dealing with the delay caused three fold, inbound delay, damage to front baggage hold door and finally a further ATC delay. On board experience was good and crew friendly and helpful.
all small notes on the ticket which even you can not see and read. They they charge you on each step… even they dont let you to explain yourself. I will not fly with them from now on.
When having difficulty with the online check in process, I was forced to pay a huge fee for the check in desk to assist me with getting a boarding pass. Ridiculous!
we were boarded AND only after the boarding process was finished we were announced there is going to be a delay of one hour.
Never have real problems...very ho prices for good the rest is all great
Would have been a very good flight, but busses did not meet the plane at the destination airport (NAP/Naples) for nearly one-half hour after landing. Clearly the airport concessionaire’s fault, not RyanAir’s.
Everything was OK but I got the feeling that the aisle seat in row 3 is smaller than the other 2 seats
The system of checkin by online only not good at all.. Because not everyone knows how to to do it and when the people go the airport without checking online it charge him, this really unfair 55 Euro this too much for nothing.. Thanks
It was horrible the woman next to me was sick and I asked if they would change my seat and they said that they didn’t have any available. I sat next to this women for 9 hour and now I am sick .
We booked and purchase our seats in February for a September flight. We choose seats then also, did the online check in on the app the day before and all was fine. At the airline check in they charged our seats and we were not even sitting together after paying for business class seats. They separated us with no explanation and would not change them back. I was very upset. On the return flight, they tried to put us on standby! When again, we purchased seats in February for this flight. The plane was old and smaller and the business class seats were not comfortable like the flight from NYC. Flight attendants were hard to find once the first meal was served, luckily the flights were smooth.
Not boarding 60 minutes late. after getting bumped to this flight because ITA do not hold a flight for five minutes as the fight to the connection was 45 minutes late
Crew was good. Very nice staff. Wine was good. Problems- no AC while waiting for takeoff. Long wait so we should have been more comfortable. No water for quite awhile. Food should have been better for an Italian airline. Chicken was pressed rounds of processed meat- not tasty. We had only one hour for our connection- ran through airport- plane waited for us and staff was helpful.
Flight was cancelled and other being told it was cancelled there has been no other contact.
Poor , i missed the next flight to new york . We stayed inside the plane for almost 30 or 40min
Very frustrating trip. From Rome to boston , and i missed the next flight to new york
Everything was fine except the food. They really need to work on the quality of the food.
They are nice personal and as sky silver medaglia member love Delta air and partner
I’m disappointed with ITA Airlines. I feel their planes are outdated. I upgraded to Premier economy and there was very little “Premium” about it. I flew on SAS in Premier economy and that is a great experience. I do not recommend this airline.