Daily cleaning, installation of cabin HEPA filters on flights from Tel Aviv to Fresno
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 24h 02m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines (₪3,134), and the lowest round-trip tickets have been found on American Airlines (₪2,418) and Delta (₪2,990).
When flying out of Tel Aviv you will be using Tel Aviv Ben Gurion Intl, often referred to as Tel Aviv Airport. You will be landing at Fresno Airterminal, also known as Fresno Airport.
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Scores according to KAYAK customer reviews
Cons: "Love it! Next time, I will for sure buy tickets from Kayak"
Pros: "The entertainment was great and the crew was very friendly and helpful"
Cons: "The ability to access bathrooms after turbulence has ended"
Pros: "Nothing. Missed the flight as the crew directed us to the wrong gate"
Cons: "Support staff"
Cons: "Style and comfort"
Pros: "The crew was nice, and there was sufficient overhead space for my bag."
Cons: "I've flown hundreds of times, and this was the most most unpleasant flight I've ever taken. My seat didn't recline, the entertainment console was not working properly, and I had almost no legroom due to the design of the seat. The temperature was unbearably hot. And I didn't get my special meal."
Pros: "Food was great."
Cons: "Seating was very cramped. I paid $900 for my flight, and the seats were so on top of one another you could barely breath without touching another human. Just because other airlines do it ... doesn’t mean Emirates should."
Pros: "Amazing crew. Seat upgraded to business class. Superb service and comfort!"
Pros: "Crew was amazing. There is always someone from emirates around to help."
Cons: "Little more room on a 14 1/2 hour flight would be nice"
Pros: "Best of the nest"
Pros: "Professional staff"
Cons: "Cramped hot flight. Paid white a bit more than other carriers, as I was under the impression that seating would be comfortable, the food great, and beverage service would be frequent"
Cons: "Queuing in the sky bridge reminds me of boarding a budget carrier. Birmingham needs expansion to be seriously considered a major international airport."
Pros: "The servoce was as usual very good."
Cons: "Hardly anything to criticise in relatively short journey."
Pros: "We like to have Comfortable Seat for mother with that she has under baby infant I Called to the customer service Emirates Fly 25 Days before Fly I Explain to the customer Service that on Economy Class should be Good place and seat for mother with baby but they didn’t give us the Good seat that was so Hard to 13 hours with baby in a tight seat Travel"
Cons: "We like for next Fly from Kabul to JFK Emirates give us Comfortable seat for a mother with her baby thanks"
Pros: "Great service"
Cons: "The price was too high. I usually pay $450 USD less."
Pros: "Everything was great!"
Pros: "10 out of 10. excellent. 5 stars."
Pros: "Every things"
Pros: "Food, Service, entertainment"
Pros: "The flight was quiet."
Cons: "Service is extremely slow."
Cons: "Full aircraft so pick you seats early"
Pros: "staff is nice"
Cons: "Seats are not as comfortable as other airlines. Baggage lost. Took 30 hours for us to receive. Flight to jfk seems to be cancelled due to weather, but it is very unclear due to no communication from Emirates."
Pros: "Exceptional attention to details of client comfort."
Cons: "No faults."
Pros: "horrible baggage policy"
Pros: "The service, the food and the comfort, as well as the entertainment are the best."
Cons: "I didn't like my seat placement this time round. Was put in the seat infront of business class as no other option. Really uncomfortable."
Cons: "No proper communication provided on gate about the delay. Meal voucher was given very late and hence did not make any sense. We were completely uncertain about our onward travel since no information was available till we reached Dubai which was very frustrating."
Cons: "Crew were rude, kept knocking customers. no vegan meal No drinks offered for majority of flight poor quality entertainment, screen didn't work properly."
Cons: "I am vegetarian , I was not provided with vegetarian food and told that vegetarian food was over and I have to choose bet chicken or fish . I dint eat anything for 14 hours and then ate food again in abu dabi flight ."
Pros: "Good Price with on first priority"
Cons: "The food looked so bad and tasted even worse. Very very poor quality of food. My daughter and I , both would open the tray and close it back. We ate only the crossiants and fruits. Emirates need to improve their meals."
Pros: "Same as above"
Cons: "Same as above"
Pros: "I ordered Asian vegetarian food but was given normal vegetarian food. However, it wasn't a big problem. Apart from that, everything was fine."
Cons: "I have to cancel on the counter because me and fianse donor have visa"
Pros: "Comfy seats with good legroom, huge entertainment selection, free alcoholic beverages!"
Cons: "My connecting flight (booked through Emirates but operated by JetBlue) was inexplicably cancelled with 24h notice. Emirates did a good job finding me an alternative flight but somehow did not get my bags on my new flight even though the woman at the counter made a special call to "ensure" that my bags would come with me. Now I have to wait over 24h before I can get my bag."
Pros: "Food better than average"
Cons: "Poorly designed economy seat. Unusable wifi."
Pros: "Bad food in flight back from dubai to dallas."
Pros: "Boarding procedure kept changing from flight to flight,keeping one guessing....Food(Asian Vegetarian was so so...served at random...."
Cons: "Luggage came on time."
Pros: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."
Cons: "The service in business class was extremely poor. There was 1 male flight attendant who was extremely rude and refused to help when there were problems with the entertainment center. Several of the monitors/remote controls were not working. The lay out in the business class prevents you from getting up and out to go to the restroom when the person next to you is lying down and sleeping. The seats recline in a way that are not comfortable. The feet are still downwards. Overall, this plane's business class was not worth the money. I expect much more from Emirates."
Pros: "Food and Entertainment beat Delta hands down."
Cons: "Unfortunately packed into a row with a lot of big guys"
Cons: "Check in an hour early!"
Pros: "As always crew was great."
Cons: "Disembarking took to long waiting on business class to clear their area. Bottom seat cushions are to hard and flat had to put my cushion down to sit on."
Pros: "Boarding, cabin crew. Entertainment, aircraft, everything was top notch."
Cons: "Food is outdated. Menu is not based on nutrition. The pizza served at end of flight is terrible. It should be replaced with a high protein snack. Food is tilted heavily towards carbohydrates and main entree is about 25 percent less than it should be. If the menu evolves a bit to include slightly larger portions, more fiber , protein, vitamins and minerals , it would be a true 5 star experience. Other than food, I rate this flight and experience 5 stars ."
Pros: "Big screen"
Cons: "I and my friend booked together but we had to sit separate. All round trip. What the hell?"
Pros: "The way they receive and the way they take care of passangers"
Cons: "The water served is not sufficient I felt that it would be more better to serve water bottles."
Pros: "Great cabin staff. Ground staff was very helpful with my seat changes. I will fly Emirates again."
Pros: "This flight was so good, I did not want it to end! I will choose to fly Emirates any chance I get."
Pros: "Their wheel chair assistance was the best. They took care of my parents really well. Above all they were very welcoming and considerate towards their needs."
Pros: "SERVICE!!!! EXCELLENT!!"
Pros: "Amazing Crew, very friendly"
Cons: "I contact the airline, because I tested Covid-19 positive, and I didn't want to expose anyone to Covid. I am steel waiting for an answer to change my ticket. When I came to Mexico, the flying from Minneapolis - Houston was good Delta keep everyone social distance. The flight from Houston to Mexico City was AeroMexico was completely full NO SOCIALY DISTANCE TERRIBLE EXAMPLE !"
Pros: "I honestly like the fact they load the plane from the back to front rows."
Cons: "Additional snacks and drinks cannot be purchased. It would be nice to have more bottled water or additional selections."
Pros: "I appreciate that Delta leaves seats empty, for our health."
Cons: "Snacks were all sugar-laden. Not good for anyone!"
Pros: "Price is ok"
Cons: "Delays of three hours are very bad"
Pros: "We were in coach and the crew made us feel like it was business class!"
Cons: "A/C was not working well, cabin was too warm and stuffy. Long delay on take off. Can not hear and understand pilot through PA system."
Pros: "The crew was excellent."
Cons: "Worst airplane i have been on since 2007"
Pros: "Despite boarding late, and sitting on the tarmac for half an hour since we missed our take off time, and having to move passengers around to balance the weight on the plane, we made it home alive."
Cons: "We landed over half an hour late. Flight attendants needed to move passengers to balance the weight on the small plane, and asked for "volunteers." When there were none, the FA stood in the aisle and said we just weren't going to take off if nobody volunteered. They should have just MOVED people."
Cons: "Connection at Schiphol often tricky;"
Pros: "Nothing went wrong."
Cons: "We had a 5-hour layover in Atlanta. That was a bit long."
Pros: "Crew was courteous."
Pros: "Very friendly cabin crew; excellent service with a smile. Food was good considering, and Magnum ice cream bar a delightful treat. Cabin crew paid good attention to benefits of hydration and served water continuously. Seats and leg room were comfortable considering economy and no extra cost."
Cons: "Plane was not as clean as it should be--plastic utensil on floor, seat rails not vacuumed--however, still rate overall comfort as excellent."
Pros: "First Class. Cabin service. Frendiliness of staff. Plane arrived early."
Cons: "Breakfast was not served in First Class"
Pros: "I wish they serve real food instead of snacks for 4hours flight and I wish luggage check in will be included since it’s international flight."
Pros: "Short and easy"
Cons: "We had to wait 10+ minutes to park in Boston. We arrived early but didn't park until past the projected time of arrival."
Pros: "Atlanta airport is super duper organized!!! No problem getting tons of people through passport control & customs! Lots of well English speaking guiding staff- i was delighted!"
Cons: "On the international aircraft, 767, the monitors were smaller and hab on the domestic flights flight, the picture was way too dark to enjoy & sound out of one earpiece only"
Cons: "8 hours waiting in airport for a flight that could have been canceled at 3pm and given us our day back. We are traveling as a couple and one of us has a medical procedure scheduled that can’t be canceled. The lack of preparedness for this weather situation is disheartening."
Pros: "The flight for getting us therw"
Cons: "No food and no entertainment"
Cons: "My seat ,the distance to get to the gate, The wheelchair l No window The distance I had it walk to get to my seat I was told this was the row behind the break after the exit row. I was not I’ve been with you before and have not any of these problems No more"
Pros: "Big bathrooms, friendly staff, free eyemaks"
Pros: "Female flight attendant was incredibly personable and had a bubbly personality. Definitely made you want to smile"
Pros: "Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack."
Cons: "Terrible customer service. Took two business days to respond."
Cons: "That's the flight is clean"
Pros: "Staff was friendly"
Cons: "Plane was tiny"
Cons: "Landing was frightening."
Pros: "The boarding process was smooth, friendly staff."
Pros: "Everything went as I had expected it to, and as I hoped it would. Delta was super on both legs of the journey to Philadelphia."
Pros: "Someone was sitting in our sit. But put us in three sit so happy . She was so nice lady"
Pros: "Staffing was great!"
Cons: "The fact is that it is illegal to pack Sardines at compact as you are packing us on your aluminum cans."
Pros: "Modern plane from ATL to BOS. On board games were a fun distraction."
Pros: "Easy flight. Plane and crew were fine"
Cons: "It was a short flight but no entertainment on this plane."
Pros: "Complimentary snack mini-meal. Early departure and arrival. Availability of extra seat and elbow room. Free movies."
Cons: "Entertainment screen would not tilt to comfortable angle when passenger in front of me reclined his seat, and the screen/system stopped functioning properly near end of flight."
Pros: "It was on time."
Cons: "The plane was dirty and there was a lot of trash around my seat."
Pros: "Efficient boarding process and friendly crew. Timely arrival is the good enough for these regional flights. Comfort+ seats are good."
Pros: "The flight attendant. Lovely and professional."
Pros: "The crew from MSP to LSE onboard were incredibly pleasant and nice"
Cons: "They wanted me to check my bag from MSP to LSE. They weren't as nice as they could have been about it. But in the end I didn't need to check it."
Cons: "So so food. Terrible delay leaving Beijing. Gatemoccupied in SEA."
Pros: "The tv in the back of every seat makes any seat a good seat."
Pros: "Great crew and prompt service. We left and arrived exactky when it said we would."
Cons: "Snacks could have been a bit better but that's not a deal breaker."
Cons: "The fact that we wait on the tarmac for an extended period of time before we were informed that we had too much fuel so we had to burn off fuel before we could take off."
Pros: "My Delta flight from Salt Lake to Orlando was the dreaded redeye. Flight was packed, no empty seats. I had a middle row seat. But the plane was new and the seats were comfortable. The flight arrived early.I slept or tried to sleep the entire flight. No complaints."
Pros: "the Ground team from Israel to New York was amazing and very helpful."
Pros: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."
Pros: "Flight was good, we landed. Whew!! What truly annoyed me was having to pay to check your bags even just one bag!! Then they advertise Wi-Fi and come to find out you have to pay for it and it isn't cheap. I wanted to get food on the flight and was told they don't accept cash. Next time I will fly another airline that at least your checked bag is free."
Cons: "I had no room to move and my legs were stuck"
Pros: "Nice crew"
Cons: "Not loose my luggage:)"
Cons: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Pros: "There is a nothing to mention that was memorable or comfortable."
Cons: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."
Cons: "Short and sweet"
Cons: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"
Pros: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."
Cons: "Flight was delayed"
Pros: "The crew was terrific."
Pros: "Not much, seats are super uncomfortable"
Cons: "Better code sharing with KLM"
Cons: "Entertainment worked sporadically"
Pros: "The whole crew is so kind"
Cons: "Delta made my whole first flying experience the best."
Cons: "There was no entertainment and the food could be better"
Pros: "The cue lines per zone are a brilliant idea!"
Cons: "An explanation to passengers as to why there was a backup between the gate and the plane."
Pros: "The crew was pleasant and boarding efficient I lucked out with first class"
Pros: "Very little"
Cons: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"
Pros: "Crew was very nice and the food was excellent"
Pros: "On time, staff was nice."
Cons: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
Pros: "The staff were very helpful and professional."
Cons: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Pros: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Cons: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."
Pros: "Quiet! No noise-canceling earphones needed. Delicious food."
Pros: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Cons: "Nothing to like"
Cons: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."
Pros: "That flight have been short"
Cons: "Fly attendants have been in hurry when they served snack"
Pros: "Crew was very nice and the plane was clean and comfortable"
Cons: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"
Cons: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Pros: "Food and service was good and price was acceptable"
Cons: "Very long route"
Cons: "They were unfreindly and rude."
Pros: "Courteous crew"
Pros: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."
Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."
Pros: "Crew was welcoming"
Cons: "Space between the seats was too small."
Pros: "Short, lots of leg space"
Pros: "Efficient on and off Staff polite and helpful"
Cons: "Air France lost my luggage and they can't find it in the computer system."
Cons: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."
Pros: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Cons: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."
Pros: "Cheap aircraft, not even headsets"
Cons: "Dirty aircraft, I expect more when I pay a lot"
Cons: "Too crowded"
Cons: "Meal choice missing kosher non-gluten combination."
Pros: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
Cons: "The wi-fi did not work on our flight"
Cons: "Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts."
Pros: "Friendly crew; comfort; punctuation. Fast boarding"
Cons: "Simple food - very small amounts. No entertainment."
Pros: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Cons: "Business class seats hard. Did not flatten out for sleep."
Pros: "The flight went smoothly from boarding to landing. The crew was helpful, kind, & courteous. I would definitely fly Air France again. Online check-in was also easy to follow and complete."
Pros: "Croissants instead of pretzels was a nice change of snack"
Cons: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."
Pros: "The airplane was new, good food and service."
Pros: "The in-flight entertainment wad quite nice, even though the screens were old."
Cons: "The vegetarian meal was tasteless. I expected way more."
Pros: "Boarding was efficient, the flight was on schedule, crew was nice."
Cons: "The temperature for this leg of the trip seemed very cold. I wore 2 sweaters & a jacket plus the blanket. Hard to rate entertainment (I wasn't aware of any)."
Pros: "Nice comfortable plane and excellent crew"
Cons: "We had to wait ages for one passenger to board. This made us miss ur slot and we arrived 90 minutes late in Paris. The plane should have just left without her. The breakfast on offer was terrible. We booked through Flybe, with our reference no and a flight no that was different from Air France. We could not book in on-line with this no, and could not do it automatically at the airport either. We had to book in at the desk. Same thing on the way back, except that even at the desk, the Air France check-in man had difficulty. He told us first of all to go to Flybe desk, but we couldn't find it and had to come back.What went wrong here? It was a shambles. I hope I will get a response to this."
Pros: "Well flown comfortable plane."
Cons: "The worst food I have ever had on a commercial airliner"
Pros: "The crew was nice"
Cons: "They need sub titles for the movies for deaf people !!!and they need to work on there social distancing way more smh delta has no one sitting in the middle seats but American Airlines just packs the whole plane out! Smh"
Cons: "I missed it. And the lady at the counter was so disrespectful..."
Cons: "Plane was delayed 6 hours- not AA fault but could have compensated by providing some food without charge"
Cons: "Gate person could have been more accommodating given I was not supplied a boarding pass. Had to get seat assigned at gate and she was irritated that I did not have a boarding pass. On plane stewardess was indifferent to issues with chairv and my attempt to change seat."
Pros: "Nothing. Didn’t make the flight."
Pros: "The flight crew was pleasant!!"
Cons: "The seats in that plane felt cramped and had less space."
Pros: "Crew was fantastic!"
Cons: "Go go in flight and in flight video not working for majority of flight."
Cons: "Staff, room, boarding process, flight schedule and more!"
Pros: "Very good crew."
Cons: "Hate the kiosk check in"
Cons: "American Arline’s gave us a meal voucher and hotel stay. Left be t day. Not happy."
Pros: "Tulsa to Chicago was nice."
Cons: "First flight was delayed, reschedule for new flight 4 hours later, second flight delayed. Barely made connecting flight. Plane was almost empty, I’m 6’4 and asked mid flight to move to exit row because my knees was pressing into the forward seat. 1 person out of 6 seats were in the exit row and the gentleman attendant denied my request. I didn’t flinch about my full day of delays and connection issues but on an empty flight it would have been nice to catch a break. I landed in Pittsburgh at 12:30 at night and got to my hotel at 1:30am with an 8 am presentation. AA delays really have created a discontent with my business trips. As I use AA as my primary airline I hope this doesn’t continue or I’ll switch to United for future business trips monthly."
Cons: "I missed all my flights and my bags because of a stupid delay made by the airline."
Cons: "Going to aircraft by bus in the cold with long wait for bus departure"
Pros: "Everything good. Flight on time, crew was pleasant!"
Cons: "All good!"
Cons: "choice of meals"
Pros: "We got there"
Cons: "It was delayed for 5 hours"
Pros: "staff fine On time"
Cons: "Review misleading - I didn’t use entertainment and this flight does not have food"
Pros: "At least the gate agent was pleasant when she told us she couldn't help us and gave us information to get rebooked."
Cons: "That our bags were late coming off the plane and instead of being able to put them on the connection belt we had to take them up to recheck and rwtag them."
Pros: "Lost bag, came on later flight Totally disorganized TSA on Dallas very rude"
Cons: "the plane started 1 hour late and I missed my plane to warsaw"
Pros: "The people where great. But this does not make up for what happened."
Cons: "1. Undisclosed LAX bus ride time limit to get to gate. BS 2. Undisclosed LAX bus ride to gate. BS 3. Alaska Airlines never explained at ticket purchase that it was at American Airline Terminal. Caused a 8 min walk to AA terminal from Alaska terminal. BS 4. None of this was explained at ticket purchase. Not happy. Probably will never try to fly Alaska Airlines again."
Cons: "The airline was changed and I was not aware until I arrived to the airport."
Pros: "The crew was nice and because the flight wasn't full we had ample space."
Cons: "Flight was delayed. It was already a late flight with 2 children"
Cons: "Food not so great"
Pros: "Was on time, flight attendants very nice and professional"
Cons: "flight was overbooked good thing people volunteered to give up seats"
Pros: "The food, in flight entertainment and attention to detail by the Flight Attendants was very good."
Cons: "The personnel handling the front desk at check in gave myself and others bad information about how to check a bag. Which resulted in me being called to the desk at the gate about 30 minutes prior to boarding and being told I screwed up checking my bag when I was just following the instructions given to me. Was then told I had to leave the secure area of the airport, go back to the front to check my bag all within 30 minutes of boarding. when I returned thru the TSA checkpoint they were rude, obviously, but more importantly the flight was boarding early. So you could've 1. told me what the actual procedure is for checking my bag instead of telling me "just leave it by the green lit up check mark then 2. told me at the gate that not only do i need to go fix your mistakes for you but that youd also board my flight early thereby putting me in jeopardy of missing my flight. all i got was a very insincere apology when I complained up front and at the gate about the airline's screw up. i get that you're all human like me and make mistakes but the customer is always right. there was a time in this country when customer appreciation and service were important standards and qualities businesses thrived on. Don't know what happened to those days... Also i should not need to be a first class passenger to get a meal during a flight. whatever happened to meals for everyone? you (all airlines in the US) charge way too much money and provide poor service compared to pre-9-11 days. I dont see how one event can justify the loss in service but the increase in ticket price. you should all get back to what flying should be about: fun and time saving."
Pros: "Overall it was very comfortable and smooth flight."
Cons: "The airplane was looked new, clean and the seats were very comfortable."
Pros: "Flight was fine"
Cons: "After traveling on 9 flights during a 2.5 week period, this crew mishandled my bag leaving damage to the handle and top of my bags."
Pros: "Very friendly staff, on time, most of all very comfortable."
Cons: "The Oppurtunity that could improve is the boarding in plane to have passengers board in groups."
Pros: "Crew was extremely nice. I dont' like to fly and the take off was so rough, I spent the whole flight in the bathroom. The flight attendant gave me ginger ale and pretzels and let me sit in the back so i didn't have to go back and forth. The other flight attendant had aroma therapy that helped a lot but i was just too freaked out. Those two made the flight as nice as possible."
Cons: "Very rough take off but that is mother nature not the air line :) Took off almost an hour late. LAX scheduled too many flight to land at the same time, Had to wait on the runway in Reno."
Pros: "*Kosher* meals are always better than regular meals on AA. Served first and meals are fuller and of higher-quality (on AA, at least)."
Pros: "Aircraft, cabin service, food and entertainment was excellent. Although I booked on BA, the flight was operated by AA. Next time I'll be booking on AA directly. AA services far surpassed BA."
Pros: "It was quick and we had a smooth landing...."
Cons: "Upon arriving in Lima, Avianca 808 passengers became aware that none (zero, nada) of the bags were loaded onto the plane in Cusco. The customer service response to this airline error was sub-par. Passengers were told that the baggage issue was "weather-related", which is ludicrous even if the weather both in origin and destination had not been clear and sunny with no wind (it was). Info was taken on if passengers needed bags sent on to another destination or to a hotel but were told it would not get to Lima until the next morning (this was flight 808 landing just before 4 pm). Unclear why it couldn't be put on the next flight same day. And unclear what is happening to our bags now until the morning. No apology wasn't issued to passengers. Additionally we were delayed 15 mins due to "weather". I don't mind short delays but it was absolutely not weather-related. Weather is the default excuse to transfer fault away from themselves."
Pros: "I was happy that my bag arrived on the same flight."
Cons: "Paying for first checked luggage, 30 min. delay leaving PHX, small seats in coach"
Pros: "Flight on time"
Pros: "Crew was as communicative as possible about the delay process. Answered questions and suggested solutions for travelers who were affected by the delay."
Cons: "The maintenance crew delayed the flight by over an hour because they were not able to get a technician to the plane until an hour after the scheduled takeoff time."
Pros: "After boarding and a 20 min wait seated we were told we had to leave the plane because of the broken something . It was fixed and we were off about two hours late. Fresno is a beautiful easy airport."
Cons: "I boarded in group 2. A lot of the overhead space was already full due to the large number of priority passengers. This led to people having to go to the back to find space for bags. That creates a lot of jams at the end of the flight. Also, younger passengers often try to rush out of the plane rather than waiting for their row. This should be stopped."
Pros: "I used points to bump up this flight to first class and was very grateful for the delicious food and extra room. We received good service from attendants who checked on us often to bring extra drinks and answer questions. I see now that it's worth the extra money/points to fly first class. Thank you for making it a great experience!"
Cons: "I felt the flight attendant who first served me was a little brash. We were seated for what seemed like extra time before takeoff so I ordered a mimosa when asked if I wanted a drink. She seemed reluctant to give it to me so I wish she had explained that there wasn't much time or explained any hesitations that she was maybe trying to hide from her expressions. I was only 1/3rd finished with the drink when she practically grabbed it from my hands and said she had to take it away. A warning would have been nice, I could have finished it faster. Then during the flight when I ordered another one so I could actually enjoy it, she still seemed hesitant/judgmental and finally said "that will be the last champagne the plane has." It was an awkward experience that I didn't appreciate. However, this same attendant seemed more friendly throughout the flight and was kind and helpful."
Pros: "Finally upgraded planes on this route. Dreamliner was very comfortable."
Cons: "Hour and a half delay for a scratch on a cargo door. Glad safety is a top priority but it must have been more this just a scratch."
Pros: "The seats were comfortable and entertainment great"
Cons: "No complaints!"
Cons: "Once again the flight was delayed. Last time American Lost my connection TWice! It took me two days to reach my destination. I was cramped in a middle seat and one of the flight attendants was rude."
Pros: "I liked that I landed in time to get to my next flight."
Cons: "I didn't like that I had a child kicking my seat back the whole flight and that the in flight movie that I purchased skipped more than it played."
Cons: "Flight from Phoenix to LA had a one hour layover prior to takeoff. They could not even connect my bag after I cleared customs and handed it back to AA counter in bagage termimal. They could not get it on my flight. Bag had to be delivered the next day to my residence because it was arrived two hours after I arrived in LA. Plane ran out of Coca Cola and did not have enough for all the passengers."
Cons: "The flight was delayed and crew seemed unconcerned"
Pros: "Speed check in"
Pros: "Just wish the boarding was better"
Pros: "I made it to NY somehow"
Cons: "Everything. I have 2 roller bags I carry on to every flight I have ever taken and they charged me $25 per bag to check because it was a "snug" fit into their dimension box. Also gave no snacks and only half can refreshments, no entertainment."
Pros: "the over seas flight was fine... once we got on board"
Cons: "The desk does not open until two hours before your flight. Our flight was canceled, 10 minuets before boarding .... with no recourse we were booked on the next day. It took the airline 3 hours after the cancelation to get out luggage back. When we finally got out, the next day, our flight was delayed and we almost missed our connection. Every one who was trying to make the same connection said that every time they fly Air Canada they are always running. We needed up being the last ones on the plane.... they gave away our seats so we were separated for 12 hours. And shoved into corners!!! Our bags made it two days late."
Cons: "Connecting flight in Toronto late 4 HOURS!!!!! There is no excuse for such delay. Another plane should have been made available for the flight."
Pros: "Flight wasn't crowded and it was a quiet flight."
Cons: "Flight was delayed an hour, but baggage arrived fine."
Pros: "Every thing"
Cons: "Everything was amazing"
Pros: "Everything went well, the crew was great."
Pros: "I would choose this route again--I liked the timing of the flight and transferring in Toronto."
Cons: "The kosher food was abysmal which may not have been Air Canada's fault. When a seating problem arose with an ultra orthodox man who refused to be seated next to me (a woman) the flight attendant told me, "I don't deal with that." Finally another flight attendant found the man a seat between two men."
Cons: "Not enough leg room Cramped seating area in coach"
Pros: "Crew we're very accommodating and friendly."
Cons: "Seats extremely narrow and back support non-existent."
Pros: "Overall, flights were ok"
Cons: "4 hour delay in Toronto for our connection."
Pros: "nice food great crew"
Cons: "the washrooms need more cleaning during this long flight messy boarding"
Cons: "They feel like seats for budget flights."
Pros: "Really liked I have space for my legs."
Pros: "Crew was excellent"
Cons: "Entertainment system did not work for the first two hours"
Cons: "the food"
Pros: "Good legroom and entertainment options, on time. Enjoyable overall."
Cons: "Food showed British heritage -- stodgy, boring, overcooked. The bathrooms were dirty and out of supplies after a while."
Pros: "Service on the plane was good"
Cons: "Boarding took forever and the plane took off an hour late due to boarding inefficiencies)"
Pros: "Tel Aviv security is confusing and time consuming but Air Canada helps you make it through. Flight is on a comfortable new airplane with gray movie selection. Two full meals and a snack provided."
Cons: "Everything Luggage no come on time This is the worst company"
Pros: "Crew were friendly and not bossy. Plane was not crowded. Pilot made up most of our lost time (see other box). Ground crew were friendly and efficient in Toronto, getting to me to my departure gate in time. I was pleased to be offered a food voucher."
Cons: "Departure delay of 3 hours from Tel Aviv. Unruly Haredim should be left on the ground in Toronto, not in London. Food voucher was usable at only one outlet, and Burger Ranch is a greasy spoon. Would more choice be too difficult to organize?"
Pros: "The flight was relatively empty, so there was a lot of room. Had it been full, I'm not sure I would have rated comfort so highly."
Pros: "Very accommodating with my seating requests; very kind staff and nice new plane"
Cons: "Got delayed in toronto for 24 hrs and there was a lot of waiting and disorganization"
Pros: "The food was good, staff was pleasant"
Cons: "Flight boarded late, left an hour late with no explanation, causing us to miss our connecting flight in Toronto. They did switch our boarding passes to a later flight, but only 1 of 3 pieces of luggage arrived in chicago (as did also to 4 other families on our flight) it took 2 more days until we received them."
Pros: "Food good Choice of movies pretty good"
Cons: "Suitcase damaged No one in Detroit to process claim Amount of wine offered was somewhat meager for such a long flight"
Cons: "AIr Canada lost my luggage and the return flight was late"
Cons: "Flight was delayed"
Pros: "Fantastic service. I will use Air Canada again."
Cons: "The delay was unforeseen but acceptable."
Pros: "The service was very good and the flight felt safe and smooth."
Cons: "Very crowded plane with very little legroom (and I am 1.65m). The food could be improved. Entertainment was decent, but the design of the controls embedded in the armrest caused my neighbor to disrupt my programming often. It was inadvertent, but still annoying."
Cons: "Not on time. I missed my connecting flight"
Cons: "The flight was delayed about an hour and a half, only after some time at the gate they explained it on the mic.I had a connection flight, and before landing they mentioned there will be agents helping those with upcoming connections to catch them up due to the delay, but those people just pointed me in the general direction of the gates. I had to ran all over the airport, confused after the terrible long flight, and since it was my first time there. I made it at the last second, they changed my seat without my permission and didn't have enough room for my bag so I had to check it. The general attitude of the crew was reluctant at best.The food was mediocre, like what you would have gotten in a flight 10 years ago, and they gave beef to people who asked for chicken. I wanted to be more cool about it, but it was a terrible flight in every Aspect, and I never even got an apology or a follow up."
Cons: "I did not like aircanada changed my sit without asking me.I did not like delays."
Pros: "Everything was amazing! On time and nice flight!"
Cons: "I lost my book, if someone can contact me of where to retrieve it, that would be great! Thanks"
Pros: "Boarding and crew were very good."
Cons: "Air Canada Legs were excellent, but Rouge Sucks!"
Pros: "Staff was super nice to my surprise."
Cons: "Flight was late."
Pros: "The attendants were helpful The food was good"
Pros: "New aircraft 787. Direct flight from Israel to Canada, no layover in Europe. That was nice. The crew was very friendly and helpful. The worst part was the airport in Toronto. Very confusing to get around in. And having to fill out custom papers for Canada when I wasn't staying in Canada or leaving the airport. Didn't like that. But the service of Air Canada makes up for the airport, I would use their service again."
Pros: "the mounties rock, seriously"
Cons: "Flight was pleasant and food was good. I ordered veggie meal and for some reason I didn't get it on the second meal."
Cons: "Food was bad,"
Pros: "The staff was very friendly and extremely accommodating."
Cons: "There could have been a bit more on the entertainment selection side."
Pros: "Great customer service great people"
Cons: "Having to pay for changing return date. You should have an open ticket option for extended stays"
Pros: "The 787 is avery comfortable airlplane."
Pros: "The flight attendants were very professional and caring"
Cons: "My vegetarian food choice did not transfer from my United Airlines profile"
Pros: "Love the new planes and choose aircanada for all my Tel Aviv flight because of this"
Cons: "Food is terrible and it's always very cold. Near the end of the flight the A/C started leaking water from the ceiling."
Pros: "The flight from Tel Aviv to Toronto was excellent and the food was great. I'm definitely using Air Canada in the future!"
Pros: "The crew appeared overworked and understaffed. I feel that there should have been at least 2 to 4 more to help with the large number of passengers on the plane. It appeared to be more than full and perhaps extra seating was added."
Cons: "The plane was overcrowded. Seating was extremely uncomfortable and much too narrow. I am a relatively thin person but the person to my right was large and kept on pushing into me during the entire flight. Plus it took us over an hour and 30 minutes before we left the airport because we had to wait until the entire plane off boarded before a wheelchair could be brought for my wife. After the wheelchair was brought and we picked up our luggage, (2 bags), which by the way were the last 2 on the carousel, there was only one line through customs for people with special needs. By the time we left the airport I spent at least 45 minutes trying to find the cab which had been sent from Rochester, NY to pick us up and when I finally found him he wasn't allowed to stop in the taxi lane to pick us up in the taxi lane because he wasn't an authorized cab in spite of the fact that I told the security person that my wife was in a wheelchair and the weather was close to 0 degrees celsus and it was snowing."
Cons: "1. I ordered kosher meal, and we haven't because it finished. 2. The flight was full I couldn't findo a sit with my kids. I sit separately."
Pros: "This was my first Air Canada flight, and I was beyond impressed with the service overall. The plane was extremely nice and very spacious. The flight crew was very attentive and helpful, and had great attitudes. I had trouble with my entertainment screen early on, and a flight attendant went out of her way to reset and make sure it was working for me. The 12 hour flights both ways were comfortable and enjoyable."
Cons: "I honestly can't say anything negative about this experience!"
Pros: "Would defently will choose AC again"
Pros: "Everything the Dteamliner experiance"
Airlines flying from Tel Aviv to Fresno have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Tel Aviv to Fresno
Masks required on board, masks provided on flights from Tel Aviv to Fresno
Social distancing seating
Middle seats unavailable to book on flights from Tel Aviv to Fresno
Testing for antibodies, testing for symptoms for flights from Tel Aviv to Fresno
Waiving of change fees. Search flexible flights from Tel Aviv to Fresno