Food was great. More vegetarian options on menu would be great!
Very poor boarding experience with these remote gates and buses. Also these 777s bardy need a remodeling. Entertainment is a bit laggy. Food and crew is still among the better, but they seriously have to do something with these remote gates.
Very pleasant.The crews are very helpful.Food are very good.
Good food, real silverware, polite staff, smooth landing, charging plugs, good entertainment options.
Poor flight aircraft very old Crew was friendly 1 person though
Emirates is always a pleasure to travel on. From the spectacular First and Business Class configurations of your big A380 and 777, to the Bar Lounge to, of course, your impecable on board flight attendance and their iconic uniform, now also even available for young girls. All the destinations that Emirates offers makes it an airline of choice many a time.
When you buy Emirates you don’t expect low cost. Choice of coffee/tea vs water. Entertainment on demand. Seat distance won’t allow food tray to extend without hitting belly (and I didn’t grow lately)
More than two hours delay I could not do my tax refund because of the delay to check in They lost my luggage
Same problem with very poor food. Gluten free options can taste great, there is not reason to be give suboptimal meals in this situation.
Over all good service but from Dubai to Delhi horrible service. Not happy
Gate and boarding processes were handled smoothly and efficiently. Both (connecting) flights departed and arrived on time. The cabin crew seemed anxious and a bit stressed/rushed. Food service was OK, but the hot food dishes were poor quality.
HAVING ANNOUNCEMENTS FOR PEOPLE TO BOARD ACCORDING TO GROUP IS ESSENTIAL N ENSURING N CUTTING OF QUEUES, EXCEPT FOR PRIORITY CLASS PASSENGERS ON A SEPARATE Q
I'm not interested in improving the airline. Therefore, I won't explain this in more detail. Next time I'll try a different one.
The flight (boarding) was delayed by 40-50 minutes and there was very crowed. They need to improve on the timeliness & boarding process. (They asked passenger to board in groups, but the 2nd group was standing there waiting for 20 minutes!). However, services from the crew was very good, also the food was good as well. I also found the legroom was quite comfortable.
Although booked meal of fruit only The crew had not received this special meal The same happened on my flight Bangkok / CAN The films are so old that best is to use own computer to watch downloads . Serve nuts but they do not warm up . Service is attentive , WC clean
The setting configuration of the aircraft stinks. Nobody should pay business class fares and be so uncomfortable. The design of facing fellow passengers is a brilliant nincompoop.
I enjoy flying with Thai Airways, however their B788 business class configuration is quite dated. Additionally , while the service is always friendly and efficient, I’m getting tired of the same “usual suspects” when it comes to food choices. Since it was a lunchtime flight, what about some gourmet sandwiches or some type of salad dish for the main course? The entertainment options are also quite limited and this is not unique to TG, so much so that given the short duration of the flight I ended up not bothering with any entertainment. Finally, despite signs around the cabin advising wifi available, I was unable to con-net and in fact I’ve never been able to connect on any TG flight over the last year or so - what’s the go here??
The flight attendants ignored us several times which was annoying. The sandwich thing wasn't very good but it's only an hour flight, it would have been better to have entertainment over bad food.
My case was missing a wheel on arrival Heathrow and the staff were unhelpful when i tried to get some compensation stating it was not sufficient damage, i only wish that they at some point have to deal with the same situation it put me in, maybe they would change their attitude but overall it was a good flight
After going back and forth with the airline, they never reimbursed the airline tickets. Went around asking multiple people how to get reimbursed and kept getting put back, not satisfied with their customer service.
Air France removed our luggage from the plane before it took off, seemingly intentionally, didn't notify us until after we reported it missing at SFO, and is giving us no updates on when, or whether, they will deliver it.
Safe and stable made me sleepy and I slept and dreamt 😂😂😂😂
Wasted a lot of time trying to find the CDG lounge - it was not next to the connecting flight gate like the Air France staff said.
The only reason the overall rating wasn't "excellent" was due to problems in claiming luggage. The bags are delivered to the main area (Cinta 35) for domestic passengers, but to a DIFFERENT ROOM for international arrivees. After waiting 30 minutes, someone (who didn't appear to be from Air France or the airport) told us to go to another area. There we found our bags, which appeared to have been awaiting us for a while. We had to go through a bag check before leaving the airport. If we had been alerted to this possibility, or better yet, been to go directly to Cinta 34, we could have eliminated quite a bit of waiting.
Not great , just ok . I expected better food but it did not deliver . Flight staff was ok . The guy at the drop off bag counter was the only saving grace in this whole trip . He was pleasant, friendly and very helpful . You couldn’t ask for a better assistance from him .
They lost my lauggage and I STILL HAVE NOT RECEIVED IT. NO ONE IS HELPING! PLEASE HELP FIND MY LOST LAUGGAGE
I paid 3 this and dollars for two tickets. No food, minimum drink, confused service and very uncomfortable sear. There was zero difference between busy ness and tourist class. I received a pathetic apology
My only issue was my meal was inedible except for the sides.
their gluten free lactose meal is the best, I have never been satisfied with my flight meals. I definitely enjoyed my flight and the chair is very spacious for economy. I'm so glad Delta is my flight way back to NY.
The crew was great and handled our unexpected detour with proactive communication.
Very old aircraft. Business class seats don’t work right. No way to get out my tray table. Crew didn’t seem surprised about the aircraft and didn’t have any real answers. Old 777 seems to not have been updated ever.
very run down aircraft. seat tilted. the mobile / magazine holder was broken. The entertainment screen was not working. The crew was good, polite and helpful
only 3 meals in a 17 hr long flight. first meal after take off then nothing for 8hrs for people boarding at 2pm at orgin. you expect people to go without any food for 8 waking hours? there should have been 4 meals during a 17hr long flight. food quantity was also less. when asked for food the flight attended said they are about to begin food service then didnt do it for 2hours after saying that. terrible experience
Information about when boarding would start was missing. Ground staff wasn't ready to provide any information with the answer being in the next 15 minutes any time we asked. (Took 2 hours)
Boarding and crew were nice Food was normal No entertainment was on the flight. Neither TV screen was there nor Wi-Fi connection to the mobile phone or iPad was there. Even the budget wing of AIR INDIA ie AIR INDIA EXPRESS provided us Wi-Fi connectivity on our mobile phone in their DOMESTIC SECTOR. So not providing Wi-Fi connectivity on international flight was unthinkable.
I liked the timing but rest all were bad like below: 1. No restroom and food in waiting area at gate before boarding the flight. There was 2nd security scan at gate C2 and if someone goes to restroom which was outside that gate have to again go through security. So not having restroom, water in waiting area I felt is a blunder. 2. Entertainment system was not working for many passengers including mine. Crew members told about issue not fixed on time hence 16+ hours was tough to spend. 3. Food in domestic Air India flight was better but in international flight it’s not good.
Many TV screens were not working.In all vagetarian food paneer was there.So too much paneer.In connecting flight also paneer kathiroll.
Nothing works in the flight. Entertainment screen and the remote does not work at all. one can't even call the Airhostess or switch on the reading light. seats are kind of broken. very difficult for the long haul flights
Very old flight So much out side sound Tv is off
Aircraft was upholstered recently and looked new. Entertainment monitor was not working for my seat and could not watch anything.Crew could have collected trash more often. They were reluctant to collect trash.
