This experience was atypical. The flight left three hours late because of engine technical issues, which meant a very long wait. Unrealistic announcements made it worse by discoursgong leavimg for water, reatrrom, etc. But the crew did its best and apart from the delay, it was not a bad flight. Good entertainment and drink service.In the end, I made my connection anyway.
Cons: "The table at 9B seat is broken. Because of that the stewardess spilled a glass of coke on me"
Pros: "Very bad expirience they btoke my laggage and 2 laggage come one day afrer"
Cons: "Nothing really, it was a shorter flight. The aircraft made it, can’t complain."
Pros: "Customer service was good"
Cons: "Both flights were delayed and the airline lost my luggage"
Pros: "Not much"
Cons: "The flight left 1.5 hours late from Amsterdam. It was also frustrating that there were two gate changes! There was no inflight entertainment so good thing I had my kindle! Also the food sucked. I'm not sure what was in the sandwich but it was not great."
Pros: "The planes were very comfortable very clean very well performing landings and takeoffs for smooth no vibration very comforting food was great the staff was amazing some of the best I've ever seen the airports are great too"
Cons: "It was ok for me but someone in a wheelchair might have a tough time"
Pros: "Nothing"
Cons: "Didn’t leave on time. Food was disgusting. Loud, not comfortable. Last time with Tarom"
Pros: "Received a banana with my meal"
Cons: "I was one of about 50 passengers who arrived in Bucharest to discover their bags had not been put on the flight. Due to spending over an hour in the airport sorting this out, and the flight being highly delayed, I missed my connecting flight."
Pros: "Boardibg was on time and the stuff was very nice"
Cons: "I didn like the food."
Etihad can improve the transfer in Abudabi gates instead of making people to climb the stairs.
It feels like the seat did not have any cushion and just ply wood. The seats are so compact that no one would sit comfortably. I am a slim person and it was super hard for me to move in the seat just imagine what someone else would feel. This airline would be my last option. Singapore Air and Emirates are far far far better than this. Do not travel even for free.
The seat was not functional. Very uncomfortable to sit upright for that many hours😢. There was no legroom. Can’t move the legs or the body. We should have the option to pick our seats. There was no need to call customer support team and have them pick and we pay for the premium seats. When I called the CST regarding the seats, their response is gaslighting. Total disappointment. We have paid to be tortured by Etihad Airlines.
Pros: "Nothing"
Cons: "Next time give money back to people for cancelling or changing flights. Never flying with Kayak again"
Pros: "Crew excellent,food excellent,was very surprised after reading some bad reviews on the net."
Cons: "Having pyjama to wear will have equalised Qatar business class."
Cons: "Sehar for Ramadhan may be improved as we have no other option and neither time to do it outside plane"
Cons: "I wish I knew that I could have get a room or food vouchers when I was ordering an e ticket("
Pros: "Could not fault anything... great boarding. Service, food and flightsnothing...."
Cons: "Nothing..... the staff could not be more helpful if they tried"
Cons: "Seat was damaged, not conformed and dirty, like it wasn’t cleand after previous flight. Pillows was used before us. Business calss should be nice"
Pros: "Decent airline food, good entertainment options, pleasant and patient crew members"
Cons: "Crowded flight, marginally comfortable seats, meals served at weird times"
Iberia is an excellent airline, I spent years flying with them and I recommend them 100×100, both locally and internationally.
The seats were the smallest and most crowded I’ve ever endured.
The crew members are wonderful. We got the best service and foods during the trip. We will use the company again when travel to Europe and tell our friends to do so.
Shame on this company More than 5 hours delay and what a mess Business class with zero service - no pillows, no blankets, no drinks Economy class with no reserved seats- people were mad
Cons: "Check in took a very long time. Food was not great. Bathrooms were not cleaned during flight and quite disgusting."
Cons: "The people working on the land side lack of a complete sense of service. They are rude, unrespectful and with no professionalism. It is a shame that the last impression you get from Israel is the aggressiveness."
Pros: "Nothing. The airline changed the departure time for the first leg of my flight so I could not check my connection and had to cancel my flight and rebook with another airline."
Cons: "Keep scheduled flight times."
Pros: "Left on time, arrived on time, new plan, nice crew"
Cons: "Wi-fi did not work"
Cons: "The seats are amazingly narrow and uncomfortable for 5 hours flight."
Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Pros: "Nothing"
Cons: "Dense seats. Terrible check-in inefficiency. Crew argues with passengers. What not."
Pros: "The woman who checked me in was slow and rude"
Cons: "Find new ticketing agents. Also there were screaming kids everywhere. Running up and down the aisles. It would have been nice if the airline employees could have gotten their parents to control their children"
Pros: "Nothing to really like when the flight takes off 45 minutes later... without a solid reason why. They only apologized after we landed.. as if it was nothing."
Pros: "Dirty cabins and incredibly uncomfortable seats. Highly unprofessional staff and crew."
Pros: "loved the atitude of the crew, the plan is relatively new but 4not enough place even to move"
Pros: "Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us."
Cons: "no legs room delay at bording delay to get to Praha"
Pros: "Nothing"
Cons: "We paid full fare economy and were given seats who don’t recline. You have to pay for the food. Only 1 bag allowed to check. The flight was full of screaming children and the crew did nothing. Many passengers were upset"
Cons: "Boarding (3 different flights together) took almost 2 hours. I could not do early check in on line due to website either not recoginzing my details on the way to Prague or not coming up (404) on my way back. thank you for asking"
Pros: "The crew were nice and helpful. The plain was new."
Cons: "I know it's a low cost. I know it shouldn't be so comfterable, but there is not even enough space for your legs.."