Pros: "Smooth travel"
Cons: "I can’t think of anything"
Pros: "Comfortable and smooth landing of the Captain."
Cons: "Service training for the Crews for being more polite and for having smiling face..., please!!! Everyone was angry for hardworking????"
Pros: "Great crwe and Nice seat"
Cons: "There was not enough include meals and drinks"
Cons: "Bathrooms not maintained, flight delayed after on plane, and only had water offered 1x on the flight even though we were on the plane for about 2 hours longer than planned."
Pros: "Seat in Business Class Dreamliner was excellent-very comfortable with great flexibility of use. Service was attentive, but challenged to understand English"
Cons: "Entertainment selection of movies and music was very poor and too limited. Food was of inferior quality for business class"
Cons: "Better plane Leave on time.....almost missed my connection to NY Lost my bag"
Cons: "One toilet, wasn’t operated well, since it could not be opened from inside-outside"
Pros: "No food or drinks included. I know that it is law cost flight but you can give water and a snack ..."
Pros: "Brand new aircraft, excellent communication"
Pros: "Clean, spacious-feeling and new-ish plane. Relaxed and friendly cabin crew. Nice relaxing music and videos during boarding."
Cons: "Not many toilets serving the back of the plane."
Cons: "Air Europa is the worst company in the world."
Pros: "I am new to Air Europa, and I have had a great experience with several flights."
Cons: "They could use kiosks at check in, to move the line a little quicker."
Cons: "We paid for exit row seats that made all the difference. This also made us eligible for a lounge"
Pros: "Food service, clean, friendly service, decent leg room, very accommodating for those with special needs, small children etc. One bag free, Carry on bag, and personal item. Fast easy."
Pros: "Good seating space."
Cons: "Food & drinks are expensive, but we brought our own."
Pros: "Had to work my tale off to find aireuropa they told me I got switched to ibeira Took the train to another term I,so ask me when I actually take the flight I can give better feedback"
Pros: "The aircraft was comfortable and the crew was nice, generally speaking."
Cons: "The entertainment center requires you to download an app before departure but nobody tells you to do so until you're onboard and might not have access to the Internet. Then it requires an update that never gets installed... It's over all too complicated. Dinner wasn't very generous."
Pros: "The aircraft was new, Boeing 787 Dreamliner. Was quite roomy. The toilets felt more spacious and not cramped like on other aircraft. Crew were friendly enough."
Cons: "The entertainment system kept on rebooting and didn't work for a portion of the flight. Apart from that, very impressed with Air Europa!"
Pros: "The Embraer is a great regional aircraft."
Cons: "There are plenty of air bridges to use at Porto airport, but AirEuropa chooses to use a stand that requires busing passengers from the terminal and back. No IFE."
Pros: "This A330 had IFE in Coach unlike other A330s the airline flies. That said, the IFE has limited choices."
Cons: "We had to board this plane the old fashion way on the runway carrying your bags and everything. Very uncomfortable and no help. It also was very disappointed to be charged €60 per each piece of luggage returning to Madrid even though they had not charged for the same luggage coming into our destination. The lady at the counter was very cut and dry and was not helpful at all. This was a round trip, no explanation on the overcharged is acceptable. Kayak should warn their customers if luggage charges are going to be added."
Pros: "Modern airplane with proper space between seats"
Cons: "Too many babies that were crying all flight"
Pros: "Great flight on business class"
Pros: "Muy atentos el personal, rápido proceso de check in bordin pass el avión el vuelo, la puntualidad."
Pros: "On time and a nice crew."
Cons: "Terrible food, entertainment, seat and amount of leg room."
Pros: "Good entertainment and comfort seats"
Pros: "Great plane"
Cons: "Slow baggage delivery in Barajas"
Cons: "Terrible line up for boarding."
Cons: "Every flight was at least an hour delayed. We were insanely late for our connection flight due to a totally unnecessary delay at the first airport. We then SPRINTED across the whole Madrid airport and then when we arrived to second plane was TWO HOURS delayed. The staff always seemed to be working, but was completely inefficient in getting anything done. It took them 20 minutes to respond to our notice (we pressed the air attendant button on our seats) and then told us we couldn't get snacks because they were giving out pizzas, which took another hour. Every single part of our flight was delayed and inefficient... with no reason ever being given. It was pretty miserable overall and I will likely never use Air Europa ever again."
Pros: "Smooth flight. Quick flight."
Cons: "ALL food was sold to us. No movies."
Cons: "Wery heavy communication, 99% workers in airport don't speak English . Same in Madrid and Barcelona. In Madrid from one terminal to another 25-30min walked distance."
Cons: "The plane was stroked by a lightning, the flight was awful and the logistics after the incident . Terrible experience"
Pros: "The 787s"
Cons: "The glitchy mobile app and website won't allow a check in, because it keeps asking for frequent flyer number, but it won't accept Delta's credentials...very frustrating"
Pros: "Well maintained aircraft"
Cons: "Crowded seats"
Cons: "Old plane, no entertainment system (just AirEuropa ads in a loop), late and slow boarding, no blankets or pillows."
Cons: "The fact that a 8 hour flight doesnt have any sort of entertainment for the guest's or the ability to charge your own entertainment devices is absurd."
Cons: "When I booked my flight it was not at all clear that I had to pay for checked luggage, therefore I had to pay extra when I arrived at the airport. Please make it clear from the very beginning that checked luggage is not included. Easy Jet does a great job of this, giving you the option to pay for a checked bag when buying your ticket. With Air Europa, I had no idea at all."
Pros: "Seats space"
Cons: "No enterteinment onboard, lack of service, food"
Pros: "Crew service, fast boarding"
Cons: "Regular headset didnt work to see the tv,"
Cons: "Lengthy boarding process."
Pros: "On time. Cabin in very good condition. Staff friendly and professional"
Cons: "No back of the seat video. No power outlets."
Pros: "The option to listen to music/watch movies/play games/charge your electronic devices (via USB cord). Don't forget your headphones!!! It'll cost you 3 Euros on-board."
Cons: "On this trip, I had to travel on four Air Europa planes; none of which were ever on time. Delays! Delays!! And more Delays!!! Be sure to apply for vegetarian options if you don't eat meat/pork 24 hours in advanced. You'll be left without even a snack to purchase and starving. -An exhausted and hungry passenger"
Cons: "The flight was delayed 2 hours"
Cons: "it was delayed. they told us wouldn't affect our connection. Going out to get on and off the plane- awfullll . having to board a bus to go to the terminal and waiting. terrible."
Pros: "Went to Barcalona for a wedding, Air Europa was the best price by far. We didn't get delayed once and our checked luggage made the transfer in Madrid."
Pros: "Plane on time. Clean. Crew very friendly."
Cons: "Airport very hard to figure out but that is not Air Europa's fault."
Pros: "Great crew and comfortable seat"
Pros: "Staff ok"
Cons: "I HOUR DELAY"
Cons: "Very small plane, minimal leg room. Overhead bins very small. However, great and helpful crew."
Cons: "31/2 hours delay, worse place landing no air conditioning"
Pros: "The crew were super friendly and could not be more helpful. It was a 2/3rds full flight, so no squabbles over baggage."
Cons: "I pay for easyJet Plus and it should mean my bag comes up first, but it was one of the last."
Cons: "EasyJet was pretty easy to deal with."
Pros: "It was a nice smooth journey. The Captain and Co-pilot were pleasant to talk to. The cabin crew were friendly and helpful and the cabin Manager, Holly, has an excellent Manor and smile. Her enthusiasm did not waver throughout the flight."
Cons: "Cheaper drinks"
Pros: "So not amazing, but good value - you get for what you pay-"
Pros: "Crew were great and can't compliment enough."
Pros: "The crew was nice"
Cons: "One of the toilets was out of order"
Cons: "The landing was very bad"
Pros: "It was on time"
Cons: "Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!"
Pros: "The flight crew was decent."
Cons: "The gate crew seemed frazzled and at times rude"
Cons: "Landing - The pram didn’t wait for us at the gate, we picked it up with lagguage. Boarding- the land crew didn’t help or offer any solution for going down 2 floor to the shuttle with a twin pran"
Pros: "Flight was originally delayed for the first hour. Someone mentioned it over the intercom. Then the delays continued. No information. Another passagener went up to the counter, found Pitt plane was coming from Geneva due to land at 9:38. We were supposed to board at 7pm takeoff at 7:50p. Now we are still here. Plane cones, we finally board only to be told that there is another hour delay. Offered to leave the plane if it was too late because our earliest takeoff time was 11:50pm. One lady gets off. FOUR hours after original takeoff time. We take off. Land. No free drinks nor food. Offered but never received. Arrived in Gatwick. Baggage was delivered to a different turnstiles but not communicated over the screens, just word of mouth. Trains stopped running at midnight so I had to take an 75 pound uber to my destination in Fulham, London. I would like to be compensated for my troubles."
Cons: "Everything. Non communication. Lack of service."
Cons: "Delayed, limited food menu"
Pros: "Low price, clean, cheerful cree"
Cons: "No onboard entertainment, seats do not recline, and even a beverage must be purchased"
Pros: "Their friendly service was great"
Cons: "leg room might push me out of their great airline"
Pros: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
Pros: "good crew, easy flight, on-time"
Pros: "The food is reasonably priced and tastes good."
Cons: "The seats don't recline and are so cramped you can't possibly take a nap."
Cons: "2 hours delay caused us to lose the day"
Cons: "The take off was delayed too much."
Pros: "Crew were extremely pleasant and made the whole experience comfortable."
Cons: "Nothing really. Didn't have any food so can't comment on that."
Cons: "i had problems abuot paiments and im very anoid with this airline, no peepel to speek to."
Pros: "Exhwusting check on process. 1.5 hours of long lines. Then an unpleasamt srprise of 1 hour and 45 minutes delay. Never again. Giora"
Cons: "New aircraft"
Pros: "easy boarding"
Cons: "seats don't recline no entertainment very noisy fussy babies on board need ear jacks to drown out passenger noise (kids)"
Pros: "Well organized and sweet staff"
Cons: "I liked this airline. Will book again."
Pros: "Very fast boarding, crew is efficient and plesent"
Cons: "Flight delayed by 1.5 hours. They said it was the weather, Thunder storms. On August? I doubt it."
Pros: "I was offered to check in my hand luggage for no extra fee"
Cons: "apparently easyjet sends wrong check-in instrucions to all passengers and so we had to shuttle between terminals, face extremely long queues etc. check-in took from arrival to arriving at the duty free lounge 1.5 hrs(!)"
Pros: "Arrived on time"
Cons: "They took half of the plane's carry on luggage and registered them as checked luggage, the other half of the passengers had several pieces of luggage and took most of the space of the plane's stowage. We had to take out all the electronics that we had on our carry ons because they failed to crack how many pieces of luggage every passenger had at the beginning."
Pros: "very nice crew. relatively new aircraft. even so the chair doesn't recline it was very comfortable."
Cons: "very long delay (however it was weather related and the airline could do nothing about it )."
Cons: "The whole thing that it takes off from the old terminal was just awful, every step took twice the time and eventually came running to the plane only to discover that it's going to be late in take off 1 hour late! It ruined my plans! There was no compensation and the flight was not cheap! I had to pay 50€ for the suitcase and 9€for food while for the same price two weeks ago I had a flight way and back with a different company for the same price including food and a suitcase. Never flying with easyjet again"
Pros: "Easy and smooth boarding, on time"
Cons: "Cannot lean backward the seat, no complementary drinks at all, laggege cost too expensive"
Cons: "When going from Milan to Paris, easyJet allowed one personal item and one carry on - the standard. However, on my return, they did not allow my personal item (backpack), which they then charged 60 euros for. Never flying with them again"
Pros: "Staff was fine."
Cons: "Flight was more than 2 hours late no one informed on Boarding counter only was saying it is 10 min late, then end up sitting in plane for 2 hours in hot humid condition no air con put on. For courtesy didn't offer any refreshment. Disappointing."
Cons: "The flight was delayed for 2 hours when we were INPLANED. Two hours in plane after the boarding with no space to move was really not easy."
Cons: "One bathroom was broken the entire flight leaving just one open and long lines to it"
Pros: "The leg space was better than usual"
Cons: "I expect water to be provided in any flight, and it was missing"
Pros: "Very kind crew"
Cons: "No drinking water left after 3 hours flight"
Cons: "We had to pay to check "over sized" carry on bags that have been perfectly acceptable on all other airlines on 4 continents. Even a glass of water was an additional charge"
Cons: "could not add hold baggage by internet. had to pay high fee at chech in stall."
Cons: "I would expect to get a very good sandwich for 6 euro , it was dry and not tasty at all."
Pros: "The boarding and the treatment our bags got was efficient and friendly."
Cons: "Just like the emails I got suggested, I checked in online pretty early. The seats I got were the absolute worse located right in front of the toilet in the last row. Trying to get any comfort with no option to lower the back of our seat and bearing the noise of people using the potty - that was a bit too much. Needless to say our seats back home are even worse since they are on the parallel row in front of the door to the toilet. If all that isn't enough we wanted to drink some fine whiskey we brought with us from the duty free and the bottle was confiscated by the flight attendant, who claimed that I cannot drink any alcohol that wasn't bought from the plane. In the seat next to me, by the way, was a guy eating sushi he just got before boarding. That felt absurd and unjustified."
Cons: "Didn't realize if you didn't check in the night before you automatically get the last seat, if there is any! Was not able to check in the night before so when I arrived at the airport they could not give me a seat. In all my many travels this has never happened on any carrier!"
Flight boarded very late and then flight took off over 2hrs late. No food and drinks provided at airport despite law. Then before landing in Berlin, crew announced that the flight was so delayed that the airport was closed for landings and flight was diverted to Hanover. Flight crew stated over the PA that buses would be waiting at airport to take passengers to Berlin. In fact, no buses or help was provided and passengers were left looking for their own way to Berlin at 1am, when there were very few options Bad bad bad conduct
Pros: "I was traveling with a handicap, the staff was very polite, patient and helpful"
Cons: "As a disabled man who had booked assistance both legs of the journey, no ramp on the return flight so I had to walk down the Aircraft steps in agony. Not good enough Ryanair. What if I were unable to walk?????????????"
Pros: "Actually getting on board!"
Cons: "The fact that something was clearly wrong before we started to go outside and when it was raining we were left outside with no apology at all and when we boarded the communication/apologies were scant"
Pros: "The crew on the plain were great"
Cons: "The flight was delied and no one let us know The ground crew wasnt nice at all, even a bit meen..."
Cons: "There was a delay of 2 hours when the boarding du"
Pros: "Short flight"
Cons: "Give free water"
Pros: "Friendly crew. Good leg room."
Cons: "Magazine racks on back of seats would have been good."
Pros: "Flight Price"
Cons: "Not charging £45 for ski baggage when an oversize Check in Bag bag for same weight is £20"
Pros: "Easy trip. Crew relaxed, short flight."
Cons: "The process of getting on the flight is the most exhausting part: distance to Terminal 1, multiple screenings and checks, then another long bus ride to the plane. The flight itself was is the easiest part at this airport."
Pros: "The frew was nice"
Cons: "When I made the reservation, I paid 20 Euro for 1 suitcase (20 kg.), but was surprised to realize that the payment was not valid for the whole trip (but only for one flight). I had to pay 40 Euro for the flight back. It could be helpful if you'd clarify this as part of the reservation process."
Pros: "Flight took off on time"
Cons: "Seats are very uncomfortable"
Pros: "Thete is nothing really good in low cost flight, so if you are not expecting you will not be disappointed. Recommend purchase the priority package in advance and allowed to bring two items on board."
Pros: "Helpful staff especially with disabled access."
Cons: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."
Cons: "Poor check in Service ... bullying. Paid 40 Euro each for 3 extra bags .... website extremely unclear. Plane had to return after taxiing to let ‘unwell passenger ‘ off. No other ongoing explanation... took an hour to get him off ! Felt quite unsafe ! Had to ask if they retrieved his bag ."
Cons: "Their staff not helpful on desk Asked them the question how to get boarding code pass barely answered"
Cons: "Tutto in ritardo anche afumicino abblamo aspetato oiu di 2ore per le bagali.la partenza in ritardo,e poi abbuamo viaggiato piu di 4ore"
Pros: "The flight was fine"
Cons: "Check-in on Stansted airport was completely messed up. Nothing was convenient. We almost missed the plane. They charge for everything. No good procedure in place"
Pros: "Short flight Flight itself is cheap Plane ok"
Cons: "Could not seat with my partner - it looks as if it is done on purpose so that people will pay Also - the price for the suitcase is outrages and much too expensive"
Pros: "Got me to my destination alive"
Cons: "Departed late"
Cons: "Delayed for over an hour with no announcement or reasons given."
Pros: "Everything . Staff, efficiency ,boarding process"
Cons: "Nothing I can think of"
Cons: "Flight delay, everything costs money, even a glass of water. I never will fly with them"
Pros: "The price of the ticket"
Cons: "Nothing!! No place for the legs, minimum !!!! No option to move the seat back !! All the flight the light was On"
Pros: "price and schedule were very fine on time pleasant staff"
Cons: "they changed their onboard bag policy was changed several times between our purchase of tickets and flight date , poor policy and customer relations"
Cons: "1. I brought a trolley according to the specifications in the web page and the message sent to me. They claim it was too big, even though it did fit into the box they use to measure the luggage, saying that it fitted too tight, and insisted on my paying an extra 50 euro. 2. They purposely split family members in the hope that people will pay extra to sit together. We did it on the first leg, but then managed to switch seats without extra cost in the second leg. It just required several people switching around."
Pros: "On time and cheap"
Cons: "No issues"
Pros: "best food and drinks best clubs"
Pros: "professional crew. the way captain kept us informed."
Cons: "there was a delay due to air traffic restrictions"
Pros: "Low price"
Cons: "delay of 1:30."
Pros: "on time"
Cons: "Flying shop"
Pros: "The crew traveling out of Rome was pleasant is the only thing positive I can say."
Cons: "-we paid extra for priority boarding and did go through the line first to board the shuttle to the plane but then they had everyone else from the overbooked plane crowded like sardines into the same shuttle. It was a waste of money. -traveling to Rome on Ryanair we took samsonite carry on luggage onto the plane with no problems. Leaving Rome we were told to recheck our luggage size. The wheels stick out a little and they made us pay 100 Euros to check our bags. Once on the plane we saw many passengers with luggage and bags much larger than our own and did not have to pay to have them checked. We were the only Americans on the plane. -The seats do not recline and are at a 90 degree angle which is very uncomfortable for a 3 hour flight. -the crew traveling to Rome was very rude. -the seats were dirty with food and crumbs before I sat down and there was trash and food on the floor. It is as if the plane is not cleaned routinely."
Pros: "Ryanair was a great surprise. I am 1.79 in height the seats were not cramped, yes they do"
Pros: "Fast accurate on time and proffesional"
Cons: "I feel like we get ripped off by having to check a normal carry on size luggage."
Cons: "Late , expensive, loud, no leg room seat do not tilt !"
Pros: "departure time"
Cons: "no water to drink"
Pros: "I really appreciated receiving one on one attention to check in on my health status as well as some sparkling water to settle my stomach, and having a bag for nausea. They were incredibly adept at dealing with a potentially sick passenger, and got me a wheelchair to depart the plane."
Pros: "The plane itself was good. It left on time."
Cons: "Stood in a long line only to be told that we had to go to a different line. Not marked. Told to print boarding passes which is something a traveler cannot easily do. Not able to do that before leaving the United States."
Pros: "The ticket was cheap and to an airport that had easy access to public transportation."
Cons: "I found out later that I had to print out my ticket or face a 50 euro fee and they do not give free water on the flight."
Pros: "I arrived safely without a scratch. The entire crew were very nice. Things were clean. There were no screens for the addicted. I got some sleep before the announcements and sales kicked in on the short flight."
Cons: "Gate was changed after initial assignment. I wouldn't have known if I hadn't sat almost in front of the counter and overheard a customer there saying my flight. I asked someone even closer to the counter if that's the gate, and was told no. There aren't even display boards at the counter so you really have to check. The right gate ended up on the opposite end of the airport, so I wasted a trip and a half, in a way. The previous flight was late, so we boarded half an hour late. We were warned to wait another half an hour on the tarmac but luckily got out in less than half that time. There was no liquid soap in the toilet. I unscrewed the bottle (they really save money and the environment there), put in hot water, and was able to get the soap I needed."
Pros: "very reasonable rates-initially, except for: ......"
Cons: "hidden surcharge if you don't check in ahead of time, you end up paying almost double the ticket price!! Pretty much a bate and switch deal to make you pay more."
Cons: "Hidden fees all over the place, they charge you for: 1. Luggage 2. Check in at the airport (it's free online though) 3. a carry on that doesn't fit in a specific size box 4. Breathing their air"
Pros: "The plane didn't crash."
Cons: "If you don't check in two hours before your flight, they will charge you €50 per person to essentially print your boarding pass. We were backpacking in Europe and unable to get access to email reliably, so never got the big warning email they send 1 day prior to check in or be fined. So we had to pay up. Employees were terribly rude, probably due to dealing with pissed of passengers all day. We had a second Ryanair flight and luckily were able to print our passes ahead of time... Though in our situation that is rarely a possibility. It's a straight up racket."
Pros: "nice crew, they tried their best"
Cons: "the plane was packed with drunk af stag groups screaming shouting abd drinking non stop from takeoff to touchdown"