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The long delay was the worst part of the flight.

We travelled from London to Halifax. Customer service was excellent.fron the day we booked until arriving. The gate was only a short frombthe waiting area and walk Boarding was efficiently handled and plane took off on time. The service on the plane was very good. Fool an acceptable drandard Only downside was that the legroom was tight for anybody just over 6ft tall and am usually able to travel without difficulty. I will definitely fly with Air Canada again but next time pay for extr space.

The airplane has been replaced and late night layover have been extended from 3 to 7 and the only compensation was a $15 food voucher after most restaurants have been closed, not helping with children after a 18+ hour international flight

everything was fine. but paying for 1 piece of check-in luggage and denying passengers to board with carry-on luggage which by air line's standards does not fit is not acceptable. when one travels for a longer time one needs to have some essentials

The food was not good. The chicken was dry. The seats are to crowded.

The food was horrible It was too crowded An hour delay sitting on the plane before a 12 hour flight A morning flight, flying all day long in the dark as if we could sleep again after a night sleep

Staff was not attentive to the needs of the passangers. We have tried to call Air Canada for over a week with no answer.

Although the flight was delayed, they did their best to make up time.

It will be good to have Duty Free on board, as it was before COVID.

Flight was fine but took off late by an hour with no explanation of why. Then when I arrived in Toronto rather than helping me get to my connecting flight they bumped me and several Others off the plane even though we made it to the gate before the plane left. They offered a hotel voucher overnight which was nice but they should have just held the flight for us - since there were multiple people connecting to it.