Cheapest flight | ₪531 |
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I wrote about this leg of my itinerary in a previous part of this review
I wrote about this leg of my itinerary in a previous part of this review
Waiting too long before getting on the plane. No communication, slow...horrible
Did not appreciate being bumped from the seat I selected during checkin the day before the flight by an overbidding fellow passenger… I am also a paying customer Lufthansa!
Efficient boarding process. Staff are nice. Food should be better.
Good boarding experience, staff was very friendly. No entertainment was provided and vegan/veg food items did not taste good.
You need to reimburse me for my seats purchased and luggage.
Flight okay...my issue is with the flight from Frankfurt to Philadelphia
My baggage has been lost for the last 6 days! The problem originated at LAX with Lufthansa, which was a very big disappointment from LAX to Munich. The flight was delayed over an hour, the overhead bins on the window side are too small for most carryon's, the in-seat video screen were very poor as they would not respond to your touch quickly and would stop and start all over again, the earphone jacks are not like most standard ones, the seats still has wrappers and trash in pockets and on the seats. and there was no USB outlet to charge your phone or other devices. The German reputation for quality is bogus with this airline. BUT the responsibility for delivering my luggage became Air Dolomiti's as they were the last leg of the trip. The baggage area was chaos because several flights arrived at once. I took me over an hour to file a claim, the agent entered my info incorrectly, and the contact numbers for Lost and Found at the airport was never answered. I have never been called by Air Dolomiti or the baggage delivery company. I had to do all the calling. AD's live agents gave me two wrong phone numbers for the baggage company. When I finally got the right one on my third call, OF COURSE, no one answers and I still do not have any information on when my bags should arrive. VERY UNPROFESSIONAL operations by Lufthansa and Air Dolomiti. I will make sure I book any other air carriers on the rest of my flights to Italy this year.
I always like to travel with Discover Airlines because of their extraordinary services, comfort, and feel safe.
Seats on the A320 were more comfortable than the A330 I took from RSW to Frankfurt