Terrible. 2 hour delay. Sat on the tarmac. Missed my connecting flight. Had to ARGUE with Customer service to get a hotel and food. Terrible experience with my loyal carrier
Terrible. 2 hour delay. Sat on the tarmac. Missed my connecting flight. Had to ARGUE with Customer service to get a hotel and food. Terrible experience with my loyal carrier
Meals were adequate but could be better. Lots of movies, podcasts, tv shows. We really enjoyed using our personal headsets highly recommended. 15 hrs flight great to travel at night.
The flight was canceled. Got rebooked to Chicago and when we arrived our luggage where to there. They were going to our original destination the day after. They would not deliver them to our house. We had to go pick them up.
The real big issue with this flight was that it was 3 hours delayed. Other than that, no big praises or complaints.
All planes flying to Mexico City are very old. Seats don’t even have power outlets.
Staff friendly and app worked really well. Modest delays were frustrating
Nice clean aircraft. Friendly crew. On time. Easy flight change.
I bought internet for the flight. Don’t waste your money. I wasn’t able to download a 1 Mb file from Google Docs during a 3-4 hr period. You can only use WhatsApp and email if you are willing to wait.
Flight attendant was sincerely mean -- a true disgrace to an otherwise pretty crummy company anyway. Really embarrassing. I actually feel bad for United.
They cancelled our flight at the last minute due to mechanical issues. Rather, they “delayed” it till the next morning. A pain in the neck when traveling with two young children. Crew was really nice, which made up for it somewhat. This is the second flight from delta that was cancelled this year. Definitely going to fly another airline when possible
Tel Aviv (TLV)Israel
San José del Cabo (SJD)Mexico