On a 9 hr flight the entertainment kept having issues and not working for most of the flight. The food was worse than usual. It was a pretty awful flight.
Pros: "Much more comfortable than I expected. Attentive flight attendants."
Cons: "After flying cheapi airlines, norhing. It was a great experience."
Cons: "TAP doesn't understand the first thing about customer service."
Pros: "The crew was super nice. Everything went smoothly."
Cons: "My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!"
Cons: "It was a very old plane with two movie options that were just running from the start of the flight on a scratchy screen."
Pros: "Newer planes, good service"
Cons: "The terminal in Lisbon is poor. Poor food choices. Dirty bathrooms. And keep an eye on the change you get back, 2 out of 2 purchases they tried to shortchange me... one was for over 2 euros."
Cons: "Coordination between connection flight"
Cons: "I fee cheated because it is the first time that I have. to pay for luggage. In their website it states that the basic fare allows in check-in bag. They said to me that there are different categories of basic fare, which is not disclosed in their website. Additionally any seat change cost"
Pros: "Not much"
Cons: "A modern airplane properly equipped with padded seats and provisioned with quality food. Charging outlets!!"
Pros: "The plane was comfortable the free drinks and food and crew were friendly."
Cons: "Can't think of anything!"
Pros: "On time. Pleasant crew."
Cons: "Sandwich was a bit dry, no mayonnaise or other condiments."
Pros: "The seats do recline, more space than Delta or United"
Pros: "The tripulation are very nice people. The food is better last year. Is good."
Cons: "The space between seats are small."
Pros: "Overhead luggage space"
Pros: "Service was good and the food was better than average."
Cons: "Paying extra for business class so you can sleep just isn't worth it with TAP. We had an older plane, showing its age, and the seats did not go completely flat. So, I kept slipping down and my feet jammed into the seat in front of me."
Pros: "The crew was nice."
Cons: "Plane was 1hr late. The airlines is not very good at updating the time the flight will leave."
Pros: "I travel for pleasure a lot and this was my first time flying TAP Portugal. I flew from LIS to MAD and the crew were overall more friendly and smiling than on US domestic flights. The plane was clean and bright. I did not notice if the seats recline. I will be using them for short flights throughout Europe when I return for visit."
Cons: "Flight was so short they rushed us eating the cookie and only water was served that I could tell. Also, TAP has their own boarding check-in wing of Lisbon airport. It was not clearly marked and Eropean arrows pointing up could mean to continue forward, as well as go to upper floors."
Pros: "The fact that I made my flight."
Cons: "In incompetence of the clerk that checked me in, and the fact that I was thrice charged for my bag, because he didn’t know how to use the computer."
Pros: "I liked that the airline provided blankets pillows and headsets at no extra cost for our 8 hour flight. The crew were very nice and accommodating. The food was good."
Cons: "I did not like having to pay 75 Euro for one checked bag. That should Have been more clearly set out when booking a flight. The entertainment could have been better. Poor reception for some shows."
Pros: "Excellent attention by the crew and the food."
Pros: "Good and entertainment options in executive class."
Cons: "Flight departed LIS late due to a couple of passengers. Definetly not the airline’s fault."
Pros: "The airplane crew was very professional. The entertainment was very good."
Cons: "Space and mobility was very limited."
Pros: "Very good staff and decent food"
Cons: "Video in business was worse than my economy experiences 20 years ago!!!!"
Cons: "Flight was late on way back. Also no food optipn for vegetarians"
Pros: "The name on ticket had the wrong last name for second passenger and they were not helpful. Only solution was to purchase an additional ticket. Not part of my budget. Poor service from gotogate and TAP Portugal in Barcelona. Very upset and sad."
Pros: "The food and entertainment was good. We got into the plane ver quickly and we were seated towards the front"
Cons: "I have been flying for a while but it is so difficult to find out what fare class you have. the website is not helpful with bag check in information. $90 is way too much to check in a bag especially for an international flight the line at Lisbon for passports is way too long"
Pros: "The extra room and comfort the business class provides"
Cons: "The business class cabins are not up-to-date and state of the art. The seats are not comfortable. On my outbound flight, the seat did not fully lay flat. The electrical outlet was old and worn out and ended up not charging my devices because it was too loose. They need to install USB outlets like everybody else. Needs more luxury like others in business class"
Pros: "Efficiency and friendliness of staff with a visible commitment towards passengers on-board (customers). One of the best experience, even though the flight was too short, and even then the airlines served snacks and refreshments... Simply Amazing... A 5-STAR service to its customers... Wow"
Cons: "You can't reach them via phone and they are horrifically slow and difficult to get ahold of."
Cons: "I was told that I can check in my luggage free of charge. So I bought some wine and checked in for the connection flights. They charged 35 euros and to final destination 75 euros. I tried to watch some movies and they had only one English channel. I couldn’t believe that kind of shitty system still exists. I don’t recommend it."
Pros: "Friendly staff"
Cons: "The food was only for meat eaters and not very Good. Would have liked a vegetarian option."
Pros: "Employees are very nice."
Pros: "Great comfy seats, checking was a breeze and the staff were friendly"
Cons: "No entertainment and I thought there should have been a little more food. What they did provide was good just a little shy on the quantity. INternational flight with no free bags."
Pros: "Best flight I have ever taken. Hands down"
Cons: "There were no power outlets"
Pros: "Ice cream for snack."
Cons: "Flight from Oporto to Lisbon, when we landed they did not set up the ramp to exit the plane, I had requested mobility assistance. And the ramp was right next to the plane."
Cons: "Same as inbound flight"
Pros: "Plane and comfort"
Cons: "Food and entertainment needs to be better. The transfer over to cologne from Portugal was a bit hectic due to customs and we just made it in time for our flight. Need a better system to verify the passports."
Pros: "Paid a bit more for roomier seats up front and worth it. Seemed like newer aircraft with "leather" seats and better padding than the older aircrafts."
Pros: "In the air excellent"
Cons: "On the ground, poor communication"
Cons: "No vegetarian option The last seats mean can't lean backwards when someone in front goes backwards :("
Pros: "I tot was nice that the flight was not completely full so that we could have a little bit of room"
Cons: "Second connecting flight was very rough. We thought that this would be the shorter, easier flight but it was not"
Pros: "Nothing. Staff unhelpful and unorganized."
Cons: "They seem super unorganized. You wait on a line to check-in, then another one to board and then another one to actually sit down. I've enevet been on an airline that has such long waits."
Pros: "Wine was nice and metal container of so-called business class utilities (socks, tooth brush, etc.)"
Cons: "Seats are coach seats! No entertainment. No AC power sources. Shame!"
Cons: "Missed that flight because of previous delay"
Pros: "I don't know. We weren't able to make out flight. We booked 6 months in advance through Easyjet. Our flight time was 7:45. Sometime between then and our flight, they changed the time to 6:20 without informing us. We found out when we went to check in and our flight time was different. This caused us to miss our flight. We tried to get a refund and they denied changing anything even though we have documentation."
Cons: "We booked 6 months in advance through Easyjet. Our flight time was 7:45. Sometime between then and our flight, they changed the time to 6:20 without informing us. We found out when we went to check in and our flight time was different. This caused us to miss our flight. We tried to get a refund and they denied changing anything even though we have documentation."
Pros: "The food was delicious"
Cons: "You can't watch a movie you want to. The channels are set, like tv, can't rewind or pause"
Pros: "Pretty decent food for a plane, reminded me of old United jet"
Cons: "No USB plugs or outlets, old plane"
Pros: "Food was great! Space between seats was perfect."
Pros: "Great crew and comfortable seat"
Pros: "Staff ok"
Cons: "I HOUR DELAY"
Cons: "31/2 hours delay, worse place landing no air conditioning"
Pros: "The crew was nice"
Cons: "One of the toilets was out of order"
Cons: "The landing was very bad"
Cons: "Enforced separation of hand luggage taken to hold at gate due to lack of space. Parked miles away from terminal on arrival. The usual budget airline issues."
Pros: "Worried that the flight wouldn’t make it due to the weather, but except for a little delay everything was very good!"
Pros: "It was on time"
Cons: "Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!"
Pros: "We arrived at the gate about five minutes late as the security took too long but they didn't let us through even though we could see the people still getting up to the plane."
Cons: "But the worse thing is easyjet wants £90 per person tho send us on next flight even though the next flight was empty. So we booked the evening flight which was cheaper than 90 quid per person. It is just another trick to earn mor"
Cons: "no entertainment no food, no snack, no drink scary landing due to strong, gusty wind in Innsbruck"
Pros: "Quick and convenient"
Cons: "Landing - The pram didn’t wait for us at the gate, we picked it up with lagguage. Boarding- the land crew didn’t help or offer any solution for going down 2 floor to the shuttle with a twin pran"
Pros: "Love the new Airbus A320 Neo aircraft, very little “plane” noise and smooth flight Also arrived 30mins ahead of schedule"
Pros: "Friendly staff, offered me to move to improve my convenience. "Hands free" option was very good for us- our suitcases were slightly(!) oversized (can we book this in advance?)"
Cons: "No water(?) Some entertainment options would be nice..."
Cons: "Delayed, limited food menu"
Pros: "Low price, clean, cheerful cree"
Cons: "No onboard entertainment, seats do not recline, and even a beverage must be purchased"
Pros: "Staff handled some rowdy clients very well. Good value efficient service. Nice to see that they were tightening up on carry on bags - never enough room especially on winter ski flights."
Cons: "Seat legroom tight for a 6 footer - Food/Drinks service ran out of time to reach us."
Pros: "Their friendly service was great"
Cons: "leg room might push me out of their great airline"
Pros: "Late arrival fog in Geneva"
Cons: "Speedy security and short walk to the boarding g area and plane make Southampton my airport of choice"
Pros: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
Pros: "The food is reasonably priced and tastes good."
Cons: "The seats don't recline and are so cramped you can't possibly take a nap."
Pros: "The crew was nice"
Cons: "2 hours delay caused us to lose the day"
Cons: "The take off was delayed too much."
Pros: "Fast boarding (at extra cost) Good value tickets Online check in and boarding pass printing"
Cons: "Non-reclining seats Nothing at all to eat or drink without payment no terminal dock - walking on airport apron during Storm 'Brian' no fun"
Cons: "i had problems abuot paiments and im very anoid with this airline, no peepel to speek to."
Pros: "Seats were comfy, airport was clean."
Cons: "EasyJet's website wouldn't let me purchase checked bag vouchers online and the people at the gate refused to believe me. Even though I had a screen shot and had called the airline. So, had to waste 100 euros in bag fees and get yelled at by two separate gate agents and the British IT person that was there working on their system. Then, we all checked in but had to wait in a tiny waiting space for an hour with no seating. One older woman was on the verge of passing out, two other passengers helped her. EasyJet personnel could care less."
Pros: "Exhwusting check on process. 1.5 hours of long lines. Then an unpleasamt srprise of 1 hour and 45 minutes delay. Never again. Giora"
Cons: "New aircraft"
Pros: "easy boarding"
Cons: "seats don't recline no entertainment very noisy fussy babies on board need ear jacks to drown out passenger noise (kids)"
Pros: "Very fast boarding, crew is efficient and plesent"
Cons: "Flight delayed by 1.5 hours. They said it was the weather, Thunder storms. On August? I doubt it."
Pros: "I was offered to check in my hand luggage for no extra fee"
Cons: "apparently easyjet sends wrong check-in instrucions to all passengers and so we had to shuttle between terminals, face extremely long queues etc. check-in took from arrival to arriving at the duty free lounge 1.5 hrs(!)"
Cons: "There's no lifts to board the planes. So with your on-board luggage, a buggy and a baby it is really hard with the stairs and there's no one around to help"
Pros: "We had difficulty trying to add baggage fare for our flight from Funchal to Lisbon and do I thought I would settle it when we hot to the airport. This was not such a good idea I discovered as they charged $94 euros for one large and one small piece of luggage. Almost as much as the fare itself. I have flown on many airlines in many countries and have never experienced baggage fees this high."
Pros: "very nice crew. relatively new aircraft. even so the chair doesn't recline it was very comfortable."
Cons: "very long delay (however it was weather related and the airline could do nothing about it )."
Cons: "The whole thing that it takes off from the old terminal was just awful, every step took twice the time and eventually came running to the plane only to discover that it's going to be late in take off 1 hour late! It ruined my plans! There was no compensation and the flight was not cheap! I had to pay 50€ for the suitcase and 9€for food while for the same price two weeks ago I had a flight way and back with a different company for the same price including food and a suitcase. Never flying with easyjet again"
Pros: "Easy and smooth boarding, on time"
Cons: "Cannot lean backward the seat, no complementary drinks at all, laggege cost too expensive"
Cons: "very long delay with no real reason given"
Pros: "Panctuality on departure only"
Cons: "The flight was delayed for 2 hours when we were INPLANED. Two hours in plane after the boarding with no space to move was really not easy."
Cons: "One bathroom was broken the entire flight leaving just one open and long lines to it"
Pros: "The leg space was better than usual"
Cons: "I expect water to be provided in any flight, and it was missing"
Pros: "Very kind crew"
Cons: "No drinking water left after 3 hours flight"
Cons: "I would expect to get a very good sandwich for 6 euro , it was dry and not tasty at all."
Pros: "The boarding and the treatment our bags got was efficient and friendly."
Cons: "Just like the emails I got suggested, I checked in online pretty early. The seats I got were the absolute worse located right in front of the toilet in the last row. Trying to get any comfort with no option to lower the back of our seat and bearing the noise of people using the potty - that was a bit too much. Needless to say our seats back home are even worse since they are on the parallel row in front of the door to the toilet. If all that isn't enough we wanted to drink some fine whiskey we brought with us from the duty free and the bottle was confiscated by the flight attendant, who claimed that I cannot drink any alcohol that wasn't bought from the plane. In the seat next to me, by the way, was a guy eating sushi he just got before boarding. That felt absurd and unjustified."
Cons: "One of my boarding pass disappeared from easy jets app, I was told to wait till all the passengers have boarded then they will look at my situation, it was a big hassle. I don't know if there is a glitch in their app or this was just a random occurerence. But it needs to be looked at."
When I arrived at the airport they left me to stand by. Did I ask why? They informed me that the fly was oversold. Finally, when they finished the boarding process, they confirmed, that they gave me the boarding to go to Milan. I arrived at the airport two hours in advance and the flight was delayed.
Too many hours of delay ( 4)
Pros: "The flight was fine"
Cons: "Let me know by mail to check in before I got to the airport and save me 35 euro"
Cons: "Lower the aircondition temp, it was hot in the plane during flight"
Pros: "The crew was ok. The seats no conmfortable."
Cons: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."
Pros: "The leg space"
Cons: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
Cons: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Pros: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Cons: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
Pros: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Cons: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Pros: "Once boarding started it was very fast and flight left shortly after"
Cons: "Seats are very uncomfortable"
Pros: "Price of ticket"
Cons: "Seats are terrible."
Pros: "Flight arrived"
Cons: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
Pros: "Staff cheerness"
Pros: "Service, smiling and attention to details."
Cons: "No kosher food."
Pros: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Cons: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
Pros: "The air hosts and hostesses were very polite and courteous."
Cons: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Pros: "The price"
Cons: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Pros: "The crew was very nice. The flight was ok"
Cons: "Not much of a food choice.."
Pros: "Staff was nice and felt bad for their company’s policy."
Cons: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Cons: "No air conditioned 2 hours late Poor ground service"
Pros: "The flight was overbooked so they took my wife of the flight"
Pros: "Nothing really"
Cons: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Cons: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Cons: "Extra charges. £35 to check bags in"
Pros: "Nice crew"
Cons: "Both flights were Delaid. It was unorganized in every point, felt like chaos. Ryanair sells same services for cheaper price, so I thought it was overpriced."
Pros: "Everything was on time, no delays. Polite crue. Easy boarding."
Cons: "The seats are not comfortable at all"
Pros: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Cons: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
Pros: "Pilot flew well Cup Noodles available to buy"
Cons: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Pros: "Price and schedule. Going on time with no delays. Good value for money."
Cons: "Very hard on baggage policy"
Cons: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
Pros: "Cabin Crew and Pilot did their best"
Cons: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Cons: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
Cons: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
Cons: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
Cons: "Everything. Worst service I have ever seen on a flight."
Cons: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Pros: "cheap, on time"
Cons: "no reclining chairs, no free water"
Cons: "Lots of hidden charges."
Cons: "The flight is late from tlv to luton and from luton to tlv."
Cons: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
Cons: "Boarding luggage no more that 32 cm, all comune boarding luggage are 34-38, they did on purpose to charge u €40 more on ticket, I saw at List 20 people charged for that."
Pros: "Non stop"
Cons: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"
Pros: "Pleasant staff and good flight"
Cons: "A bit of difficulty to check bag in online after original check in ...."
Pros: "Friendly staff members"
Cons: "They didn't have blanket and it was very cold.."
Cons: "Because we booked through Kayak/lastminute it was impossible to add luggage - so cost of one suitcase was same as cost of flight!!!!"
Pros: "It was simple, every thing was fast in the airport."
Cons: "Small airplane it was a bit choked."
Flight boarded very late and then flight took off over 2hrs late. No food and drinks provided at airport despite law. Then before landing in Berlin, crew announced that the flight was so delayed that the airport was closed for landings and flight was diverted to Hanover. Flight crew stated over the PA that buses would be waiting at airport to take passengers to Berlin. In fact, no buses or help was provided and passengers were left looking for their own way to Berlin at 1am, when there were very few options Bad bad bad conduct
Pros: "I was traveling with a handicap, the staff was very polite, patient and helpful"
Pros: "The crew on the plain were great"
Cons: "The flight was delied and no one let us know The ground crew wasnt nice at all, even a bit meen..."
Cons: "There was a delay of 2 hours when the boarding du"
Pros: "Short flight"
Cons: "Give free water"
Pros: "Friendly crew. Good leg room."
Cons: "Magazine racks on back of seats would have been good."
Cons: "Delays and missed bus"
Pros: "Easy trip. Crew relaxed, short flight."
Cons: "The process of getting on the flight is the most exhausting part: distance to Terminal 1, multiple screenings and checks, then another long bus ride to the plane. The flight itself was is the easiest part at this airport."
Pros: "The frew was nice"
Cons: "When I made the reservation, I paid 20 Euro for 1 suitcase (20 kg.), but was surprised to realize that the payment was not valid for the whole trip (but only for one flight). I had to pay 40 Euro for the flight back. It could be helpful if you'd clarify this as part of the reservation process."
Pros: "Flight took off on time"
Cons: "Seats are very uncomfortable"
Cons: "Parading people outside in the cold before they were even allowing people on the plane. Half the plane probably got a cold."
Pros: "Thete is nothing really good in low cost flight, so if you are not expecting you will not be disappointed. Recommend purchase the priority package in advance and allowed to bring two items on board."
Pros: "Helpful staff especially with disabled access."
Cons: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."
Cons: "Poor check in Service ... bullying. Paid 40 Euro each for 3 extra bags .... website extremely unclear. Plane had to return after taxiing to let ‘unwell passenger ‘ off. No other ongoing explanation... took an hour to get him off ! Felt quite unsafe ! Had to ask if they retrieved his bag ."
Pros: "Short and comfortable flight"
Cons: "Setting off time delayed by 40 minutes"
Cons: "Their staff not helpful on desk Asked them the question how to get boarding code pass barely answered"
Pros: "Good friendly crews"
Cons: "Late departure 2 hours!"
Cons: "Tutto in ritardo anche afumicino abblamo aspetato oiu di 2ore per le bagali.la partenza in ritardo,e poi abbuamo viaggiato piu di 4ore"
Cons: "Without any advanced notice, Ryanair charged me 130 Europes for checking in at the counter and one piece standard luggage. It was a short flight which was less than 50 minuets. I will never fly with this airline and I will warn my friends and family about my bad experience with Ryanair."
Pros: "Short flight Flight itself is cheap Plane ok"
Cons: "Could not seat with my partner - it looks as if it is done on purpose so that people will pay Also - the price for the suitcase is outrages and much too expensive"
Pros: "Check-in / boarding etc was all fine."
Cons: "Some noisy passengers behind us who swore a lot and the cabin staff did nothing to quiten them down sadly. Not much legroom."
Pros: "Passengers and crew were nice. The basic price is ok, but many people buy "extras" like "privileged" boarding, and seats next to friends/relatives, so not so cheap overall."
Cons: "I don't understand Ryanair policy on random seat assignment. It delays boarding while passengers negotiate on swapping seats. I guess it's just a cynical ploy to extract more money, like the privileged boarding scam. In Palma, the departure board went from Delayed to Boarding without any announcements. The plane was late arriving and the crew blamed the ground staff. The ground staff were certainly slow coming to the plane at Stansted. I wonder if they are disenchanted with Ryanair too. We will actively avoid Ryanair where possible, and advise others to do so."
Cons: "Flight delay, everything costs money, even a glass of water. I never will fly with them"
Pros: "The price of the ticket"
Cons: "Nothing!! No place for the legs, minimum !!!! No option to move the seat back !! All the flight the light was On"
Cons: "I was seated in 1A next to the window and main door and the one side of my body froze. My nose started to run. An hour before the end I got up and found another seat. But it was cold there too. Also hated the emails they sent me in advance which had me inputting all info before leaving - only to find that “free check-in is not allowed.” I will not fly with them again. It’s not worth the money saved."
Pros: "price and schedule were very fine on time pleasant staff"
Cons: "they changed their onboard bag policy was changed several times between our purchase of tickets and flight date , poor policy and customer relations"
Pros: "Ryanair is a budget airline, so the flights are cheap and the service is ok."
Cons: "Not enough room for carry on luggage!"
Cons: "1. I brought a trolley according to the specifications in the web page and the message sent to me. They claim it was too big, even though it did fit into the box they use to measure the luggage, saying that it fitted too tight, and insisted on my paying an extra 50 euro. 2. They purposely split family members in the hope that people will pay extra to sit together. We did it on the first leg, but then managed to switch seats without extra cost in the second leg. It just required several people switching around."
Pros: "The plane was so empty, we were allowed to change seats so I sat by a window seat and had the whole row to myself! Also, the plane was warmer than usual, which was kinda nice."
Cons: "It was delayed by 40 minutes."
Pros: "best food and drinks best clubs"
Pros: "Low price"
Cons: "delay of 1:30."
Pros: "on time"
Cons: "Flying shop"
Pros: "The crew traveling out of Rome was pleasant is the only thing positive I can say."
Cons: "-we paid extra for priority boarding and did go through the line first to board the shuttle to the plane but then they had everyone else from the overbooked plane crowded like sardines into the same shuttle. It was a waste of money. -traveling to Rome on Ryanair we took samsonite carry on luggage onto the plane with no problems. Leaving Rome we were told to recheck our luggage size. The wheels stick out a little and they made us pay 100 Euros to check our bags. Once on the plane we saw many passengers with luggage and bags much larger than our own and did not have to pay to have them checked. We were the only Americans on the plane. -The seats do not recline and are at a 90 degree angle which is very uncomfortable for a 3 hour flight. -the crew traveling to Rome was very rude. -the seats were dirty with food and crumbs before I sat down and there was trash and food on the floor. It is as if the plane is not cleaned routinely."
Pros: "Good legroom"
Cons: "No pockets in seats Crew training appears inadequate"
Pros: "Ryanair was a great surprise. I am 1.79 in height the seats were not cramped, yes they do"
Pros: "Fast accurate on time and proffesional"
Pros: "Flight attendant was gas. A polish buck with a Irish accent"
Pros: "Simple budget flight. You get what you pay for."
Cons: "Unexpected manual checking of bag into hold. I hadn't packed with that in mind and was concerned about breakage and the fact that my bag had no lock. But the bag survived intact."
Cons: "Everything else. Delayed hrs. Filthy. Very shaky and unstable and my checked bag came out soaking wet!"
Cons: "Late , expensive, loud, no leg room seat do not tilt !"
Pros: "departure time"
Cons: "no water to drink"
Cons: "Needed more self service bag drop off terminals and better instructions on how to use them. Queue to drop off bags was ridiculous."
Pros: "The ticket was cheap and to an airport that had easy access to public transportation."
Cons: "I found out later that I had to print out my ticket or face a 50 euro fee and they do not give free water on the flight."