Pros: "The seats very tightly spaced and did not reclnine"
Cons: "The flights war 2 hours late and the boarding was totally disorganized."
Pros: "crew was great and flight was on time"
Cons: "Fully booked flight. Very noisy"
Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well."
Pros: "Not much! Boarding was a nightmare, nobody knew which was the gate and actually they never put it up on the depatscreen. I felt like cattle!"
Cons: "Get organized! Let the passengers know the gate, board by zones instead of a cattle call 45min. before boarding and having to endure the pushing and shoving during this time. Getting in an airplane where people are trying to find a place for their belongings, not finding any and clogging the way."
Cons: "the connecting flight was missed because of a delay in the first flight. i got a different flight with a different airline (sas), they were not informed that i paid extra weight and window seat. i am very unhappy! not to mention that the whole purpuise of my trip is gone, because i a will arrive to copenhagen five hours late for the meeting i was supposed to hold with my fans! i will never fly with egean again!"
Pros: "The space for the legs"
Pros: "Friendly crew, clean and comfortable plane"
Pros: "Hi, i was surprised that i had to ask an extra money for my suitcase, because when I ordered the flights nothing was written about extra payment!"
Cons: "Flight was late two hours..."
Cons: "Had to double pay for baggage. Total scam"
Cons: "I booked for baggage through kayak and had to pay again. What a scam"
Cons: "Everything. Our flight delayed that can happen. But what can’t happen is the total lack of service. Shame No wonder Greece is bankrupt. Zero zero"
Pros: "Every thing was fast,easy & kindly I didn’t eat-can’t say my opinion"
Cons: "Luggage was not included in the ticket price and it was never specified when we purchased the tickets"
Pros: "Very good company Nice staff"
Pros: "Good planes. Kosher food was awful. No entertainment."
Pros: "There was food even for low cost travel. Very good plane"
Pros: "The staff was polite."
Cons: "For some reason my boarding pass wasn't scanning. They took me to the side and had to do it manually even though everything was correct."
Pros: "Everything was perfect, the flight late a little but it was ok with the connection...."
Cons: "1. I could not get answer from Aegean airlines if the serve food on the board. They said nothing about it when I booked the flight. 2. It was clear for me that I can give 1 piece of luggage, 23 Kg , for free. I was surprised at the check in that I have to pay for it $54 !!!! Why you don't say it when I booked the flight?????"
Cons: "not enough leg room"
Pros: "While we have some ratings of 1, 2, and 3; over all we gave Aegean a 5 because of the excellent accommodations they made for my wife who is handicapped. They went out of their way to make sure she got wheelchair assistance, and lift assistance up to the airplane.."
Cons: "No entertainment and the food, although free, was basic doughy bites of something I couldn't recognize."
Pros: "On time and good service"
Pros: "They compensated us with a free one-way plane ticket (with lots of restrictions) and refreshments at the airport cafe."
Cons: "The flight kept being delayed and they jerked us around for several hours, updating the departure time three or four different times and changing the gate but not updating the board or consistently making announcements. They should have just made a decision and stuck with it and better communicated what was going on. My poor friend was waiting for me in Larnaca so she stayed at the airport each time thinking I would soon arrive."
Pros: "Plane was clean and there was enough room"
Cons: "The boarding gate on the ticket was wrong - twice."
Pros: "I did not take the flight as I had to cancel my reservation due to a medical problem."
Cons: "I'm sure it would have been a lovely flight had I taken it."
Cons: "no words to describe how bad it was - the main problem was the operated company at Israel"
Pros: "efficiency and a sense of a smile from the ground staff"
Cons: "the fully booked plane."
Cons: "It is very inconvenient and seems to waste a lot of time. That is my only complaint."
Pros: "Snack was a light meal of pasta with melted white cheese & spinach, bread sticks, and a pastry/cookie. Yummy!"
Cons: "Plane remained on tarmac for 45 minutes before leaving causing us to be about 1 hour late."
Pros: "Great crew, great service. Super clean airplane. Fast checkin and baggage drop off."
Cons: "I was surprised, and only for the best!"
Pros: "the crew and service"
Pros: "Quick. Clean plane"
Cons: "Boarding a bit long but still fine"
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Cons: "Fjhdjjgjk fhjkrscmloj kgdblohg fjgjj dhlydhkk dhkrhk"
Pros: "Fast, clean, gracious."
Pros: "Good service"
Cons: "Luggage was not included in the price of the ticket- had to pay $ 40.00 for each suitcase/bag."
Cons: "The price of the ticket did not include luggage. The biggest problem is that it was not mentioned anywhere during the booking process, and I found out that extra 40$ should be payed for every suitcase at the checkin desk."
Cons: "A short flight so not that important but the seats were a bit narrow and mine being in front of an exit row did not recline"
Cons: "Waiting area was very crowded. The flight was delayed."
Pros: "the food was really good, and somone met us to get us to the next flight"
Pros: "Nice and clean aircraft nice service"
The flight was delayed, the aircraft was changed last minute and my partner and I got separated, though we paid for the emergency exit seats. Accidentally I spot it and then it was sorted out.
Too many hours of delay ( 4)
Pros: "Plane on time, new plane, nice crew."
Cons: "Ability to move seats."
Pros: "The flight was fine"
Cons: "Let me know by mail to check in before I got to the airport and save me 35 euro"
Cons: "Lower the aircondition temp, it was hot in the plane during flight"
Pros: "The crew was ok. The seats no conmfortable."
Cons: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."
Pros: "The leg space"
Cons: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
Cons: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Pros: "The crew was very professional and I cannot complain about that."
Cons: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."
Pros: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Cons: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
Pros: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Cons: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Pros: "Once boarding started it was very fast and flight left shortly after"
Cons: "Seats are very uncomfortable"
Pros: "Service, smiling and attention to details."
Cons: "No kosher food."
Pros: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Cons: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
Pros: "The price"
Cons: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Pros: "The crew was very nice. The flight was ok"
Cons: "Not much of a food choice.."
Cons: "No air conditioned 2 hours late Poor ground service"
Pros: "The flight was overbooked so they took my wife of the flight"
Cons: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Pros: "Everything was on time, no delays. Polite crue. Easy boarding."
Cons: "The seats are not comfortable at all"
Pros: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Cons: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
Pros: "Pilot flew well Cup Noodles available to buy"
Cons: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Pros: "Space. Priority Boarding"
Cons: "Strong bad smell. One hour late for departure."
Pros: "Price and schedule. Going on time with no delays. Good value for money."
Cons: "Very hard on baggage policy"
Cons: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
Pros: "Cheap flights and convenient airport"
Cons: "Seats uncomfortable and hot"
Pros: "Cabin Crew and Pilot did their best"
Cons: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Cons: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
Cons: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
Cons: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
Cons: "Everything. Worst service I have ever seen on a flight."
Cons: "The whole process of wizz Airlines is terrible. No customer service at the airport to hidden fees to airport 3rd party contractors who don't care at checkin Do yourself a favor just book a major carrier of your choice instead of saving 100& on weak I mean wizz Airlines. It will make Budapest a more enjoyable time before you touchdown."
Cons: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Pros: "cheap, on time"
Cons: "no reclining chairs, no free water"
Cons: "Lots of hidden charges."
Cons: "The flight is late from tlv to luton and from luton to tlv."
Cons: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
Pros: "Non stop"
Cons: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"
Pros: "Friendly staff members"
Cons: "They didn't have blanket and it was very cold.."
Pros: "Magazine was pretty good. Staff were smiley and nice."
Cons: "Boarding was announced as last call 5 minutes after the gate was announced. Seats were uncomfortable with little legroom. Even for a value airline."
Pros: "It was simple, every thing was fast in the airport."
Cons: "Small airplane it was a bit choked."
Pros: "professional crew - good flight times and lots of information was a little delayed 20mins but informed of same and no impact really"
Cons: "nothing much tbh"
Pros: "Nothing at all... They were unfriendly and I missed my flight because of them. Lot money and time is gone"
Cons: "How they organized everything in this day!!!! 4th of July 2017 TERRIBLY Terrible"
Pros: "The crue was excellent."
Cons: "i was surprised by the high extra charge we have been requested to pay for the suitcases. Wizz attracts clients by offering low prices. while in fact the price is much higher than with other companies. price paid for the suitcases, 235 eur, is an additional ticket. unbleivable. and no one tells us that the extra fees might be as high as the ticket itself. personnaly, in future, i shall avoid flying with wizz and i shall never recommend this company to anybody!"
Pros: "There really isn't a lot to like except the base ticket fare."
Cons: "They ticketing agent lost my luggage, after misreading the "package" I had to purchase just to check a bag. They had a push cart in which they sold perfumes and cosmetics. They charged for everything, including coffee and water."
Pros: "All handled professionally."
Flight boarded very late and then flight took off over 2hrs late. No food and drinks provided at airport despite law. Then before landing in Berlin, crew announced that the flight was so delayed that the airport was closed for landings and flight was diverted to Hanover. Flight crew stated over the PA that buses would be waiting at airport to take passengers to Berlin. In fact, no buses or help was provided and passengers were left looking for their own way to Berlin at 1am, when there were very few options Bad bad bad conduct
I had problems with the stairs but the lady boarding the flight got me assistance (something I had tried to get online but had issues with). I also was mistaken with my understanding of something and she was calm and polite in all ways. Highly professional and great staffing. I haven't always had good things to say about Ryanair, but this trip has improved their standing in my mind.
Cons: "Worst airline"
Pros: "I was traveling with a handicap, the staff was very polite, patient and helpful"
Pros: "It was ok. Nothing more. Crew was helpfull if needed"
Cons: "Kayak... I booked a flight from Eindhoven - Alicante AND return!!! But Kayak only talked about the trip to Alicante..."
Pros: "Flight got me home..."
Cons: "Tatty magazine/menu that was passed round passengers, unclear cabin baggage sizing and almost made to pay extra fee for something that fit!"
Pros: "The crew on the plain were great"
Cons: "The flight was delied and no one let us know The ground crew wasnt nice at all, even a bit meen..."
Cons: "There was a delay of 2 hours when the boarding du"
Pros: "Short flight"
Cons: "Give free water"
Pros: "Friendly crew. Good leg room."
Cons: "Magazine racks on back of seats would have been good."
Pros: "Easy trip. Crew relaxed, short flight."
Cons: "The process of getting on the flight is the most exhausting part: distance to Terminal 1, multiple screenings and checks, then another long bus ride to the plane. The flight itself was is the easiest part at this airport."
Pros: "The frew was nice"
Cons: "When I made the reservation, I paid 20 Euro for 1 suitcase (20 kg.), but was surprised to realize that the payment was not valid for the whole trip (but only for one flight). I had to pay 40 Euro for the flight back. It could be helpful if you'd clarify this as part of the reservation process."
Pros: "Flight took off on time"
Cons: "Seats are very uncomfortable"
Pros: "Thete is nothing really good in low cost flight, so if you are not expecting you will not be disappointed. Recommend purchase the priority package in advance and allowed to bring two items on board."
Pros: "Helpful staff especially with disabled access."
Cons: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."
Cons: "Poor check in Service ... bullying. Paid 40 Euro each for 3 extra bags .... website extremely unclear. Plane had to return after taxiing to let ‘unwell passenger ‘ off. No other ongoing explanation... took an hour to get him off ! Felt quite unsafe ! Had to ask if they retrieved his bag ."
Cons: "Their staff not helpful on desk Asked them the question how to get boarding code pass barely answered"
Pros: "Price - That is All"
Cons: "Delay, Checking, Plane is Old and Seats do not Recline, Children Screamming, etc"
Cons: "Tutto in ritardo anche afumicino abblamo aspetato oiu di 2ore per le bagali.la partenza in ritardo,e poi abbuamo viaggiato piu di 4ore"
Pros: "Nothing but the price."
Cons: "Customer service is not existent! Ryan Air rep actually said to me that helping me was not her job! Closed the ticket counter before all flights were done and wouldn’t help me print my boarding pass. The flight was two hours delayed.Then the boarding was so hectic- sitting on a crowded floor in the airport waiting the board the plane. Gave no reason why the flight was delayed so long. No apology. Nothing for our troubles. Terrible attitudes and no organization."
Pros: "Short flight Flight itself is cheap Plane ok"
Cons: "Could not seat with my partner - it looks as if it is done on purpose so that people will pay Also - the price for the suitcase is outrages and much too expensive"
Cons: "We were scarred because they sounded very strict but the flight left in time and arrived early. Checking was fast and great."
Cons: "Flight delay, everything costs money, even a glass of water. I never will fly with them"
Pros: "The price of the ticket"
Cons: "Nothing!! No place for the legs, minimum !!!! No option to move the seat back !! All the flight the light was On"
Cons: "Very uncomfortable. Seats way too close. Boarding process was slow and inefficient. Told to take a small bag not to exceed 10Kg and noticed no one except us followed that requirement. Stupid for 5 days in Santorini. 10 Kg is nothing. Ryanair was the most unhelpful unresponsive airline I have ever dealt with NEVER fly with them EVER again. No flexibility, poor communications and customer service STINKS!"
Pros: "price and schedule were very fine on time pleasant staff"
Cons: "they changed their onboard bag policy was changed several times between our purchase of tickets and flight date , poor policy and customer relations"
Cons: "1. I brought a trolley according to the specifications in the web page and the message sent to me. They claim it was too big, even though it did fit into the box they use to measure the luggage, saying that it fitted too tight, and insisted on my paying an extra 50 euro. 2. They purposely split family members in the hope that people will pay extra to sit together. We did it on the first leg, but then managed to switch seats without extra cost in the second leg. It just required several people switching around."
Pros: "best food and drinks best clubs"
Pros: "Low price"
Cons: "delay of 1:30."
Pros: "on time"
Cons: "Flying shop"
Pros: "The crew traveling out of Rome was pleasant is the only thing positive I can say."
Cons: "-we paid extra for priority boarding and did go through the line first to board the shuttle to the plane but then they had everyone else from the overbooked plane crowded like sardines into the same shuttle. It was a waste of money. -traveling to Rome on Ryanair we took samsonite carry on luggage onto the plane with no problems. Leaving Rome we were told to recheck our luggage size. The wheels stick out a little and they made us pay 100 Euros to check our bags. Once on the plane we saw many passengers with luggage and bags much larger than our own and did not have to pay to have them checked. We were the only Americans on the plane. -The seats do not recline and are at a 90 degree angle which is very uncomfortable for a 3 hour flight. -the crew traveling to Rome was very rude. -the seats were dirty with food and crumbs before I sat down and there was trash and food on the floor. It is as if the plane is not cleaned routinely."
Pros: "Ryanair was a great surprise. I am 1.79 in height the seats were not cramped, yes they do"
Pros: "Fast accurate on time and proffesional"
Cons: "Late , expensive, loud, no leg room seat do not tilt !"
Pros: "departure time"
Cons: "no water to drink"
Pros: "Prompt take-off, good in-flight service, landed 30 minutes early."
Cons: "Had to pay 50 extra since did not check in online"
Pros: "The ticket was cheap and to an airport that had easy access to public transportation."
Cons: "I found out later that I had to print out my ticket or face a 50 euro fee and they do not give free water on the flight."
Cons: "Poor communication for the check in, passport control and boarding. Flight delayed with no communication. Landed late and then delayed again and had to wait 40 min to deboard the plane. Missed my connection costing me an extra 60 euro to get to my final destination :( they don't care!! I read reviews that this airline is habitually late. I assumed people were just being hard on them. Nope! I will either avoid this airline or assume an extra 2-3 hours of wasted time anytime I fly with them!!"
Pros: "Smooth flight"
Cons: "The Landing, the Crew,the priority boarding does not look like priority boarding"
Pros: "For the price of this ticket the service was really good there are improvements but for the price of the ticket I can't complain at anything"
Pros: "Love the dual boarding process extremely efficient"
Cons: "It would have been nice to have water"
Cons: "We will NOT fly with this carrier again."
Pros: "Crew was pleasant and food was decent but you had to pay for it"
Cons: "They charged me 45 Pounds because I checked in for my flight at the airport. This is highway robbery! Had to queue for about 30 minutes while boarding"